COURSE CREDITS & HOURS
16 ANCC Contact Hours
COURSE FEES
TARGET AUDIENCE
PROGRAM TOPICS
- Litigation Stress
- Discuss the typical physical and emotional reactions
- Learn to develop support systems and utilize privileged communications.
- Discuss methods to cope with the pressure of a claim, develop a sense of perspective
- Medical Errors/Patient Safety in the Emergency Department
- Discuss patient safety and the impact on health care outcomes and finances
- Discuss practical patient safety initiatives for the ED
- Discuss crew resource behavior management, teamwork, role clarification, communication styles and tips.
- Violence in the Emergency Department
- Develop strategies to promote safety, security and dignity for all involved.
- Learn how we influence whether a crisis is prevented or escalates and how to respond properly and professionally during crisis moments
- ENT Tricks of the Trade
- Review common head and neck emergencies.
- Discuss treatment options for these emergencies.
- Describe procedures to treat head and neck complaints.
- Effective Communications and Conflict Management Skills in the Emergency Department
- Discuss the impact of an unhealthy workplace and contributors to incivility
- Discuss communication and personal development tips to improve your worksite
- Discuss how we respond and communicate under stress
- Discuss how our own behavior impacts that of our colleagues
- Generational Synergy in the ED
- Discuss the 5 generations encountered in the workplace and their characteristics.
- Describe the interactions between generations and its effect on the workplace environment.
- Bringing Your Soul to Work: Resilience in the ED
- Discuss current statistics on Discouraged Doctors, the individual and group dynamics causing workplace stress and strategies to find meaning in our work.
- Pediatric fever: management and update
- Recognize serious bacterial infections
- Describe suggested diagnostic work-up of the febrile infant based upon recognize guidelines and patient age
- Identify life-threatening causes of fever
- Syncope update: the evaluation of the patient with loss of consciousness
- List causes for syncope which may cause morbidity and mortality
- Discuss cost-effective work-up for the patient with history of loss of consciousness
- Interpret different reports and recommendations in recent literature
- Pain management options in the era of opioid anuse
- Appraise the extent of the opioid crisis
- Analyze options for treatment of pain without use of narcotics
- Examine new developments and pharmaceutical developments of analgesics
- Trauma in the pediatric patient
- Discuss the extent and nature of non-accidental trauma
- Report the extent and science of imaging in the injured child
- Critique recommendations for diagnosis and management of the concussed adolescent
- Analyze the role of anti-thrombolyics
- What is new in toxicology
- Cite substances of abuse which were not available even ten years earlier
- Describe toxidromes which may elucidate what may have caused symptoms in the poisoned patient
- Exemplify specific abused substances
- Cardiopulmonary/Resuscitation update
- Report changes in standard guidelines
- Formulate resuscitation guidelines past standard CPR and advanced cardiac life support
IMPORTANT INFORMATION
Faculty
Tracy G. Sanson MD, FACEP
Founder and CEO, TracySansonMD, LLC
Lutz, FL
Tracy G. Sanson, MD, FACEP, is an emergency physician with more than 20 years of experience in emergency medicine education, emergency department management, and leadership. She is the founder and CEO of TracySansonMD, LLC, where she serves as a consultant, coach, and educator specializing in leadership development and medical education.
Dr. Sanson completed her medical degree and residency training at the University of Illinois at Chicago. Over the past two decades, she has held director positions within the US Air Force, the University of South Florida, and TeamHealth.
A dedicated leader in her specialty, Dr. Sanson has served in varied leadership positions with the Society for Academic Emergency Medicine (SAEM), the Council of Residency Directors (CORD), and the American College of Emergency Physicians (ACEP). She is a member of the ACEP Speaker's Bureau and the 911 Network. She has also been a member of the ACEP faculty for many years, instructing for the ACEP Teaching Fellowship and the Emergency Department Directors Academy.
Accreditation
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In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. |
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Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 16 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. |
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Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA). US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.
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Credit Designation for Nurses:
Continuiung Education, Inc. designates this continuing nursing education activity for 16 contact hours.
Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 Credits TM as needed. Pharmacology credits are identified on individual activities. |
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Royal College of Physicians and Surgeons of Canada:
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College of Family Physicians of Canada (CFPC)
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Cruise Itinerary
| DATE | PORT OF CALL | ARRIVE | DEPART |
|---|---|---|---|
| Saturday, June 19 | Philipsburg, St. Maarten |
- | 10:00 pm |
| Sunday, June 20 | *At Sea - Cruising |
- | - |
| Monday, June 21 | Bridgetown, Barbados |
8:00 am | 6:00 pm |
| Tuesday, June 22 | *At Sea - Cruising |
- | - |
| Thursday, June 24 | Oranjestad, Aruba |
8:00 am | 6:00 pm |
| Friday, June 25 | *At Sea - Cruising |
- | - |
| Saturday, June 26 | Philipsburg, St. Maarten |
6:00 am | - |
Ports of Call
Philipsburg, St. Maarten

Philipsburg itself is the commercial engine. Front Street is lined with duty-free jewelry and electronics stores; while convenient for shoppers, it can feel somewhat manufactured. For a more relaxed immediate option, the boardwalk along Great Bay offers decent beach bars and a view of the ships, though the water clarity here lags behind the rest of the island.

To experience the island's true charm, cross the border to the French side (St. Martin). The atmosphere shifts perceptibly in the capital of Marigot, with its open-air markets and colonial architecture. For the sophisticated traveler, the village of Grand Case is the highlight. Known as the culinary capital of the Caribbean, it features exceptional French-Creole cuisine in open-air "lolos" (local barbecue stands) and high-end bistros alike.
Regarding beaches, you have distinct choices:
- Maho Beach offers the famous, adrenaline-fueled spectacle of jumbo jets landing just overhead at Princess Juliana International Airport—it is noisy, crowded, and absolutely unique.
- For a classic European beach day, head to Orient Bay on the French side for white sand and upscale beach clubs.
At Sea - Cruising
Bridgetown, Barbados


Beyond the city, the island's offerings are diverse. For a unique natural wonder, Harrison's Cave offers a stunning underground tram tour through crystallized limestone caverns. For a taste of the island's most famous export, a visit to the Mount Gay Rum Distillery provides both a history lesson and a tasting. Of course, the beaches are world-class. Just a short taxi ride from the port, Carlisle Bay is a magnificent crescent of white sand with calm, turquoise water, perfect for swimming and snorkeling over several shipwrecks teeming with marine life. For a more serene scene, the west coast, known as the "Platinum Coast," is lined with idyllic stretches like Paynes Bay and Mullins Beach.
Barbados is not a rugged, off-the-beaten-path destination; it is well-developed and organized. Taxis are plentiful and regulated (though it's always wise to confirm the fare beforehand). This makes it an excellent port for independent exploration, offering a rewarding balance of accessible history, natural beauty, and sophisticated relaxation.
Oranjestad, Aruba


While the city is charming, Aruba’s primary draw is its magnificent coastline. A short taxi or bus ride north of the port reveals two of the Caribbean’s most celebrated beaches. Eagle Beach is a vast expanse of pristine white sand, consistently ranked among the world's best, offering a more tranquil atmosphere. Adjacent Palm Beach is livelier, lined with resorts, beach bars, and a full spectrum of water sports.
For those seeking an alternative to the beach, the island’s interior offers a compelling look at its rugged terrain. A visit to Arikok National Park showcases a dramatic coastline and caves with ancient Arawak petroglyphs. Closer to the port, the Casibari Rock Formations provide an easily accessible opportunity to climb among massive tonalite boulders for panoramic island views. Aruba offers a polished and safe environment, balancing world-class beach relaxation with accessible and distinctive natural scenery.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels, or tours before and/or after your cruise conference.
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through University at Sea®. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates.
Request a Quote online or by voice at 800-525-9696 (US/Can) or direct/int'l tel +1-727-526-1571.
Prices below are for the full cruise including meals and evening entertainment
Suites
Sky Suite (S1)The perfectly designed Sky Suite offers a blend of expansive views and intimate luxury. These large suites feature a king-sized* bed from our signature Cashmere™ Mattress and a spacious, private veranda. Be welcomed with a bottle of sparkling wine and enjoy the luxury of your butler throughout your stay. Plus, enjoy exclusive access to Luminae, sundeck and lounge, reserved only for guests of The Retreat. So much more than a suite, The Retreat® isn’t a place. It isn’t an amenity. It isn’t a service. It’s all of this and more. The Retreat includes stunning accommodations, a private restaurant, and exclusive lounge and sundeck* that rival any high-end resort. Your dedicated team of attendants, concierges, and your Personal Retreat Host will do everything to ensure you never have to lift a finger on vacation. These suites feature a king-sized bed that faces the floor-to-ceiling window and sliding glass door that leads to a private veranda. (Decks Sky, Panorama & Penthouse)
800-525-9696
for Pricing
Suite/Deluxe
Penthouse Suite PS.
Unwind in modern spaces that will make you feel on top of the world. Relax in ultimate luxury on your private veranda. Lounge in the king-size Cashmere™ Mattress in your bedroom. Enjoy VIP treatment with your butler, expansive lounge areas and much more.
