COURSE CREDITS & HOURS
14 CE Credits for Psychologists
14 ANCC Contact Hours
14 ASWB ACE Credits
COURSE FEES
TARGET AUDIENCE
PROGRAM TOPICS
- How to Communicate with Difficult Patients
- Apply techniques to manage difficult patients encountered in clinical practices focusing on empathic skills communication
- Providing a Patient-Centered Care Experience
- Give examples of the concepts of patient-centered care and the strategies which emphasize them
- Counseling Issues for Delivering Good and Bad News
- Develop and improve clinician skills when discussing test results with patients, with an emphasis on appropriate delivery of bad news
- Utilizing Emphatic Communication with Patients
- Cite the research on empathic communication and methods of delivery
- Managing Patient Expectations
- Identify techniques to improve overall patient care and delivery
- Models of Practice and Counseling Interventions
- Describe the most effective counseling interventions
- Recognizing Symptoms of Burnout
- List the physical, psychological and behavioral symptoms of burnout
- Integrating Mindfulness into One's Daily Life
- Be able to initiate a personal mindfulness practice and have the skills to explain mindfulness to patients
- Recognizing and Combating Perfectionism
- Hands on Experiential Exercises in Cognitive-Behavioral Approaches
IMPORTANT INFORMATION
Faculty
Alice D. Domar, PhD
Elizabeth Grill, PsyD
Accreditation
|
|
In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. |
|
|
|
|
|
Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 14 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA). |
|
|
|
|
|
Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 14 contact hours. Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 CreditsTM as needed. Pharmacology credits are identified on individual activities. |
|
|
|
|
|
Royal College of Physicians and Surgeons of Canada: |
|
|
|
|
|
Credit Designation for Pharmacists: This knowledge-based activity is approved for 14 hours of pharmacy continuing education credit. |
Credit Designation for Psychologists: Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibly for the content of the programs.
Cruise Itinerary
| DATE | PORT OF CALL | ARRIVE | DEPART |
|---|---|---|---|
| Sun Apr 05 | Ft. Lauderdale, Florida |
- | 5:00 pm |
| Mon Apr 06 | *At Sea - Cruising |
- | - |
| Tue Apr 07 | Grand Turk, Turks And Caicos |
8:00 am | 3:00 pm |
| Wed Apr 08 | San Juan, Puerto Rico |
1:00 pm | 11:00 pm |
| Thu Apr 09 | St. Thomas, U.S. V.I. |
8:00 am | 5:00 pm |
| Fri Apr 10 | *At Sea - Cruising |
- | - |
| Sat Apr 11 | Half Moon Cay, Bahamas |
8:00 am | 3:00 pm |
| Sun Apr 12 | Ft. Lauderdale, Florida |
7:00 am | - |
Ports of Call
Ft. Lauderdale, Florida
For a taste of the city's vibrant heart, head to Las Olas Boulevard. This is the city's elegant main artery, lined with independent boutiques, intriguing art galleries, and a fantastic selection of restaurants, from casual sidewalk cafes to upscale dining rooms perfect for a memorable meal. It’s an ideal place for a sophisticated stroll and some people-watching.
Of course, the beach is a major draw. The beautifully redesigned Fort Lauderdale Beach offers wide stretches of clean sand, a palm-fringed promenade, and a more laid-back atmosphere than you might expect.
If you have a bit more time and an adventurous spirit, the Florida Everglades are just a short drive away. An airboat tour through this unique 'River of Grass' is an unforgettable experience, offering a glimpse into a wild ecosystem teeming with alligators, wading birds, and other wildlife. It’s an accessible yet authentic taste of natural Florida that provides a perfect contrast to the city's polished charm.
At Sea - Cruising
Grand Turk, Turks And Caicos
Your day begins at the modern cruise center, with immediate access to the crystalline waters and white sands of Governor’s Beach. While the port’s amenities are inviting, the island’s true treasures are just a short ride away. Rent a golf cart—a popular and enjoyable way to explore—and venture into historic Cockburn Town. Here, you’ll find pastel-hued Bermudian architecture lining quiet streets, a legacy of the island's salt-raking past. Visit the Turks & Caicos National Museum to delve into the area's rich maritime history, including the famous Molasses Reef Wreck.
