COURSE CREDITS & HOURS
COURSE FEES
TARGET AUDIENCE
PROGRAM TOPICS
- Tele-Supervision: Ethical Practices in Clinical Supervision
COVID and Post-COVID conditions have presented challenges for counselors-in-training and clinical supervisors. States have made various provisions to accommodate the profession while striving to maintain protective standards. Counselor educators and site supervisors work collaboratively to protect the integrity of the clinical experience and to provide opportunities for residents and counselors-in-training. This seminar will examine some of the challenges nation-wide and identify best practices. Ethical and legislative issues will be presented and include tele-supervision liabilities, limitations and also effectiveness.
- Key Clinical Factors and Considerations with Military and Veterans
Military service members, their families, and veterans have unique needs that require a culturally competent approach to services and mental health treatment. Studies show that community providers are not as culturally competent with the military population as VA and DOD clinicians. With critical mental health access shortages in the Department of Veterans Affairs (VA) and Department of Defense (DOD), it is essential to increase the military population's access to timely and culturally competent mental health services. This 120-minute training will provide attendees with an overview of the cultural differences working with military versus civilian populations. We will delve into the key mental health factors that influence and correlate with the military service, such as military training and combat operations; substance use and misuse; suicide, family stressors and combat related stress and trauma. Training will wrap up with the examination of core interventions to enhance and augment treatment efficacy.
- Cognitive-Behavioral Therapy for Individuals with PTSD and a Substance Use Disorder
This workshop will provide an overview of the core concepts of Cognitive-Behavioral Therapy (CBT) and discuss its applicability to dually diagnosed individuals with Post-Traumatic Stress Disorder (PTSD) and Substance Use Disorders (SUD). Case examples and other practice applications of CBT techniques will acquaint participants with intervention strategies to help clients acquire more effective skills for managing co-occurring PTSD and SUDs.
- Don't Bleed On The Client: Intentional Self-Care
This workshop is designed to enhance the work of mental health clinicians, practitioners, educators, ministry, and social services. To be the best clinician and educator you can be is a journey of skill development, insight enhancement, and self-awareness. With the lens of whole-person health care, we will explore personal areas of growth and awareness regarding implicit bias and its impact in the therapeutic milieu and the lives of our clients.
- Dream Work in Group Therapy: An Experiential Voyage
Dreams has been acknowledged as meaningful to our existence and growth for centuries, and more recently as relevant tools used for research in fields such as psychology and neuroscience. Dreams are the brain's way of sorting through information. Studies about the ‘resting brain’ suggests it retrieves this information, digests, and learns from it in a "consequence free zone where the brain can practice social and behavioral strategies." In the 'gold standard ' book on dream interpretation the father of psychoanalysis, Sigmund Freud, suggests that dreams are a road map to the unconscious. Other scholars suggest that dreams reflect a person’s innermost desires/struggles, and that our minds create images/stories to manage all this activity (Goldman). Integrating dreams in group therapy is a valuable tool for self-empowerment. For over 15 years, I have found Dream Work in group therapy to be a trauma-informed and creative way to engage participants looking to gain awareness and greater understanding for self-empowerment and change. In this experiential workshop, participants will review a dream and use an effective model to demonstrate how dreams can generate self-empowerment and behavior change by exploring possibilities in the face of ambivalence and self-doubt.
- Integrated Treatment: What? Why? and How?
Substance disorders are linked with psychiatric or mental disorders and symptoms in ways that can include masking a mental illness which can keep a person from receiving appropriate and effective treatment. Many practitioners find it challenging to identify where a substance disorder stops and psychiatric disorder begins. What comes first, the chicken or the egg? This workshop will describe integrated treatment, its benefits and barriers, and how to utilize the integrated dual disorder treatment model in the treatment of co-occurring mental health and substance use disorders.
