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Cruise Conference Planning For Your Association

Quality Improvement: Tools and Workshops

7-Night San Juan, Tortola & St. Kitts
Round-trip Ft. Lauderdale, Florida
December 03 - 10, 2022
<em>Celebrity Apex</em>
Celebrity Apex
16.0 AMA PRA Category 1 Credits™
16 ACPE Credits
16 (part II) MOC points in medical knowledge in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program
16.0 MOC (Part II) points in the American Board of Pediatrics' (ABP) Maintenance of Certification (MOC) program
16.0 Contact Hours
Course Fees
$1095 for Physicians, Attorneys, Psychologists, Doctors of Pharmacy, & Dentists
$850 for Physician Assistants
$695 for Nurses, Residents, Students & Others

Target Audience
Physicians, Physician Assistants, Nurses, Nurse Practitioners, PharmacistsPediatricians
Program Purpose / Objectives
  1. Icebreaker and introductions
  2. Quality Improvement overview and why we do what we do
    • Brief history of quality overall and in healthcare (didactic section)
    • Project selection – considerations, resources to consider, alignment with hospital priorities, etc. (didactic followed by roundtable discussion)
  3. What is the problem and how to state it!
    • Problem and aim statement – ensuring SMART problem and aim statements – key performance indicator considerations (working session)
  4. Developing a Key driver diagram (definition, examples, how to use to organize project and determine scope)
    • Project scope (scope considerations, examples of good and bad scope statements)
  5. How I make QI work successful:
    • Issues and risks (examples of issues and risks that might be encountered, approach to evaluating severity of risk, how to mitigate risk)
    • Stakeholder analysis (determining who is on the project team, ensuring sponsorship, identifying threats/resistance)
  6. How to make it work
    • Project execution overview – project management basics, PDSA cycles, tests of change, possible overview of MOC requirements (didactic section)
    • Communication plan – frequency, methods of communication, communication objectives, how to develop a communication plan, elevator speech and generating enthusiasm and buy-in (didactic followed by roundtable discussion and working session)
  7. Identifying Current conditions
    • Process mapping
    • Identifying waste
  8. Day 1 key points, homework review, and icebreakers
  9. A3 Basics and Charter development
  10. If you don’t measure it, it can’t be fixed
    • Metrics – outcomes and process metrics, defining your metrics and tying them to your smart aim
  11. Data collection - collecting baseline data, using baseline data to review and refine project scope and smart aim, determining what data to collect during project execution, creation of data collection templates (didactic and working session – 60 minutes)
  12. Data presentation and analysis – what to do with your collected data – run charts, control charts, etc. – use to determine success of interventions, keys for communication/sharing – how to construct and label charts, including annotation, common cause versus special cause variation (examples of good and bad data presentation)
  13. Project reviews – interim and at end of project – determining health of project, potential go-no go decisions, designing subsequent tests of change (with examples and roundtable discussion)
  14. Sustainment plan – sustainment overview – why it’s important, examples, roundtable discussion
  15. Project closure –
    • celebrating success, publication, possible report out venues
    • Summary, instructor feedback, possible next steps
Conference Sessions generally take place on days at sea (as itinerary allows), giving you plenty of time to enjoy your meals, evenings and ports of call with your companion, family and friends.
IMPORTANT NOTE: All conferees, their families, and guests must book their cruise within the University at Sea® meeting group through University at Sea® at 800-926-3775 or by registering online. This ensures our company can provide conference services and complimentary social amenities to all meeting participants and their guests. Thank you for your cooperation.

Vera Hupertz, MD

Vera Hupertz, MD
Executive Vice Chair Pediatrics
Vice Chair of Pediatrics, Quality and Patient Safety
Medical Director Transplant Hepatology
Cleveland Clinic Pediatric Institute Dr. Hupertz was a graduate of Rensselaer Polytechnic Institute in Troy, NY (1974-1978) and received her BS in Biology. She attended the University of Rochester School of Medicine and Dentistry, Rochester, NY and graduated in 1982 with MD. Internship and residency was completed at Rainbow Babies & Children's (RB&C) Hospital, Cleveland, OH by 1985 and Pediatric Gi and Hepatology fellowship by 1988. She maintains 3 board certifications which include: Pediatrics, Pediatric Gastroenterology, and Pediatric Transplant Hepatology. 

Vera stayed on as Staff Physician at Rainbow Babies and Hospital and achieved the level of Associate Professor of Medicine at Case Western Reserve University. She was made Medical Director of the Pediatric Liver Transplant Team, and was co-director of the Residency Training Program at RB&C. In addition to the above, I developed a residency curriculum for Chronic Care to be used at Health Hill Hospital (now Cleveland Clinic Children's Hospital for Rehabilitation). 