For underwater enthusiasts, Grand Turk is legendary. The island is renowned for its dramatic wall diving, where the reef plummets thousands of feet just offshore, creating a vibrant ecosystem accessible even to snorkelers. An excursion to Gibbs Cay offers an unforgettable, gentle encounter with friendly southern stingrays in shallow, turquoise water. Depending on the season, your visit may coincide with the migration of North Atlantic humpback whales (winter) or the graceful presence of manta rays (summer). As you explore, don't be surprised to see the island's wild donkeys and horses roaming freely—a charming quirk of this unforgettable port of call.
San Juan, Puerto Rico
Your priority should be the two massive citadels guarding the coast. Start at Castillo San Cristóbal, the largest Spanish fortification in the New World, before walking the scenic coastal trail to the iconic Castillo San Felipe del Morro. The sheer scale of these defenses is humbling, and the expansive green lawn leading to El Morro—often dotted with kites—provides a dramatic contrast to the deep blue Atlantic.
Between the forts lies a grid of blue cobblestone streets (adoquines) lined with vibrant colonial architecture. The joy here is aimless wandering, though the heat can be intense; stay hydrated and wear sturdy walking shoes to navigate the hills. For a cultural pause, visit the Cathedral of San Juan Bautista, the resting place of Ponce de León.
Culinary exploration is essential. Skip the generic tourist traps near the pier and head deeper into the city. Seek out mofongo (garlicky mashed plantains) at a local staple like El Jibarito or Café Puerto Rico. While the nearby beaches of Condado are beautiful, they require a taxi and contend with traffic. Unless you have visited before, we advise dedicating your day entirely to the history and atmosphere within the city walls, finishing perhaps with a Piña Colada at Barrachina, right in the heart of the old town.
St. Thomas, U.S. V.I.
Half Moon Cay, Bahamas
Browse pre-bookable shore excursions for this cruise →
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels, or tours before and/or after your cruise conference.
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through University at Sea®. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates.
Request a Quote online or by voice at 800-525-9696 (US/Can) or direct/int'l tel +1-727-526-1571.
Prices below are for the full cruise including meals and evening entertainment
Suites
Pinnacle Suite (PS)With floor-to-ceiling windows overlooking a private verandah, these spacious suites are flooded with light. They feature a large sitting area and two lower beds convertible to one king-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses. The bathroom comes with a dual-sink vanity and some suites have a shower-only option.
Amenities include use of the exclusive Neptune Lounge, a private concierge and an array of complimentary services. The configuration of staterooms may vary from the images shown.
Approximately 465 sq. ft. including verandah
800-525-9696
for Pricing
Pinnacle Suite (PS)With floor-to-ceiling windows overlooking a private verandah, these spacious suites are flooded with light. They feature a large sitting area and two lower beds convertible to one king-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses. The bathroom comes with a dual-sink vanity and some suites have a shower-only option.
Amenities include use of the exclusive Neptune Lounge, a private concierge and an array of complimentary services. The configuration of staterooms may vary from the images shown.
Approximately 465 sq. ft. including verandah
800-525-9696
for Pricing
Neptune Suite (SA)With floor-to-ceiling windows overlooking a private verandah, these spacious suites are flooded with light. They feature a large sitting area and two lower beds convertible to one king-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses. The bathroom includes a dual-sink vanity, full-size whirlpool bath and shower, or shower only.
Approximately 465 sq. ft. including verandah.
800-525-9696
for Pricing
Neptune Suite (SB)With floor-to-ceiling windows overlooking a private verandah, these spacious suites are flooded with light. They feature a large sitting area and two lower beds convertible to one king-size bed-our signature Mariner's Dream™ bed with plush Euro-Top mattresses. The bathroom comes with a dual-sink vanity, full-size whirlpool bath and shower, plus additional shower stall. Amenities include use of the exclusive Neptune Lounge, a private concierge and an array of complimentary services.
