COURSE CREDITS & HOURS
14 ANCC Contact Hours
6 Hours of Pharmacology for NPs
COURSE FEES
TARGET AUDIENCE
PROGRAM TOPICS
- CVA (stroke)
- Regognize the time line for early treatment and the treatments available.
- Dementia
- Recognize the different types of dementia and apply the therapies for the different types.
- Headache
- Recognize the types of headaches and the different therapies available for each
- Multiple Sclerosis
- Define the diagnosis of the different types of MS
- Seizures
- Manage the treatment of different types of seizures
- Sleep
- Define the types of sleep disorder and the treatment for each
- Movement Disorders
- Define the different types of movement disorders
- Eye Trauma
- Identify critical, sight-saving actions to be taken with eye trauma
- Oncologic Emergencies
- Determine the differential diagnosis for altered mental status in the oncologic patient.
- HIV in the ED
- Give examples of the broad variety of infectious organisms and the disease states associated with them in the patient with HIV.
- Toxicology Jeopardy
- Demonstrate knowledge of antidotes to common poisonings.
- Acute Abdominal Emergencies: the Common and the Deadly
- List the risk factors for the development of acute mesenteric ischemia.
- The Emergency ECG
- Explain the significance of the Wellens T wave on the ECG.
- Stump the Expert: Cases and Questions in EM
- The speaker will discuss case presentations and questions from the audience and allow the participants to demonstrate their ability to synthesize information, make the correct diagnosis, and take critical actions in the care of the undifferentiated emergency patient
- Male Urologic Emergencies
- Discuss critical actions to be taken for the patient with suspected testicular torsion.
IMPORTANT INFORMATION
Faculty
Edward M. Mendoza, MD, MBA, CPE, FAAN, FACPE
Dr. Edward M. Mendoza is an independent contractor and senior Physician Consultant of the Mendoza group. He has more than 29 years of experience in health care as a physician and consultant. He also has a Neurology private practice. Dr. Mendoza's consulting services include physician training, coder and case manager education, physician liaison training, clinical documentation quality reviews, clinical pathway development, and clinical cost management. Other present consulting experience is as a part time Vice President of Medical Affairs (Medical Director) at a tertiary care facility. He also assists with DRG and CPT proper coding projects and educational programs for HIM, UM, and QA personnel. Dr. Mendoza is board certified in Internal Medicine, Neurology, and Medical Management. He is a Fellow of the American College of Physician Executives and the American Academy of Neurology. He is a Certified Physician Executive. He graduated from the United States Military Academy at West Point with a Bachelor of Science, received his Doctor of Medicine from Emory University School of Medicine in Atlanta and his Masters of Business Administration from the Executive Program of Georgia State University in Atlanta. The Road to 10: The Small Physician Practice's Route to ICD-10, is a resource provided by the Centers for Medicare and Medicaid Services (CMS) to help physicians prepare for the arrival of ID-10. Dr. Mendoza has recently been honored by being selected by CMS to be a member of the Physician Champion Community of Practice. This Community of Practice was established by CMS in order to bring together physicians from across the country to share ICD-10 best practices and lessons learned with their peers. The physician champions are well-respected leaders in their local physician communities and volunteer their time to service as an ICD-10 resource and a mentor to their colleagues. Dr. Mendoza is widely published in the medical literature including several books: International Healthcare, A Framework for Comparing National Health Care Systems, 3rd edition and Mastering the Reimbursement Process, 2nd Edition. He has been recognized in Modern Healthcare for his international expertise. He has spoken at numerous seminars, both nationally and internationally on clinical, international health care, and managed care topics. He has prepared and taught "Financing International Health Care Systems, Comparative International Health Care Systems, and Managed Care for Public Health" for the school of Public Health, Morehouse School of Medicine.Kelly P. O'Keefe, MD, FACEP
Accreditation
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Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 12 contact hours. |
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Nurse Practitioners: can claim either ANCC Contact Hours or AMA PRA Category 1 Credits™ as needed. |
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In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. |
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Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 14 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA). |
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Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 14 contact hours. Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 CreditsTM as needed. Pharmacology credits are identified on individual activities. |
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Royal College of Physicians and Surgeons of Canada: |
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Credit Designation for Pharmacists: This knowledge-based activity is approved for 14 hours of pharmacy continuing education credit. |
Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).
US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.
Nurse Practitioners: can claim either ANCC Contact Hours or AMA PRA Category 1 CreditsTM as needed.
