COURSE CREDITS & HOURS
21 ANCC Contact Hours
5 Hours of Pharmacology for NPs
COURSE FEES
TARGET AUDIENCE
PROGRAM TOPICS
- Introduction to Health Care Conflicts
- Describe different types of healthcare conflicts (ADR)
- Methods of Dispute Resolution in Healthcare
- Define Methods of Dispute Resolution in Healthcare
- Negotiation Strategies
- Explain positional negotiation and interest based negotiation
- Basic mediation techniques
- Summarize basic mediation techniques
- Mediation of Provider Patient Complaints
- Describe mediation strategies in resolving patient complaints
- Mediation of Medical Ethics Complaints
- Summarize mediation strategies to address bioethics issues
- Mediation and Negotiation Strategies to Resolve Other Conflicts
- Summarize the role of negotiation and mediation methods to resolve other healthcare issues
- Controversies in the Management of thyroid disease
- Discuss management of hypothyroidism, hyperthyroidism and subclinical thyroid disease
- New developments in the medical and surgical management of obesity Selecting diets and exercise programs for your patients
- Explain the use of medications and surgery in the management of obesity
- Using insulin effectively in Type 1 and Type 2 Diabetes
- Describe the use of insulin in both types of diabetes
- How to choose the proper oral agent for your patient with Type 2 Diabetes
- Describe the use of oral agents in the therapy of diabetes
- Diagnosing and treating lipid disorders in a timely fashion
- Discuss the guidelines for diagnosis and management of dyslipidemia
- What is new in osteoporosis
- List new developments in the therapy of osteoporosis
- Cases in metabolic bone disease
- Determine the diagnosis and management of common metabolic bone diseases
- Common Pituitary and, Adrenal problems; diagnosis and management
- Discuss common pituitary and adrenal disorders their diagnosis and management
- PCOS: Management throughout a woman's life span
- Discuss the early diagnosis and continuing management at different periods in a woman's reproductive
IMPORTANT INFORMATION
Faculty
Gregory Firestone, PhD
President, My Florida Mediator
Tampa, FL
Gregory Firestone, PhD, is the President of My Florida Mediator and an Affiliate Associate Professor at the University of South Florida (USF) College of Public Health. A psychologist, mediator, mediation trainer, and dispute resolution system consultant, Dr. Firestone has maintained a private mediation practice since 1984. He previously served on the faculty of the USF Department of Psychiatry and Behavioral Medicine and was the Director of the USF Conflict Resolution Collaborative for 22 years.
Dr. Firestone is a practicing Florida Supreme Court certified Appellate, Circuit Court, Dependency, and Family Mediator, an Association for Conflict Resolution (ACR) Advanced Practitioner, and a Diplomate Member of the Florida Academy of Professional Mediators. He has served on standing alternative dispute resolution committees of the Florida Supreme Court for more than two decades, including seven years as Vice Chair of the Court's Alternative Dispute Resolution Rules and Policy Committee. Additionally, he acted as an Official Observer to the National Conference of Commissioners on Uniform State Laws Uniform Mediation Act Drafting Committee on behalf of the ACR and the Academy of Family Mediators.
A respected voice in his field, Dr. Firestone has lectured and published widely on mediation. His recent work includes a co-authored article on mandatory pre-suit medical malpractice mediation, and he is the co-author of Mediation Works: Make it Work for You, a mediation orientation video produced by the Florida Supreme Court Dispute Resolution Center.
Veronica Piziak, MD, PhD, FACP
Senior Staff Endocrinologist, Baylor Scott and White; Temple, Texas
Director Diabetes Education Section, Baylor Scott & White, Temple, Texas
Dr. Piziak received her undergraduate degrees and her PhD from the University of Massachusetts at Amherst and her medical degree from University Kentucky in Lexington. She completed her internal medicine residency at Akron general Medical Center in Akron Ohio and her fellowship training in endocrinology metabolism at the University of Cincinnati, Ohio.
Dr. Piziak is presently the Emeritus Chief of Endocrinology, Director of the Diabetes section and Director of the Endocrinology Fellowship program at Baylor Scott and White in Temple Texas. She is a Professor of Medicine at Texas A&M University and a fellow of the American College of physicians.
Accreditation
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Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 12 contact hours. |
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Nurse Practitioners: can claim either ANCC Contact Hours or AMA PRA Category 1 Credits™ as needed. |
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In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. |
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Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 21 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. |
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Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA). US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.
