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University at Sea®

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St. Petersburg, FL 33703

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Cruise Conference Planning For Your Association

Family Medicine and Developing an Effective Healthcare Team

7-Night Western Caribbean & Coco Cay Cruise
Round-trip Miami, Florida
August 12 - 19, 2023
Royal Caribbean's <em>Harmony of the Seas</em>
Royal Caribbean's Harmony of the Seas
16.0 AMA PRA Category 1 Credits™
16 ACPE Credits
16.0 (part II) MOC points in medical knowledge in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program
16.0 Contact Hours
Course Fees
$995 for Physicians, Attorneys, Psychologists, Doctors of Pharmacy, & Dentists
$795 for Physician Assistants
$595 for Nurses, Residents, Students & Others

Target Audience
Physicians, Physician Assistants, Nurses, Nurse Practitioners, Pharmacists
Program Purpose / Objectives

  1. Interpersonal Influence in Healthcare Teams
    • Develop stronger communication skills and will improve their ability to influence others
  2. Interpersonal Communication for Healthcare Professionals
    • Communicate and negotiate more effectively by learning keys to interpersonal influence and through deliberate practice.
  3. Handling Conflict in Healthcare Teams
    • Better able to navigate complex interpersonal conflicts.
  4. Finding Better Solutions to Team Problems
    • Gain skills in negotiating outcomes in interpersonal and team communication.
  5. Risk Management
    • Discuss the principles and importance of risk management in healthcare settings.
    • Gain the knowledge and skills required to implement risk management strategies in clinical practice
    • Discuss the legal implications of failing to manage risks in healthcare settings.
  6. Joint Injection and Aspiration
    • Educate physicians on the indications and contraindications for joint aspiration
    • Discuss the technique and equipment required for joint aspiration
    • Equip physicians with the knowledge and skills required to interpret synovial fluid analysis and its clinical significance
    • Demonstrate the potential complications of joint aspiration and their management
    • Demonstrate contraindications of joint aspiration and injection
  7. Burnout Prevention
    • Educate physicians on the prevalence and causes of burnout
    • Provide physicians with an understanding of the impact of burnout on their well-being and patient care
    • Define burnout
    • Identify who can get burnout
    • Equip physicians with the knowledge and skills required to recognize and address burnout in themselves and others
    • Demonstrate the strategies and resources available for preventing and treating burnout
  8. Selection of Antiemetics
    • Improve the quality of care they provide to patients experiencing nausea and vomiting
    • Explain the importance of selecting the appropriate antiemetic for patients
    • Discuss the different types of antiemetics and their mechanisms of action
    • Provide an overview of the different factors that can influence the selection of an antiemetic
  9. Medical Interpreters and during consultation
    • Explain how medical interpreters can help bridge language and cultural gaps during office visits
    • Discuss the positive impact medical interpreters can have on patient care and outcomes, including increased patient satisfaction, improved communication, and better health outcomes
    • Utilize medical interpreters to bridge gaps in access to healthcare by providing accurate and complete interpretation services during office visits
    • Ensure that patients receive the information they need to make informed decisions about their care by using medical interpreters
    • Mediate cultural differences and advocate for patients to build trust and improve patient-provider relationships
    • Utilize medical interpreters to maximize the effectiveness of office visits and improve patient outcomes
  10. Breast Cancer Awareness
    • Identify gaps in knowledge and practice, to improve the care they provide to patients with breast cancer and ultimately improve outcomes for those patients
    • Define breast cancer and its prevalence
    • Describe the importance of breast cancer screening and early detection
    • Identify the risk factors for breast cancer in women and men
  11. Abdominal Aortic Aneurysm
    • Develop a better understanding of the risk factors, diagnosis, management, and potential complications of AAA to improve ability to detect and manage AAA in patients
  12. KPI in Healthcare
    • Dmonstrate the implications of KPIs for patient outcomes and overall healthcare quality.
    • Develop an understanding of how to select, track, and analyze KPIs in clinical practice
    • Explore Measurement tools and challenges in Risk Measurement
Conference Sessions generally take place on days at sea (as itinerary allows), giving you plenty of time to enjoy your meals, evenings and ports of call with your companion, family and friends.
IMPORTANT NOTE: All conferees, their families, and guests must book their cruise within the University at Sea® meeting group through University at Sea® at 800-926-3775 or by registering online. This ensures our company can provide conference services and complimentary social amenities to all meeting participants and their guests. Thank you for your cooperation.

