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University at Sea®

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St. Petersburg, FL 33703

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Cruise Conference Planning For Your Association

Topics in Clinical Nursing: 2019 Update, including Healthcare Communications and The Team Approach to Patient Care

7-Night Eastern Caribbean Cruise Conference
Round-trip Miami, Florida
November 24 - December 01, 2019
Royal Caribbean's <em>Oasis of the Seas</em>
Royal Caribbean's Oasis of the Seas
14 Contact Hours
Course Fees

Target Audience
Nurses, Nurse PractitionersNurses, Nurse Practitioners
Program Purpose / Objectives
Topics:
  1. Resolving an Unexpected Medical Outcome using a team approach
    • Apply two models for disclosing an unexpected medical outcome: when care is reasonable or when care is unreasonable.
  2. Diabetes self-management: the key to a successful outcome
    • Define the key skills needed to support a clinician as a change agent in coaching patients to self-manage their condition.
  3. Transitioning from Cure to Care in chronic disease management
    • Identify and use a model for documenting the continuum of care for patients being following by a retired nurse volunteer.
  4. The Electronic Health Record - a challenge or an opportunity
    • Define the challenges that occur when using an electronic health record and 3 skills to overcome these challenges.
  5. Patient Safety: Strategies and tools to promote patient safety and improve clinical performance
    • Reasons to improve safety in the medical practice, including the role of leadership.
  6. Motivational Interviewing
    • Demonstrate communication techniques used in motivational interviewing
  7. Working in Highly Functioning Teams
  8. Diabetes 2019 Update
  9. Update on Communication Skills
    • Describe new communication tools used when interviewing patients
  10. Burnout
    • Define Burnout
    • Relate techniques to manage burnout in oneself and others
  11. The Neuroscience of Anger and the Angry Encounter
    • Describe new concepts in the neuroscience of anger
    • Demonstrate use of a communication tool to mitigate anger in oneself and others
  12. Navigating Difficult Conversations
    • Manage conversations when they become difficult
  13. Advanced Care Planning & End of Life
    • Describe the differences in ACP & EOL
    • Explain ACP & EOL to patients and families
Conference Sessions generally take place on days at sea (as itinerary allows), giving you plenty of time to enjoy your meals, evenings and ports of call with your companion, family and friends.
IMPORTANT NOTE: All conferees, their families, and guests must book their cruise within the University at Sea® meeting group through University at Sea® at 800-926-3775 or by registering online. This ensures our company can provide conference services and complimentary social amenities to all meeting participants and their guests. Thank you for your cooperation.
Faculty

Monica Broome, MD, FACP, FAACH, FAMWA

Monica Broome, MD, FACP, FAACH, FAMWA
Dr. Monica Broome Receives Exceptional Mentor Award from American Medical Women’s Association
International Speaker for Medicine, Law, and Business
Director Communication Skills Program 
Vice Chair, Global Listening Centre
Deputy National Representative of the International Association for Communication in Healthcare for the US for 2018-2020
Master Trainer Institute of Healthcare Communications
Assistant Professor of Medicine
University of Miami Miller School of Medicine 
  Dr. Monica Broome is the Director of the new Communication Skills Program for University of Miami Miller School of Medicine. Her interest is in the neuroscience of communication specifically physician patient communication. The scope of this program includes the undergraduate, graduate, and faculty development levels.

Dr. Broome completed a three year fellowship under the Director of Education Development in the Department of Medical Education, University of Miami Miller School of Medicine. During her fellowship she completed programs in the Macy Institute for Health Communication Curriculum Development and is certified as a master trainer of the Institute for Healthcare Communication. Her scholarly work includes presentations and workshops nationally for the Association of American Medical Colleges, Society of General Internal Medicine, and Southern Group on Educational Affairs, and internationally for the European Association for Communication in Health Care, the International Conference on Communication in Healthcare, and the International Association of Law and Mental Health with the focus on communication skills training concerning conflict and bullying. She serves on the American College of Physicians Legislative Action Program for Health Care Reform and participated as a Florida delegate for Leadership Day in Washington DC. She servers on the Editorial Board of Medical Encounter, and Chaired the Committee on Communication and Technology for the 2006 American Academy on Communication in Healthcare Annual Research and Teaching Forum. Dr. Broome co-chaired the International Conference on Communication in Healthcare held in the USA in Miami, October 2009.

