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800-926-3775

University at Sea®

5700 4th Street North
St. Petersburg, FL 33703

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Monday - Friday
9:00am - 5:00pm EST
Saturday
10:00am - 2:00pm EST
Cruise Conference Planning For Your Association

Interprofessional Updates in Communication, including Legal Issues of Misconduct in Medical and Dental Healthcare.

7-Night Eastern Caribbean & CocoCay Cruise
Round-trip Miami, Florida
March 23 - 30, 2024
Royal Caribbean's <em>Icon of the Seas</em>
Royal Caribbean's Icon of the Seas
16 CE Credits for Psychologists
16 ASWB ACE Credits
16.0 AMA PRA Category 1 Credits™
16 ACPE Credits
CLE Credit may be available.
16 (part II) MOC points in medical knowledge in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program
16.0 Contact Hours
Course Fees
$995 for Physicians, Attorneys, Psychologists, Doctors of Pharmacy, & Dentists
$795 for Physician Assistants
$595 for Nurses, Residents, Students & Others

Target Audience
Psychologists, Social WorkersPhysicians, Physician Assistants, Nurses, Nurse Practitioners, PharmacistsAttorneys
Program Purpose / Objectives
  1. Update in Communication Skills for Clinicians
    • Describe three new communication tools used when interviewing patients.
    • Associate nonverbal cues to their meaning.
  2. Advanced Communication Skills
    • Apply three tools used for communicating topics that may be sensitive.
    • Recognize communication barriers and employ techniques to improve connection.
  3. Breaking Bad News
    • Demonstrate a six step communication tool used to deliver bad news.
  4. Intimate Partner Violence and Human Sex Trafficking
    • Identify signs of Intimate Partner Violence and Human Sex Trafficking
    • Apply communication tools to enhance victim disclosure
  5. Motivational Interviewing and the Science of Behavior Change
    • Demonstrate communication techniques used in Motivational Interviewing.
    • Apply new research techniques in Behavioral Science.
  6. The Neuroscience of Anger and the Angry Patient Encounter
    • Describe 3 concepts in the neuroscience of anger.
    • Demonstrate the use of a communication tool to mitigate anger in others
  7. Navigating Difficult Conversations
      Manage conversations when they become uncomfortable or difficult for oneself or others.
    • Identify tools that may enhance resilience when conversations stressful.
  8. Legal issues in investigations
    • List the key steps to take to ensure a proper investigation process
    • Identify key things to avoid doing in misconduct investigations
  9. Legal issues in complex complaints and investigations
    • Develop awareness about legal issues raised in complaints of misconduct to prevent human, financial and reputational harm(s).
  10. How to conduct trauma-informed investigations
    • Develop awareness of key aspects of trauma-informed approaches and practices
    • Discuss communication strategies to use and avoid in handling sensitive and traumatic complaints and investigations
  11. Key considerations for sexual misconduct complaints
    • Discuss strategies for handling or being involved in sexual misconduct complaints
  12. How to save financial and reputational costs when faced with complaint(s) of misconduct in your workplace
    • Learn strategies to employ in order to mitigate reputational and financial costs, from the time of receiving a complaint and throughout the process of a complaint and investigation.
  13. How to avoid complaints of sexual misconduct in your workplace
    • Understand power imbalances
    • Develop strong policies and employ robust communication strategies and techniques to save money, stress and reputational harm
Conference Sessions generally take place on days at sea (as itinerary allows), giving you plenty of time to enjoy your meals, evenings and ports of call with your companion, family and friends.
IMPORTANT NOTE: All conferees, their families, and guests must book their cruise within the University at Sea® meeting group through University at Sea® at 800-926-3775 or by registering online. This ensures our company can provide conference services and complimentary social amenities to all meeting participants and their guests. Thank you for your cooperation.
Faculty

Monica Broome, MD, FACP, FAACH, FAMWA

Monica Broome, MD, FACP, FAACH, FAMWA
Dr. Monica Broome Receives Exceptional Mentor Award from American Medical Women’s Association
International Speaker for Medicine, Law, and Business
Director Communication Skills Program 
Vice Chair, Global Listening Centre
Deputy National Representative of the International Association for Communication in Healthcare for the US for 2018-2020
Master Trainer Institute of Healthcare Communications
Assistant Professor of Medicine
University of Miami Miller School of Medicine 
  Dr. Monica Broome is the Director of the new Communication Skills Program for University of Miami Miller School of Medicine. Her interest is in the neuroscience of communication specifically physician patient communication. The scope of this program includes the undergraduate, graduate, and faculty development levels.

