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10th MEHS: Medical Ethics in the COVID-19 Era ~AND~ Business Aspects of Medicine to Improve Workplace Environment and Enhance Patient Care
Round-trip Galveston, TX
December 11 - 18, 2022

14 ACPE Credits
14.0 Contact Hours
Medical Ethics in the COVID-19 era, AND, the Business Aspects of Medicine to Improve Workplace Environment and Enhance Patient Care AND, 10th International Conference on Medical Ethics, Healthcare Systems, & Global Business Issues at Sea
Program Itinerary
Assignments will be sent around November 15, 2022
Date | Port | Arrive | Depart |
---|---|---|---|
December 11 | Galveston, TX- | 4:00 PM | |
December 12 | Cruising - CE Session 8:00 AM–11:00 AM (3 hours in person) Lunch and Take Home Assignment Completion Time (3 hours allocated for self-paced exercise; CE Meeting 2:00pm - 4:00pm (2 hours in person) 4 Hour take-home assignment, due December 17 |
||
December 13 | Cruising - Academic Session 9:00am–12 Noon (3 hours in person) | ||
December 13 | Roatan, Honduras 9:00am – 12 Noon: Academic conference sessions (face to face) |
8:00 AM | 5:00pm |
December 14 | Roatan, Honduras | 8:00 AM | 5:00pm |
December 15 | Puerto Costa Maya, Mexico | 8:00am | 5:00pm |
December 16 | Cozumel, Mexico | 7:00 AM | 4:30pm |
December 17 | Cruising In-person CE Session 9:00am – 11:00am |
||
June 18 | Galveston, TX | 7:00am |
Pre-Conference study materials, including, cases and assignments, will be sent to all pre-registered CE attendees prior to the start of the event and at least by May 15, 2022. Cases/Assignments (Assignment 1) provided prior to face-to-face lectures will be discussed in class on June 8, 2022 (Day 1 of CE session)
Day 1- Introductions and course expectations
- Discussions about Pre-conference cases and assignments (Assignment 1) sent to Pre-registered attendees
- Ethical Principals and Moral Philosophies
- COVID-19 and Medical Ethics
- A critical look from an ethics perspective of how different stakeholders addressed issues pertaining to COVID-19, such as:
- Patient care;
- Testing;
- Vaccine distribution; etc.
- Roles and responsibilities of different stakeholders
- Lessons learned from different countries
- Information, misinformation, and disinformation
- Case studies, analysis, and discussion
- ASSIGNMENT 2 – given at the end of lectures to be completed by participants and be ready to present on June 9. If needed, the key presenter of the course will be available to assist and provide guidance to the participants regarding the assignments.
Day 2 - A critical look from an ethics perspective of how different stakeholders addressed issues pertaining to COVID-19, such as:
- Presentation of Assignment 2 by participants with open discussions
- Workplace Environment and its Impact on Patient Care
- EMPLOYEE CONFLICT MANAGEMENT & ITS RELATIONSHIP WITH PATIENT CARE
- Impact of inter-personnel conflict on patient care
- Correlation between conflict situations and organizational complexity
- Factors that trigger conflict
- Conflict between different types of personnel:
- Physician-physician
- Physician-nurse
- Nurse-nurse
- Department-department
- Professional disparagement and its impact on patients and care delivery
- CASE STUDY, ROLE PLAYING exercise, and DISCUSSION
- PROFESSIONAL/UNPROFESSIONAL BEHAVIOR - Expectation of Professionalism from:
- Healthcare personnel perspective
- Patient Perspective
- Family/Guardian/Caregiver Perspective
- CASE STUDY and DISCUSSION
- MANAGING COMMUNICATION
- Ethical dimensions of appropriate communication by medical office staff
- Value, Issues, and Challenges
- Types of communication
- Non-verbal communication
- Impact on patient/caregiver and their subsequent relationships with health professions
- Cautions & Precautions
- CASE STUDY, Role playing excursion, and DISCUSSION
- MANAGING TECHNOLOGICAL IMPACT ON PATIENT CARE
- Ethical Challenges due to Increasing interference of technology in patient care and patient data maintenance
- Cell phones – unauthorized photography and texting
- Personal computers/tablet PCs – researching and postings
- CASE STUDY and DISCUSSION related to unethical behaviors pertaining to utilizing cell phones and computers by health professionals
- The 5-W&H of patient data access
- Situations of unauthorized patient data access
- CASE STUDY and DISCUSSION
- ASSIGNMENT 3 – given at the end of lectures to be completed by participants and be ready to present on June 11. If needed, the key presenter of the course will be available to assist and provide guidance to the participants regarding the assignments. Day 3
- Business Research Techniques and Aspects to Improve Patient Care
- Presentation of Assignment 3 by participants – with open discussions
- Social Sciences, Marketing Research Techniques, and Business Strategies to Improving Patient Care
- The basics of a patient satisfaction survey
- The 5W&H of understanding the patient and associated environmental issues
- The role of patient (and caregiver) satisfaction surveys
- Situations requiring quick survey research – valuing internal versus external surveyors
- Survey research design, organizing, overseeing, reporting, and understanding
- Types of data collection techniques
- Inclusion and exclusion criteria
- Writing good survey questions – a critical look at a variety of different questions
- Understanding the report and determining strategies for patient care improvement
- Ethical issues pertaining to patient/caregiver satisfaction surveys
