COURSE CREDITS & HOURS
21.0 Contact Hours
COURSE FEES
10% Early Course Registration Discount!
TARGET AUDIENCE
PROGRAM TOPICS
- Identify and prevent the common causes of prescribing-related patient injury.
- Integrate satisfaction of patients and families with medication treatment.
- Recognize and protect patients' legal rights such as informed consent relating to medications.
- Recognize and comply with clinicians' legal responsibilities relating to medications.
- Integrate supervision by physicians of mid-level practitioners who prescribe or monitor medication therapy.
- Illustrate cooperation among members of the health care team relating to medications.
Prescribing Practices and Management of Chronic Pain and Substance Use Disorder
Course Overview: This course on prescribing practices and management of chronic pain and substance use disorder is an intensive 2½ day course designed for physicians, dentists, nurse practitioners, physician assistants, and other clinicians in all specialties, who need or wish to increase their knowledge and ability to effectively prescribe and control medications while reducing the risk for abuse. This course is approved by the California Medical Board as meeting the coursework requirements of physician probation. Research indicates that up to one third of the disciplinary actions taken by Medical Boards are related to physician misprescribing practices. Learn proper prescribing practices and how best to document prescriptions for controlled substances. Learn to avoid common pitfalls including: inappropriate dispensing of medications from physicianapos;s offices, prescribing large amounts of narcotics at frequent intervals, or prescribing to family members, friends, or a person with a known history of substance abuse. This course has been developed to enhance the physician's ability to effectively prescribe controlled medications, while minimizing their misuse whenever possible. Program Content:- Proper indications for prescribing.
- Choosing the medication.
- Requirement of adequate prior examination.
- Identifying contra-indications before prescribing.
- Identifying potential medication interactions before prescribing.
- Non-prescription (over-the-counter) drugs and nutritional supplements.
- Herbal remedy interactions.
- Food interactions.
- Alcohol interactions.
- Pharmacokinetics.
- Pharmacodynamics.
- Dosing errors.
- Informed consent for medications.
- Instructions to patients on medications.
- Medication warnings for patients.
- Safe patient monitoring, and recognizing adverse reactions and therapeutic failure.
- Preventing, identifying and managing medication non-compliance.
- Collaborative (split) treatment.
- Terminating care of a patient on medication.
- Controlled substances prescribing requirements.
- Treating addicted patients.
- Drug-seeking patients.
- Substance-abusing patients.
- Fraudulent prescriptions.
- Prescribing excessive quantities of medications.
- Clinician storage and dispensing of controlled substances.
- Chronic pain diagnosis.
- Chronic pain medication treatment.
- Classes of medications associated with increased risk.
- Medications prescribed for psychoactive effects.
- Prescribing function-enhancing medications.
- Internet medication prescribing.
- Internet medication purchases by patients.
- Aiding and abetting of unlicensed practice.
- Prescribing by supervised nurse practitioners, naturopaths and physician assistants.
- Formulary conflicts.
- Acceptable off-label medication prescribing.
- Deviations from pharmaceutical manufacturers' recommendations.
- Sources of information for prescribing medications.
- Illegible, ambiguous and contradictory medication orders.
- Verbal orders, standing orders, PRN orders.
- Self-prescribing by clinicians.
- Prescribing for family members or friends.
- Common bases for actions by regulatory agencies relating to medications.
IMPORTANT INFORMATION
Faculty
Marvin Firestone, MD, JD, FCLM
He was the Editor-in-Chief of Medical Legal Lessons, is Editor-in-Chief Emeritus of Legal Medicine Questions and Answers, and is on the Editorial Board of the Journal of Legal Medicine and Textbook of Legal Medicine, publications of the American College of Legal Medicine. He formerly held the Hirsh Chair at the George Washington University in Washington, D.C. where he was professor at its Medical and Law Schools and School of Health Services Administration, teaching Legal Medicine, Psychiatry and the Law, and Legal Aspects of Hospital Administration.
Dr. Firestone provides medical-legal consultation and practices medical law. His legal practice primarily involves representation of physicians in cases involving hospital staff privileges, licensure, medical practice disputes and other complex medicolegal issues.