Pharmacology credits are identified on individual activities.
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Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 14 contact hours. |
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Nurse Practitioners: can claim either ANCC Contact Hours or AMA PRA Category 1 Credits™ as needed. |
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Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 14 (part II) MOC points in medical knowledge in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit. |
Cruise Itinerary
| DATE | PORT OF CALL | ARRIVE | DEPART |
|---|---|---|---|
| Sunday, September 23 | Ft. Lauderdale, Florida |
- | 4:30 pm |
| Monday, September 24 | Nassau, Bahamas |
7:00 am | 5:00 pm |
| Tuesday, September 25 | *At Sea - Cruising |
- | - |
| Wednesday, September 26 | Cozumel, Mexico |
8:00 am | 6:00 pm |
| Thursday, September 27 | Roatan, Honduras |
8:00 am | 5:00 pm |
| Friday, September 28 | Puerto Costa Maya, Mexico |
7:00 am | 5:00 pm |
| Saturday, September 29 | *At Sea - Cruising |
- | - |
| Sunday, September 30 | Ft. Lauderdale, Florida |
6:15 am | - |
Ports of Call
Ft. Lauderdale, Florida
For a taste of the city's vibrant heart, head to Las Olas Boulevard. This is the city's elegant main artery, lined with independent boutiques, intriguing art galleries, and a fantastic selection of restaurants, from casual sidewalk cafes to upscale dining rooms perfect for a memorable meal. It’s an ideal place for a sophisticated stroll and some people-watching.
Of course, the beach is a major draw. The beautifully redesigned Fort Lauderdale Beach offers wide stretches of clean sand, a palm-fringed promenade, and a more laid-back atmosphere than you might expect.
If you have a bit more time and an adventurous spirit, the Florida Everglades are just a short drive away. An airboat tour through this unique 'River of Grass' is an unforgettable experience, offering a glimpse into a wild ecosystem teeming with alligators, wading birds, and other wildlife. It’s an accessible yet authentic taste of natural Florida that provides a perfect contrast to the city's polished charm.
Nassau, Bahamas
For a meaningful dose of history, a short walk leads to the Queen's Staircase, a remarkable 66-step passage carved from solid limestone by enslaved people in the 18th century. It ascends to Fort Fincastle, offering commanding views of the island and a quiet respite from the downtown noise. For a more refined local taste, the John Watling's Distillery on the historic Buena Vista Estate provides tours and tastings in a setting that feels worlds away from the cruise terminal.
If a classic beach day is your priority, we advise looking beyond the nearest options, which can be crowded and underwhelming. A taxi to the expansive sands of Cable Beach or, for a more curated experience, a day pass to one of the major resorts on Paradise Island will provide the tranquil, turquoise-water escape you envision. These passes often grant access to pristine private beaches and high-quality amenities, turning a potentially hectic port day into a truly relaxing one.
For the most authentic local flavor, take a taxi to Arawak Cay, known as 'The Fish Fry.' This is where Bahamians go for fresh conch salad, fried snapper, and a vibrant, casual atmosphere. It offers a true taste of the islands that the port-side buffets simply cannot match.
At Sea - Cruising
Cozumel, Mexico
A critical note regarding Mayan history: While the famous mainland sites of Tulum and Coba are spectacular, visiting them requires a 45-minute ferry to Playa del Carmen followed by a bus ride. This logistical commitment consumes your entire day and introduces transit stress. Unless these specific sites are non-negotiable, we advise remaining on the island. You can visit the smaller, on-island ruins of San Gervasio to satisfy historical curiosity without the risk of missing the ship.
If your goal is relaxation, Cozumel’s beach clubs are highly developed, ranging from high-energy all-inclusives to sophisticated, quiet retreats where the focus is on service and tranquility. When dining in the main town of San Miguel, avoid the waterfront tourist strip. Instead, walk three to four blocks inland to find authentic family-run cantinas serving excellent cochinita pibil and fresh ceviche at a fraction of the tourist prices. Cozumel is a polished tourism machine, but by focusing on the reef, the east coast, or a high-end beach club, you can curate a sophisticated and restorative experience.
Roatan, Honduras
Beyond the reef, the island offers two distinct experiences. West Bay is the quintessential Caribbean postcard—powder-white sands and calm turquoise waters—though expect significant crowds at the resorts. For a more authentic atmosphere, head to the neighboring West End village. It offers a bohemian mix of dive shops, open-air bars, and artisan stalls. Grab a fresh baleada, the thick flour tortilla staple of Honduran street food, while walking the strip.