- ASSIGNMENT 4, given at the end of lectures to be completed by participants and be ready to present on June 13. If needed, the key presenter of the course will be available to assist and provide guidance to the participants regarding the assignments. Day 4
- Presentation of Assignment 4 by participants Continuing Education Program: Medical Ethics in the COVID-19 era, AND, the Business Aspects of Medicine to Improve Workplace Environment and Enhance Patient Care AND, 10th International Conference on Medical Ethics, Healthcare Systems, & Global Business Issues at Sea
- Ethical Issues Pertaining to Patient Confidentiality & Consent
- ETHICAL ISSUES - 1: Patient confidentiality and consent
- Potential compromising situations where patient confidentially can unintentionally be breached:
- In healthcare institutions/setting
- By health and non-health personnel
- In other social settings
- EXAMPLES and INTERACTIVE CASES
- Differentiation between types of consent AND assessing consent issues for and about different clients – minors, adults, and elderly
- CASE STUDIES and ROLE PLAYING exercise
- Potential compromising situations where patient confidentially can unintentionally be breached:
- ETHICAL ISSUES - 2: Gatekeepers for ethical integrity
- Conflict of interest
- Whistle-blower
- Impaired healthcare provider
- Discrimination
- Workplace
- Patient
- CASE STUDY and DISCUSSION
- ETHICAL ISSUES - 1: Patient confidentiality and consent
- Final Assignment: Course Evaluation
Ashish Chandra, MBA, PhD
Dr. Chandra is a prolific researcher and has 75 publications in refereed journals, two edited books, ten book chapters, and over 250 publications in conference proceedings. He is an Executive Editor of the journal Hospital Topics (the oldest journal in healthcare administration field - almost 95 years in existence). He has served as the President of FOUR major international academic organizations - the Business and Health Administration Association; the Association of Collegiate Marketing Educators; the MBAA International; and the Federation of Business Disciplines. He has also served as the Program Chair of over a dozen major international conferences, held in U.S., India, Turkey, and U.K. as well as aboard cruise ships in the Caribbean, Alaska, Baltics, and Mediterranean.
Professor Chandra has received numerous awards and recognition related to teaching, research, and service throughout his career, including the 2017 Excellence in Teaching Award by the National Society for Leadership Success; 2015 Outstanding Professor Award given by the University of Houston - Clear Lake Alumni Association; 2012 American College of Healthcare Executives Service Award; 2011 Outstanding Educator Award from the Association of Collegiate Marketing Educators; to name a few. He also has the distinct honor of being the Commencement Speaker at the December 2018 graduation ceremony of the University of Houston – Clear Lake. The URL link to Dr. Chandra’s commencement speech is below. Please cue to minute 32 of the video link in case you just want to see Dr. Chandra’s speech.
URL to speech https://www.youtube.com/watch?v=HpwOooexSYA&t=2984s
Our staff can assist you with all your travel arrangements.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
Cruise Itinerary
DATE | PORT OF CALL | ARRIVE | DEPART |
---|---|---|---|
Sun Dec 11 | Galveston, TX |
- | 4:00 pm |
Mon Dec 12 | *At Sea - Cruising |
- | - |
Tue Dec 13 | *At Sea - Cruising |
- | - |
Wed Dec 14 | Roatan, Honduras |
8:00 am | 5:00 pm |
Thu Dec 15 | Puerto Costa Maya, Mexico |
8:00 am | 5:00 pm |
Fri Dec 16 | Cozumel, Mexico |
7:00 am | 4:30 pm |
Sat Dec 17 | *At Sea - Cruising |
- | - |
Sun Dec 18 | Galveston, TX |
7:00 am | - |
Ports of Call
Galveston, TX - Galveston is famous for its seafood, tropical scenery and breathtaking Victorian architecture. This magnificent island also boasts of 32 miles of beautiful beaches and great sportfishing.
At Sea - Cruising - Cruising
Roatan, Honduras - Roatan Island, Honduras is an adventure traveler's vacation paradise with its blue skies, clear turquoise water and year-round moderate climate. Go scuba diving, snorkeling, swimming with the dolphins or, ashore, take a canopy tour, ride horses, explore tropical scenery, shop for island crafts, walk the beach and view butterfly and floral gardens.
Puerto Costa Maya, Mexico - Exploring the dense tropical vegetation and wide sandy bays of the Costa Maya, it's easy to imagine the days when sacrifice and slavery, rite and ritual were rampant in the Mayan culture. Even today, the countless ruins of temple walls, stairs and secret pathways exude magic and mystery. And when your archaeology lesson is complete, glorious stretches of coral sand may inspire you to build your own empire-of sand castles, of course!
Cozumel, Mexico - The Conquistadors first saw Mexico from the shores of Cozumel while searching for gold. Today, visitors to the island continue to seek out gold and silver jewelry in the shops of San Miguel while having a great time in its many local bars and restaurants. Plus, the waters around Cozumel's sheltered coral reefs make this one of the best snorkeling areas in the world.
Our staff can assist you with all your travel arrangements.
Questions? Call us at 800-422-0711.We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
Please note that our shore excursions are operated separately and
independently of those offered by the cruise line.