Approximately 465 sq. ft. including verandah
800-525-9696
for Pricing
Signature Suite (SS)These large, comfortable suites feature a spacious sitting area with floor-to-ceiling windows overlooking a private verandah, two lower beds convertible to one queen-size bed-our signature Mariner's Dream™ bed with plush Euro-Top mattresses, and one murphy bed for one person. The bathroom includes a dual-sink vanity, full-size whirlpool bath and shower, and an additional shower stall.
Approximately 393 sq. ft. including verandah.
800-525-9696
for Pricing
Vista Suite (A)With a teak-lined verandah, floor-to-ceiling windows and comfortable sitting area, these comfortable suites are filled with light. They include two lower beds convertible to one queen-size bed-our signature Mariner's Dream™ bed with plush Euro-Top mattresses, plus a whirlpool bath and shower, mini-bar and refrigerator.
Approximately 260 sq. ft. including verandah
800-525-9696
for Pricing
Vista Suite (B)With a teak-lined verandah, floor-to-ceiling windows and comfortable sitting area, these comfortable suites are filled with light. They include two lower beds convertible to one queen-size bed-our signature Mariner's Dream™ bed with plush Euro-Top mattresses, plus a whirlpool bath and shower, mini-bar and refrigerator.
Approximately 260 sq. ft. including verandah
800-525-9696
for Pricing
Suite/Deluxe
Neptune Suite SC.
With floor-to-ceiling windows overlooking a private verandah, these spacious suites are flooded with light. They feature a large sitting area and two lower beds convertible to one king-size bed-our signature Mariner's Dream™ bed with plush Euro-Top mattresses. The bathroom comes with a dual-sink vanity, full-size whirlpool bath and shower, plus additional shower stall. Amenities include use of the exclusive Neptune Lounge, a private concierge and an array of complimentary services.Approximately 465 sq. ft. including verandah
800-525-9696
for Pricing
Suite/Deluxe
Vista Suite AS.
With a teak-lined verandah, floor-to-ceiling windows and comfortable sitting area, these comfortable suites are filled with light. They include two lower beds convertible to one queen-size bed-our signature Mariner's Dream™ bed with plush Euro-Top mattresses, plus a whirlpool bath and shower, mini-bar and refrigerator. Approximately 260 sq. ft. including verandah
800-525-9696
for Pricing
Balcony
OceanView Stateroom with Veranda (VS)Filled with light from floor-to-ceiling windows overlooking a private verandah, these staterooms include a sitting area, two lower beds convertible to one queen-size bed-our signature Mariner's Dream™ bed with plush Euro-Top mattresses, and shower with premium massage showerheads.
Approximately 228 sq. ft. including verandah.
800-525-9696
for Pricing
OceanView Stateroom with Veranda (V)Filled with light from floor-to-ceiling windows overlooking a private verandah, these staterooms include a sitting area, two lower beds convertible to one queen-size bed-our signature Mariner's Dream™ bed with plush Euro-Top mattresses, and shower with premium massage showerheads.
Approximately 228 sq. ft. including verandah
800-525-9696
for Pricing
OceanView Stateroom with Veranda (VA)Filled with light from floor-to-ceiling windows overlooking a private verandah, these staterooms include a sitting area, two lower beds convertible to one queen-size bed-our signature Mariner's Dream™ bed with plush Euro-Top mattresses, and shower with premium massage showerheads.
Approximately 228 sq. ft. including verandah.
800-525-9696
for Pricing
OceanView Stateroom with Veranda (VB)Filled with light from floor-to-ceiling windows overlooking a private verandah, these staterooms include a sitting area, two lower beds convertible to one queen-size bed-our signature Mariner's Dream™ bed with plush Euro-Top mattresses, and shower with premium massage showerheads.
Approximately 228 sq. ft. including verandah
800-525-9696
for Pricing
OceanView Stateroom with Veranda (VC)Filled with light from floor-to-ceiling windows overlooking a private verandah, these staterooms include a sitting area, two lower beds convertible to one queen-size bed-our signature Mariner's Dream™ bed with plush Euro-Top mattresses, and shower with premium massage showerheads.