S. Sandy Sanbar, MD, PhD, JD
Since 1970's, he has practiced in Oklahoma City both as an Attorney at Law and Internal Medicine and Cardiology. Dr. Sanbar is a Past President of the American College of Legal Medicine and he has received numerous awards from the American College of Legal Medicine. He was the Chairman of the American Board of Legal Medicine (ABLM); and is Adjunct Professor of Medical Education, University of Oklahoma Medical Center, Oklahoma City, OK.
Sanbar authored over 200 articles, and serves as editor of several books in his specialties. He publishes a monthly article for the LAW AND MEDICINE section of the Oklahoma County Medical Society. He is a member of the Oklahoma Bar, the Oklahoma County Bar, the Oklahoma State Medical Association and the Oklahoma County Medical Society. He is a State, National and International Lecturer on Legal Medicine and Medical Malpractice.
Accreditation
The American College of Legal Medicine designates this live and enduring materials activity for a maximum of 21.00 AMA PRA Category 1 Credit(s)™ . Physicians should claim only credit commensurate with the extent of their participation in the activity.
This course is approved by the California Medical Board as meeting the coursework requirements of physician probation.
Cruise Itinerary
| DATE | PORT OF CALL | ARRIVE | DEPART |
|---|---|---|---|
| Sunday, March 24 | San Diego, California |
- | 5:00 pm |
| Monday, March 25 | *At Sea - Cruising |
- | - |
| Tuesday, March 26 | Cabo San Lucas, Mexico |
10:00 am | 6:00 pm |
| Wednesday, March 27 | Mazatlan, Mexico |
8:00 am | 6:00 pm |
| Thursday, March 28 | Puerto Vallarta, Mexico |
8:00 am | 11:00 pm |
| Friday, March 29 | *At Sea - Cruising |
- | - |
| Saturday, March 30 | *At Sea - Cruising |
- | - |
| Sunday, March 31 | San Diego, California |
7:00 am | - |
Ports of Call
San Diego, California


For a dose of cultural immersion, Balboa Park is an essential visit. This sprawling urban oasis, the nation's largest, is home to stunning Spanish Colonial Revival architecture, tranquil gardens, and a collection of world-class museums. Spend a few hours exploring the San Diego Museum of Art or wandering through the serene Japanese Friendship Garden—a perfect mental reset after days of clinical focus. A short ferry ride across the bay leads to the elegant island of Coronado, where the legendary Hotel del Coronado presides over one of America's best beaches. Alternatively, venture north to the chic enclave of La Jolla to witness the dramatic coastline, observe the resident sea lions, and browse sophisticated art galleries. For a more active escape, the cliffside trails of Torrey Pines State Natural Reserve offer breathtaking Pacific vistas. Whether you seek artistic inspiration, a culinary adventure, or simply the restorative power of a sunny seaside stroll, San Diego provides a well-deserved and enriching day ashore.
At Sea - Cruising
Cabo San Lucas, Mexico

Back ashore, the town itself is a high-energy hub of activity. As a tender port, you'll arrive near a bustling marina lined with lively restaurants and bars, creating a festive, and at times boisterous, atmosphere. This is the heart of Cabo's famous party scene, fueled by tequila and fresh seafood. Medano Beach, the main swimming beach, continues this energetic vibe.

Beyond the social scene, the region offers genuine natural wonders. The Sea of Cortez, famously dubbed the 'Aquarium of the World,' provides excellent opportunities for snorkeling and diving. From December to April, the waters become a major migration route for humpback whales, and viewing tours are a popular and rewarding excursion. Sportfishing is also a cornerstone of the local identity, with many charters available.
For those seeking a quieter, more artistic experience, a taxi ride to the neighboring town of San José del Cabo offers a different pace. Its historic downtown features charming colonial architecture, sophisticated art galleries, and a more relaxed ambiance, providing a welcome contrast to the energy of Cabo San Lucas.
Mazatlan, Mexico

Connecting the historic district to the tourist zone is the Malecón, one of the longest boardwalks in the world. It is perfect for a breezy stroll, offering views of the local cliff divers—a tradition that, while touristy, remains impressive to witness. For the active traveler, hiking up to El Faro (the lighthouse) provides panoramic views, though it requires a moderate level of fitness and is best tackled early to avoid the midday heat.
