COURSE CREDITS & HOURS
20 ANCC Contact Hours
6 Hours of Pharmacology for Nurse Practitioners
COURSE FEES
TARGET AUDIENCE
PROGRAM TOPICS
The purpose of the educational activity is to provide updated information on the diagnosis and management of serious conditions often requiring life support and intensive monitoring. This activity will enable members of the interprofessional healthcare team to deepen their understanding of topics like respiratory failure, cardiovascular emergencies, neurological crises, renal failure, shock, and trauma. Case studies will be used to demonstrate ethical issues that can arise in critical care
- Edema and Acute Respiratory Distress Syndrome (ARDS)
- Differentiate cardiac and non-cardiac pulmonary edema and the different methods used to treat them
- Update of the Surviving Sepsis Campaign Guidelines for severe sepsis and septic shock
- Discuss the most recent 2021 recommendations for patients with sepsis and septic shock and the reasons for these recommendations with a focus will be on fluid, vasopressor, steroid, and glucose control therapy and ulcer and deep venous thrombosis prophylaxis
- ICU triage
- Identify those patients who benefit most from ICU admission and make difficult triage decisions
- Present the most recent literature related to ICU triage to help physicians make better ICU triage decisions
- How to improve your communication skills?
- Review the importance of communication
- Develop ways to improve communication skills with particular emphasis on communication in end of life situations
- Pandemics and mass disasters
- Discuss new recommendations have been published for dealing with pandemics and mass disasters Review recent recommendations for preparing for pandemics and other disasters
- Identifying religious and cultural differences in making end of life decisions in the ICU
- Review the religious and cultural differences noted for ICU end of life decisions and the differences in end of life decision making around the world
- Excellence in Medicine
- Present the 10 characteristics which make physicians excellent and help health care professionals improve their skills in providing their patients the best possible care
- Why physicians should not be involved in Physician-Assisted Suicide and Euthanasia
- Present the main reasons why physicians should not be involved in Physician-Assisted Suicide and Euthanasia
- Adult ICU Triage During the Coronavirus Disease 2019 Pandemic: Recommendations to Improve Survival
- Explain how the new recommendations were developed to ensure fairness, enhance consistency, decrease provider moral distress and identify those patients whose survival can be improved
- COVID-19: A Critical Review - Looking Back and Looking Ahead, with a Focus on the Israeli Approach to the Pandemic
- Describe how the Israeli National policy for triage decisions for severely ill patients during the COVID-19 pandemic was developed, emphasizing the ethical, legal, and religious principles used
- Identifying a sick patient
- Improve recognition skills and early management
- Antibiotics for sepsis – who and when?
- Update the latest evidence of antibiotics for sepsis
- provide a balanced, thoughtful approach to prescribing
- Novel biomarkers for infection, sepsis and organ dysfunction
- Demonstrate what new diagnostic technology is on the horizon
- Managing acute heart failure
- Adopting a physiology-based approach to heart failure
- Case studies of metabolic acidosis
- Explain underlying pathophysiology using case studies
- Ethical case studies in real-life cases
- Appreciation of ethical, moral and medicolegal difficulties in challenging cases
IMPORTANT INFORMATION
Faculty
Mervyn Singer, MB, BS, MD, FRCP(Lon), FFICM
Director, Bloomsbury Institute of Intensive Care Medicine
London, UK
Dr. Mervyn Singer is a Professor of Intensive Care Medicine at University College London (UCL) and the Director of the Bloomsbury Institute of Intensive Care Medicine. After training at St Bartholomew's Hospital Medical College and completing formal critical care training at UCL, he built a distinguished career focusing on sepsis, multi-organ failure, tissue oxygenation, and novel diagnostics. Dr. Singer is highly regarded for his medical innovations, having developed an esophageal Doppler ultrasonography technology (CardioQ) utilized in over 30 countries, as well as a novel tissue PO2 monitor. During the COVID-19 pandemic, he collaborated with the Mercedes Formula One racing team to create a continuous positive airway pressure (CPAP) device that was subsequently deployed in hospitals globally. His research group is currently developing novel therapeutics for ischemia-reperfusion injury and cardiac dysfunction in sepsis, supported by organizations such as the Wellcome Trust, the UK Medical Research Council, and the National Institute for Health and Care Research (NIHR).
