COURSE CREDITS & HOURS
16 ADA CERP Credits
16 ANCC Contact Hours
COURSE FEES
TARGET AUDIENCE
PROGRAM TOPICS
- Mitigating Complaints
- Realize how to mitigate patient complaints
- Diagnosis and Treatment Planning
- Understand the diagnosis and treatment planning workflow
- Records
- Recognize the role of records
- Communication
- Understand the importance of communication
- Digital Dentistry
- Appreciate the fundamentals of digital dentistry
- Dental Photography
- Digital Impressions
- CAD/CAM
- Understand CAD/CAM applications in dentistry
- 3D Printing
- Understand 3D printing applications in dentistry
- Materials
- Implant Complication Prevention
- Understand how to prevent implant complications
- Clinical Cases & Innovative Workflows
- Appreciate novel workflows
- Analyze clinical cases
IMPORTANT INFORMATION
Faculty
Les Kalman, BSc (Hon), DDS, GPR
Assistant Professor, Restorative Dentistry
Academic Lead, Continuing Dental Education
Monitoring Officer, Royal College of Dental Surgeons of Ontario
Dr. Les Kalman is an educator, researcher and academic lead for Continuing Dental Education. His research focuses on (1) innovations in medical devices and technologies, with an emphasis on additive manufacturing (2) software solutions and (3) education advancement. He remains active with externally-funded research, has published over 40 articles, holds two patents, a trademark and has translated several technologies to industry.
He served on the Board of Directors for the University of Western Ontario Faculty Association and the Canadian Association of Public Health Dentistry. He serves on the Standards Council of Canada, the Ambassadors Circle and Advanced Credentialing Committee for the ICOI. He has been recognized as an Academic Associate Fellow (American Academy of Implant Dentistry), Fellow, Master and Diplomate (International Congress of Oral Implantologists), Fellow (Academy of Osseointegration), Fellow (American College of Dentists), Schulich Alumni of Distinction and received the Merck Patients First award.
Accreditation
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In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. |
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Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 16 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. |
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Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA). US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.
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Credit Designation for Nurses:
Continuiung Education, Inc. designates this continuing nursing education activity for 16 contact hours.
Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 Credits TM as needed. Pharmacology credits are identified on individual activities. |
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Royal College of Physicians and Surgeons of Canada:
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College of Family Physicians of Canada (CFPC)
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Continuing Education, Inc. is an ADA CERP Recognized Provider. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at www.ada.org/cerp. |
Cruise Itinerary
| DATE | PORT OF CALL | ARRIVE | DEPART |
|---|---|---|---|
| Thursday, May 5 | Vancouver, British Columbia |
- | 4:00 pm |
| Friday, May 6 | *At Sea - Cruising |
- | - |
| Saturday, May 7 | Sitka, Alaska |
9:00 am | 5:00 pm |
| Sunday, May 8 | Endicott Arm & Dawes Glacier |
5:00 am | 10:00 am |
| Sunday, May 8 | Juneau, Alaska |
1:00 pm | 9:00 pm |
| Monday, May 9 | Skagway, Alaska |
7:00 am | 4:00 pm |
| Tuesday, May 10 | Ketchikan, Alaska |
1:00 pm | 8:00 pm |
| Wednesday, May 11 | *At Sea - Cruising |
- | - |
| Thursday, May 12 | *At Sea - Cruising |
- | - |
| Friday, May 13 | Seattle, Washington |
6:00 am | - |
Ports of Call
Vancouver, British Columbia