Dr. Broome, formerly Dr. Harris, is an alumnus of the University Of Miami School Of Medicine. Her specialty is Internal Medicine for which she has received recognition and accolades from colleagues and patients, including a service award from the State of Virginia Department of Disabled American Veterans. She was the Founder and former Medical Director of the Women’s Veterans Comprehensive Health Program, in Hampton Virginia. Dr. Broome was selected as one of the representatives from the state of Florida to participate in a National Summit on Women’s Veterans Health Issues at the White House which resulted in a position paper for Congress.

To continue her interest in promoting women’s health, Dr. Broome served on the Institutes for Women’s Health Education/Academic Training Subcommittee and currently serves on the Women in Academic Medicine at the University Of Miami Miller School Of Medicine. She is a Diplomat of the American Board of Internal Medicine, a Fellow in the American College of Physicians, and a Fellow of the American Academy of Communication in Healthcare.

Dr. Broome was recently appointed to serve for two years on the Introduction to Clinical Diagnosis Test Committee of the National Board of Medical Examiners, and concurrently for the United States Medical Licensing Examination. USMLE is the sole licensing examination for allopathic physicians in the United States.

Internationally, she was recently awarded Elsevier Journal Reviewer Recognition Outstanding Reviewer Status for their Journal Patient Education and Counseling. Dr. Broome has been appointed to serve as Deputy National Representative of the European Association on Communication in Healthcare. There are only two representatives for each member country. This nomination and appointment has special significance on a personal level as representatives are nominated by the votes of colleagues.

Dr. Broome is the Course Director of the new Bridge Course for the University Of Miami Miller School Of Medicine. This new program facilitates the integration of incoming medical students from International Medical University Malaysia.
Current projects include serving as Educational Director of Candid Conversations, training and e-learning program of the sexual health concerns of women patients; and developing wisdom in medicine by enhancing personal awareness in the aftermath of adverse outcomes. Dr. Broome teaches communication skills updates as faculty of the University at Sea.

New for 2020, Dr. Broome is named the National Co-Chair East Coast for the American Medical Women’s Association Physicians Against the Trafficking of Humans program.

Shakaib (Shak) Rehman, MD, SCH, FACP, FAACH

Shakaib (Shak) Rehman, MD, SCH, FACP, FAACH
Associate Chief of Staff for Education
Phoenix VA Healthcare Systems
Chair and Professor
Department of Informatics
Professor of Internal Medicine
University of Arizona College of Medicine-Phoenix Dr. Rehman is the Associate Chief of Staff for Education at the Phoenix VA Healthcare Systems. He is also the Professor of Informatics/ Interim Chair & Professor of Internal Medicine at the University of Arizona College of Medicine-Phoenix (UACOM-P). He is also currently serving as the Chair of UACOM-P Admissions Committee and Graduate Medical Education.

He received his MD from University of Punjab, Pakistan with Gold Medals in Physiology, Forensic Medicine and Pathology. He did his Internal Medicine Residency at Nassau University Medical Center/SUNY @Stony Brook, New York and General Internal Medicine/Medical Education Fellowship at the Medical University of South Carolina in Charleston, SC. He then graduated from the Senior Executive Fellowship (SEF) Program from the Harvard University, Boston.A

He is board certified in Internal Medicine, Hypertension and Clinical Informatics. He is also a Fellow of American College of Physicians (ACP) and American Academy on Communication in Healthcare. American Society of Hypertension designated him a Clinical Specialist in Hypertension. He is a certified Mentor for the Department of Veterans Affairs.

