COURSE CREDITS & HOURS
14 CE Credits for Psychologists
14 ANCC Contact Hours
14 ASWB ACE Credits
COURSE FEES
TARGET AUDIENCE
PROGRAM TOPICS
- Pediatric Anxiety and Depression: Signs, Symptoms, and Treatment
- Describe mental health and mental illness
- Recognize signs and symptoms of anxiety/depression
- Outline evidence-based interventions for anxiety and depression
- List other strategies caregivers can use to help their child with mental illness
- Biofeedback: What is it and how can it help the kids I treat?
- Define biofeedback
- Describe relaxation strategies to practice while using biofeedback
- Identify barriers/challenges to biofeedback
- Essentials of Cognitive Behavioral Therapy in Youth
- Define CBT
- Identify key components of CBT
- Recognize common thinking errors
- Describe basic CBT techniques
- Best Practices in Gender Affirming Care
- Reviewing affirming terminology & language
- Explaining gender development
- Discussing social & medical interventions
- Managing Chronic Pain in Youth: A Biopsychosocial Approach
- Recognize differences between acute and chronic pain conditions
- Describe how psychology is used in the treatment of chronic pain
- Understand non-pharmacological pain management strategies
- Gain an appreciation for this population and working with these families
- Recommendations and Parental Strategies for Kids’ Screen Time
- Recognize recommended screen time limits throughout development
- List 5 risks of excessive and unmonitored screen time
- Describe 5 strategies parents can use to regulate screen time
- Surveillance and Screening of Autism Spectrum Disorder
- Identify signs that a child may have ASD
- Understand ASD diagnostic criteria
- Become familiar with screening instruments for ASD
- Male Urological Emergencies
- Discuss time-related caveats in management of testicular torsion and renal colic
- CNS infections
- Discuss timing and alternatives to lumbar puncture in cases of suspected CNS infections
- Allergy and Anaphylaxis
- Appreciate the role of early epinephrine administration and early airway management in acute anaphylaxis and angioedema
- Abdominal pain and trauma
- Identify the limitations of physical exam and imaging studies in excluding some important abdominal pathologies
- Airway Management
- Discuss importance of preparation and pretreatment for successful airway management
- Manage airway in a variety of emergencies
- ENT emergencies
- Recognize and manage certain ENT emergencies with focus on rational and safe care
- Effectively manage common maladies such as epistaxis and recognize uncommon ones such as mucor
- Anticholinergics and organophosphates
- Discuss approach and management of intentional and iatrogenic anticholinergic and cholinergic toxicity
- Enable recognition of appropriate toxidromes, decontamination, and resuscitation
IMPORTANT INFORMATION
Faculty
Will Frye, PhD, BCB, ABPP
Pediatric Psychologist, Johns Hopkins All Children's Hospital
St. Petersburg, FL
Will Frye, PhD, BCB, ABPP, is a Pediatric Psychologist at Johns Hopkins All Children’s Hospital (JHACH) who specializes in the evidence-based treatment of youth with chronic pain and complex medical conditions. He holds a part-time faculty appointment as an Associate Professor at Johns Hopkins University and is board-certified in Biofeedback and Child and Adolescent Psychology. Dr. Frye earned his doctoral degree in clinical psychology from Auburn University. He completed a pre-doctoral internship in pediatric psychology at Children’s Mercy Hospital and a postdoctoral fellowship in chronic pain at Nationwide Children’s Hospital.
Dr. Frye is the author of over 30 journal articles addressing pediatric topics. He provides clinical care to patients at JHACH through their interdisciplinary chronic pain and dysautonomia clinics, inpatient consultation, outpatient psychology services, and the intensive inpatient Complex Regional Pain Syndrome Rehab Program. Dr. Frye has additional areas of clinical specialty, including program development and biofeedback interventions.
Boris Garber, DO, FACEP
Associate Professor, Case Western Reserve University School of Medicine
Medical Director, Paramedic Program, Cuyahoga Community College
Cleveland, OH
Dr. Boris Garber is a board-certified emergency medicine physician serving as an Attending Physician in the Emergency Department at MetroHealth Medical Center and an Associate Professor at Case Western Reserve University School of Medicine. After earning his medical degrees from Krasnoyarsk State Medical University and the New York Institute of Technology College of Osteopathic Medicine, he completed his emergency medicine residency at Stony Brook University. Following three years of community emergency medicine practice in central Illinois, Dr. Garber joined the staff at MetroHealth in 2005.
A dedicated medical educator with over two decades of clinical experience, Dr. Garber serves as Core Faculty for the EMS Fellowship at MetroHealth and acts as the Medical Director for the Cuyahoga Community College paramedic program. He also has extensive experience instructing advanced life support and procedural simulation.
Dr. Garber is a Fellow of the American College of Emergency Physicians (ACEP) and remains highly active in national medical advising, having served on ACEP's International Emergency Medicine, Emergency Medicine Practice, and EMS committees. He is a prolific author who has contributed chapters to leading emergency medicine texts, including Rosen’s Emergency Medicine and Tintinalli's Emergency Medicine. Furthermore, he regularly publishes peer-reviewed articles on acute care topics, including recent works covering infectious disease chemotherapy and pneumonia updates for emergency clinicians.
Accreditation
Credit Designation for Psychologists: Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibly for the content of the programs.
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In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. |
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Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 14 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA). |
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Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 14 contact hours. Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 CreditsTM as needed. Pharmacology credits are identified on individual activities. |
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Royal College of Physicians and Surgeons of Canada: |
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Credit Designation for Pharmacists: This knowledge-based activity is approved for 14 hours of pharmacy continuing education credit. |
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Successful completion of this CME activity, which includes participation in the activity, with individual assessments of the participant and feedback to the participant, enables the participant to earn 14 MOC points in the American Board of Pediatrics' (ABP) Maintenance of Certification (MOC) program. It is the CME activity provide's responsibility to submit participant completion information to ACCME for the purpose of granting ABP MOC credit. |
Cruise Itinerary
| DATE | PORT OF CALL | ARRIVE | DEPART |
|---|---|---|---|
| Sunday, December 3 | Orlando (Port Canaveral), Florida |
- | 4:30 pm |
| Monday, December 4 | CocoCay, Bahamas |
7:00 am | 5:00 pm |
| Tuesday, December 5 | *At Sea - Cruising Lectures: 8:30am - 12:30pm; 1:30pm - 4:30pm |
- | - |
| Wednesday, December 6 | Cozumel, Mexico |
7:00 am | 6:00 pm |
| Thursday, December 7 | Roatan, Honduras |
8:00 am | 5:00 pm |
| Friday, December 8 | Puerto Costa Maya, Mexico |
7:00 am | 3:00 pm |
| Saturday, December 9 | *At Sea - Cruising Lectures: 8:30am - 12:30pm; 1:30pm - 4:30pm |
- | - |
| Sunday, December 10 | Orlando (Port Canaveral), Florida |
6:00 am | - |
Ports of Call
Orlando (Port Canaveral), Florida