If a beach day is the goal, we advise skipping the crowded city strips in favor of Stone Island (Isla de la Piedra). Accessible via a quick, inexpensive water taxi near the port, it offers calmer waters and relaxed palapa-style dining. Regarding dining, Mazatlan is the shrimp capital of Mexico. Do not leave without trying fresh aguachile or camarones at a local mariscos spot; the quality here is superior to almost anywhere else on the coast. While the "Golden Zone" offers ample shopping and resort amenities, it lacks the character of the Old Town. Prioritize the historic center for a more sophisticated and memorable experience.
Puerto Vallarta, Mexico


For the most authentic experience, we recommend bypassing the immediate marina area where ships dock, which can feel somewhat generic. Instead, take a short taxi ride south to the Zona Romántica (Old Town). Here, cobblestone streets are lined with bougainvillea, high-quality art galleries, and some of the country's best culinary offerings. A walk along the Malecón is essential; this seaside promenade features whimsical bronze sculptures and offers a front-row seat to local life, far superior to the sanitized environments of enclosed resorts.

Travelers should manage their expectations regarding the beaches. While the town beaches like Los Muertos are lively and convenient, they do not offer the crystal-clear turquoise waters found in the Caribbean; the Pacific here is darker, deeper, and more dynamic. For superior swimming or snorkeling, we advise booking a boat excursion to the southern coves like Yelapa or Las Caletas, which are accessible only by water and offer a more secluded tropical experience.
Alternatively, nature enthusiasts should prioritize the Vallarta Botanical Gardens, located in the mountains south of town. It is widely considered one of the finest in North America and offers a tranquil, lush escape from the port crowds. Whether you explore the jungle canopy on a zip line, sample raicilla (a local agave spirit) in a historic courtyard, or simply wander the gallery district, Puerto Vallarta rewards those who look beyond the standard beach day.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels, or tours before and/or after your cruise conference.
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through University at Sea®. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates.
Request a Quote online or by voice at 800-525-9696 (US/Can) or direct/int'l tel +1-727-526-1571.
Prices below are for the full cruise including meals and evening entertainment
Suites
Neptune Suite (SA)2 lower beds convertible to 1 king-size bed, bathroom with dual sink vanity, full-size whirlpool bath, shower and additional shower stall, large sitting area, dressing room, private verandah, 1 sofa bed for 2 persons, floor-to-ceiling windows.
- NEW: In-suite coffee and espresso machine
- NEW: Bose® SoundDock®
- NEW: Expanded line of Elemis bath amenities
- NEW: Complimentary mimosas with in-suite breakfast
- NEW: Premium duvet, and soft, cotton bathrobes and slippers
Approximately 506â€590 Sq. Ft. including verandah
800-525-9696
for Pricing
Signature Suite (SS)2 lower beds convertible to 1 queen-size bed, bathroom with dual sink vanity, full-size whirlpool bath, shower and additional shower stall, large sitting area, private verandah, 1 sofa bed for 1 person, floor-to-ceiling windows.
Include all the stateroom amenities, plus:
- NEW: Premium duvet, and soft, cotton bathrobes and slippers
- NEW: Binoculars for use during voyage
- A variety of firm, medium and soft pillows
- No-host mini-bar for easy entertaining
- Personalized cruise stationery
- Oversized bath towels
- One-touch telephone concierge service
- Fresh flowers
- Complimentary DVD library
800-525-9696
for Pricing
Pinnacle Suites ((PS))Bedroom with 1 king-size bed, oversize whirlpool bath & shower & additional shower stall, living room, dining room, dressing room, private verandah with whirlpool, pantry, 1 sofa bed for 2 persons, microwave, refrigerator, guest toilet, private stereo system, floor-to-ceiling windows.
Include all the suite amenities, plus:
- NEW: In-suite coffee and espresso machine
- NEW: Bose® SoundDock®
- NEW: Expanded line of Elemis bath amenities
- NEW: Complimentary mimosas with in-suite breakfast
- NEW: Premium duvet, and soft, cotton bathrobes and slippers
- A very special amenity exclusively for guests cruising in a Neptune or Pinnacle Suite, the industry-leading Neptune Lounge features a private place to relax, socialize with other suite guests and enjoy the personalized service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and wi-fi for a small charge. One-Touch 24-hour Concierge Service is available when the Neptune Lounge is closed.