IMPORTANT INFORMATION
Faculty
Angele Moss-Baker, LPC, LMFT, MAC, SAP
Philicia Jefferson, PhD, LPC
Suzanne L. Walker, LCMHC
Having served in both clinical provider, supervisor, and clinical director positions for over 38 years, Suzanne valued how to systems and multidisciplinary teams on a macro and micro levels enhance clinical processes and growth. Adapting to multiple military relocations, Suzanne’s breadth of work experience helped augment her knowledge and appreciation for all aspects of the clinical mental health counseling profession. Aside from practice, Suzanne has volunteered as committee chair and leadership positions in state and national counseling organizations with an ardent focus on advocacy for the profession and licensure as a standard requisite for clinical mental health counseling practice and the profession. Suzanne has been pleased to present on clinical counseling best practices working with the military and veteran populations, nonprofit strategic planning, and counselor advocacy. In retirement, Suzanne also enjoys travel, history, art, and going on adventures and exploring nature with her West Highland Terrier, Hamilton Barclay.
Omoronike Hamilton, LPC, NBCC
Darryl! LC Moch, M.ED
Frances M. Christian, PhD, LCSW
VCU Department of Psychiatry, Division of Ambulatory Care Psychiatry, Richmond, VA
Consultant and Workshop Presenter
National Association of Social Workers, Virginia Chapter
Richmond, VA
Clinical Professor
VCU Department of Psychiatry, Richmond, VA
Frances M. Christian, Ph.D., LCSW, provides psychotherapy services to individuals, couples, and families as a private practitioner. She is a former full-time Virginia Commonwealth University Medical Center Department of Psychiatry faculty member who served as Director of Clinical Social Work and Co-Director of the Anxiety Disorders Specialty Clinic. She remains affiliated with the Department of Psychiatry as an external Clinical Professor supervising VCU psychiatry residents in providing psychotherapy services. She is a seasoned cognitive-behavioral therapist specializing in working with trauma survivors. She is past Chairman of the Commonwealth of Virginia Department of Health Professions Board of Social Work and an active member of several professional organizations, including the Association of Cognitive and Behavioral Therapies (ABCT), The National Association of Social Workers (NASW,) and the National Association of Black Social Workers (NABSW), International OCD Foundation and the International Society for the Study of Trauma & Dissociation (ISSTD), In 2013 she received a Lifetime Achievement Award from the National Association of Social Workers, Virginia Chapter recognizing her as "someone who has been recognized beyond the social work profession”.
Accreditation
Comprehensive Addiction & Psychological Services, LLC (CAPS) has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6918. Programs that do not qualify for NBCC credit are clearly identified. Comprehensive Addiction & Psychological Services, LLC (CAPS) is solely responsible for all aspects of the programs.
Comprehensive Addiction & Psychological Services, LLC (CAPS), is a NAADAC Approved Education Provider, NAADAC Provider #137906. Comprehensive Addiction & Psychological Services, LLC (CAPS) is responsible for all aspects of its programing.
Accreditation: Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibility for the content of the programs.
Designation: As an organization approved by the American Psychological Association, Continuing Education, Inc. is offering this activity for a maximum of 16 hours of continuing education credit. Each psychologist should claim only those hours of credit that he/she actually spent in the educational activity.
As a Jointly Accredited Organization, Continuing Education, Inc. is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 16 Clinical continuing education credits.
Does not apply to the following states/provinces: New Jersey, New York, Yukon Territories.
Cruise Itinerary
| DATE | PORT OF CALL | ARRIVE | DEPART |
|---|---|---|---|
| Saturday, October 21 | Fort Lauderdale, Florida |
- | 4:00 pm |
| Sunday, October 22 | *At Sea - Cruising Meeting 8:00AM - 3:00PM |
- | - |
| Monday, October 23 | *At Sea - Cruising Meeting 8:00AM - 3:00PM |
- | - |
| Tuesday, October 24 | St. Croix, U.S. Virgin Islands |
8:00 am | 5:00 pm |
| Wednesday, October 25 | Tortola, British Virgin Islands |
7:00 am | 3:00 pm |
| Thursday, October 26 | *At Sea - Cruising Meeting 8:00AM - 2:00PM |
- | - |
| Friday, October 27 | CocoCay, Bahamas |
9:30 am | 5:00 pm |
| Saturday, October 28 | Fort Lauderdale, Florida |
7:00 am | - |
Ports of Call
Fort Lauderdale, Florida
For the educated traveler, this city offers a compelling argument for extending your vacation by 24 to 48 hours. The infrastructure here is built around the water, not just as a backdrop, but as a thoroughfare. The most authentic way to understand the city’s layout and soul is not by car, but from the deck of the Water Taxi. While we generally advise against tourist-heavy transport, this is the exception. It serves as a floating, hop-on-hop-off architecture tour that glides along the Intracoastal Waterway. From this vantage point, the city unfolds: stunning mid-century modern waterfront mansions, sleek mega-yachts, and lush mangrove-lined shores. It connects the key districts—from the historic riverfront to the beach—allowing you to explore without the stress of traffic or parking.