Practical Arrival and Logistics - The drive between Orlando International Airport (MCO) and Port Canaveral takes approximately 45 to 50 minutes via SR-528 (The Beachline Expressway). We strongly recommend a rental car if you plan to explore Winter Park or the Kennedy Space Center, as it offers the freedom to move between districts without relying on surging ride-share prices. Traffic in the greater Orlando area, particularly on I-4, is notoriously heavy; always pad your travel times by 30 minutes. For accommodations, consider splitting your stay: book your first night in the upscale enclave of Winter Park or the modern Lake Nona area, and your final pre-cruise night closer to the port in Cocoa Beach or Cape Canaveral.
Day 1 — Winter Park and Culinary Exploration - Skip the neon lights of International Drive and head 50 minutes west of the port to Winter Park. This historic, affluent enclave offers a European-style pacing that provides a stark contrast to the region's theme parks. Center your afternoon on Park Avenue, a cobblestone thoroughfare lined with independent boutiques and canopy oaks. Visit the Charles Hosmer Morse Museum of American Art, which houses the world’s most comprehensive collection of works by Louis Comfort Tiffany, including his stunning chapel interior from the 1893 World's Columbian Exposition. Afterward, take the Scenic Boat Tour for an hour-long cruise through the Winter Park Chain of Lakes, navigating narrow, hand-dug canals past historic estates.