800-525-9696
for Pricing
Suite/Deluxe
Neptune Suite SC.
2 lower beds convertible to 1 king-size bed, bathroom with dual sink vanity, full-size whirlpool bath, shower and additional shower stall, large sitting area, dressing room, private verandah, 1 sofa bed for 2 persons, floor-to-ceiling windows.
- NEW: In-suite coffee and espresso machine
- NEW: Bose® SoundDock®
- NEW: Expanded line of Elemis bath amenities
- NEW: Complimentary mimosas with in-suite breakfast
- NEW: Premium duvet, and soft, cotton bathrobes and slippers
Approximately 506â€590 Sq. Ft. including verandah
800-525-9696
for Pricing
Balcony
Verandah (VA)Floor-to-ceiling window/sliding glass door leading to your personal veranda, 2 lower beds convertible to 1 queen-size bed, whirlpool bath and shower, sitting area, no-host mini-bar, floor-to-ceiling windows. Includes all the stateroom amenities, plus signature Mariner’s Dream™ bed featuring plush Sealy Posturepedic® Euro-Top mattress and finely woven cotton linens, luxurious bathrobes for use during your voyage, 100% Egyptian cotton towels, premium massage showerhead, 5x magnifying lighted make-up mirror and salon-quality hair dryer, fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure, complimentary fresh fruit on request, flat-panel TV and DVD player, ice service, shoeshine service and nightly turndown service.
Approximately 213â€379 Sq. Ft. including verandah.
800-525-9696
for Pricing
Verandah (VB)Floor-to-ceiling window/sliding glass door leading to your personal veranda, 2 lower beds convertible to 1 queen-size bed, whirlpool bath and shower, sitting area, no-host mini-bar, floor-to-ceiling windows. Includes all the stateroom amenities, plus signature Mariner’s Dream™ bed featuring plush Sealy Posturepedic® Euro-Top mattress and finely woven cotton linens, luxurious bathrobes for use during your voyage, 100% Egyptian cotton towels, premium massage showerhead, 5x magnifying lighted make-up mirror and salon-quality hair dryer, fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure, complimentary fresh fruit on request, flat-panel TV and DVD player, ice service, shoeshine service and nightly turndown service.
Approximately 213â€379 Sq. Ft. including verandah.
800-525-9696
for Pricing
Verandah (VC)Floor-to-ceiling window/sliding glass door leading to your personal veranda, 2 lower beds convertible to 1 queen-size bed, whirlpool bath and shower, sitting area, no-host mini-bar, floor-to-ceiling windows. Includes all the stateroom amenities, plus signature Mariner’s Dream™ bed featuring plush Sealy Posturepedic® Euro-Top mattress and finely woven cotton linens, luxurious bathrobes for use during your voyage, 100% Egyptian cotton towels, premium massage showerhead, 5x magnifying lighted make-up mirror and salon-quality hair dryer, fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure, complimentary fresh fruit on request, flat-panel TV and DVD player, ice service, shoeshine service and nightly turndown service.
Approximately 213â€379 Sq. Ft. including verandah.
800-525-9696
for Pricing
Verandah (VD)Floor-to-ceiling window/sliding glass door leading to your personal veranda, 2 lower beds convertible to 1 queen-size bed, whirlpool bath and shower, sitting area, no-host mini-bar, floor-to-ceiling windows. Includes all the stateroom amenities, plus signature Mariner’s Dream™ bed featuring plush Sealy Posturepedic® Euro-Top mattress and finely woven cotton linens, luxurious bathrobes for use during your voyage, 100% Egyptian cotton towels, premium massage showerhead, 5x magnifying lighted make-up mirror and salon-quality hair dryer, fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure, complimentary fresh fruit on request, flat-panel TV and DVD player, ice service, shoeshine service and nightly turndown service.
Approximately 213â€379 Sq. Ft. including verandah.
800-525-9696
for Pricing
Balcony
OceanView Stateroom with Veranda V.