The Cultural and Social Hubs - At the center of the city’s social life is Las Olas Boulevard. This beautifully landscaped thoroughfare stretches from the central business district to the ocean, lined with independent boutiques, art galleries, and a diverse array of restaurants. It is eminently walkable and polished without being pretentious. Here, you can browse contemporary art or fine jewelry before settling into a bustling Italian trattoria or a quiet table at a modern American bistro. For those interested in history, the nearby Stranahan House—the oldest surviving structure in Broward County—offers a glimpse into the frontier trading post days of the early 1900s.
Beyond the shopping and dining, Fort Lauderdale offers accessible cultural experiences that provide a deeper sense of place. The Bonnet House Museum & Gardens is a standout. This historic 35-acre estate, once the winter retreat of artists Frederic and Evelyn Bartlett, feels like a secret garden frozen in time, surrounded by modern development. You can tour the whimsical home, filled with the couple’s art, and wander through lush grounds that include a desert garden and native barrier island habitat. It is a tranquil escape that reveals the charm of Old Florida.
For art enthusiasts, the NSU Art Museum Fort Lauderdale features a notable collection of American and European modern art, with particular strength in Latin American works and the largest collection of pieces by American impressionist William Glackens. It is a manageable museum, perfect for a few hours of quiet contemplation.
The Coast - Then, of course, there is the beach. Fort Lauderdale Beach is a magnificent stretch of pale sand and turquoise water, framed by a signature white wave wall. Unlike the crowded, party-centric beaches found elsewhere in South Florida, the atmosphere here is more relaxed and grown-up. The beachfront promenade is ideal for a morning walk or bike ride, and the beach itself is wide enough to ensure personal space. It attracts professionals and families seeking sun and serenity rather than spectacle.
An Unhurried Pre-Cruise Itinerary - Arriving a couple of days early transforms the start of your vacation from a stressful travel day into a seamless extension of your holiday. This pace allows for discovery without exhaustion.
Day 1: Arrival & Waterway Immersion
- Afternoon: Fort Lauderdale-Hollywood International Airport (FLL) is conveniently located just minutes from the city center and port. After checking into your hotel, head immediately for a waterfront lunch. We recommend finding a spot along the Intracoastal where you can watch the boat traffic—restaurants like Coconuts or 15th Street Fisheries offer fresh seafood and a quintessential nautical vibe.
- Late Afternoon: Purchase an all-day pass for the Water Taxi. Don’t worry about a specific destination just yet; simply ride the main loop. It is the perfect orientation, allowing you to appreciate the city’s unique geography and stunning architecture from the water as the sun begins to lower.
- Evening: Disembark at the Las Olas Boulevard stop. Enjoy a leisurely stroll, browse the shops, and select a restaurant for dinner. The boulevard is beautifully lit at night, creating a festive yet sophisticated atmosphere.
- Morning: Take a short ride to the Bonnet House Museum & Gardens. We recommend arriving close to opening time to beat the heat and the crowds. Allow at least two hours to explore the house and the sprawling grounds. It is a peaceful and utterly unique Florida experience.
- Lunch: Head toward the beach and find a casual café along A1A for a light lunch with an ocean breeze.
- Afternoon: Dedicate the afternoon to the beach. Whether you choose to walk the promenade, rent a lounge chair, or take a dip in the Atlantic, this is your time to unwind completely. If you prefer to stay out of the sun, the NSU Art Museum is an excellent, climate-controlled alternative.
