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Cruise Conference Planning For Your Association

11th MEHS: Medical Ethics in the COVID-19 Era ~AND~ Business Aspects of Medicine to Improve Workplace Environment and Enhance Patient Care

7-Night Northbound Alaska & Hubbard Glacier Cruise
from Vancouver, British Columbia to Seward (Anchorage), Alaska July 28 - August 04, 2023
Royal Caribbean's <em>Radiance of the Seas</em>
Royal Caribbean's Radiance of the Seas
14.0 AMA PRA Category 1 Credits™
14 ACPE Credits
14.0 Contact Hours

Target Audience
Physicians, Physician Assistants, Nurses, Nurse Practitioners, Pharmacists
Program Purpose / Objectives
Continuing Education Program:
Medical Ethics in the COVID-19 era, AND, the Business Aspects of Medicine to Improve Workplace Environment and Enhance Patient Care AND, 11th International Conference on Medical Ethics, Healthcare Systems, & Global Business Issues at Sea

Program Itinerary
Assignments will be sent around June 15, 2022
Date Port Arrive Depart
July 28 Vancouver, British Columbia, Canada-   4:00 PM
July 29 Cruising - CE Session 8:00 AM - 11:00 AM (3 hours in person), Take Home Assignment Completion Time (3 hours allocated for self-paced exercise
2:00 PM = 4:00 PM CE Session in person
4 Hours take home assignment due August 2
   
July 30 Ketchikan, Alaska 7:00am 4:00pm
July 31 Icy Strait Point, Alaska 10:00 AM 8:00pm
August 1 Sitka, Alaska
3:00pm - 5:00pm - Academic Session in person
7:00am 3:00pm
August 2 Skagway, Alaska
CE Session 3:00pm - 5:00pm (3 hours in person)
7:00 AM 2:00pm
August 3 Scenic Cruising 8:00am 11:00am
August 4 Seward (Anchorage), Alaska 7:00am  
Course Outline:

Pre-Conference study materials, including, cases and assignments, will be sent to all pre-registered CE attendees prior to the start of the event and at least by May 15, 2022. Cases/Assignments (Assignment 1) provided prior to face-to-face lectures will be discussed in class on June 8, 2022 (Day 1 of CE session)

