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5700 4th St. N.
St Petersburg, 
Office Hours
Monday - Friday
8:30 am - 6:00 pm EST
9:00 am - 5:00 pm EST
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Cruise Conference Planning For Your Association

Topics in Endocrinology & Negotiating and Mediating Healthcare Disputes

Royal Caribbean's <em>Navigator of the Seas</em>
Royal Caribbean's Navigator of the Seas
9-Night Southern Caribbean Cruise
Round-trip Miami, Florida

March 15 - 24, 2019
21.0 AMA PRA Category 1 Credit(s)™
21 ACPE Credits
21.0 (part II) MOC points in medical knowledge in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program
5 Hours of Pharmacology for NPs
21.0 Contact Hours

Course Fees:

$1095 for Physicians, Attorneys, Psychologists, Doctors of Pharmacy, & Dentists
$850 for Physician Assistants
$850 for Nurse Practitioners
$695 for Nurses, Residents, Students & Others

IMPORTANT NOTE: All conferees, their families, and guests must book their cruise within the University at Sea® meeting group through University at Sea® at 800-926-3775 or by registering online. This ensures our company can provide conference services and complimentary social amenities to all meeting participants and their guests. Thank you for your cooperation.

Gregory Firestone, PhD

Gregory Firestone, PhD
Gregory Firestone, PhD, is President of My Florida Mediator and previously served as Director of the University of South Florida Conflict Resolution Collaborative. 

He has served continuously on standing alternative dispute resolution committees of the Florida Supreme Court for more than two decades (including seven years as Vice Chair of the Court's Alternative Dispute Resolution Rules and Policy Committee) and as Official Observer (on behalf of the Association for Conflict Resolution and the Academy of Family Mediators) to the National Conference of Commissioners on Uniform State Laws Uniform Mediation Act Drafting Committee. He currently serves on the Editorial Board of Family Court Review and most recently received the 2012 Florida Supreme Court Sharon Press Excellence in Alternative Dispute Resolution Award and 2011 Florida Academy of Professional Mediators Merit Award.

Dr. Firestone is a licensed psychologist (PY3033), mediator, mediation trainer and dispute resolution system consultant and has maintained a private mediation practice since 1984. Gregory Firestone is a practicing 1) Florida Supreme Court certified Appellate, Circuit Court, Dependency, and Family Mediator, 2) Association for Conflict Resolution (ACR) Advanced Practitioner, and 3) Diplomate Member of the Florida Academy of Professional Mediator.

Dr. Firestone has lectured and published widely in the field of mediation and is coauthor of Mediation Works: Make it Work for You, a family mediation orientation video produced by the Florida Supreme Court Dispute Resolution Center. 

Veronica Piziak, MD, PhD

Veronica Piziak, MD, PhD
Program Director Endocrinology Fellowship
Division of Endocrinology
Baylor Scott and White, Temple Texas Dr. Piziak received her undergraduate degrees and her PhD from the University of Massachusetts at Amherst and her medical degree from University Kentucky in Lexington. She completed her internal medicine residency at Akron general Medical Center in Akron Ohio and her fellowship training in endocrinology metabolism at the University of Cincinnati, Ohio. 

Dr. Piziak is presently the Emeritus Chief of Endocrinology, Director of the Diabetes section and Director of the Endocrinology Fellowship program at Baylor Scott and White in Temple Texas. She is a Professor of Medicine at Texas A&M University and a fellow of the American College of physicians.

Our staff can assist you with all your travel arrangements.