Inland, the most popular excursions involve the island’s wildlife sanctuaries. Interactions with capuchin monkeys and sloths at places like Gumbalimba Park or Daniel Johnson's Monkey and Sloth Hang Out have become signature experiences, offering genuine engagement for animal lovers.
Ships dock at either the town of Coxen Hole or the purpose-built Mahogany Bay. Arrange transport away from these immediate port areas to experience the island’s true merit. Roatan is not a hub for colonial history or high culture; it is a natural playground. If you prioritize marine exploration or relaxed beach time over shopping and sightseeing, this port delivers.
Puerto Costa Maya, Mexico
The true distinction of this port lies in its access to significant, yet uncrowded, Maya archaeological sites. The most popular excursion is to the Chacchoben ruins, where partially excavated pyramids emerge from a dense jungle setting, offering a powerful sense of discovery. For those willing to venture further, the Kohunlich ruins reward the journey with the impressive Temple of the Masks. Another premier excursion is the Laguna de Bacalar, the "Lagoon of Seven Colors," whose stunning freshwater hues are a remarkable natural wonder. While Costa Maya lacks the organic history of an ancient city, it serves as an excellent and comfortable launchpad for a day of genuine historical exploration or serene natural beauty.
Browse pre-bookable shore excursions for this cruise →
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels, or tours before and/or after your cruise conference.
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through University at Sea®. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates.
Request a Quote online or by voice at 800-525-9696 (US/Can) or direct/int'l tel +1-727-526-1571.
Prices below are for the full cruise including meals and evening entertainment
Suites
Suite/Deluxe
Owner's Loft Suite OL.
Duplex loft suite spanning two levels. Upper level features master bedroom with king bed, bathroom with whirlpool tub and separate shower. Lower level has living and dining areas with double sofa bed, half bathroom, and private balcony access. Interior stairway connects levels. Sky Class perks include concierge service, Suite Lounge, Coastal Kitchen, and Suite Sun Deck access. Now marketed as OP (Owner's Panoramic Suite) after RCI's 2023 recategorization.
Two-level duplex layout
Master bedroom on upper level with king bed
Whirlpool tub and separate shower (upper bathroom)
Living and dining area on lower level
Private balcony (110 sq ft)
Interior stairway connecting levels
Walk-in closet
Half bathroom on lower level
Sky Class concierge service
Suite Lounge access
Coastal Kitchen dining
Suite Sun Deck access
Priority check-in and boarding 800-525-9696
for Pricing
Suite/Deluxe
Grand Loft Suite GL.
Duplex loft suite spanning two levels. Upper level features master bedroom with king bed and bathroom. Lower level has spacious living area with double sofa bed and private balcony. Interior stairway connects levels. Slightly smaller balcony than OL/SL but generous interior space. Sky Class perks. Now marketed as GP (Grand Panoramic Suite) after RCI's 2023 recategorization.
Two-level duplex layout
Master bedroom on upper level
Full bathroom with shower on upper level
Spacious living area on lower level
Private balcony (92 sq ft)
Interior stairway connecting levels
Walk-in closet
Sky Class concierge service
Suite Lounge access
Coastal Kitchen dining
Suite Sun Deck access
Priority check-in and boarding 800-525-9696
for Pricing
Suite/Deluxe
Sky Loft Suite SL.
Duplex loft suite spanning two levels with an expansive dine-on balcony. Living area on the lower level, master bedroom on the upper level connected by interior stairway. Extra shower in downstairs bathroom. The largest balcony of the loft suite trio. Sky Class tier with concierge service, Suite Lounge, Coastal Kitchen, and Suite Sun Deck access.
Two-level duplex layout
Dine-on balcony (410 sq ft)
Living room with sofa bed on lower level
Master bedroom on upper level
Interior stairway connecting levels
Extra shower in downstairs bathroom
Walk-in closets
Sky Class concierge service
Suite Lounge access
Coastal Kitchen dining
Suite Sun Deck access
Priority check-in and boarding 800-525-9696
for Pricing
Suite/Deluxe
Junior Suite JS.
Spacious balcony suite with separate living area and sofa. Floor-to-ceiling sliding glass doors lead to private balcony. Features spa-inspired split bathroom with soaking tub and separate shower. Now split into J3 (quad occupancy) and J4 (double occupancy), plus JY (Sky Junior Suite) subcodes.