Winter Park is also the epicenter of Central Florida's Michelin-recognized culinary scene. Dine at Prato for modern Italian cuisine, or The Ravenous Pig, a gastropub that pioneered the local farm-to-table movement. The Alfond Inn makes an excellent base for the night, featuring a contemporary art collection from Rollins College that rivals many dedicated galleries.
Day 2 — Kennedy Space Center and Coastal Decompression - Drive east to the Kennedy Space Center Visitor Complex. This is an active launch facility and a living museum of aerospace history, not a typical theme park. Arrive at opening (9:00 AM) and allocate a full, unhurried day. Begin with the Space Shuttle Atlantis exhibit; the theatrical reveal of the orbiter is genuinely moving. Walk beneath the massive Saturn V rocket in the Apollo/Saturn V Center to grasp the sheer scale of the F-1 engines. We also recommend Gateway: The Deep Space Launch Complex, focusing on commercial spaceflight. If your schedule aligns, viewing a SpaceX Falcon 9 launch from the Banana Creek viewing area is an unforgettable auditory and visual experience.
In the late afternoon, drive to Cocoa Beach. While the town can be touristy, the historic Cocoa Beach Pier and the iconic Ron Jon Surf Shop are landmarks worth a quick visit to experience authentic Florida surf culture.

Alternative Day 2 — Navigating the Theme Parks - If you prefer to visit the major theme parks, take a targeted approach focused on design and immersion rather than ride counts. Epcot is generally the most adult-friendly park, particularly during its rotating festivals (Food & Wine, Flower & Garden). The World Showcase offers a pleasant culinary tour, and Guardians of the Galaxy: Cosmic Rewind is a marvel of ride engineering. For environmental storytelling, Star Wars: Galaxy's Edge at Disney’s Hollywood Studios and The Wizarding World of Harry Potter at Universal's Islands of Adventure are masterclasses in immersive design that can be appreciated on a purely artistic level, regardless of your fandom.
Embarkation Day — Nature and Waterfront Dining - Before heading to your cruise terminal, spend a quiet morning at the Merritt Island National Wildlife Refuge. This 140,000-acre sanctuary shares a border with the space center and offers a serene counterpoint to the bustling port. A drive along Black Point Wildlife Drive often yields sightings of alligators, roseate spoonbills, and manatees.
For a pre-boarding lunch, avoid the chains and head to the Port Canaveral waterfront, known locally as The Cove. Restaurants like Grills Seafood Deck & Tiki Bar or Fishlips Waterfront Bar & Grill offer fresh, locally caught seafood in a casual, open-air setting where you can watch fishing fleets and cruise vessels navigate the channel. Most major rental car agencies have drop-off locations near the port with complimentary shuttles directly to your ship's terminal, making the final leg of your journey seamless.
CocoCay, Bahamas

For adrenaline seekers, the upcharge Thrill Waterpark houses North America's tallest waterslide, Daredevil's Peak, alongside massive wave pools. If you want a lively, complimentary resort-pool atmosphere, head to Oasis Lagoon, the Caribbean's largest freshwater pool, complete with a swim-up bar and DJ.

If you prefer a traditional beach day without additional fees, Chill Island and South Beach provide ample loungers, umbrellas, and calm, clear waters. Complimentary dining is available throughout the island at venues like Skipper's Grill and the Chill Grill.
For a more sophisticated experience away from the crowds, two premium upcharge areas stand out. The Coco Beach Club offers an oceanfront infinity pool, elevated dining, and the Bahamas' first overwater cabanas. Alternatively, Hideaway Beach is an adults-only (18+) zone featuring a private cove, heated pool, and dedicated dining venues like Slice of Paradise.
The island features a deep-water pier, meaning no tender boats are required—you can walk right off the ship. Shipboard Wi-Fi and beverage packages seamlessly extend to the island, making logistics effortless.
At Sea - Cruising
Cozumel, Mexico


