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University at Sea®
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Cruise Conference Planning For Your Association

Topics in Primary Care: 2019 Update, including Healthcare Communications and The Team Approach to Patient Care

Royal Caribbean's <em>Oasis of the Seas</em>
Royal Caribbean's Oasis of the Seas
7-Night Eastern Caribbean Cruise Conference
Round-trip Miami, Florida

November 24 - December 01, 2019
14 CE Credits for Psychologists
14 ASWB ACE Credits
14.0 AMA PRA Category 1 Credits™
14 ACPE Credits
14.0 Contact Hours

Course Fees:

$895 for Physicians, Attorneys, Psychologists, Doctors of Pharmacy, & Dentists
$695 for Physician Assistants
$695 for Nurse Practitioners
$495 for Nurses, Residents, Students & Others

IMPORTANT NOTE: All conferees, their families, and guests must book their cruise within the University at Sea® meeting group through University at Sea® at 800-926-3775 or by registering online. This ensures our company can provide conference services and complimentary social amenities to all meeting participants and their guests. Thank you for your cooperation.
Faculty

Monica Broome, MD, FACP, FAACH, FAMWA

Monica Broome, MD, FACP, FAACH, FAMWA
Dr. Monica Broome Receives Exceptional Mentor Award from American Medical Women’s Association

Director Communication Skills Program 
Vice Chair, Global Listening Centre
Deputy National Representative of the International Association for Communication in Healthcare for the US for 2018-2020
Master Trainer Institute of Healthcare Communications
Assistant Professor of Medicine
University of Miami Miller School of Medicine 
  Dr. Monica Broome is a world famous personality and is an international speaker for medicine, law, and business. Her interest is the neuroscience of communication and Listening. She is the CEO of Arete Medical Enterprise and the Director of the Communication Skills Program for University of Miami Miller School of Medicine. The scope of this program includes the undergraduate, graduate, and faculty development levels.

Dr. Broome, formerly Dr. Harris, is an alumnus of the University Of Miami School Of Medicine. Her specialty is Internal Medicine for which she has received recognition and accolades from colleagues and patients, including a service award from the State of Virginia Department of Disabled American Veterans. She was the Founder and former Medical Director of the Women's Veterans Comprehensive Health Program, in Hampton Virginia. Dr. Broome was selected as one of the representatives from the state of Florida to participate in a National Summit on Women's Veterans Health Issues at the White House which resulted in a position paper for Congress. To continue her interest in promoting women's health, Dr. Broome currently serves on the Institute for Women's Health Education/Academic Training Subcommittee at the University Of Miami Miller School Of Medicine. In 2016 she was elected to serve on the Board of Directors for the American Medical Women's Association. She is a Diplomat of the American Board of Internal Medicine, a Fellow of the American College of Physicians, a Fellow of the American Academy of Communication in Healthcare.

Dr. Broome completed a three-year fellowship in Medical Education at the University of Miami Miller School of Medicine. During her fellowship, she participated in programs in healthcare communication at the Macy Institute. She is an educational director and master trainer for the Institute for Healthcare Communication. Her scholarly work includes presentations and workshops nationally for the Association of American Medical Colleges, Society of General Internal Medicine, Southern Group on Educational Affairs, and MGMA Medical Group Management Association. Her international presentations include the International Conference on Communication in Health Care and the International Academy of Law and Mental Health. She serves on the American College of Physicians Legislative Action Program for Health Care Reform, the Editorial Board of Medical Encounter, the Advisory Board for Florida International University Graduate School of Business Healthcare MBA program, and the test writing committee of the National Board of Medical Examiners for the United States Medical Licensing Examination.

Dr. Broome chaired the Committee on Communication and technology for the 2006 American Academy on Communication in Healthcare Annual Research and Teaching Forum and co-chaired the International Conference on Communication in Healthcare held in the USA in Miami, October 2009. In 2014, the European Association on Communication in Healthcare elected her to be Deputy National Representative for the United States. She was re-elected in 2016.

Dr. Broome serves on the Global Advisory Council of the International Society for Therapeutic Jurisprudence, and was named Vice Chair of the Global Listening Centre in 2018. 