- Evening: For your final dinner, consider a "Dock and Dine" experience. Many of the city's best restaurants are accessible by boat or overlook the canals. Enjoying fresh stone crab or local snapper while watching the yachts glide by is the definitive Fort Lauderdale dining experience.
Enjoy a relaxed breakfast. With Port Everglades located just a few miles from most downtown and beach hotels, there is absolutely no need to rush. A short, stress-free transfer to the port will have you boarding your ship feeling refreshed, acclimated, and already steeped in the vacation mindset.
At Sea - Cruising
St. Croix, U.S. Virgin Islands
Tortola, British Virgin Islands
A short taxi ride leads to Cane Garden Bay, a classic Caribbean crescent of white sand and calm, turquoise water, lined with casual beach bars. For a more secluded experience, Smuggler’s Cove offers excellent snorkeling in a protected bay. For panoramic views, a trip to Sage Mountain National Park reveals a canopy of tropical forest and trails overlooking the surrounding archipelago.
A visit to the Callwood Rum Distillery in Cane Garden Bay provides a rustic glimpse into the island's past. This centuries-old, family-run operation still uses original equipment, offering a truly authentic taste of local history. Tortola is best suited for travelers seeking stunning scenery and a relaxed pace, rather than extensive shopping or numerous historical landmarks.
CocoCay, Bahamas
For adrenaline seekers, the upcharge Thrill Waterpark houses North America's tallest waterslide, Daredevil's Peak, alongside massive wave pools. If you want a lively, complimentary resort-pool atmosphere, head to Oasis Lagoon, the Caribbean's largest freshwater pool, complete with a swim-up bar and DJ.
If you prefer a traditional beach day without additional fees, Chill Island and South Beach provide ample loungers, umbrellas, and calm, clear waters. Complimentary dining is available throughout the island at venues like Skipper's Grill and the Chill Grill.
For a more sophisticated experience away from the crowds, two premium upcharge areas stand out. The Coco Beach Club offers an oceanfront infinity pool, elevated dining, and the Bahamas' first overwater cabanas. Alternatively, Hideaway Beach is an adults-only (18+) zone featuring a private cove, heated pool, and dedicated dining venues like Slice of Paradise.
The island features a deep-water pier, meaning no tender boats are required—you can walk right off the ship. Shipboard Wi-Fi and beverage packages seamlessly extend to the island, making logistics effortless.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels, or tours before and/or after your cruise conference.
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through University at Sea®. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates.
Request a Quote online or by voice at 800-525-9696 (US/Can) or direct/int'l tel +1-727-526-1571.
Prices below are for the full cruise including meals and evening entertainment
Suites
Junior Suite with Balcony (J4)Two twin beds that convert to Royal King, private balcony, sitting area with sofa and bathroom with tub. Stateroom: 277 sq. ft. Balcony: 50 sq. ft.
Suite/Deluxe
Royal Suite with Balcony RS.
Grand entrance with doorbell. Bedroom with king-size bed, and private bathroom with tub, private balcony with whirlpool, living room with queen-size sofa bed and baby grand piano. Stateroom: 1,188 sq. ft. Balcony 170 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
Owner's Suite - 1 Bedroom OS.
Marble entry with door bell. Queen-size bed, bathroom with tub. Separate living area with a queen-size sofa bed. Stateroom: 506 sq. ft. Balcony: 64 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
Grand Suite - 2 Bedrooms GT.
Two bedrooms with two twin beds that convert to Royal King (one room with third and fourth Pullman beds), balcony, two bathrooms (one with tub) and living area with double sofa bed. Stateroom: 610 sq. ft. Balcony: 234 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
Grand Suite - 1 Bedroom GS.
Marble entry. Room has two twin beds that convert to Royal King, private balcony, sitting area with double sofa bed and bathroom with tub. Stateroom: 381 sq. ft. Balcony: 95 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
Junior Suite with Balcony J3.