Private balcony (80 sq ft)
Separate sitting area with sofa
Spa-inspired split bathroom with soaking tub
Large separate shower with frosted glass
Floor-to-ceiling sliding glass doors
Flat-screen LCD TV
Mini bar and safe 800-525-9696
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Suite/Deluxe
Two-Bedroom Royal Family Suite FS.
Two-bedroom family suite located aft with large wraparound balcony. Master bedroom with king, second bedroom with twin beds, living/dining area, full bathroom with tub and separate shower, walk-in closets. Now marketed as GT (Grand Suite - 2 Bedroom) after RCI's 2023 recategorization.
Two separate bedrooms
Large wrap-around aft balcony (240 sq ft)
Full bathroom with bathtub and separate shower
Walk-in closets
Living room with sofa bed
Dining area
Sky Class concierge service
Suite Lounge access
Coastal Kitchen dining
Suite Sun Deck access 800-525-9696
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Suite/Deluxe
Spacious AquaTheater Suite with Large Balcony - 2 Bedrooms A1.
Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs. Stateroom: 823 sq. ft. Balcony: 772 sq. ft. 800-525-9696
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Suite/Deluxe
AquaTheater Suite with Large Balcony - 2 Bedrooms A2.
Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs. Stateroom: 673 sq. ft. Balcony: 610 sq. ft. 800-525-9696
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Suite/Deluxe
Spacious AquaTheater Suite with Large Balcony - 1 Bedroom A3.
Bedroom area with two twin beds that convert to Royal King. One bathroom with tub, large closets, sitting area with table and sofa bed. Private balcony with seating area and private dining. Stateroom: 433 sq. ft. Balcony: 362 sq. ft. 800-525-9696
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Suite/Deluxe
Grand Panoramic Suite - 1 Bedroom GP.
Grand entrance exposes lofty views two-decks-high. Single-floor suite with doorbell has dining room with dry bar and entertainment center, living room with sofa bed, and guest bath with shower. Master bedroom has a King size bed with Duxiana Mattress and sitting area, master bathroom with tub, shower, two sinks and bidet. Private balcony with jacuzzi. Stateroom: 914 sq. ft. Balcony: 161 sq. ft. 800-525-9696
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Suite/Deluxe
Grand Suite - 2 Bedrooms GT.
Two bedrooms with two twin beds that convert to Royal King, two Pullman beds. Vanity with chair in each bedroom, living area with double convertible sofa, marble entry, entertainment center, two bathrooms - master bath with tub. Private balcony with table and chairs. Stateroom: 580 sq. ft. Balcony: 237 sq. ft. 800-525-9696
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Suite/Deluxe
Crown Loft Suite L1.
Two-decks-high stateroom with panoramic views. Master bedroom with Royal King size bed and bath on second level. Bath with shower on main level. Private balcony with chairs, dining area with dry bar, table/desk. Living room sofa converts to double bed. Stateroom: 545 sq. ft. Balcony : 114 sq. ft. 800-525-9696
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Suite/Deluxe
Crown Loft Suite L2.
Two-decks-high stateroom with panoramic views. Master bedroom with Royal King size bed and bath on second level. Bath with shower on main level. Private balcony with chairs, dining area with dry bar, table/desk. Living room sofa converts to double bed. Stateroom: 545 sq. ft. Balcony : 114 sq. ft. 800-525-9696
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Suite/Deluxe
Owner's Panoramic Suite - 1 Bedroom OP.
Grand entrance exposes lofty views two-decks-high. Single-floor suite with doorbell has dining room with dry bar and entertainment center, living room with sofa bed, and guest bath with shower. Master bedroom has a King size bed with Duxiana Mattress and sitting area, master bathroom with tub, shower, two sinks and bidet. Private balcony with jacuzzi. Stateroom: 1076 sq. ft. Balcony: 161 sq. ft. 800-525-9696
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Suite/Deluxe
Royal Loft Suite RL.
Two-decks-high stateroom with panoramic views. On second level, master bedroom has a King size bed with Duxiana Mattress; bathroom with tub, shower, two sinks and bidet and a closet. On main level, second bedroom with closet and two twin beds that convert to Royal King; dining area with dry bar, living room with sofa that converts to double bed; bathroom with shower. Private balcony with whirlpool and dining area. Stateroom: 1,524 sq. ft. Balcony (main level): 843 sq. ft. 800-525-9696
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Suite/Deluxe
Star Loft Suite TL.