A leading voice in his field, Dr. Singer co-chaired the International Sepsis Redefinitions Task Force responsible for developing the Sepsis-3 definitions. He has published extensively in premier journals, including the New England Journal of Medicine, The Lancet, and JAMA, and has authored and edited foundational texts such as the Oxford Textbook of Critical Care and the Oxford Handbook of Critical Care. He previously served as Editor-in-Chief of Intensive Care Medicine Experimental and frequently delivers plenary lectures at major international congresses. In recognition of his immense contributions, Dr. Singer was the first intensivist appointed as an NIHR Senior Investigator and was awarded the Order of the British Empire (OBE) for his services to intensive care medicine.
Charles L. Sprung MD, JD, MCCM, FCCP
Professor of Medicine and Critical Care Medicine, Hadassah Hebrew University Medical Center
Jerusalem, Israel
Dr. Charles L. Sprung is the Director Emeritus of the General Intensive Care Unit and a Professor of Medicine and Critical Care Medicine at Hadassah Hebrew University Medical Center. Previously, he served as the Director of the Section of Critical Care Medicine at the VA Medical Center and the University of Miami. Dr. Sprung holds both a medical degree and a Juris Doctor from the University of Miami. A recognized leader in medical ethics, he has chaired the ethics committees of both the US Society of Critical Care Medicine and the European Society of Intensive Care Medicine (ESICM), and has served on numerous international committees for medical organizations, world health bodies, and governmental agencies.
With an extensive research background focused on sepsis, septic shock, and clinical ethics, Dr. Sprung has shaped critical care guidelines globally. He has contributed to the ACCP/SCCM consensus conference on definitions of sepsis and the Surviving Sepsis Campaign guidelines. He has coordinated major multicenter clinical and ethical trials, including Corticus, ETHICUS, ETHICATT, ELDICUS, and Welpicus. Drawing on his experience at the Hadassah General ICU, which has managed an unprecedented volume of terror victims, he is also a leading expert in mass critical care triage. He has chaired task forces contributing triage recommendations for both the H1N1 and COVID-19 pandemics and shaped Israel's national ICU triage policy. Dr. Sprung has authored more than 380 original articles and 50 book chapters, and his significant contributions have been recognized with numerous accolades, including the ESICM Medal, the Roger C. Bone Advances in End-of-Life Care Award, and the Bonei Zion Prize for Science & Medicine.
Accreditation
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In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. |
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Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 20 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. |
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Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA). US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.
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Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 20 contact hours. Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 CreditsTM as needed. Pharmacology credits are identified on individual activities. |
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Royal College of Physicians and Surgeons of Canada: |
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College of Family Physicians of Canada (CFPC)
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Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 20 (part II) MOC points in medical knowledge in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.
Cruise Itinerary
| DATE | PORT OF CALL | ARRIVE | DEPART |
|---|---|---|---|
| Friday, May 12 | Amsterdam, Netherlands |
- | 5:00 pm |
| Saturday, May 13 | *At Sea - Cruising Lectures 8:30am - 12:30pm |
- | - |
| Sunday, May 14 | *At Sea - Cruising Lectures 9:00am - 12 Noon; 1:00pm - 4:00pm |
- | - |
| Monday, May 15 | Akureyri, Iceland |
10:00 am | - |
| Tuesday, May 16 | Akureyri, Iceland |
- | 2:00 pm |
| Wednesday, May 17 | Reykjavik, Iceland |
10:00 am | - |
| Thursday, May 18 | Reykjavik, Iceland |
- | 12:00 pm |
| Friday, May 19 | *At Sea - Cruising Lectures 9:00am - 12 Noon; 1:00pm - 4:00pm |
- | - |
| Saturday, May 20 | Lerwick (Shetland), Scotland |
8:00 am | 5:00 pm |
| Sunday, May 21 | Inverness/Loch Ness, Scotland |
7:00 am | 5:00 pm |
| Monday, May 22 | Edinburgh, Scotland |
7:00 am | 7:00 pm |
| Tuesday, May 23 | *At Sea - Cruising Lectures 8:30am - 12:30pm |
- | - |
| Wednesday, May 24 | Amsterdam, Netherlands |
6:00 am | - |
Ports of Call
Amsterdam, Netherlands
For the discerning traveler, the value here lies in the atmosphere as much as the attractions. It is the concept of *gezelligheid*—a Dutch quality that encompasses coziness, conviviality, and relaxation. You find it in the warm glow of a brown café, the hum of conversation on a canal boat, and the unhurried pace of a park picnic. To rush from the airport to the cruise terminal is to miss the very essence of the Netherlands. We strongly advise allocating a minimum of two, ideally three, nights here before or after your sailing to properly acclimate and explore.