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Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 21 contact hours. Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 CreditsTM as needed. Pharmacology credits are identified on individual activities. |
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Royal College of Physicians and Surgeons of Canada: |
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College of Family Physicians of Canada (CFPC)
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Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 14 contact hours. |
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Nurse Practitioners: can claim either ANCC Contact Hours or AMA PRA Category 1 Credits™ as needed. |
Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).
US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.
Nurse Practitioners: can claim either ANCC Contact Hours or AMA PRA Category 1 CreditsTM as needed.
Pharmacology credits are identified on individual activities.
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Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 21 (part II) MOC points in medical knowledge in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit. |
Cruise Itinerary
| DATE | PORT OF CALL | ARRIVE | DEPART |
|---|---|---|---|
| Friday, March 15 | Miami, Florida |
- | 5:00 pm |
| Saturday, March 16 | *At Sea - Cruising |
- | - |
| Sunday, March 17 | Labadee, Haiti |
8:00 am | 5:00 pm |
| Monday, March 18 | *At Sea - Cruising |
- | - |
| Tuesday, March 19 | Kralendijk (Bonaire), Antilles |
9:00 am | 8:00 pm |
| Wednesday, March 20 | Willemstad, Curacao |
8:00 am | 11:00 pm |
| Thursday, March 21 | Oranjestad, Aruba |
8:00 am | 6:00 pm |
| Friday, March 22 | *At Sea - Cruising |
- | - |
| Saturday, March 23 | *At Sea - Cruising |
- | - |
| Sunday, March 24 | Miami, Florida |
7:00 am | - |
Ports of Call
Miami, Florida
South Beach remains the headline attraction, but we advise looking past the tourist-heavy sands to focus on the Art Deco Historic District. This is a legitimate architectural treasure; a morning walk along Ocean Drive reveals the world's highest concentration of 1930s and '40s resort architecture. It is best experienced early in the day, before the crowds and heat peak, perhaps with a coffee at the News Cafe.
For a shift from pastel nostalgia to modern grit, the Wynwood Arts District is essential. Once an industrial warehouse zone, it has evolved into one of the world’s most significant open-air art installations. The Wynwood Walls are the curated center, but the surrounding blocks offer museum-quality murals and a dense collection of independent galleries and breweries that feel entirely authentic.
To understand the city's demographic heartbeat, visit Little Havana. While parts of Calle Ocho cater to tourists, the neighborhood retains its soul. Watch the intense domino games at Máximo Gómez Park, or visit a *ventanita* (walk-up window) for a *cortadito* and a guava pastry. It is an unpretentious, sensory-rich experience.
If you prefer European elegance to urban energy, the Vizcaya Museum & Gardens offers a stunning Italian Renaissance-style villa on Biscayne Bay. It provides a serene, historical counterpoint to the modern city. Note that Miami is geographically spread out and traffic can be heavy; these neighborhoods are distinct and best accessed via ride-share services rather than attempting to combine too many in a single short visit.
At Sea - Cruising
Labadee, Haiti
Kralendijk (Bonaire), Antilles
While the town is pleasant, the island's true allure lies in its natural state. A short taxi ride can take you to a nearby beach for an easy snorkel, or to the southern tip to see the striking contrast of white salt pans, blue water, and the iconic pink flamingos of the Pekelmeer Sanctuary. Bonaire is not a destination for high-energy thrills or extensive historical sites; it is a place to slow down and immerse yourself in a pristine natural environment. It offers a genuine, low-key Caribbean experience for those who appreciate the beauty of the world beneath the waves.
Willemstad, Curacao
Punda is home to the famous Handelskade, the waterfront row of brightly colored, 18th-century Dutch colonial buildings that form the island's signature image. Its gridded streets are filled with shops, galleries, and cafes, along with the Mikvé Israel-Emanuel Synagogue, the oldest continuously operating synagogue in the Americas. Across the bay, Otrobanda (“the other side”) offers a more residential feel with a maze of winding alleys. It is also the location of the Kura Hulanda Museum, a powerful and essential institution that chronicles the transatlantic slave trade and its profound impact on the region.
While the city itself is the main attraction, Curacao’s renowned beaches require transportation. A taxi or pre-arranged tour is necessary to reach them. For a full-service beach club atmosphere, Mambo Beach is a popular choice. For more natural beauty, the island's west coast (Westpunt) features stunning coves like Kenepa Grandi and Cas Abao, known for their turquoise water and dramatic cliffs. A visit to the Curacao Liqueur Distillery offers a brief, flavorful diversion for a taste of the island's famous spirit.