Filled with light from floor-to-ceiling windows overlooking a private verandah, these staterooms include a sitting area, two lower beds convertible to one queen-size bed-our signature Mariner's Dream™ bed with plush Euro-Top mattresses, and shower with premium massage showerheads. Approximately 213 sq. ft. including verandah
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
Outside
OceanView Stateroom (C)Picture window, 2 lower beds convertible to 1 queen-size bed, bathtub and shower, luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens, deluxe waffle weave and terry cloth bathrobes for use during your voyage, 100% Egyptian cotton towels, premium massage showerheads, 5X magnifying make-up mirrors and salon-quality hair dryers, fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure, complimentary fresh fruit on request, flat-panel TV and DVD player, ice service, shoeshine service and nightly turndown service.
Approximately 169â€267 Sq. Ft.
800-525-9696
for Pricing
OceanView Stateroom (D)Picture window, 2 lower beds convertible to 1 queen-size bed, bathtub and shower, luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens, deluxe waffle weave and terry cloth bathrobes for use during your voyage, 100% Egyptian cotton towels, premium massage showerheads, 5X magnifying make-up mirrors and salon-quality hair dryers, fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure, complimentary fresh fruit on request, flat-panel TV and DVD player, ice service, shoeshine service and nightly turndown service.
Approximately 169â€267 Sq. Ft.
800-525-9696
for Pricing
Outside
OceanView Stateroom E.
These expansive staterooms include include two lower beds convertible to one queen-size bed-our Signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads, a host of amenities and an ocean view. The configuration of staterooms may vary from the images shown. Approximately 169 sq. ft
800-525-9696
for Pricing
Inside
Inside Stateroom (J)2 lower beds convertible to 1 queen-size bed, bathtub and shower, luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens, deluxe waffle weave and terry cloth bathrobes for use during your voyage, 100% Egyptian cotton towels, premium massage showerheads, 5X magnifying make-up mirrors and salon-quality hair dryers, fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure, complimentary fresh fruit on request, flat-panel TV and DVD player, ice service, shoeshine service and nightly turndown service.
141â€284 Sq. Ft.
800-525-9696
for Pricing
Inside Stateroom (K)2 lower beds convertible to 1 queen-size bed, bathtub and shower, luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens, deluxe waffle weave and terry cloth bathrobes for use during your voyage, 100% Egyptian cotton towels, premium massage showerheads, 5X magnifying make-up mirrors and salon-quality hair dryers, fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure, complimentary fresh fruit on request, flat-panel TV and DVD player, ice service, shoeshine service and nightly turndown service.
141â€284 Sq. Ft.
800-525-9696
for Pricing
Inside Stateroom (L)2 lower beds convertible to 1 queen-size bed, bathtub and shower, luxurious beds featuring Sealy® Premium Euro-Top mattresses and finely woven cotton linens, deluxe waffle weave and terry cloth bathrobes for use during your voyage, 100% Egyptian cotton towels, premium massage showerheads, 5X magnifying make-up mirrors and salon-quality hair dryers, fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure, complimentary fresh fruit on request, flat-panel TV and DVD player, ice service, shoeshine service and nightly turndown service.
141â€284 Sq. Ft.
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
Before & After Your Cruise
Pre and post-cruise hotel arrangements can be made through our office. Call 800-525-9696 or e-mail us for personalized recommendations.
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
- Simply provide a few short details about your trip
- Review the available protection plans
- Enjoy the peace of mind you deserve
Why Protect your Trip?
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
- Cancelling your trip after unexpectedly becoming too sick to travel
- Taking care of a sick or injured traveling companion
- Having to end your trip early due to a family emergency
- Dealing with a flight delay or cancellation
- Needing to buy personal items if your luggage is lost or stolen
- Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
- A doctor says you or a traveling companion is too sick to fly
- Your parent or child requires hospitalization
- You need to attend the birth of a family member’s child
- You have a traffic accident (not breakdown) on the way to the airport
- A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
- You have a covered illness or injury and a doctor says you must return home
- A family member has a qualifying injury and needs your care
- A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
- You slip and break your ankle while sightseeing
- You get food poisoning while sampling the local cuisine
- You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
- Medical triage with referrals to local prescreened medical providers
- Ongoing medical monitoring
- Payment guarantee
- Emergency medical transportation
Additional services for travel-related emergencies can help with:
- Missed connecting flights
- Lost/stolen travel documents
- Pre-trip information
- Prescription replacements
Our Promise to You
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
File a ClaimIf you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.
Update Your Plan
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Manage My PlanAbout Allianz Global Assistance
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.

