Vice Chair of Pediatrics, Quality and Patient Safety
Medical Director Transplant Hepatology
Cleveland Clinic Pediatric Institute
Dr. Hupertz was a graduate of Rensselaer Polytechnic Institute in Troy, NY (1974-1978) and received her BS in Biology. She attended the University of Rochester School of Medicine and Dentistry, Rochester, NY and graduated in 1982 with MD. Internship and residency was completed at Rainbow Babies & Children's (RB&C) Hospital, Cleveland, OH by 1985 and Pediatric Gi and Hepatology fellowship by 1988. She maintains 3 board certifications which include: Pediatrics, Pediatric Gastroenterology, and Pediatric Transplant Hepatology.
Vera stayed on as Staff Physician at Rainbow Babies and Hospital and achieved the level of Associate Professor of Medicine at Case Western Reserve University. She was made Medical Director of the Pediatric Liver Transplant Team, and was co-director of the Residency Training Program at RB&C. In addition to the above, I developed a residency curriculum for Chronic Care to be used at Health Hill Hospital (now Cleveland Clinic Children's Hospital for Rehabilitation).
She became a staff physician at the Cleveland Clinic Foundation in July of 2000 and currently has a joint appointment with the Department of Transplant Surgery. She is Medical Director of Pediatric Liver Transplantation. She is Vice Chair of Quality Improvement for the Children's Hospital and Pediatric Institute at Cleveland Clinic. Current interests are liver disease (especially neonatal disease) and liver transplantation, as well as inflammatory bowel diseases
Responsible for overall quality improvement plan for Cleveland Clinic Children's
Allan has a proven track record of developing and implementing processes designed to improve performance, increase efficiency, ensure regulatory compliance, reduce cost, and increase customer satisfaction in a wide range of industries and functional areas including: Healthcare, Call Center Operations, Information Technology, Research & Development, Purchasing, Manufacturing and Government Affairs.
At Cleveland Clinic Children's, Allan worked closely with Dr. Hupertz to establish overall governance for quality, patient experience, and safety efforts for all Cleveland Clinic pediatric locations.
During his time at Cleveland Clinic Children’s, employee reporting of safety risks increased by 60% with a corresponding 90% decrease in serious safety events, including over ten years without a serious harm medication safety event. They achieved a 40% reduction in central line associated blood stream infections, a 20% reduction in all cause readmissions and a 10-percentage point improvement in physician communication top box performance.
Allan established a Family Engagement team that ensured the voice of the parent and patient was involved in all Cleveland Clinic Children’s strategic initiatives including new facility design, partnering families with newly diagnosed conditions with other families, and creation of Speak Up for Safety – empowering parents and caregivers to “stop the line” any time they have a concern.
Allan received his B.S. in Chemistry from the University of Illinois in 1979. He is a Certified Professional in Healthcare Quality (CPHQ) and a Certified Six Sigma Black Belt & Champion,
Our staff can assist you with all your travel arrangements.
| DATE | PORT OF CALL | ARRIVE | DEPART |
|---|---|---|---|
| Sat Dec 03 | Ft. Lauderdale, Florida |
- | 3:30 pm |
| Sun Dec 04 | *At Sea - Cruising |
- | - |
| Mon Dec 05 | San Juan, Puerto Rico |
3:30 pm | 11:30 pm |
| Tue Dec 06 | Tortola, British Virgin Islands |
8:00 am | 6:00 pm |
| Wed Dec 07 | Basseterre, St. Kitts |
7:00 am | 6:00 pm |
| Thu Dec 08 | *At Sea - Cruising |
- | - |
| Fri Dec 09 | *At Sea - Cruising |
- | - |
| Sat Dec 10 | Ft. Lauderdale, Florida |
7:00 am | - |
Ft. Lauderdale, Florida - There is an abundance of things to see and do in the Ft. Lauderdale area: visit the newly redesigned Ft. Lauderdale Beach and cafes, stroll the historic Riverwalk, shop the luxurious stores on Las Olas Boulevard or adventure to the Everglades for an intriguing air boat excursion.
At Sea - Cruising - Cruising
San Juan, Puerto Rico - The vibrant capital of Puerto Rico, San Juan offers something for every traveler — world-famous beaches with crystal clear waters, incredible cuisine, rugged natural beauty and a rich history that goes back 500 years. With its ancient fortresses and colorful colonial-era buildings, San Juan makes it easy to feel as though you’ve slipped into the past. Life moves at a slower pace along the sunny cobblestone streets of Old San Juan, and salsa beats seem to waft perpetually from open windows. If you’re craving a hike, head to El Yunque National Forest. And if you’re more in the mood to unwind, set your sights on the beautiful shores of Isla Verde or El Condado. Mealtime is also an adventure, with so many delicious options to try — from mofongo and pastelon to chillo frito and alcapurrias. Pair every bite with a piña colada — Puerto Rico’s national drink.
Tortola, British Virgin Islands - Besides being one of the most scenic islands in the Caribbean, Tortola also has a fascinating cultural and historical side. For a glimpse into the island’s colonial past, visit the Virgin Islands Folk Museum. The restored house was once the family home of shipwright, Joseph Wilfred Penn and features a deep collection of Arawak and Carib pottery and stone tools, as well as plantation artifacts. Hike along the seven available walking trails in Sage Mountain National Park for stunning panoramic views of the island and the surrounding natural habitat. Snorkeling in the crystal-clear Caribbean Sea and a rum tasting at Callwood Rum Distillery are essential on a cruise to Tortola. Sample the delicious curries, spicy soups, and sumptuous shellfish dishes available in abundance at local restaurants and many snack shacks around the island.
Basseterre, St. Kitts - The island England zealously defended from Brimstone Hill, the "Gibraltar of the West Indies." In Basseterre, a mini-London, there's Piccadilly Circus to shop and a gingerbread version of Big Ben by which to check the hour.
Our staff can assist you with all your travel arrangements.
Questions? Call us at 800-422-0711.