Target Audience
Nurses, Nurse PractitionersPhysicians, Physician Assistants, Nurse Practitioners
Program Purpose / Objectives
  1. Introduction to Health Care Conflicts
    • Describe different types of healthcare conflicts (ADR)
  2. Methods of Dispute Resolution in Healthcare
    • Define Methods of Dispute Resolution in Healthcare
  3. Negotiation Strategies
    • Explain positional negotiation and interest based negotiation
  4. Basic mediation techniques
    • Summarize basic mediation techniques
  5. Mediation of Provider Patient Complaints
    • Describe mediation strategies in resolving patient complaints
  6. Mediation of Medical Ethics Complaints
    • Summarize mediation strategies to address bioethics issues
  7. Mediation and Negotiation Strategies to Resolve Other Conflicts
    • Summarize the role of negotiation and mediation methods to resolve other healthcare issues
  8. Controversies in the Management of thyroid disease
    • Discuss management of hypothyroidism, hyperthyroidism and subclinical thyroid disease
  9. New developments in the medical and surgical management of obesity Selecting diets and exercise programs for your patients
    • Explain the use of medications and surgery in the management of obesity
  10. Using insulin effectively in Type 1 and Type 2 Diabetes
    • Describe the use of insulin in both types of diabetes
  11. How to choose the proper oral agent for your patient with Type 2 Diabetes
    • Describe the use of oral agents in the therapy of diabetes
  12. Diagnosing and treating lipid disorders in a timely fashion
    • Discuss the guidelines for diagnosis and management of dyslipidemia
  13. What is new in osteoporosis
    • List new developments in the therapy of osteoporosis
  14. Cases in metabolic bone disease
    • Determine the diagnosis and management of common metabolic bone diseases
  15. Common Pituitary and, Adrenal problems; diagnosis and management
    • Discuss common pituitary and adrenal disorders their diagnosis and management
  16. PCOS: Management throughout a woman's life span
    • Discuss the early diagnosis and continuing management at different periods in a woman's reproductive
Conference Sessions generally take place on days at sea (as itinerary allows), giving you plenty of time to enjoy your meals, evenings and ports of call with your companion, family and friends.
Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Cruise Itinerary

Fri Mar 15 Miami, Florida
- 5:00 pm
Sat Mar 16 *At Sea - Cruising
- -
Sun Mar 17 Labadee, Haiti
8:00 am 5:00 pm
Mon Mar 18 *At Sea - Cruising
- -
Tue Mar 19 Kralendijk (Bonaire), Antilles
9:00 am 8:00 pm
Wed Mar 20 Willemstad, Curacao
8:00 am 11:00 pm
Thu Mar 21 Oranjestad, Aruba
8:00 am 6:00 pm
Fri Mar 22 *At Sea - Cruising
- -
Sat Mar 23 *At Sea - Cruising
- -
Sun Mar 24 Miami, Florida
7:00 am -
*Tentative course schedule, actual class times may differ.
Royal Caribbean Navigator Map

Ports of Call

Miami, Florida - South Florida's exciting, international city is much more than the gateway to Latin America, it's one of the world's most popular vacation destinations. Before departing from Miami, enjoy a tour that will highlight this "Magic City." Board an airboat and explore the wild Everglades‐be ready to see gators. Experience the one-of-a-kind art deco district in South Beach. Discover a cuisine and culture that fits perfectly with your South American adventure.

At Sea - Cruising - Cruising

Labadee, Haiti - This tropical paradise, reserved exclusively for Royal Caribbean guests, features pristine beaches, walking trails and breathtaking vistas. Labadee is the perfect setting for parasailing, wave runners and the kayak tour, all available on your own private island.

Kralendijk (Bonaire), Antilles - Kralendijk is the sleepy capital of Bonaire, an island in the Dutch Antilles. Kralendijk is lined with delightfully pastel stucco houses, in pinks, oranges and lime greens. Famous for its diving - the island is surrounded by a Marine Park - Bonaire also offers such treats as flamingos, hiking and the only barefoot casino in the Caribbean.

Willemstad, Curacao - An isle of Dutch treats: gabled storybook houses, duty-free Delftware, the famous Curacao orange flavored liqueur

Oranjestad, Aruba - A Dutch jewel with a tropical touch. In Oranjestad, Aruba's capital, explore the colorful floating market and Nassaustraat, brimming with quaint shops. Head for the beach where water sports abound: snorkeling, rides on glass bottom boats and submarines. Or venture into the countryside to see the haunts of the huge green parakeet, the unique rock gardens of Casi Bari, the curious divi divi tree, forever bending in the tradewind breezes

Our staff can assist you with all your travel arrangements.

Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
Please note that our shore excursions are operated separately and
independently of those offered by the cruise line.
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