Shakaib (Shak) Rehman, MD, SCH, FACP, FAACH

Shakaib (Shak) Rehman, MD, SCH, FACP, FAACH
Associate Chief of Staff for Education
Phoenix VA Healthcare Systems
Chair and Professor
Department of Informatics
Professor of Internal Medicine
University of Arizona College of Medicine-Phoenix Dr. Rehman is the Associate Chief of Staff for Education at the Phoenix VA Healthcare Systems. He is also the Professor of Informatics/ Interim Chair & Professor of Internal Medicine at the University of Arizona College of Medicine-Phoenix (UACOM-P). He is also currently serving as the Chair of UACOM-P Admissions Committee and Graduate Medical Education.

He received his MD from University of Punjab, Pakistan with Gold Medals in Physiology, Forensic Medicine and Pathology. He did his Internal Medicine Residency at Nassau University Medical Center/SUNY @Stony Brook, New York and General Internal Medicine/Medical Education Fellowship at the Medical University of South Carolina in Charleston, SC. He then graduated from the Senior Executive Fellowship (SEF) Program from the Harvard University, Boston.A

He is board certified in Internal Medicine, Hypertension and Clinical Informatics. He is also a Fellow of American College of Physicians (ACP) and American Academy on Communication in Healthcare. American Society of Hypertension designated him a Clinical Specialist in Hypertension. He is a certified Mentor for the Department of Veterans Affairs.

Dr. Rehman is a well-recognized expert in "Healthcare Communication", "Balancing Work and Life" and "Hypertension". He has taught courses/workshops around the country as well as in many countries outside the USA. He was invited to give the Commencement Address on the graduation ceremony of Medical University of South Carolina class of 2013.

He have received numerous awards including Department of Veterans Affair Excellence in Medical Education Award, Best Doctors in America ® award, David E. Rogers Teaching Award from Society of General Internal Medicine twice, Medical University of South Carolina Best Teacher Award, American College of Physicians (ACP) Young Physician Award, ACP James A. McFarland Award in Excellence in Teaching and Humanism, ACP Laureate Award, ACP Arizona Chapter Leader of the Year Award and Outstanding IMG award. He has been inducted in the Alpha Omega Alpha (AOA) Medical Honor Society. He has been inducted into the Gold Humanism Honor Society. He has received the Department of Veterans Affairs Gerald Schmitz Award, ICARE Award and Certificate in Recognition for important contributions to VA's education mission.

He has served as the President of the Society of General Internal Medicine, Mountain West Region and Vice- President of the Academy on Communications in Healthcare (ACH). He was also the Conference Chair for the International Conference on Communication in Healthcare (ICCH) in 2007. He is currently the Chair of ACP Arizona Chapter’s Public Policy committee. He was the founding member of ACP Council of Young Physicians (CYP) and was also the Chair of ACP-SC Chapter CYP, Chair of ACP-SC Chapter Health and Public Policy Committee (HPPC). He has been a member of the scientific committees for annual sessions of SGIM, AACH, SMA, ACP (South Carolina and Arizona chapters) as well as ACP national Public Policy Committee for the last many years.

Dr. Rehman has participated in many landmark research trials such as ACCORD, SPRINT, ACCOMPLISH, ONTARGET, PROMINENT etc. He has published hundreds of articles and book chapters. He is reviewer for many scientific journals such as Annals of Internal Medicine, Journal of General Internal Medicine, and American Journal of Hypertension etc. He is the Associate Editor of Medical Encounter and was the editor of Journal Scan. In his free time, he enjoys spending time with his wife and five children, hiking and meditating.

Sandra W. Reifsteck, RN, MS Ed, FACMPE

Sandra W. Reifsteck, RN, MS Ed, FACMPE
Sandra Reifsteck is a seasoned ambulatory healthcare professional with over 40 years of experience working with physicians, nurses, and other healthcare providers. She held many administrative roles in a large group practice for 28 years where she initiated advance practice professionals (APP’s), a 500 nurse Parish nurse training, and a Compassionate Care Retired Nurse program.

Following this career, she joined the Institute for Healthcare Communication serving as Director of Office of Development and Quality Improvement whose missions is to improve health care through communication skills between clinicians and patients. She continues as a Master trainer with experience in conducting Train the Trainers across the US and Canada in addition serving as faculty for University at Sea.

Sandy also is a founding member of the American Academy of Ambulatory Nursing who will be celebrating their 40-year anniversary in April 2020. She has had a long career with the national Medical Group Management Association (MGMA) serving as President for Illinois, the Midwest Section of 10 states, and Chair of the National MGMA in Denver CO.