Day 1
  1. Introductions and course expectations
    • Discussions about Pre-conference cases and assignments (Assignment 1) sent to Pre-registered attendees
  2. Ethical Principals and Moral Philosophies
  3. COVID-19 and Medical Ethics
    • A critical look from an ethics perspective of how different stakeholders addressed issues pertaining to COVID-19, such as:
      • Patient care;
      • Testing;
      • Vaccine distribution; etc.
    • Roles and responsibilities of different stakeholders
    • Lessons learned from different countries
    • Information, misinformation, and disinformation
    • Case studies, analysis, and discussion
    • ASSIGNMENT 2 – given at the end of lectures to be completed by participants and be ready to present on June 9. If needed, the key presenter of the course will be available to assist and provide guidance to the participants regarding the assignments.
  4. Day 2
  5. Presentation of Assignment 2 by participants with open discussions
  6. Workplace Environment and its Impact on Patient Care
    • EMPLOYEE CONFLICT MANAGEMENT & ITS RELATIONSHIP WITH PATIENT CARE
    • Impact of inter-personnel conflict on patient care
    • Correlation between conflict situations and organizational complexity
    • Factors that trigger conflict
    • Conflict between different types of personnel:
      • Physician-physician
      • Physician-nurse
      • Nurse-nurse
      • Department-department
    • Professional disparagement and its impact on patients and care delivery
    • CASE STUDY, ROLE PLAYING exercise, and DISCUSSION
    • PROFESSIONAL/UNPROFESSIONAL BEHAVIOR - Expectation of Professionalism from:
      • Healthcare personnel perspective
      • Patient Perspective
      • Family/Guardian/Caregiver Perspective
      • CASE STUDY and DISCUSSION
    • MANAGING COMMUNICATION
      • Ethical dimensions of appropriate communication by medical office staff
      • Value, Issues, and Challenges
      • Types of communication
      • Non-verbal communication
      • Impact on patient/caregiver and their subsequent relationships with health professions
      • Cautions & Precautions
      • CASE STUDY, Role playing excursion, and DISCUSSION
    • MANAGING TECHNOLOGICAL IMPACT ON PATIENT CARE
      • Ethical Challenges due to Increasing interference of technology in patient care and patient data maintenance
      • Cell phones – unauthorized photography and texting
      • Personal computers/tablet PCs – researching and postings
      • CASE STUDY and DISCUSSION related to unethical behaviors pertaining to utilizing cell phones and computers by health professionals
      • The 5-W&H of patient data access
      • Situations of unauthorized patient data access
      • CASE STUDY and DISCUSSION
    • ASSIGNMENT 3 – given at the end of lectures to be completed by participants and be ready to present on June 11. If needed, the key presenter of the course will be available to assist and provide guidance to the participants regarding the assignments.
  7. Day 3
  8. Business Research Techniques and Aspects to Improve Patient Care
  9. Presentation of Assignment 3 by participants – with open discussions
  10. Social Sciences, Marketing Research Techniques, and Business Strategies to Improving Patient Care
    • The basics of a patient satisfaction survey
    • The 5W&H of understanding the patient and associated environmental issues
    • The role of patient (and caregiver) satisfaction surveys
    • Situations requiring quick survey research – valuing internal versus external surveyors
    • Survey research design, organizing, overseeing, reporting, and understanding
    • Types of data collection techniques
    • Inclusion and exclusion criteria
    • Writing good survey questions – a critical look at a variety of different questions
    • Understanding the report and determining strategies for patient care improvement
    • Ethical issues pertaining to patient/caregiver satisfaction surveys
  11. ASSIGNMENT 4, given at the end of lectures to be completed by participants and be ready to present on June 13. If needed, the key presenter of the course will be available to assist and provide guidance to the participants regarding the assignments.
  12. Day 4
  13. Presentation of Assignment 4 by participants – with open discussions
  14. Ethical Issues Pertaining to Patient Confidentiality & Consent
    • ETHICAL ISSUES - 1: Patient confidentiality and consent
      • Potential compromising situations where patient confidentially can unintentionally be breached:
        • In healthcare institutions/setting
        • By health and non-health personnel
        • In other social settings
      • EXAMPLES and INTERACTIVE CASES
      • Differentiation between types of consent AND assessing consent issues for and about different clients minors, adults, and elderly
      • CASE STUDIES and ROLE PLAYING exercise
      • ETHICAL ISSUES - 2: Gatekeepers for ethical integrity
          Conflict of interest
        • Whistle-blower
        • Impaired healthcare provider
        • Discrimination
          • Workplace
          • Patient
        • CASE STUDY and DISCUSSION
      • Final Assignment: Course Evaluation
Conference Sessions generally take place on days at sea (as itinerary allows), giving you plenty of time to enjoy your meals, evenings and ports of call with your companion, family and friends.
IMPORTANT NOTE: All conferees, their families, and guests must book their cruise within the University at Sea® meeting group through University at Sea® at 800-926-3775 or by registering online. This ensures our company can provide conference services and complimentary social amenities to all meeting participants and their guests. Thank you for your cooperation.
Faculty

Ashish Chandra, MBA, PhD

Ashish Chandra, MBA, PhD
Professor Ashish Chandra is a Professor of Healthcare Administration, College of Business at the University of Houston-Clear Lake (UHCL), Houston, Texas, USA where he also served as the Department Chair for over four years at UHCL. All together Dr. Chandra has over 20 years of university level teaching experience in the U.S. He is a well-recognized healthcare administration academician internationally and serves on the academic advisory board of several educational institutions in Turkey and India. He has also provided over a dozen Management Development Program, Faculty Development Programs, and professional consulting services to several healthcare and business organizations in the United States, India, Turkey, and aboard cruise ships. He actively served on the board of directors of several professional and community organizations in the United States. Over the past four years he has served as the Course Director and Speaker of five Continuing Education Programs for health professionals.

Dr. Chandra is a prolific researcher and has 75 publications in refereed journals, two edited books, ten book chapters, and over 250 publications in conference proceedings. He is an Executive Editor of the journal Hospital Topics (the oldest journal in healthcare administration field - almost 95 years in existence). He has served as the President of FOUR major international academic organizations - the Business and Health Administration Association; the Association of Collegiate Marketing Educators; the MBAA International; and the Federation of Business Disciplines. He has also served as the Program Chair of over a dozen major international conferences, held in U.S., India, Turkey, and U.K. as well as aboard cruise ships in the Caribbean, Alaska, Baltics, and Mediterranean.