Two-decks-high stateroom with panoramic views. Master bedroom and bathroom on second level. Bedroom has a King size bed with Duxiana Mattress. Stairway to second level. Bathrooms with shower for two. Private balcony with dining area. Dining area with dry bar. Living room sofa converts to double bed. Closets on each level. Stateroom: 722 sq. ft. Balcony: 410 sq. ft. 800-525-9696
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Balcony
Balcony
Family Balcony FB.
Ultra-spacious family balcony stateroom designed for families of up to 6. Two twin beds convertible to queen, two Pullman fold-down beds, and a double sofa bed. Floor-to-ceiling sliding glass doors lead to a private balcony. Now marketed as 1A (Ultra-Spacious Family Balcony) after RCI's 2023 recategorization.
Two Pullman beds (fold-down upper berths)
Double sofa bed
Floor-to-ceiling sliding glass doors to balcony
Expanded living area
Private bathroom with shower
Flat-screen television
Mini bar and individual safe 800-525-9696
for Pricing
Balcony
Boardwalk Balcony B2.
Balcony stateroom with private verandah overlooking the Boardwalk entertainment neighborhood. Floor-to-ceiling sliding glass doors. Views of the carousel, dining venues, and entertainment below. Now split into 1I (quad) and 2I (double) after RCI's 2023 recategorization.
Private balcony overlooking Boardwalk neighborhood
Floor-to-ceiling sliding glass doors
Two twin beds convertible to queen
Sitting area with sofa
Private bathroom with shower
Flat-screen television
Mini bar and safe 800-525-9696
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Outside
Outside
Ultra Spacious Oceanview 1K.
The Ultra Spacious Oceanview is a high-deck large Ocean View room which is great for families. Curtained nook with bunk bed, sitting area with sofa bed, walk-in closet, and bathroom. 271 sq. ft.
Most Category 1K Staterooms have two porthole windows, but some are front-facing and have an angled window instead (not pictured).
800-525-9696
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Inside
800-525-9696
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Before & After Your Cruise
Hotels
The Victoria Park Hotel
Where Comfort and Relaxation are Everything
855 NE 20th Ave, Fort Lauderdale, FL 33304 — Fort Lauderdale
Lago Mar Beach Resort & Club
Family Owned and Operated for Sixty Excellent Years
1700 S Ocean Ln, Fort Lauderdale, FL 33316 — Fort Lauderdale
Four Seasons Hotel and Residences Fort Lauderdale
Sophisticated Style and Energy in a Celebrated Vacation Destination
525 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL 33304 — Fort Lauderdale
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
- Simply provide a few short details about your trip
- Review the available protection plans
- Enjoy the peace of mind you deserve
Why Protect your Trip?
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
- Cancelling your trip after unexpectedly becoming too sick to travel
- Taking care of a sick or injured traveling companion
- Having to end your trip early due to a family emergency
- Dealing with a flight delay or cancellation
- Needing to buy personal items if your luggage is lost or stolen
- Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
- A doctor says you or a traveling companion is too sick to fly
- Your parent or child requires hospitalization
- You need to attend the birth of a family member’s child
- You have a traffic accident (not breakdown) on the way to the airport
- A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
- You have a covered illness or injury and a doctor says you must return home
- A family member has a qualifying injury and needs your care
- A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
- You slip and break your ankle while sightseeing
- You get food poisoning while sampling the local cuisine
- You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
- Medical triage with referrals to local prescreened medical providers
- Ongoing medical monitoring
- Payment guarantee
- Emergency medical transportation
Additional services for travel-related emergencies can help with:
- Missed connecting flights
- Lost/stolen travel documents
- Pre-trip information
- Prescription replacements
Our Promise to You
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
File a ClaimIf you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.
Update Your Plan
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Manage My PlanAbout Allianz Global Assistance
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.
Shore Excursions
Browse pre-bookable shore excursions for this sailing through our partner, Shore Excursions Group. Their listings cover most of our ports of call with options for guided tours, transfers, private experiences, and self-guided activities — typically priced lower than the cruise line's equivalent excursions.
Note: shore excursions through this partner are operated independently of those offered by the cruise line, and the link below opens on shoreexcursionsgroup.com.
Browse Shore Excursions (opens in new tab on shoreexcursionsgroup.com)