So much more than a suite, The Retreat® isn’t a place. It isn’t an amenity. It isn’t a service. It’s all of this and more. The Retreat includes stunning accommodations, a private restaurant, and exclusive lounge and sundeck* that rival any high-end resort. Your dedicated team of attendants, concierges, and your Personal Retreat Host will do everything to ensure you never have to lift a finger on vacation.
Escape to this spacious suite with living and dining areas and a private terrace with a hot tub. 800-525-9696
for Pricing
Suite/Deluxe
Royal Suite RS.
Unwind in a luxuriously large living and dining area featuring floor to ceiling panoramic windows, a Primary bedroom featuring a king-sized Cashmere™ Mattress with Celebrity’s eXhale® bedding , a Primary bathroom with a large soaking tub, a separate shower, and a double sink vanity, and a spacious private veranda. No matter where you are in this suite, you’ll enjoy stunning views of the sea.
So much more than a suite, The Retreat® isn’t a place. It isn’t an amenity. It isn’t a service. It’s all of this and more. The Retreat includes stunning accommodations, a private restaurant, and exclusive lounge and sundeck* that rival any high-end resort. Your dedicated team of attendants, concierges, and your Personal Retreat Host will do everything to ensure you never have to lift a finger on vacation.
Unwind in this two-room suite that features a large living and dining area with floor-to-ceiling panoramic windows for stunning views from every angle. 800-525-9696
for Pricing
Suite/Deluxe
Celebrity Suite CS.
These two-room suites feature a large living area with floor to ceiling panoramic windows, private veranda, and a primary bedroom with a king-sized bed from our signature CashmereTM Mattress. When you stay in a Celebrity Suite, you'll enjoy the luxury of a butler. This includes assistance with unpacking and packing. In-suite lunch and dinner service. Afternoon tea. Evening hors d'oeuvres and complimentary in-suite specialty coffees from Café al Bacio.
So much more than a suite, The Retreat® isn’t a place. It isn’t an amenity. It isn’t a service. It’s all of this and more. The Retreat includes stunning accommodations, a private restaurant, and exclusive lounge and sundeck* that rival any high-end resort. Your dedicated team of attendants, concierges, and your Personal Retreat Host will do everything to ensure you never have to lift a finger on vacation.
Spacious two-room suites that feature a large living and dining area with floor-to-ceiling panoramic windows for stunning views from every angle. 800-525-9696
for Pricing
Suite/Deluxe
Aqua Sky Suite AS.
Introducing our Aqua Sky Suites, which combine our well-being inspired AquaClass experience with exclusive spaces, services, and amenities of The Retreat® to leave you more renewed than ever.
So much more than a suite, The Retreat® isn’t a place. It isn’t an amenity. It isn’t a service. It’s all of this and more. The Retreat includes stunning accommodations, a private restaurant, and exclusive lounge and sundeck* that rival any high-end resort. Your dedicated team of attendants, concierges, and your Personal Retreat Host will do everything to ensure you never have to lift a finger on vacation. The perfectly designed Aqua Sky Suite offers a blend of wellness, expansive views and intimate luxury.
These large suites feature a king-size bed with our signature CashmereTM Mattress and a spacious, private veranda. The split bathroom features a large spa tub with shower. 800-525-9696
for Pricing
Balcony
AquaClass Stateroom (A2)All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, interactive TV, radio and phone. Specialty restaurant Blu, only for AquaClass guests. Unlimited access to Persian Garden spa lounge. Personal spa concierge. Hansgrohe shower panel. Wellness Channel - On Demand AquaClass Programming (only available on SL Class Ships). Daily delivery of flavored tea. Stateroom: 209 sq ft. veranda 42 sq ft. *Additional charges apply. (Deck Sky)
800-525-9696
for Pricing
Balcony
Prime AquaClass Stateroom A1.
Sleeps 2. Studio, 1 bath. Stateroom: 191 sqft. Veranda: 62 sqft. Highest decks: even more expansive views. Limited number face aft for mesmerizing views. Wellness is so fundamental to our philosophy, we offer AquaClass® staterooms for a fully immersive, next-level wellness experience. Prime AquaClass staterooms are well-appointed, personal retreats located in the most-desirable locations on the ship. Savor clean cuisine, including new healthy options, at your exclusive restaurant, Blu. Plus, you’ll enjoy access to the Persian Garden, a spa concierge, a complimentary fitness pass, preferential rates on AquaClass spa packages, daily in-room bottled water service, healthy room-service menu options, and a yoga mat for use on board. We’ve thought of everything so that you can focus on nourishing your mind, body, and spirit. 800-525-9696
for Pricing
Balcony
Ultra Deluxe Concierge Class Stateroom UC.