Logistics and Orientation - The Passenger Terminal Amsterdam (PTA) is remarkably convenient, located just east of Centraal Station. You are not stranded in an industrial wasteland; you are a 15-minute walk or a quick tram ride from the historic center. This accessibility allows you to drop your bags at your hotel and immediately immerse yourself in the city. While the city is famous for its bicycles, we offer a candid caution: do not rent a bike unless you are an experienced urban cyclist. Amsterdam’s bike lanes are highways with their own aggressive rhythm and unwritten rules. For the uninitiated, they are stressful and potentially dangerous. The city is best experienced on foot or via the exceptional tram network.
A Curated Itinerary for the Cultured Traveler - Day 1: The Water and The War
Start your immersion where the city was born: on the water. However, avoid the large, glass-enclosed tourist barges that insulate you from the city. Seek out a smaller, open-air electric sloop (often labeled as 'salon boats'). These smaller vessels can navigate the narrower canals and lower bridges that the large cruisers cannot reach. It is a quieter, more intimate perspective that allows you to hear the city and interact with your skipper.
In the afternoon, confront the city’s most somber history at the Anne Frank House. This is not a standard museum visit; it is a pilgrimage. Critical Planning Note: Tickets are released online exactly six weeks in advance, often to the minute, and sell out almost instantly. You cannot buy tickets at the door. If you miss this window, you will miss the experience. Walking through the Secret Annex is a profound, silent experience that provides necessary context to the freedom visible in the streets outside.
Conclude your day in the Jordaan district. Once a working-class slum, it is now a picturesque grid of narrow streets, courtyards (hofjes), and independent shops. Dinner here should be casual. Look for a traditional 'eetcafé' and try a local draft beer with *bitterballen* (savory fried ragout balls) before a main course.
Day 2: The Museumplein and The Kitchen - Dedicate your morning to the Museumplein. The Rijksmuseum is the anchor, housing 800 years of Dutch history. While Rembrandt’s *The Night Watch* is the centerpiece, the Gallery of Honor offers a masterclass in the use of light and shadow that defined the Dutch Masters. Just a few hundred meters away lies the Van Gogh Museum. It is brilliantly curated to follow the artist's psychological and artistic progression. Like the Anne Frank House, timed-entry tickets must be booked weeks in advance. There is no flexibility here.
For a change of pace in the evening, head to the De Pijp neighborhood. This area feels less like a postcard and more like where actual Amsterdammers live. It is the perfect place to experience a *Rijsttafel* (Rice Table). A legacy of Dutch colonial rule in Indonesia, this meal consists of dozens of small, spiced dishes shared among the table. It is a culinary marathon that is deeply embedded in Dutch food culture and offers a flavor profile you might not expect in Northern Europe.
Day 3: Shopping and Hidden Gems - If you have a third day, avoid the high street chains and explore 'De Negen Straatjes' (The Nine Streets). This micro-neighborhood connects the main canals and is filled with vintage stores, specialized boutiques, and art galleries. It is sophisticated retail without the mass-market feel.
Alternatively, visit the Museum of Our Lord in the Attic (Ons' Lieve Heer op Solder). Hidden inside a 17th-century canal house is a complete, clandestine Catholic church built during the Reformation when Catholicism was forbidden. It is a stunning architectural surprise and far less crowded than the major museums.
Culinary Essentials - Beyond the sit-down meals, Amsterdam offers specific tastes you should not miss:
- Stroopwafel: Buy them fresh and warm from a street vendor, not cold in a plastic wrapper. The gooey caramel and cinnamon scent is unmistakable.
- Herring: For the brave, a 'broodje haring' (raw herring sandwich with pickles and onions) is the ultimate Dutch street food. It is briny, buttery, and incredibly fresh.
- Jenever: Visit a tasting room (proeflokaal) to try the juniper-flavored precursor to gin. It is traditionally served in a tulip-shaped glass filled to the brim, requiring you to bow down to the bar for the first sip.