Dr. Broome completed a three year fellowship under the Director of Education Development in the Department of Medical Education, University of Miami Miller School of Medicine. During her fellowship she completed programs in the Macy Institute for Health Communication Curriculum Development and is certified as a master trainer of the Institute for Healthcare Communication. Her scholarly work includes presentations and workshops nationally for the Association of American Medical Colleges, Society of General Internal Medicine, and Southern Group on Educational Affairs, and internationally for the European Association for Communication in Health Care, the International Conference on Communication in Healthcare, and the International Association of Law and Mental Health with the focus on communication skills training concerning conflict and bullying. She serves on the American College of Physicians Legislative Action Program for Health Care Reform and participated as a Florida delegate for Leadership Day in Washington DC. She servers on the Editorial Board of Medical Encounter, and Chaired the Committee on Communication and Technology for the 2006 American Academy on Communication in Healthcare Annual Research and Teaching Forum. Dr. Broome co-chaired the International Conference on Communication in Healthcare held in the USA in Miami, October 2009.

Dr. Broome, formerly Dr. Harris, is an alumnus of the University Of Miami School Of Medicine. Her specialty is Internal Medicine for which she has received recognition and accolades from colleagues and patients, including a service award from the State of Virginia Department of Disabled American Veterans. She was the Founder and former Medical Director of the Women’s Veterans Comprehensive Health Program, in Hampton Virginia. Dr. Broome was selected as one of the representatives from the state of Florida to participate in a National Summit on Women’s Veterans Health Issues at the White House which resulted in a position paper for Congress.

To continue her interest in promoting women’s health, Dr. Broome served on the Institutes for Women’s Health Education/Academic Training Subcommittee and currently serves on the Women in Academic Medicine at the University Of Miami Miller School Of Medicine. She is a Diplomat of the American Board of Internal Medicine, a Fellow in the American College of Physicians, and a Fellow of the American Academy of Communication in Healthcare.

Dr. Broome was recently appointed to serve for two years on the Introduction to Clinical Diagnosis Test Committee of the National Board of Medical Examiners, and concurrently for the United States Medical Licensing Examination. USMLE is the sole licensing examination for allopathic physicians in the United States.

Internationally, she was recently awarded Elsevier Journal Reviewer Recognition Outstanding Reviewer Status for their Journal Patient Education and Counseling. Dr. Broome has been appointed to serve as Deputy National Representative of the European Association on Communication in Healthcare. There are only two representatives for each member country. This nomination and appointment has special significance on a personal level as representatives are nominated by the votes of colleagues.

Dr. Broome is the Course Director of the new Bridge Course for the University Of Miami Miller School Of Medicine. This new program facilitates the integration of incoming medical students from International Medical University Malaysia.
Current projects include serving as Educational Director of Candid Conversations, training and e-learning program of the sexual health concerns of women patients; and developing wisdom in medicine by enhancing personal awareness in the aftermath of adverse outcomes. Dr. Broome teaches communication skills updates as faculty of the University at Sea.

New for 2020, Dr. Broome is named the National Co-Chair East Coast for the American Medical Women’s Association Physicians Against the Trafficking of Humans program.