She became a staff physician at the Cleveland Clinic Foundation in July of 2000 and currently has a joint appointment with the Department of Transplant Surgery. She is Medical Director of Pediatric Liver Transplantation. She is Vice Chair of Quality Improvement for the Children's Hospital and Pediatric Institute at Cleveland Clinic. Current interests are liver disease (especially neonatal disease) and liver transplantation, as well as inflammatory bowel diseases

Allan L. Cohn, CPHQ

Allan L. Cohn, CPHQ
Quality Director - Cleveland Clinic Children's (2010 to 2021)
Responsible for overall quality improvement plan for Cleveland Clinic Children's Allan has a proven track record of developing and implementing processes designed to improve performance, increase efficiency, ensure regulatory compliance, reduce cost, and increase customer satisfaction in a wide range of industries and functional areas including: Healthcare, Call Center Operations, Information Technology, Research & Development, Purchasing, Manufacturing and Government Affairs.
At Cleveland Clinic Children's, Allan worked closely with Dr. Hupertz to establish overall governance for quality, patient experience, and safety efforts for all Cleveland Clinic pediatric locations.
During his time at Cleveland Clinic Children’s, employee reporting of safety risks increased by 60% with a corresponding 90% decrease in serious safety events, including over ten years without a serious harm medication safety event. They achieved a 40% reduction in central line associated blood stream infections, a 20% reduction in all cause readmissions and a 10-percentage point improvement in physician communication top box performance.
Allan established a Family Engagement team that ensured the voice of the parent and patient was involved in all Cleveland Clinic Children’s strategic initiatives including new facility design, partnering families with newly diagnosed conditions with other families, and creation of Speak Up for Safety – empowering parents and caregivers to “stop the line” any time they have a concern.
Allan received his B.S. in Chemistry from the University of Illinois in 1979. He is a Certified Professional in Healthcare Quality (CPHQ) and a Certified Six Sigma Black Belt & Champion,

Our staff can assist you with all your travel arrangements.

Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Cruise Itinerary

Sat Dec 03 Ft. Lauderdale, Florida
- 3:30 pm
Sun Dec 04 *At Sea - Cruising
- -
Mon Dec 05 San Juan, Puerto Rico
3:30 pm 11:30 pm
Tue Dec 06 Tortola, British Virgin Islands
8:00 am 6:00 pm
Wed Dec 07 Basseterre, St. Kitts
7:00 am 6:00 pm
Thu Dec 08 *At Sea - Cruising
- -
Fri Dec 09 *At Sea - Cruising
- -
Sat Dec 10 Ft. Lauderdale, Florida
7:00 am -
*Tentative course schedule, actual class times may differ.

Ports of Call

Ft. Lauderdale, Florida - There is an abundance of things to see and do in the Ft. Lauderdale area: visit the newly redesigned Ft. Lauderdale Beach and cafes, stroll the historic Riverwalk, shop the luxurious stores on Las Olas Boulevard or adventure to the Everglades for an intriguing air boat excursion.

At Sea - Cruising - Cruising

San Juan, Puerto Rico - The vibrant capital of Puerto Rico, San Juan offers something for every traveler — world-famous beaches with crystal clear waters, incredible cuisine, rugged natural beauty and a rich history that goes back 500 years. With its ancient fortresses and colorful colonial-era buildings, San Juan makes it easy to feel as though you’ve slipped into the past. Life moves at a slower pace along the sunny cobblestone streets of Old San Juan, and salsa beats seem to waft perpetually from open windows. If you’re craving a hike, head to El Yunque National Forest. And if you’re more in the mood to unwind, set your sights on the beautiful shores of Isla Verde or El Condado. Mealtime is also an adventure, with so many delicious options to try — from mofongo and pastelon to chillo frito and alcapurrias. Pair every bite with a piña colada — Puerto Rico’s national drink.

Tortola, British Virgin Islands -  Besides being one of the most scenic islands in the Caribbean, Tortola also has a fascinating cultural and historical side. For a glimpse into the island’s colonial past, visit the Virgin Islands Folk Museum. The restored house was once the family home of shipwright, Joseph Wilfred Penn and features a deep collection of Arawak and Carib pottery and stone tools, as well as plantation artifacts. Hike along the seven available walking trails in Sage Mountain National Park for stunning panoramic views of the island and the surrounding natural habitat. Snorkeling in the crystal-clear Caribbean Sea and a rum tasting at Callwood Rum Distillery are essential on a cruise to Tortola. Sample the delicious curries, spicy soups, and sumptuous shellfish dishes available in abundance at local restaurants and many snack shacks around the island.

Basseterre, St. Kitts - The island England zealously defended from Brimstone Hill, the "Gibraltar of the West Indies." In Basseterre, a mini-London, there's Piccadilly Circus to shop and a gingerbread version of Big Ben by which to check the hour.

Our staff can assist you with all your travel arrangements.

Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
Please note that our shore excursions are operated separately and
independently of those offered by the cruise line.
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