A critical note regarding Mayan history: While the famous mainland sites of Tulum and Coba are spectacular, visiting them requires a 45-minute ferry to Playa del Carmen followed by a bus ride. This logistical commitment consumes your entire day and introduces transit stress. Unless these specific sites are non-negotiable, we advise remaining on the island. You can visit the smaller, on-island ruins of San Gervasio to satisfy historical curiosity without the risk of missing the ship.
If your goal is relaxation, Cozumel’s beach clubs are highly developed, ranging from high-energy all-inclusives to sophisticated, quiet retreats where the focus is on service and tranquility. When dining in the main town of San Miguel, avoid the waterfront tourist strip. Instead, walk three to four blocks inland to find authentic family-run cantinas serving excellent cochinita pibil and fresh ceviche at a fraction of the tourist prices. Cozumel is a polished tourism machine, but by focusing on the reef, the east coast, or a high-end beach club, you can curate a sophisticated and restorative experience.
Roatan, Honduras

Beyond the reef, the island offers two distinct experiences. West Bay is the quintessential Caribbean postcard—powder-white sands and calm turquoise waters—though expect significant crowds at the resorts. For a more authentic atmosphere, head to the neighboring West End village. It offers a bohemian mix of dive shops, open-air bars, and artisan stalls. Grab a fresh baleada, the thick flour tortilla staple of Honduran street food, while walking the strip.

Inland, the most popular excursions involve the island’s wildlife sanctuaries. Interactions with capuchin monkeys and sloths at places like Gumbalimba Park or Daniel Johnson's Monkey and Sloth Hang Out have become signature experiences, offering genuine engagement for animal lovers.
Ships dock at either the town of Coxen Hole or the purpose-built Mahogany Bay. Arrange transport away from these immediate port areas to experience the island’s true merit. Roatan is not a hub for colonial history or high culture; it is a natural playground. If you prioritize marine exploration or relaxed beach time over shopping and sightseeing, this port delivers.
Puerto Costa Maya, Mexico