Two twin beds that convert to Royal King, private balcony, sitting area with sofa and bathroom with tub. Stateroom: 277 sq. ft. Balcony: 50 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
Oceanview Panoramic Suite (No Balcony) VP.
Two twin beds that convert to Royal King. Curtained section with bunk beds. Living area with double sofa bed, vanity and sitting area. One and a half baths with shower. Floor to ceiling wrap around panoramic windows. Stateroom: 406 sq. ft. 800-525-9696
for Pricing
Balcony
Oceanview with Balcony (2D)Two twin beds that convert to Royal King, sitting area with sofa, private balcony and bathroom. Stateroom: 162 sq. ft. Balcony: 46 sq. ft.
Oceanview with Balcony (4D)Two twin beds that convert to Royal King, sitting area with sofa, private balcony and bathroom. Stateroom: 162 sq. ft. Balcony: 46 sq. ft.
Balcony
Spacious Oceanview with Balcony 1B.
Two twin beds that convert to Royal King, private balcony, sitting area with sofa, vanity area and bathroom. Stateroom: 188 sq. ft. Balcony: 42 sq. ft 800-525-9696
for Pricing
Balcony
Spacious Oceanview with Balcony 2B.
Two twin beds that convert to Royal King, private balcony, sitting area with sofa, vanity area and bathroom. Stateroom: 188 sq. ft. Balcony: 42 sq. ft 800-525-9696
for Pricing
Balcony
Spacious Oceanview with Balcony 3B.
Two twin beds that convert to Royal King, private balcony, sitting area with sofa, vanity area and bathroom. Stateroom: 188 sq. ft. Balcony: 42 sq. ft 800-525-9696
for Pricing
Balcony
Spacious Oceanview with Balcony 4B.
Two twin beds that convert to Royal King, private balcony, sitting area with sofa, vanity area and bathroom. Stateroom: 188 sq. ft. Balcony: 42 sq. ft 800-525-9696
for Pricing
Balcony
Spacious Oceanview with Balcony 6B.
Two twin beds that convert to Royal King, private balcony, sitting area with sofa, vanity area and bathroom. Stateroom: 188 sq. ft. Balcony: 42 sq. ft 800-525-9696
for Pricing
Balcony
Oceanview with Balcony 1D.
Two twin beds that convert to Royal King, sitting area with sofa, private balcony and bathroom. Stateroom: 162 sq. ft. Balcony: 46 sq. ft. 800-525-9696
for Pricing
Balcony
Oceanview with Balcony 3D.
Two twin beds that convert to Royal King, sitting area with sofa, private balcony and bathroom. Stateroom: 162 sq. ft. Balcony: 46 sq. ft. 800-525-9696
for Pricing
Balcony
Oceanview with Balcony 5D.
Two twin beds that convert to Royal King, sitting area with sofa, private balcony and bathroom. Stateroom: 162 sq. ft. Balcony: 46 sq. ft. 800-525-9696
for Pricing
Balcony
Oceanview with Balcony 6D.
Two twin beds that convert to Royal King, sitting area with sofa, private balcony and bathroom. Stateroom: 162 sq. ft. Balcony: 46 sq. ft. 800-525-9696
for Pricing
Balcony
Oceanview with Balcony 7D.
Two twin beds that convert to Royal King, sitting area with sofa, private balcony and bathroom. Stateroom: 162 sq. ft. Balcony: 46 sq. ft. 800-525-9696
for Pricing
Outside
Oceanview Stateroom (2N)Two twin beds that convert to Royal King and private bathroom. Stateroom: 161 sq. ft.
Outside
Ultra Spacious Oceanview 1K.
Two twin beds that convert to Royal King, two Pullman beds in separate area, separate sitting area with sofa bed and bathroom. Stateroom: 328 sq. ft. 800-525-9696
for Pricing
Outside
Spacious Oceanview 1M.
Two twin beds that convert to Royal King, sitting area with sofa, vanity area and bathroom. Stateroom: 211 sq. ft. 800-525-9696
for Pricing
Outside
Spacious Oceanview 4M.