Sleeps 2. Studio, 1 bath. Stateroom: 209 sqft. Veranda: 42 sqft. Expanded veranda: even more space to stretch out. Limited number. Priority Debarkation. Our meticulously thought out Concierge Class staterooms, where the little details make a world of difference, are now even better. Ultra Deluxe Concierge Class staterooms are well-appointed, personal retreats with an expanded veranda. Featuring services, amenities, and exclusive events, step inside and discover a room that’s so much more than a room—it’s an experience. As a Concierge Class guest, your team of dedicated professionals will take care of all your vacation needs. 800-525-9696
for Pricing
Balcony
Prime Concierge Class Stateroom C1.
Sleeps 2-3. Studio, 1 bath. Stateroom: 209 sqft. Veranda: 42 sqft. Majority are midship. Limited number face aft. Central location. Priority Debarkation. Our meticulously thought out Prime Concierge Class staterooms with infinite veranda, where the little details make a world of difference, are now even better. Featuring services, amenities, and exclusive events, step inside and discover a room that’s so much more than a room—it’s an experience. Prime Concierge Class staterooms are well-appointed, personal retreats located in the most-desirable locations on the ship.
As a Concierge Class guest, your team of dedicated professionals will take care of all your vacation needs. The in-room automation allows you to control everything from lighting, to shades, to temperature, and service with a simple touch screen. You can even choose a setting that will tuck you in and gently wake you in the morning. It’s world-class service at the touch of a button.
Service:
Enhanced room service breakfast menu
Personalized Concierge service
Exclusive Destination Seminar
Complimentary shoeshine service
Dining:
Main seating time preferences
Exclusive Concierge Class lunch
Amenities:
Welcome sparkling wine*
Daily delectable delights
Pillow selection upon request
Use of golf umbrella and binoculars
Celebrity embossed key holder
Plush 100% cotton towels and bathrobes
Laundry service (with a charge) and complimentary beach towel service
Hairdryer
Custom blended bath products* (shampoo, conditioner, body lotion, soap, shower cap)
Stateroom Features:
Floor-to-ceiling sliding glass door
Sitting area with sofa
Veranda with lounge seating 800-525-9696
for Pricing
Balcony
Concierge Class Stateroom C2.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, interactive TV, radio and phone. Personalized Concierge service. Priority check-in Exclusive embarkation day lunch. Destination Seminar. Exclusive pre-departure lounge. Priority debarkation. Main & specialty restaurant seating time preferences. Welcome sparkling wine and fresh fruit. Daily delivery of afternoon savories. Stateroom: 204 sq ft. veranda 42 sq ft.
*Additional charges apply. 800-525-9696
for Pricing
Balcony
Ultra Deluxe Veranda Stateroom UV.
Sleeps 5. 2 room (partition), 1 bath. Stateroom: 296 sqft. Veranda: 210 sqft. Massive veranda fits whole family or friend group. Faces aft. Mid to high decks. Just you and sunsets. Spacious staterooms located in the aft of the ship, each with its own extra-large private veranda to enjoy the beautiful sunsets. Ultra Deluxe Veranda Staterooms have the largest veranda of any Millennium Series stateroom offering superb ocean views at the stern of the ship. 800-525-9696
for Pricing
Balcony
Sunset Veranda Stateroom SV.
All staterooms and suites come complete with private bathroom, vanity area, interactive TV, safe, phone, and hairdryer. Enjoy fresh sea breezes and soak in superb ocean views at the stern of the ship. Premium bath products, Interactive TV, Twice daily service (makeup and turndown). Celebrity eXhaleTM Bedding. 24-hour room service. Complimentary shopping bag. Mini-bar*. Stateroom: 209 sq ft. / Veranda: 42 sq ft.
*Additional charges apply. 800-525-9696
for Pricing
Balcony
Deluxe Veranda Stateroom DV.
Sleeps 2-3. Studio, 1 bath. Stateroom: 175 sqft. Veranda: 38 sqft. Larger veranda to stretch out even further. Forward and aft options. Ample indoor and outdoor space come together to create your private sanctuary at sea. Relax on your spacious veranda and enjoy amenities that all contribute to your luxury experience. Your personal veranda lets you greet the day and enjoy fresh sea breezes. 800-525-9696
for Pricing
Balcony
Prime Veranda Stateroom V1.