Oranjestad, Aruba
While the city is charming, Aruba’s primary draw is its magnificent coastline. A short taxi or bus ride north of the port reveals two of the Caribbean’s most celebrated beaches. Eagle Beach is a vast expanse of pristine white sand, consistently ranked among the world's best, offering a more tranquil atmosphere. Adjacent Palm Beach is livelier, lined with resorts, beach bars, and a full spectrum of water sports.
For those seeking an alternative to the beach, the island’s interior offers a compelling look at its rugged terrain. A visit to Arikok National Park showcases a dramatic coastline and caves with ancient Arawak petroglyphs. Closer to the port, the Casibari Rock Formations provide an easily accessible opportunity to climb among massive tonalite boulders for panoramic island views. Aruba offers a polished and safe environment, balancing world-class beach relaxation with accessible and distinctive natural scenery.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels, or tours before and/or after your cruise conference.
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through University at Sea®. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates.
Request a Quote online or by voice at 800-525-9696 (US/Can) or direct/int'l tel +1-727-526-1571.
Prices below are for the full cruise including meals and evening entertainment
Suites
Junior Suite with Balcony (J4)Two twin beds that convert to Royal King, private balcony, sitting area (some with sofa bed) and private bathroom. Stateroom: 297 sq. ft. Balcony: 64 sq. ft.
800-525-9696
for Pricing
Suite/Deluxe
Royal Suite with Balcony RS.
Grand entrance with doorbell. Bedroom with king-size bed, and private bathroom with tub, private balcony with whirlpool, living room with queen-size sofa bed and baby grand piano. Stateroom 1,066 sq. ft. Balcony 211 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
Owner's Suite - 1 Bedroom OS.
Marble entry with door bell. Queen-size bed, bathroom with tub. Separate living area with a queen-size sofa bed. Stateroom: 618 sq. ft. Balcony: 64 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
Grand Suite - 2 Bedrooms GT.
Two bedrooms with two twin beds that convert to Royal King (one room with third and fourth Pullman beds), a private balcony, two bathrooms and living area with double sofa bed. Stateroom: 610 sq. ft. Balcony: 208 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
Grand Suite - 1 Bedroom GS.
Marble entry. Room has two twin beds that convert to Royal King, private balcony, sitting area and private bathroom with tub. Stateroom: 381 sq. ft. Balcony: 104 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
Junior Suite with Balcony J3.
Two twin beds that convert to Royal King, private balcony, sitting area (some with sofa bed) and private bathroom. Stateroom: 297 sq. ft. Balcony: 64 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
Oceanview Panoramic Suite (No Balcony) VP.
Two twin beds that convert to Royal King. Curtained section with bunk beds. Living area with double sofa bed, vanity and sitting area. One and a half baths with shower. Floor to ceiling wrap around panoramic windows, 76 inches high by 321 inches wide. Stateroom: 406 sq. ft. 800-525-9696
for Pricing
Balcony
Oceanview with Balcony (4D)Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 198 sq. ft. Balcony: 50 sq. ft.
800-525-9696
for Pricing
Oceanview with Balcony (6D)Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 198 sq. ft. Balcony: 50 sq. ft.
800-525-9696
for Pricing
Balcony
Spacious Oceanview with Balcony 1B.
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 202 sq. ft. Balcony: 42 sq. ft. 800-525-9696
for Pricing
Balcony
Spacious Oceanview with Balcony 2B.
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 202 sq. ft. Balcony: 42 sq. ft. 800-525-9696
for Pricing
Balcony
Spacious Oceanview with Balcony 3B.
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 202 sq. ft. Balcony: 42 sq. ft. 800-525-9696
for Pricing
Balcony
Spacious Oceanview with Balcony 4B.
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 202 sq. ft. Balcony: 42 sq. ft. 800-525-9696
for Pricing
Balcony
Spacious Oceanview with Balcony 6B.
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 202 sq. ft. Balcony: 42 sq. ft. 800-525-9696
for Pricing
Balcony
Oceanview with Balcony 1D.
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 198 sq. ft. Balcony: 50 sq. ft. 800-525-9696
for Pricing
Balcony
Oceanview with Balcony 2D.
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 198 sq. ft. Balcony: 50 sq. ft. 800-525-9696
for Pricing
Balcony
Oceanview with Balcony 3D.
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 198 sq. ft. Balcony: 50 sq. ft. 800-525-9696
for Pricing
Balcony
Oceanview with Balcony 5D.
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 198 sq. ft. Balcony: 50 sq. ft. 800-525-9696
for Pricing
Balcony
Oceanview with Balcony 7D.