At Sea - Cruising
Akureyri, Iceland
The town itself is a pleasure to explore on foot. A short walk from the pier leads to the town center, where you can ascend the steps to the iconic Akureyrarkirkja, a Lutheran church whose commanding presence offers fine views over the fjord. Nearby, the Akureyri Botanical Garden is a peaceful oasis and one of the northernmost botanical gardens in the world, showcasing a remarkable collection of arctic and temperate flora.
However, Akureyri’s primary value for most visitors lies in the world-class excursions it enables. The most popular is a trip to Goðafoss, the ‘Waterfall of the Gods,’ a powerful and historically significant cascade that is both beautiful and easily accessible. For those with a full day, the Lake Mývatn region is an unforgettable journey into a geothermal wonderland of bubbling mud pots, surreal lava formations at Dimmuborgir, and vast volcanic craters. The Mývatn Nature Baths offer a more tranquil, less crowded alternative to the Blue Lagoon.
For a marine adventure, whale watching tours depart directly from the harbor. The calm, nutrient-rich waters of Eyjafjörður are one of the world's most reliable places to see humpback whales, often just a short boat ride from port. Akureyri provides the perfect balance: a delightful town experience combined with direct access to some of Iceland’s most essential landscapes.
Reykjavik, Iceland
The skyline is dominated by the magnificent Hallgrímskirkja church; ascending its tower provides a panoramic view of the city’s colorful rooftops and the surrounding bay. A short walk leads to the waterfront, where the stunning, glass-paneled Harpa Concert Hall glimmers beside the Old Harbour. This area is the departure point for whale-watching excursions and is lined with outstanding seafood restaurants. For a dose of history, the National Museum of Iceland offers a comprehensive look at the nation's past, from settlement to the present day.
With a single day, a choice must be made. You can either immerse yourself in the city's culture or venture into Iceland's legendary landscapes. The famed Golden Circle—a circuit including the tectonic plates at Þingvellir National Park, the powerful Gullfoss waterfall, and the erupting Geysir geothermal area—is a full-day commitment. It's an unforgettable experience but will consume nearly all your time ashore.
A more manageable alternative is a visit to the Blue Lagoon for a soak in its geothermal, silica-rich waters. It’s about a 50-minute drive from the port, and pre-booking is absolutely essential, often weeks or months in advance.
We recommend choosing one path for your day: either fully explore the vibrant streets, shops, and museums of Reykjavik, or dedicate your time to one of the major natural attractions. Trying to do both will likely feel rushed and incomplete.
Lerwick (Shetland), Scotland
Inverness/Loch Ness, Scotland
The region’s main draw is the deep, dark water of Loch Ness. While the legend of its monster endures, the real magic lies in the moody, atmospheric scenery and the dramatic ruins of Urquhart Castle clinging to its shores. For those compelled by history, a visit to Culloden Battlefield is a powerful and deeply moving experience. Walk the windswept moor where the final Jacobite Rising came to a tragic end in 1746; the excellent visitor centre provides crucial context to the battle that reshaped Scotland. Just a short drive away, the Clava Cairns transport you back 4,000 years to a prehistoric era of rituals and burials among standing stones.
For a taste of feudal grandeur, the 15th-century Cawdor Castle offers a fairytale-like experience with its stunning gardens and literary connection to Shakespeare's *Macbeth*. The city of Inverness itself is a pleasant hub, with lovely walks along the River Ness and views of its modern, red-sandstone castle. Of course, no visit is complete without sampling the region's 'water of life.' Many excursions include a stop at a local distillery for a tour and a 'wee dram' of single malt Scotch whisky, a perfect way to toast a day in the Highlands.
Edinburgh, Scotland
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels, or tours before and/or after your cruise conference.
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through University at Sea®. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates.
Request a Quote online or by voice at 800-525-9696 (US/Can) or direct/int'l tel +1-727-526-1571.
Prices below are for the full cruise including meals and evening entertainment
Suites
Junior Suite with Balcony (J3)Two twin beds that convert to Royal King, private balcony, sitting area with sofa bed and private bathroom with tub. Stateroom: 299 sq. ft. Balcony: 66 sq. ft.