Two twin beds that convert to Royal King, sitting area with sofa, vanity area and bathroom. Stateroom: 211 sq. ft. 800-525-9696
for Pricing
Outside
Spacious Panoramic Oceanview 1L.
Two twin beds that convert to Royal King with an open bed frame. Double sofa bed. Wider entry door. Turning spaces. Lowered vanity with sitting area, closet rods and safe. Private bathroom with a wider door, roll-in shower, grab bars, fold-down shower seat, raised toilet and a lowered sink. Floor to ceiling wrap around panoramic window. Stateroom: 191 sq. ft. 800-525-9696
for Pricing
Outside
Oceanview Stateroom 1N.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 161 sq. ft. 800-525-9696
for Pricing
Outside
Oceanview Stateroom 3N.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 161 sq. ft. 800-525-9696
for Pricing
Outside
Oceanview Stateroom 8N.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 161 sq. ft. 800-525-9696
for Pricing
Inside
Interior Stateroom (4V)Two twin beds that convert to Royal King sitting area with sofa, vanity area, and bathroom. Stateroom: 151 sq. ft.
Inside
Promenade View Interior 1T.
A view of the Royal Promenade with bowed windows, two twin beds that convert to Royal King and private bathroom. Stateroom: 167 sq. ft. 800-525-9696
for Pricing
Inside
Interior Stateroom 1V.
Two twin beds that convert to Royal King sitting area with sofa, vanity area, and bathroom. Stateroom: 151 sq. ft. 800-525-9696
for Pricing
Inside
Interior Stateroom 2V.
Two twin beds that convert to Royal King sitting area with sofa, vanity area, and bathroom. Stateroom: 151 sq. ft. 800-525-9696
for Pricing
Inside
Interior Stateroom 3V.
Two twin beds that convert to Royal King sitting area with sofa, vanity area, and bathroom. Stateroom: 151 sq. ft. 800-525-9696
for Pricing
Inside
Interior Stateroom 6V.
Two twin beds that convert to Royal King sitting area with sofa, vanity area, and bathroom. Stateroom: 151 sq. ft. 800-525-9696
for Pricing
Inside
Studio Interior 2W.
One twin bed, vanity area, and bathroom. (106 sq. ft.) Accommodates 1 guest. Stateroom: 106 sq. ft. 800-525-9696
for Pricing
Before & After Your Cruise
Hotels
The Victoria Park Hotel
Where Comfort and Relaxation are Everything
855 NE 20th Ave, Fort Lauderdale, FL 33304 — Fort Lauderdale
Lago Mar Beach Resort & Club
Family Owned and Operated for Sixty Excellent Years
1700 S Ocean Ln, Fort Lauderdale, FL 33316 — Fort Lauderdale
Four Seasons Hotel and Residences Fort Lauderdale
Sophisticated Style and Energy in a Celebrated Vacation Destination
525 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL 33304 — Fort Lauderdale
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
- Simply provide a few short details about your trip
- Review the available protection plans
- Enjoy the peace of mind you deserve
Why Protect your Trip?
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
- Cancelling your trip after unexpectedly becoming too sick to travel
- Taking care of a sick or injured traveling companion
- Having to end your trip early due to a family emergency
- Dealing with a flight delay or cancellation
- Needing to buy personal items if your luggage is lost or stolen
- Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
- A doctor says you or a traveling companion is too sick to fly
- Your parent or child requires hospitalization
- You need to attend the birth of a family member’s child
- You have a traffic accident (not breakdown) on the way to the airport
- A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
- You have a covered illness or injury and a doctor says you must return home
- A family member has a qualifying injury and needs your care
- A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
- You slip and break your ankle while sightseeing
- You get food poisoning while sampling the local cuisine
- You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
- Medical triage with referrals to local prescreened medical providers
- Ongoing medical monitoring
- Payment guarantee
- Emergency medical transportation
Additional services for travel-related emergencies can help with:
- Missed connecting flights
- Lost/stolen travel documents
- Pre-trip information
- Prescription replacements
Our Promise to You
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
File a ClaimIf you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.
Update Your Plan
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Manage My PlanAbout Allianz Global Assistance
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.