Dr. Rehman is a well-recognized expert in "Healthcare Communication", "Balancing Work and Life" and "Hypertension". He has taught courses/workshops around the country as well as in many countries outside the USA. He was invited to give the Commencement Address on the graduation ceremony of Medical University of South Carolina class of 2013.

He have received numerous awards including Department of Veterans Affair Excellence in Medical Education Award, Best Doctors in America ® award, David E. Rogers Teaching Award from Society of General Internal Medicine twice, Medical University of South Carolina Best Teacher Award, American College of Physicians (ACP) Young Physician Award, ACP James A. McFarland Award in Excellence in Teaching and Humanism, ACP Laureate Award, ACP Arizona Chapter Leader of the Year Award and Outstanding IMG award. He has been inducted in the Alpha Omega Alpha (AOA) Medical Honor Society. He has been inducted into the Gold Humanism Honor Society. He has received the Department of Veterans Affairs Gerald Schmitz Award, ICARE Award and Certificate in Recognition for important contributions to VA's education mission.

He has served as the President of the Society of General Internal Medicine, Mountain West Region and Vice- President of the Academy on Communications in Healthcare (ACH). He was also the Conference Chair for the International Conference on Communication in Healthcare (ICCH) in 2007. He is currently the Chair of ACP Arizona Chapter’s Public Policy committee. He was the founding member of ACP Council of Young Physicians (CYP) and was also the Chair of ACP-SC Chapter CYP, Chair of ACP-SC Chapter Health and Public Policy Committee (HPPC). He has been a member of the scientific committees for annual sessions of SGIM, AACH, SMA, ACP (South Carolina and Arizona chapters) as well as ACP national Public Policy Committee for the last many years.

Dr. Rehman has participated in many landmark research trials such as ACCORD, SPRINT, ACCOMPLISH, ONTARGET, PROMINENT etc. He has published hundreds of articles and book chapters. He is reviewer for many scientific journals such as Annals of Internal Medicine, Journal of General Internal Medicine, and American Journal of Hypertension etc. He is the Associate Editor of Medical Encounter and was the editor of Journal Scan. In his free time, he enjoys spending time with his wife and five children, hiking and meditating.

Sandra W. Reifsteck, RN, MS Ed, FACMPE

Sandra W. Reifsteck, RN, MS Ed, FACMPE
Sandra Reifsteck is a seasoned ambulatory healthcare professional with over 40 years of experience working with physicians, nurses, and other healthcare providers. She held many administrative roles in a large group practice for 28 years where she initiated advance practice professionals (APP’s), a 500 nurse Parish nurse training, and a Compassionate Care Retired Nurse program.

Following this career, she joined the Institute for Healthcare Communication serving as Director of Office of Development and Quality Improvement whose missions is to improve health care through communication skills between clinicians and patients. She continues as a Master trainer with experience in conducting Train the Trainers across the US and Canada in addition serving as faculty for University at Sea.

Sandy also is a founding member of the American Academy of Ambulatory Nursing who will be celebrating their 40-year anniversary in April 2020. She has had a long career with the national Medical Group Management Association (MGMA) serving as President for Illinois, the Midwest Section of 10 states, and Chair of the National MGMA in Denver CO.

She attained her fellowship in the American College of Medical Group Medical Practice Executives (FACMPE). She has been active in MGMA serving as both Illinois and Midwest Section Presidents in addition to Chairman of the National MGMA Board. She is a Fellow in the American College of Medical Practice Executives. Her healthcare and life experience have allowed her to follow her passion of "people" communicating with each other and the importance it has in today's health care environment.

Our staff can assist you with all your travel arrangements.

Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Cruise Itinerary

DATE PORT OF CALL ARRIVE DEPART
Sun Nov 24 Miami, Florida
- 4:30 pm
Mon Nov 25 *At Sea - Cruising
- -
Tue Nov 26 Labadee, Haiti
7:00 am 4:00 pm
Wed Nov 27 San Juan, Puerto Rico
1:00 pm 11:00 pm
Thu Nov 28 Charlotte Amalie, St. Thomas, U.S.V.I.
8:00 am 6:00 pm
Fri Nov 29 *At Sea - Cruising
- -
Sat Nov 30 *At Sea - Cruising
- -
Sun Dec 01 Miami, Florida
6:00 am -
*Tentative course schedule, actual class times may differ.
Royal Caribbean Oasis of The Seas Map

Ports of Call

Miami, Florida - As far as vacation destinations go, Miami tops most sun-seekers’ lists. With its gorgeous beaches, vibrant neighborhoods and melting pot of cultures, the Magic City is the perfect place to spend a few days before your Caribbean island hop. Ahead of your cruise from Miami, jump-start your morning in true Miami style with a Cuban cafecito from a ventanita — a streetside shop window. Then climb the historic lighthouse at Bill Baggs Cape Florida State Park on quiet Key Biscayne before lounging on the island’s secluded sandy shores. If you’re looking for a bit more action, head to South Beach — home to world-class restaurants, nightlife, shopping and lively beaches, all set against snap-worthy Art Deco buildings. Art lovers who visit Miami can head to Wynwood and explore the neighborhood’s colorful street murals and local galleries. Or take a trip back in time at the Renaissance-style Vizcaya estate, which offers a glimpse into Miami’s dazzling past.

At Sea - Cruising - Cruising

Labadee, Haiti - Beachside meets mountainside on the shores of Labadee — a Royal Caribbean private destination on Haiti’s northern coast. Here you’ll find pristine sands, coral reefs and jungle-covered hilltops nestling lagoon-like bays. There’s no shortage of places to relax and recharge across five stretches of beach. Or dial up the thrills on an active adventure like a half-mile-long zip line ride over the ocean. And fascinating culture, history and the natural beauty of Haiti’s spectacular coasts wait to be discovered around every corner. Escape to the Western Caribbean for a wilder way to experience paradise.

San Juan, Puerto Rico - The vibrant capital of Puerto Rico, San Juan offers something for every traveler — world-famous beaches with crystal clear waters, incredible cuisine, rugged natural beauty and a rich history that goes back 500 years. With its ancient fortresses and colorful colonial-era buildings, San Juan makes it easy to feel as though you’ve slipped into the past. Life moves at a slower pace along the sunny cobblestone streets of Old San Juan, and salsa beats seem to waft perpetually from open windows. If you’re craving a hike, head to El Yunque National Forest. And if you’re more in the mood to unwind, set your sights on the beautiful shores of Isla Verde or El Condado. Mealtime is also an adventure, with so many delicious options to try — from mofongo and pastelon to chillo frito and alcapurrias. Pair every bite with a piña colada — Puerto Rico’s national drink.

Charlotte Amalie, St. Thomas, U.S.V.I. - Named after a Danish Queen, Charlotte Amalie has one of the most breathtaking deepwater harbors in the world. The key sights of Charlotte Amalie are located within the town centre, making it easy to combine sightseeing with St. Thomas’ fantastic shopping opportunities. Eighteenth century architecture provides the perfect backdrop for walking tours and shopping here in the "Duty Free Capital of the World." For a dose of history, visit Emancipation Park, the American-Caribbean History Museum, or Bluebeard the pirate's castle at Magen’s Bay. If tropical bliss is what you're after, head to any of Charlotte Amalie’s pristine beaches, where the warm water, white sands and palm trees will lull you into deep relaxation!

Our staff can assist you with all your travel arrangements.

Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
SHORE EXCURSIONS
Please note that our shore excursions are operated separately and
independently of those offered by the cruise line.
©2019 - University at Sea®