A short taxi or shuttle ride leads to Mahahual, a neighboring fishing village that offers a genuine slice of coastal Mexican life. Here, a pedestrian malecón runs parallel to the water, lined with unpretentious beach clubs and local eateries serving fresh seafood. It provides a relaxed, low-stress beach day far superior to the crowded pool decks back at the ship.
Culturally, Costa Maya is the strategic access point for the Chacchoben Mayan ruins. Unlike the arduous travel required for Chichén Itzá, Chacchoben is accessible via a moderate drive, offering a fascinating, less-crowded introduction to ancient architecture set within a jungle teeming with wildlife. Alternatively, nature enthusiasts should consider the journey to Lake Bacalar. Known as the "Lagoon of Seven Colors," this freshwater marvel offers stunning turquoise waters and a tranquil atmosphere distinct from the ocean coast. Whether you choose the history of the ruins, the local flavor of Mahahual, or the natural beauty of Bacalar, the true value of this stop is found outside the immediate port complex.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels, or tours before and/or after your cruise conference.
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through University at Sea®. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates.
Request a Quote online or by voice at 800-525-9696 (US/Can) or direct/int'l tel +1-727-526-1571.
Prices below are for the full cruise including meals and evening entertainment
Suites
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Suite/Deluxe
Royal Loft Suite RL.
Two-decks-high stateroom with panoramic views. On second level, master bedroom has a King size bed with Duxiana Mattress; bathroom with tub, shower, two sinks and bidet and a closet. On main level, second bedroom with closet and two twin beds that convert to Royal King; dining area with dry bar, living room with sofa that converts to double bed; bathroom with shower. Private balcony with whirlpool and dining area. Sleeps up to 6 guests. Stateroom: 1,524 sq. ft. Balcony (main level): 843 sq. ft. 800-525-9696
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Ultimate Family Suite US.
The new Ultimate Family Suite is two stories of awesome thrills on every level. Like your very own in-suite slide where there's never a line, an air hockey table, table tennis on your balcony and access to just about any video game you could want. Plus a separate master suite where parents can escape to serene amenities. Up to 10 guests. Stateroom 1,134 sq. ft. Balcony: 212 sq. ft. 800-525-9696
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Spac AqTheater Suite LgBal 2BR A1.
Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs. Up to 8 guests. Stateroom: 823 sq. ft. Balcony: 772 sq. ft. 800-525-9696
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AqTheater Suite w/LgBal 2BR A2.
Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs. Up to 8 guests. Stateroom: 673 sq. ft. Balcony: 610 sq. 800-525-9696
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Crown Loft Suite w/Balcony L1.
Two-decks-high stateroom with panoramic views. Master bedroom with Royal King size bed and bath on second level. Bath with shower on main level. Private balcony with chairs, dining area with dry bar, table/desk. Living room sofa converts to double bed. Sleeps up to 4 guests. Stateroom: 545 sq. ft. Balcony : 114 sq. ft. 800-525-9696
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Suite/Deluxe
Grand Suite - 1 Bedroom GS.
Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub and two sinks. Living room with sofa that converts to double bed. Private balcony with seating area and private dining. Up to 4 guests. Stateroom: 371 sq. ft. Balcony: 105 sq. ft. 800-525-9696
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Balcony
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Balcony
Ocean View with Large Balcony 1C.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, TV, radio and phone.
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Up to 4 guests. Stateroom: 182 sq. ft. Balcony: 50 sq. ft. 800-525-9696
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Balcony
Ocean View with Large Balcony 2C.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, TV, radio and phone.
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Up to 4 guests. Stateroom: 182 sq. ft. Balcony: 50 sq. ft. 800-525-9696
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Balcony
Boardwalk View Balcony 1I.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, TV, radio and phone.
Two twin beds that convert to Royal King, boardwalk view balcony, sitting area, and a private bathroom. Up to 4 guests. Stateroom: 182 sq. ft. Balcony: 52 sq. ft. 800-525-9696
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Balcony
Boardwalk View Balcony 2I.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, TV, radio and phone.
Two twin beds that convert to Royal King, boardwalk view balcony, sitting area, and a private bathroom. Up to 4 guests. Stateroom: 182 sq. ft. Balcony: 52 sq. ft. 800-525-9696
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Outside
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Outside
Ultra Spacious Ocean View 1K.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, TV, radio and phone. Two twin beds that convert to Royal King. Sofa converts to double, two Pullman beds, private bathroom and sitting area. Up to 6 guests. Stateroom: 271 sq. ft. 800-525-9696
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Inside
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Central Park Interior View 2S.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, TV, radio and phone. Two twin beds that convert to a Royal King bed. One double sofa bed in staterooms with up to 4 guests. Room with bed, vanity and sitting area with sofa. Stateroom: 199 sq. ft. 800-525-9696
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Before & After Your Cruise
Pre and post-cruise hotel arrangements can be made through our office. Call 800-525-9696 or e-mail us for personalized recommendations.
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
- Simply provide a few short details about your trip
- Review the available protection plans
- Enjoy the peace of mind you deserve
Why Protect your Trip?
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
- Cancelling your trip after unexpectedly becoming too sick to travel
- Taking care of a sick or injured traveling companion
- Having to end your trip early due to a family emergency
- Dealing with a flight delay or cancellation
- Needing to buy personal items if your luggage is lost or stolen
- Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
- A doctor says you or a traveling companion is too sick to fly
- Your parent or child requires hospitalization
- You need to attend the birth of a family member’s child
- You have a traffic accident (not breakdown) on the way to the airport
- A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
- You have a covered illness or injury and a doctor says you must return home
- A family member has a qualifying injury and needs your care
- A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
- You slip and break your ankle while sightseeing
- You get food poisoning while sampling the local cuisine
- You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
- Medical triage with referrals to local prescreened medical providers
- Ongoing medical monitoring
- Payment guarantee
- Emergency medical transportation
Additional services for travel-related emergencies can help with:
- Missed connecting flights
- Lost/stolen travel documents
- Pre-trip information
- Prescription replacements
Our Promise to You
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
File a ClaimIf you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.
Update Your Plan
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Manage My PlanAbout Allianz Global Assistance
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.