Shelley Ball, BA (HONS), JD, CERT. HUMAN RIGHTS

Shelley Ball, BA (HONS), JD, CERT. HUMAN RIGHTS
Principal, Shelsu Pacific Consulting Inc.
Appointed board member, Patient Care Quality Review Board, British Columbia
Previous senior in-house counsel, BC health regulation (dentistry, oral health, nursing and midwifery) She is an appointed member of the Patient Care Quality Review Board of British Columbia, and member of the Canadian Network for Agencies of Regulationís Education Planning Advisory Committee. For several years, she has been a pro-bono advisor for Forensic Guardians International, which provides dignified management of human remains during conflicts and emergencies. She was previously a mentor to law students with the Canadian Bar Association.
She is a subject matter professional in sexual misconduct and investigations, and often speaks internationally on those topics as well as trauma-informed and compassionate practice, risk and prevention. In 2023, she was nominated as one of Canadaís 25 Most Influential Lawyers for her work in creating fair, impartial and trauma-informed institutional investigation systems.
Shelley holds a Bachelor of Arts degree in Criminology with First Class Honours, a Juris Doctor, and a Certificate in Human Rights Law for Education Professionals. She is also a certified and experienced restorative justice facilitator.

Our staff can assist you with all your travel arrangements.

Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Cruise Itinerary

DATE PORT OF CALL ARRIVE DEPART
Sat Mar 23 Miami, Florida
- 4:30 pm
Sun Mar 24 *At Sea - Cruising
- -
Mon Mar 25 *At Sea - Cruising
- -
Tue Mar 26 Basseterre, St. Kitts
8:00 am 6:00 pm
Wed Mar 27 Charlotte Amalie, St. Thomas, U.S.V.I.
7:00 am 3:00 pm
Thu Mar 28 *At Sea - Cruising
- -
Fri Mar 29 Coco Cay, Bahamas
9:00 am 5:00 pm
Sat Mar 30 Miami, Florida
6:00 am -
*Tentative course schedule, actual class times may differ.

Ports of Call

Miami, Florida - As far as vacation destinations go, Miami tops most sun-seekers’ lists. With its gorgeous beaches, vibrant neighborhoods and melting pot of cultures, the Magic City is the perfect place to spend a few days before your Caribbean island hop. Ahead of your cruise from Miami, jump-start your morning in true Miami style with a Cuban cafecito from a ventanita — a streetside shop window. Then climb the historic lighthouse at Bill Baggs Cape Florida State Park on quiet Key Biscayne before lounging on the island’s secluded sandy shores. If you’re looking for a bit more action, head to South Beach — home to world-class restaurants, nightlife, shopping and lively beaches, all set against snap-worthy Art Deco buildings. Art lovers who visit Miami can head to Wynwood and explore the neighborhood’s colorful street murals and local galleries. Or take a trip back in time at the Renaissance-style Vizcaya estate, which offers a glimpse into Miami’s dazzling past.

At Sea - Cruising - Cruising

Basseterre, St. Kitts - The island England zealously defended from Brimstone Hill, the "Gibraltar of the West Indies." In Basseterre, a mini-London, there's Piccadilly Circus to shop and a gingerbread version of Big Ben by which to check the hour.

Charlotte Amalie, St. Thomas, U.S.V.I. - Named after a Danish Queen, Charlotte Amalie has one of the most breathtaking deepwater harbors in the world. The key sights of Charlotte Amalie are located within the town centre, making it easy to combine sightseeing with St. Thomas’ fantastic shopping opportunities. Eighteenth century architecture provides the perfect backdrop for walking tours and shopping here in the "Duty Free Capital of the World." For a dose of history, visit Emancipation Park, the American-Caribbean History Museum, or Bluebeard the pirate's castle at Magen’s Bay. If tropical bliss is what you're after, head to any of Charlotte Amalie’s pristine beaches, where the warm water, white sands and palm trees will lull you into deep relaxation!

Coco Cay, Bahamas - Located in the middle of the Caribbean's bright blue water lies the secluded island of CocoCay. With its white-sand beaches and spectacular surroundings, CocoCay is a wonderland of adventure. Reserved exclusively for Royal Caribbean guests, this tropical paradise has recently been updated with new aquatic facilities, nature trails and a ton of great places to just sit back, relax and enjoy a tropical drink.

CocoCay Map

Perfect Day at CocoCay

Our staff can assist you with all your travel arrangements.

Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
SHORE EXCURSIONS
Please note that our shore excursions are operated separately and
independently of those offered by the cruise line.
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