Farouq Alzurba, MD

Farouq Alzurba, MD
Family Medicine Consultant
Fellow, American Academy of anti-Aging Medicine
Adviser in Quality Management and Accreditation
Ex Director of Quality & Organizational Excellence at Dubai Health Authority
Ex Medical Director at Health Med Centre
Ex Chairman of Arab Group for the study of Diabetes
Reviewer/Referee in many medical journals
Ex lecturer and training in the Family Practice Residency Program in Bahrain, Arab
Gulf University, College of Health Sciences in Bahrain, and Dubai Medical College UAE Dr Farouq Alzurba is an alumnus of King Edward Medical College. He is a Family Medicine Consultant, a fellow of Aesthetic Anti-aging Medicine certified by the American Academy of anti-Aging Medicine and an Advisor on Quality Management and International Accreditation. Dr Farouq has 45 years of clinical and administrative experience in the public sector in Palestine, Bahrain, and Dubai. His last post in DHA, Dubai was the Director of Quality & Organisational Excellence. In addition to that, he was the Medical Director of a medical centre in the private section in Bahrain since 2015, mainly responsible for the overall management of the clinic in addition to responsibilities related to seeing patients. Moreover, he has a vast academic experience as he served as a trainer and lecturer in the Family Practice Residency Program (FPRP) at the College of Health Sciences, Arabian Gulf University (AGU) in Bahrain and Dubai Medical College in UAE.

Dr Zurba’s special clinical interest lies is in diabetes and wellness promotion; whereas his administrative interest is in Leadership, Total Quality Management (TQM) and Healthcare Facility Accreditation. Dr Zurba has a profound experience in Government Excellence Programs, Organisational Self-Assessment and Individual Performance Plans. He served as a senior advisor and consultant in United States Air Force Academy in Colorado for Multi Media Centre for 4 years during the period from 2001 to 2004.

Dr Zurba’s interest in primary health care has been further explored and strengthened by his research in minor surgery, psychiatry and notably into diabetes. Back in 1985 he established the Update Primary Health Care Journal in Bahrain and acted as the Chief Editor during the period from 1985 to 2005. His efforts and contributions have been recognised by being appointed as the Chairman of the Arab Group for the Study of Diabetes and its Editorial Board. Further he was a referee in WHO East Mediterranean Journal EMRO during 1980 to 2005. Last but not least Dr Zurba published numerous papers, internationally, and booklets, locally, on various medical topics and awareness.

Dr Zurba obtained his M.B.B.S. in 1974 from King Edward Medical College, Lahore, Punjab University. He got certified as Family Physician by the American University of Beirut in 1984 and later on as Fellow in Aesthetic Anti-Aging Medicine in 2015. Dr Zurba is a big fan of technology and design applications for photography and web designs (www.zurba.com). Dr Zurba is married and has 3 sons and 7 grandchildren.

Kristen Bell DeTienne, MA, PhD

Kristen Bell DeTienne, MA, PhD
Professor Department of Management Brigham Young University Dr. Kristen DeTienne is a tenured Professor at Brigham Young University. She earned her doctorate from the University of Southern California. Professor DeTienne has published over 100 articles and books in management and business. In 2020 she was named the Outstanding Professor and in 2017 she received the teaching excellence award at her school. Kristen has been a Visiting Professor in Germany and in Poland.
Dr. DeTienne's research has received international recognition. Her research was selected for Best of the American Bar Association, outstanding article of the year by the Association for Business Communication, Best of Conference at the Organizational Behavior Teaching Conference, and Best Paper from the Southwest Academy of Management. She received the Outstanding Paper Award for her article in Competitiveness Review. Professor DeTienne was named a Beckham Scholar at BYU.
Professor DeTienne's research on the health impacts of stress has been published in the Journal of Health and Human Services Administration and in the Journal of Business Ethics and has been cited hundreds of times. Dr. DeTienne's recent research examines mental health in organizations. In 2020 and 2022 her work on managing employees with depression was published by Harvard Business Review. Her work on negotiating with those suffering from mental health problems was published in Harvard's Negotiation Journal. Professor DeTienne enjoys translating best practices in management into practical, hands-on lessons for medical professionals and other practitioners. Dr. DeTienne has consulted to numerous organizations, including Partners Personnel, Cisco, eBay, Discover Card, PricewaterhouseCoopers, Entrada and Zions Bancorp.