Getting Your Bearings: From Airport to City Center - Upon arrival at Vancouver International Airport (YVR), the city is remarkably accessible. The most efficient and scenic option is the Canada Line SkyTrain, which whisks you from the airport to the downtown waterfront in under 30 minutes, offering glimpses of the city and mountains along the way. Taxis and ride-sharing services are also readily available, providing a seamless transition to your pre-cruise accommodations.
A Suggested Two-Day Vancouver Immersion - Day 1: Arrival and Historic Charm
After settling into your hotel, begin your exploration with a leisurely stroll along the Coal Harbour seawall. The path offers magnificent, unobstructed views of the North Shore mountains, the floatplanes gliding into the harbor, and the iconic white sails of Canada Place—the very terminal from which your cruise will depart. It’s the perfect, low-key activity to stretch your legs and breathe in the fresh Pacific air.
As evening approaches, step back in time in the historically renovated Gastown district. Vancouver's oldest neighborhood, with its cobblestone streets, Victorian architecture, and the world-famous Steam Clock, is now a hub of creativity and culinary excellence. Peruse independent boutiques and Indigenous art galleries before settling in for dinner. Gastown’s dining scene is a microcosm of Vancouver itself, offering everything from intimate, farm-to-table restaurants showcasing Pacific Northwest ingredients to innovative cocktail bars perfect for a pre-dinner aperitif. It’s a sophisticated, yet unpretentious, introduction to the city’s character.
Day 2: Natural Wonders and a Feast for the Senses - Dedicate your morning to a true urban oasis: Stanley Park. This 1,000-acre temperate rainforest, nestled near the city center, is a perfect recipe for rejuvenation. Rent a bicycle and join the locals on the famous Seawall, a paved path that encircles the park, offering stunning vistas at every turn. Be sure to stop at Brockton Point to admire the collection of intricately carved First Nations totem poles, a powerful and beautiful cultural landmark. For a different perspective, venture into the park’s deep forest trails for a quiet walk among towering cedars and Douglas firs.
In the afternoon, take a short ferry ride or drive to Granville Island. This is not a typical tourist trap, but a vibrant, thriving arts and food hub beloved by Vancouverites. The main attraction is the Public Market, a sensory delight brimming with local artisans, bakers, fishmongers, and produce stalls. Graze your way through lunch, sampling everything from candied salmon to artisanal cheeses and fresh-baked pastries. Beyond the market, explore the island’s many artist studios, craft breweries, and theaters. It’s an authentic slice of Vancouver life.
Depending on your interests, your late afternoon could include a visit to the Vancouver Art Gallery, a walk through the serene Dr. Sun Yat-Sen Classical Chinese Garden in exotic Chinatown, or some retail therapy along the bustling Robson Street. From Vancouver's cosmopolitan downtown to its distinct neighborhoods, the city displays varied and engaging urban scenes.
A Culinary Destination - Vancouver’s culinary reputation is world-class, built on a foundation of fresh, local ingredients and its multicultural population. You cannot leave without sampling the local salmon, whether grilled to perfection or in world-class sushi. The city’s Asian culinary scene is arguably the best in North America, offering unparalleled dim sum, ramen, and a vast array of regional Chinese, Japanese, and Vietnamese cuisines. This is a city that rewards the curious palate.
By arriving early, you transform your embarkation day from a rush into a relaxed transition. You will have already experienced a destination in its own right, setting a tone of discovery and enjoyment for the voyage ahead.
Non-US/Canadian individuals, please Click here to determine if you will need a visa to board this cruise which visits Canada.
At Sea - Cruising
Sitka, Alaska


Once in town, the Russian influence is unmistakable. St. Michael’s Cathedral remains the visual anchor, but we specifically recommend visiting the Russian Bishop’s House. Managed by the National Park Service, it offers a meticulously restored look into the 19th-century colonial era that appeals to history enthusiasts. A short, flat walk from the center leads to Sitka National Historical Park. Here, Tlingit and Haida totem poles stand amidst towering spruce and hemlock trees along a scenic coastal trail, marking the site of the 1804 battle between the Tlingit Kiks.ádi clan and Russian traders.
For wildlife, Sitka is arguably the best port for guaranteed sightings through ethical rehabilitation centers. The Alaska Raptor Center provides a world-class hospital setting for injured birds of prey, allowing visitors to see bald eagles up close in a way that feels respectful rather than exploitative. Similarly, the Fortress of the Bear offers a second chance for orphaned brown bear cubs in a repurposed pulp mill setting. Whether exploring these sanctuaries or simply watching for sea otters bobbing in the harbor, Sitka feels less like a tourist hub and more like a genuine community living on the edge of the wilderness.
Endicott Arm & Dawes Glacier