She attained her fellowship in the American College of Medical Group Medical Practice Executives (FACMPE). She has been active in MGMA serving as both Illinois and Midwest Section Presidents in addition to Chairman of the National MGMA Board. She is a Fellow in the American College of Medical Practice Executives. Her healthcare and life experience have allowed her to follow her passion of "people" communicating with each other and the importance it has in today's health care environment.

Our staff can assist you with all your travel arrangements.

Target Audience
Psychologists, Social WorkersPhysicians, Physician Assistants, Nurses, Nurse Practitioners, Pharmacists
Program Purpose / Objectives
Topics:
  1. End-of-Life and Advanced Care Planning
    • Describe the differences in ACP & EOL
    • Explain ACP & EOL to patients and families
  2. The New Epidemic of Burnout
    • Define Burnout
    • Relate techniques to manage burnout in oneself and others
  3. How to navigate through different Hypertension Guidelines
  4. Latest advances in the management of Hyperlipidemia
  5. New Medications Update
  6. Effective Negotiation (With Patients, staff, colleagues and family!)
  7. Working in Highly Functioning Teams
  8. Diabetes 2019 Update
  9. Update on Communication Skills
    • Describe new communication tools used when interviewing patients
  10. The Neuroscience of Anger and the Angry Encounter
    • Describe new concepts in the neuroscience of anger
    • Demonstrate use of a communication tool to mitigate anger in oneself and others
  11. Difficult Conversations
    • Manage conversations when they become difficult
  12. The Electronic Medical Record
    • Define the challenges that occur when using an electronic health record and 3 skills to overcome these challenges.
Conference Sessions generally take place on days at sea (as itinerary allows), giving you plenty of time to enjoy your meals, evenings and ports of call with your companion, family and friends.
Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Cruise Itinerary

DATE PORT OF CALL ARRIVE DEPART
Sun Nov 24 Miami, Florida
- 4:30 pm
Mon Nov 25 *At Sea - Cruising
- -
Tue Nov 26 *At Sea - Cruising
- -
Wed Nov 27 Charlotte Amalie, St. Thomas, U.S.V.I.
8:00 am 5:00 pm
Thu Nov 28 San Juan, Puerto Rico
7:00 am 3:00 pm
Fri Nov 29 Labadee, Haiti
10:00 am 6:30 pm
Sat Nov 30 *At Sea - Cruising
- -
Sun Dec 01 Miami, Florida
6:00 am -
*Tentative course schedule, actual class times may differ.
Royal Caribbean Oasis of The Seas Map

Ports of Call

Miami, Florida - South Florida's exciting, international city is much more than the gateway to Latin America, it's one of the world's most popular vacation destinations. Before departing from Miami, enjoy a tour that will highlight this "Magic City." Board an airboat and explore the wild Everglades‐be ready to see gators. Experience the one-of-a-kind art deco district in South Beach. Discover a cuisine and culture that fits perfectly with your South American adventure.

At Sea - Cruising - Cruising

Charlotte Amalie, St. Thomas, U.S.V.I. - Named after a Danish Queen, Charlotte Amalie has one of the most breathtaking deepwater harbors in the world. The key sights of Charlotte Amalie are located within the town centre, making it easy to combine sightseeing with St. Thomas’ fantastic shopping opportunities. Eighteenth century architecture provides the perfect backdrop for walking tours and shopping here in the "Duty Free Capital of the World." For a dose of history, visit Emancipation Park, the American-Caribbean History Museum, or Bluebeard the pirate's castle at Magen’s Bay. If tropical bliss is what you're after, head to any of Charlotte Amalie’s pristine beaches, where the warm water, white sands and palm trees will lull you into deep relaxation!

San Juan, Puerto Rico - In days of yore, the waters near Puerto Rico teemed with pirate ships commanded by the likes of Sir Francis Drake. Aye, they are long gone, but in their wake they have left an island of national treasures: La Casa Blanca, built in 1501 for the island's first governor, Ponce de Leon; the cobblestone streets of Old San Juan; the tropical rain forests of El Yunque.  

Labadee, Haiti - This tropical paradise, reserved exclusively for Royal Caribbean guests, features pristine beaches, walking trails and breathtaking vistas. Labadee is the perfect setting for parasailing, wave runners and the kayak tour, all available on your own private island.

Our staff can assist you with all your travel arrangements.

Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
EXCLUSIVE SHORE EXCURSIONS
Please note that our shore excursions are operated separately and
independently of those offered by the cruise line.
©2019 - University at Sea®