Our staff can assist you with all your travel arrangements.

Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Cruise Itinerary

Sat Aug 12 Miami, Florida
- 4:30 pm
Sun Aug 13 Coco Cay, Bahamas
7:00 am 5:00 pm
Mon Aug 14 *At Sea - Cruising
- -
Tue Aug 15 Cozumel, Mexico
7:00 am 6:00 pm
Wed Aug 16 Costa Maya, Mexico
8:00 am 5:00 pm
Thu Aug 17 Roatan, Honduras
7:00 am 3:00 pm
Fri Aug 18 *At Sea - Cruising
- -
Sat Aug 19 Miami, Florida
6:00 am -
*Tentative course schedule, actual class times may differ.

Ports of Call

Miami, Florida - As far as vacation destinations go, Miami tops most sun-seekers’ lists. With its gorgeous beaches, vibrant neighborhoods and melting pot of cultures, the Magic City is the perfect place to spend a few days before your Caribbean island hop. Ahead of your cruise from Miami, jump-start your morning in true Miami style with a Cuban cafecito from a ventanita — a streetside shop window. Then climb the historic lighthouse at Bill Baggs Cape Florida State Park on quiet Key Biscayne before lounging on the island’s secluded sandy shores. If you’re looking for a bit more action, head to South Beach — home to world-class restaurants, nightlife, shopping and lively beaches, all set against snap-worthy Art Deco buildings. Art lovers who visit Miami can head to Wynwood and explore the neighborhood’s colorful street murals and local galleries. Or take a trip back in time at the Renaissance-style Vizcaya estate, which offers a glimpse into Miami’s dazzling past.

Coco Cay, Bahamas - Located in the middle of the Caribbean's bright blue water lies the secluded island of CocoCay. With its white-sand beaches and spectacular surroundings, CocoCay is a wonderland of adventure. Reserved exclusively for Royal Caribbean guests, this tropical paradise has recently been updated with new aquatic facilities, nature trails and a ton of great places to just sit back, relax and enjoy a tropical drink.

CocoCay Map

Perfect Day at CocoCay

At Sea - Cruising - Cruising

Cozumel, Mexico - With its lively tropical reefs, crystal-clear waters and ancient ruins, Cozumel is ripe for one-of-a-kind adventures. Cruise to Cozumel and head to Chankanaab National Park, where you can snorkel among the colorful reefs and schools of tropical fish that give this island its premier diving status. Or travel back in time on an adventure through the towering Maya ruins of Tulum. When you’re done exploring, unwind with a beachside massage at Playa Mia. From culture savoring to soaking up sunshine, you’ll find a world of adventure waiting for you in Cozumel.

Costa Maya, Mexico - Exploring the dense tropical vegetation and wide sandy bays of the Costa Maya, it's easy to imagine the days when sacrifice and slavery, rite and ritual were rampant in the Mayan culture. Even today, the countless ruins of temple walls, stairs and secret pathways exude magic and mystery. And when your archaeology lesson is complete, glorious stretches of coral sand may inspire you to build your own empire-of sand castles, of course!

Roatan, Honduras - The island of Roatan is known for its glittering bays and colorful coral reefs perfect for outdoor adventures like snorkeling and scuba diving. Discover your inner pirate in Roatan, where you can taste local rum, swim among starfish at Starfish Alley, or sample fresh seafood at local restaurants.

The 40-mile-long island borders the second-longest barrier reef on the globe, which attracts many divers each year. Go horseback riding at Little French Cay or unwind in paradise at West Bay. Don’t forget to try conch fritters and rum cake during your visit.

Our staff can assist you with all your travel arrangements.

Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
Please note that our shore excursions are operated separately and
independently of those offered by the cruise line.
©2019 - University at Sea®