Professor Chandra has received numerous awards and recognition related to teaching, research, and service throughout his career, including the 2017 Excellence in Teaching Award by the National Society for Leadership Success; 2015 Outstanding Professor Award given by the University of Houston - Clear Lake Alumni Association; 2012 American College of Healthcare Executives Service Award; 2011 Outstanding Educator Award from the Association of Collegiate Marketing Educators; to name a few. He also has the distinct honor of being the Commencement Speaker at the December 2018 graduation ceremony of the University of Houston – Clear Lake.  The URL link to Dr. Chandra’s commencement speech is below. Please cue to minute 32 of the video link in case you just want to see Dr. Chandra’s speech.
URL to speech https://www.youtube.com/watch?v=HpwOooexSYA&t=2984s

Our staff can assist you with all your travel arrangements.

Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Cruise Itinerary

DATE PORT OF CALL ARRIVE DEPART
Fri Jul 28 Vancouver, British Columbia
- 4:00 pm
Sat Jul 29 Alaska Inside Passage
- -
Sun Jul 30 Ketchikan, Alaska
7:00 am 4:00 pm
Mon Jul 31 Icy Strait Point, Alaska
10:00 am 8:00 pm
Tue Aug 01 Sitka, Alaska
7:00 am 3:00 pm
Wed Aug 02 Skagway, Alaska
7:00 am 2:00 pm
Thu Aug 03 Hubbard Glacier
8:00 am 11:00 am
Fri Aug 04 Seward (Anchorage), Alaska
7:00 am -
*Tentative course schedule, actual class times may differ.

Ports of Call

Vancouver, British Columbia - Sophisticated. Culturally diverse, this beautiful port city brims with attractions. From Vancouver's cosmopolitan downtown to the historically renovated Gastown district and exotic Chinatown, Vancouver displays varied urban scenes. Nestled near the city center is Stanley Park, resplendent with its deep forest, totem poles, and scenic promenades.

Non-US/Canadian individuals, please Click here to determine if you will need a visa to board this cruise which visits Canada.

Alaska Inside Passage - Winding along the breathtaking coast of Alaska, the Inside Passage offers magnificent views of forested islands, rock-walled fjords and snowcapped mountains. Richly diverse flora and fauna are also on display.

Ketchikan, Alaska - Ketchikan sits at the southern end of Alaska’s Inside Passage— a gateway to the wild landscapes and seascapes of Misty Fjords National Monument. The canned salmon capital of the world, it’s a hub for fishing and outdoor sports. It’s also home to three tribes of Northwest Coast Indians, making it a great place to get a taste for the local culture. You’ll see it in the colorful, hand-carved totems that line the city’s streets and parks, and in the unique stilted homes that cling to Deer Mountain’s slopes. If you want to get up close and personal with nature, venture into the Tongass National Forest, the largest in the United States. Or head to Ketchikan Creek Waterfall for amazing views of downtown Ketchikan and a glimpse at the yearly salmon runs.

Icy Strait Point, Alaska - Immerse yourself in secluded beaches, old-growth forests and Alaskan adventure - the best of Southeast Alaska is yours, including some of the best whale-watching and bear viewing opportunities anywhere.

Sitka, Alaska - Step back to the days of Russian Alaska as you watch lively performances of the New Archangel Dancers and view holy paintings of the Czarists' days.

Skagway, Alaska - The tiny town of Skagway still looks like it did during the Klondike Gold Rush over 100 years ago— and today it remains an outpost for thrilling Alaskan adventure. An old-time street car ride along bustling Broadway Street reveals well-preserved buildings, including the state’s oldest hotel. You can see engraved walrus tusks at the Corrington Museum, or get lost in riveting historical reenactments around town. If outdoor adventure is more your thing, there are plenty of ways to amp up the adrenaline, from sledding with Alaskan Huskies on Laughton Glacier to rafting Lynn Canal, the longest fjord in North America.

Hubbard Glacier - Marching to the beat of a different drum, Hubbard Glacier is advancing while the rest of Alaska's ice rivers are receding rapidly. In 1986, Hubbard galloped forward, closing off Russell Fjord to create an entirely new lake. The phenomenon quickly passed and was followed by a short retreat, but the glacier is once again on the move and Russell Fjord is headed for another spell as an inland body of water.

Seward (Anchorage), Alaska - Ice free the year round, Seward was a natural choice as the ocean terminal and supply center during the construction of the Alaska Railroad (1903-1920). Today, it is the gateway to Kenai Fjords National Park and home of the Annual Silver Salmon Derby, the biggest fishing event in Alaska.

Our staff can assist you with all your travel arrangements.

Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
SHORE EXCURSIONS
Please note that our shore excursions are operated separately and
independently of those offered by the cruise line.
©2019 - University at Sea®