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 198 sq. ft. Balcony: 50 sq. ft. 800-525-9696
for Pricing
Outside
Oceanview Stateroom (8N)Two twin beds that convert to Royal King and private bathroom. Stateroom: 160 sq. ft.
800-525-9696
for Pricing
Outside
Ultra Spacious Oceanview 1K.
Two twin beds that convert to Royal King, additional bunk beds in separate area, separate sitting area with sofa bed, and a private bathroom with shower. Stateroom: 328 sq. ft. 800-525-9696
for Pricing
Outside
Spacious Panoramic Oceanview 1L.
Two twin beds convert to Royal King. Double sofa bed for quad staterooms. Vanity with sitting area, Private bathroom with shower. Floor to Ceiling wrap around panoramic window, 76 inches high by 103 inches wide. Stateroom: 191 sq. ft. 800-525-9696
for Pricing
Outside
Spacious Oceanview 1M.
Two twin beds that convert to Royal King, sitting area with sofa, vanity area and bathroom. Stateroom: 211 sq. ft. 800-525-9696
for Pricing
Outside
Spacious Oceanview 4M.
Two twin beds that convert to Royal King, sitting area with sofa, vanity area and bathroom. Stateroom: 211 sq. ft. 800-525-9696
for Pricing
Outside
Oceanview Stateroom 1N.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 160 sq. ft. 800-525-9696
for Pricing
Outside
Oceanview Stateroom 2N.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 160 sq. ft. 800-525-9696
for Pricing
Outside
Oceanview Stateroom 3N.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 160 sq. ft. 800-525-9696
for Pricing
Outside
Oceanview Stateroom 4N.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 161 sq. ft. 800-525-9696
for Pricing
Inside
Interior Stateroom (6V)Two twin beds that convert to Royal King sitting area with sofa, vanity area, and bathroom. Stateroom: 160 sq. ft.
800-525-9696
for Pricing
Inside
Promenade View Interior 1T.
A view of the Royal Promenade with bowed windows, two twin beds that convert to Royal King and private bathroom. Stateroom: 167 sq. ft. 800-525-9696
for Pricing
Inside
Interior with Virtual Balcony 4U.
High-definition screen that spans nearly floor to ceiling, providing real-time views of the ocean and destinations. Two twin beds that convert to Royal King, sitting area with sofa, and full bathroom.Stateroom: 160 sq. ft.
800-525-9696
for Pricing
Inside
Interior Stateroom 1V.
Two twin beds that convert to Royal King sitting area with sofa, vanity area, and bathroom. Stateroom: 160 sq. ft. 800-525-9696
for Pricing
Inside
Interior Stateroom 3V.
Two twin beds that convert to Royal King sitting area with sofa, vanity area, and bathroom. Stateroom: 160 sq. ft. 800-525-9696
for Pricing
Inside
Interior Stateroom 4V.
Two twin beds that convert to Royal King sitting area with sofa, vanity area, and bathroom. Stateroom: 160 sq. ft. 800-525-9696
for Pricing
Before & After Your Cruise
Hotels
Hampton Inn & Suites by Hilton - Miami Airport South Blue Lagoon
A Stone's Throw from Miami's Airport
777 NW 57th Ave, Miami, FL 33126 — Miami
InterContinental Miami, an IHG Hotel
Miami's Bayfront Icon
100 Chopin Plaza, Miami, FL 33131 — Miami
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
- Simply provide a few short details about your trip
- Review the available protection plans
- Enjoy the peace of mind you deserve
Why Protect your Trip?
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
- Cancelling your trip after unexpectedly becoming too sick to travel
- Taking care of a sick or injured traveling companion
- Having to end your trip early due to a family emergency
- Dealing with a flight delay or cancellation
- Needing to buy personal items if your luggage is lost or stolen
- Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
- A doctor says you or a traveling companion is too sick to fly
- Your parent or child requires hospitalization
- You need to attend the birth of a family member’s child
- You have a traffic accident (not breakdown) on the way to the airport
- A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
- You have a covered illness or injury and a doctor says you must return home
- A family member has a qualifying injury and needs your care
- A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
- You slip and break your ankle while sightseeing
- You get food poisoning while sampling the local cuisine
- You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
- Medical triage with referrals to local prescreened medical providers
- Ongoing medical monitoring
- Payment guarantee
- Emergency medical transportation
Additional services for travel-related emergencies can help with:
- Missed connecting flights
- Lost/stolen travel documents
- Pre-trip information
- Prescription replacements
Our Promise to You
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
File a ClaimIf you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.
Update Your Plan
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Manage My PlanAbout Allianz Global Assistance
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.