Approximately 228 sq. ft. including verandah
800-525-9696
for Pricing
OceanView Stateroom with Veranda (VD)Filled with light from floor-to-ceiling windows overlooking a private verandah, these staterooms include a sitting area, two lower beds convertible to one queen-size bed-our signature Mariner's Dream™ bed with plush Euro-Top mattresses, and shower with premium massage showerheads.
Approximately 228 sq. ft. including verandah.
800-525-9696
for Pricing
Outside
OceanView Stateroom (C)These expansive staterooms include include two lower beds convertible to one queen-size bed-our Signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads, a host of amenities and an ocean view. The configuration of staterooms may vary from the images shown.
Approximately 175 sq. ft
800-525-9696
for Pricing
OceanView Stateroom (D)These expansive staterooms include include two lower beds convertible to one queen-size bed-our Signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads, a host of amenities and an ocean view. The configuration of staterooms may vary from the images shown.
Approximately 175 sq. ft
800-525-9696
for Pricing
OceanView Stateroom (E)These expansive staterooms include include two lower beds convertible to one queen-size bed-our Signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads, a host of amenities and an ocean view. The configuration of staterooms may vary from the images shown.
Approximately 175 sq. ft
800-525-9696
for Pricing
Inside
800-525-9696
for Pricing
Inside
Interior Spa Stateroom IQ.
These staterooms feature spa amenities such as yoga mats and an iPod® docking station and include access to spa treatments from the Greenhouse Spa & Salon. There are two lower beds convertible to one queen-size bed—our Signature Mariner's Dream™ bed with plush Euro-Top mattresses.Stateroom: 143-225 sq. ft.
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
Before & After Your Cruise
Hotels
The Victoria Park Hotel
Where Comfort and Relaxation are Everything
855 NE 20th Ave, Fort Lauderdale, FL 33304 — Fort Lauderdale
Lago Mar Beach Resort & Club
Family Owned and Operated for Sixty Excellent Years
1700 S Ocean Ln, Fort Lauderdale, FL 33316 — Fort Lauderdale
Four Seasons Hotel and Residences Fort Lauderdale
Sophisticated Style and Energy in a Celebrated Vacation Destination
525 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL 33304 — Fort Lauderdale
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
- Simply provide a few short details about your trip
- Review the available protection plans
- Enjoy the peace of mind you deserve
Why Protect your Trip?
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
- Cancelling your trip after unexpectedly becoming too sick to travel
- Taking care of a sick or injured traveling companion
- Having to end your trip early due to a family emergency
- Dealing with a flight delay or cancellation
- Needing to buy personal items if your luggage is lost or stolen
- Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
- A doctor says you or a traveling companion is too sick to fly
- Your parent or child requires hospitalization
- You need to attend the birth of a family member’s child
- You have a traffic accident (not breakdown) on the way to the airport
- A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
- You have a covered illness or injury and a doctor says you must return home
- A family member has a qualifying injury and needs your care
- A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
- You slip and break your ankle while sightseeing
- You get food poisoning while sampling the local cuisine
- You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
- Medical triage with referrals to local prescreened medical providers
- Ongoing medical monitoring
- Payment guarantee
- Emergency medical transportation
Additional services for travel-related emergencies can help with:
- Missed connecting flights
- Lost/stolen travel documents
- Pre-trip information
- Prescription replacements
Our Promise to You
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
File a ClaimIf you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.
Update Your Plan
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Manage My PlanAbout Allianz Global Assistance
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.
Shore Excursions
Browse pre-bookable shore excursions for this sailing through our partner, Shore Excursions Group. Their listings cover most of our ports of call with options for guided tours, transfers, private experiences, and self-guided activities — typically priced lower than the cruise line's equivalent excursions.
Note: shore excursions through this partner are operated independently of those offered by the cruise line, and the link below opens on shoreexcursionsgroup.com.
Browse Shore Excursions (opens in new tab on shoreexcursionsgroup.com)