Suite/Deluxe
Owner's Suite - 2 Bedroom OT.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, closed-circuit TV, radio and phone.These large suites offer two bedrooms, two bathrooms and a living area with a sofa bed.
Two sets of two twin beds that convert to a Royal King bed
One double sofa bed
Two Pullman beds
- Stateroom: 584 sq. ft.
- Balcony: 191 sq. ft.
800-525-9696
for Pricing
Suite/Deluxe
Owner's Suite - 1 Bedroom OS.
Queen-size bed, bathroom with whirlpool tub, double sink and bidet. Separate living area with a double sofa bed. Stateroom: 512 sq. ft. Balcony: 66 sq. ft
800-525-9696
for Pricing
Balcony
Oceanview with Balcony (2D)Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.
Stateroom: 179 sq. ft. Balcony: 41 sq. ft.
Balcony
Oceanview with Balcony 5D.
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 179 sq. ft. Balcony: 41 sq. ft. 800-525-9696
for Pricing
Balcony
Oceanview with Balcony 4D.
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.Stateroom: 179 sq. ft. Balcony: 41 sq. ft.
800-525-9696
for Pricing
Balcony
Oceanview with Balcony 1D.
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.Stateroom: 179 sq. ft. Balcony: 41 sq. ft.
800-525-9696
for Pricing
Balcony
Oceanview with Balcony 6D.
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 179 sq. ft. Balcony: 41 sq. ft. 800-525-9696
for Pricing
Outside
Oceanview Stateroom (2N)Two twin beds that convert to Royal King and private bathroom. Stateroom: 170 sq. ft.
Outside
Oceanview Stateroom 3N.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 170 sq. ft. 800-525-9696
for Pricing
Outside
Oceanview Stateroom 4N.
Two twin beds that convert to Royal King and private bathroom.Stateroom: 170 sq. ft.
800-525-9696
for Pricing
Outside
Oceanview Stateroom 1N.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 170 sq. ft. 800-525-9696
for Pricing
Outside
Oceanview Stateroom 8N.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 170 sq. ft. 800-525-9696
for Pricing
Inside
Interior Stateroom (4V)Two twin beds that convert to Royal King and private bathroom. Stateroom: 170 sq. ft.
Inside
Interior Stateroom 2V.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 170 sq. ft. 800-525-9696
for Pricing
Inside
Interior Stateroom 1V.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 170 sq. ft. 800-525-9696
for Pricing
Inside
Interior Stateroom 3V.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 170 sq. ft. 800-525-9696
for Pricing
Inside
Interior Stateroom 6V.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 170 sq. ft. 800-525-9696
for Pricing
Before & After Your Cruise
Hotels
Hotel Casa Amsterdam
Away from the Ordinary
Eerste Ringdijkstraat 4, 1097 BC Amsterdam, Netherlands — Amsterdam
Hotel Estherea
Family Run for Over 80 Years
Singel 303-309, 1012 WJ Amsterdam, Netherlands — Amsterdam
The Dylan
Amsterdam’s Best Kept Secret
Keizersgracht 384, 1016 GB Amsterdam, Netherlands — Amsterdam
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
- Simply provide a few short details about your trip
- Review the available protection plans
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Why Protect your Trip?
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
- Cancelling your trip after unexpectedly becoming too sick to travel
- Taking care of a sick or injured traveling companion
- Having to end your trip early due to a family emergency
- Dealing with a flight delay or cancellation
- Needing to buy personal items if your luggage is lost or stolen
- Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
- A doctor says you or a traveling companion is too sick to fly
- Your parent or child requires hospitalization
- You need to attend the birth of a family member’s child
- You have a traffic accident (not breakdown) on the way to the airport
- A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
- You have a covered illness or injury and a doctor says you must return home
- A family member has a qualifying injury and needs your care
- A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
- You slip and break your ankle while sightseeing
- You get food poisoning while sampling the local cuisine
- You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
- Medical triage with referrals to local prescreened medical providers
- Ongoing medical monitoring
- Payment guarantee
- Emergency medical transportation
Additional services for travel-related emergencies can help with:
- Missed connecting flights
- Lost/stolen travel documents
- Pre-trip information
- Prescription replacements
Our Promise to You
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
File a ClaimIf you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.
Update Your Plan
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Manage My PlanAbout Allianz Global Assistance
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.