Sleeps 2-3. Studio, 1 bath. Stateroom: 175 sqft. Veranda: 38 sqft. Higher decks for even more expansive views. Or midship on central deck for easy access to all decks. Indoor and outdoor space come together to create your private sanctuary at sea. Relax in a spacious stateroom and enjoy amenities that all contribute to your luxury experience. Prime Veranda staterooms are well-appointed, personal retreats located in the most-desirable locations on the ship. 800-525-9696
for Pricing
Balcony
Veranda Stateroom V2.
Sleeps 2-4. Studio, 1 bath. Stateroom: 175 sqft. Veranda: 38 sqft. Match your preference w/several location options. Add convenience, space: some have option to connect. Indoor and outdoor space come together to create your private sanctuary at sea. Relax in a spacious stateroom and enjoy amenities that all contribute to your luxury experience. Your personal veranda lets you greet the day and enjoy fresh sea breezes. 800-525-9696
for Pricing
Outside
Outside
Deluxe Oceanview Stateroom DO.
Sleeps 2. Studio, 1 bath. 171 sqft. Even more space for everyone to stretch out Central location: easy access to all decks. Expansive views make Ocean View Staterooms the ideal place to unwind at sea. These perfectly indulgent spaces come furnished with Celebrity’s eXhale(R) bedding featuring the luxury king sized* CashmereTM Mattress and everything else a modern traveler needs. 800-525-9696
for Pricing
Outside
Prime Oceanview Stateroom O1.
Sleeps 2-4. Studio, 1 bath. 170 sqft. Large porthole window. Forward on higher decks. Or midship on lower decks. Expansive views make Ocean View Staterooms the ideal place to unwind at sea. These perfectly indulgent spaces come furnished with Celebrity’s eXhale(R) bedding featuring the luxury king sized* CashmereTM Mattress and everything else a modern traveler needs. Prime Ocean View staterooms are well-appointed, personal retreats located in the most-desirable locations on the ship. 800-525-9696
for Pricing
Outside
Oceanview Stateroom O2.
Sleeps 2-4. Studio, 1 bath. 171 sqft. Large porthole window. Forward and aft on lower decks. Ocean View Staterooms, the ideal place to unwind at sea. These perfectly indulgent spaces come furnished with Celebrity’s eXhale(R) bedding featuring the luxury king sized* CashmereTM Mattress and everything else a modern traveler needs. 800-525-9696
for Pricing
Inside
Inside
Prime Inside Stateroom I1.
Sleeps 2-4. Studio, 1 bath. 170 sqft. Higher decks: closer to pool, other outdoor venues. Add convenience, space: some have option to connect. Your escape at sea, Inside Staterooms offer ample living space, including a sitting area and a flat screen TV. Each inside stateroom on board Celebrity includes world-class amenities. Prime Inside staterooms are well-appointed, personal retreats located in the most-desirable locations on the ship. 800-525-9696
for Pricing
Inside
Inside Stateroom I2.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, interactive TV, radio and phone. Our signature friendly, personalized service. Custom blended bath products. Interactive Samsung flat-screen television. Twice daily service (makeup and turndown). Celebrity eXhale™ bedding. Private safe. 24-hour room service. Private mini-bar. Complimentary tote bag.
*Additional charges apply. 800-525-9696
for Pricing
Before & After Your Cruise
Pre and post-cruise hotel arrangements can be made through our office. Call 800-525-9696 or e-mail us for personalized recommendations.
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
- Simply provide a few short details about your trip
- Review the available protection plans
- Enjoy the peace of mind you deserve
Why Protect your Trip?
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
- Cancelling your trip after unexpectedly becoming too sick to travel
- Taking care of a sick or injured traveling companion
- Having to end your trip early due to a family emergency
- Dealing with a flight delay or cancellation
- Needing to buy personal items if your luggage is lost or stolen
- Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
- A doctor says you or a traveling companion is too sick to fly
- Your parent or child requires hospitalization
- You need to attend the birth of a family member’s child
- You have a traffic accident (not breakdown) on the way to the airport
- A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
- You have a covered illness or injury and a doctor says you must return home
- A family member has a qualifying injury and needs your care
- A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
- You slip and break your ankle while sightseeing
- You get food poisoning while sampling the local cuisine
- You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
- Medical triage with referrals to local prescreened medical providers
- Ongoing medical monitoring
- Payment guarantee
- Emergency medical transportation
Additional services for travel-related emergencies can help with:
- Missed connecting flights
- Lost/stolen travel documents
- Pre-trip information
- Prescription replacements
Our Promise to You
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
File a ClaimIf you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.
Update Your Plan
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Manage My PlanAbout Allianz Global Assistance
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.