The destination is the Dawes Glacier, an active tidewater glacier standing over 600 feet tall. As you approach, the water becomes cluttered with floating ice sculptures—from small 'bergy bits' to massive, sapphire-blue chunks. The highlight is the 'white thunder' of calving, where massive slabs of ice fracture and crash into the sea. While the visual is stunning, the sound is equally memorable.
Wildlife viewing is excellent here. Look for harbor seals hauling out on the ice floes near the glacier face—this is a primary breeding ground for them. Mountain goats appear as white specks on the high cliffs, and brown bears are occasionally spotted along the shoreline. We recommend spending this time on the open decks rather than behind glass; the sensory experience of the crisp air and the roar of the ice is lost indoors. If your itinerary offers a small boat excursion here, it is worth the investment to get closer to the water level and the glacier face.
Juneau, Alaska


The Mendenhall Glacier is the undisputed centerpiece. While the Visitor Center offers a solid introduction, the glacier has receded significantly in recent years. To truly grasp the scale of the Juneau Icefield, we recommend a helicopter excursion. Landing on the glacier or dog sledding on the ice cap is a significant investment, but it provides a visceral connection to the landscape that a distant view from the visitor center cannot match. If you prefer to stay grounded, the hike to Nugget Falls offers a powerful view of the glacier's face and a roaring waterfall without the flight costs.
Juneau’s waters are among the most productive feeding grounds for humpback whales in the world. Sightings in Auke Bay are exceptionally reliable during the cruise season. If you have not booked a wildlife excursion elsewhere on your itinerary, this is the place to do it.

Downtown Juneau is compact and historic, though South Franklin Street can feel congested when multiple ships are in port. For a sophisticated cultural break, the Alaska State Museum is outstanding, housing world-class exhibits on Native Alaskan heritage and Russian history. The Mount Roberts Tramway, located right at the dock, offers sweeping views, but we advise purchasing tickets only after assessing the cloud cover; the view is spectacular, but non-existent in heavy fog.
For a culinary finish, skip the generic tourist traps and visit Tracy’s King Crab Shack for genuine local flavor. Juneau is a wet city—it lies in a temperate rainforest—so dress in waterproof layers to enjoy this spectacular intersection of civilization and wild frontier.
Skagway, Alaska


However, we advise viewing Skagway primarily as a staging ground for the wilderness beyond. The town sits in a narrow, wind-swept valley, and the most dramatic scenery requires leaving the immediate port area. The definitive experience here is the White Pass & Yukon Route Railroad. This narrow-gauge railway is an engineering masterpiece that climbs nearly 3,000 feet in just 20 miles, offering vertiginous views of gorges, waterfalls, and the Sawtooth Mountains. It is not merely a train ride; it is the most efficient and spectacular way to understand the geography that challenged gold seekers.
For a different perspective, Skagway is the premier port for flightseeing. Helicopter excursions to nearby glaciers—often combined with dog sledding—provide a sense of scale that ground-based tours cannot match. For those preferring to stay closer to sea level, a float down the Taiya River or a hike to Lower Reid Falls offers serenity away from the busy boardwalks. Ultimately, Skagway rewards those who book a specific adventure rather than wandering aimlessly.
Ketchikan, Alaska


For a relaxed day, the town is highly walkable. The centerpiece is Creek Street, a historic boardwalk built on pilings over the water. Formerly the city's notorious red-light district, it is now a charming, albeit busy, collection of galleries and local shops. In late summer, looking over the rails offers a front-row seat to thousands of salmon fighting their way upstream; the nearby fish ladder provides a fascinating, close-up view of this biological struggle.

To engage with the region's history beyond the souvenir shops, we recommend the Totem Heritage Center. Located a short walk or quick taxi ride from the bustle of the port, it houses an unparalleled collection of original 19th-century totem poles retrieved from deserted villages. Unlike the brightly repainted replicas found in parks, these are preserved in their natural, weathered state, offering a somber and powerful insight into Native artistry.
While the town is engaging, the true grandeur of this stop lies in the surrounding wilderness. If logistics and budget permit, a floatplane excursion to Misty Fjords National Monument is the definitive Ketchikan experience. Soaring past sheer granite cliffs and cascading waterfalls provides a perspective on Alaska’s scale that ground tours simply cannot match. Whether you explore the boardwalks or fly into the fjords, Ketchikan delivers a dense, accessible dose of the frontier.
Seattle, Washington

Your Post-Cruise Seattle Itinerary - Upon disembarking, we recommend heading to your downtown hotel to drop your luggage. From either the Bell Street Pier at Pier 66 or the Smith Cove Cruise Terminal at Pier 91, a short taxi or rideshare will place you in the heart of the city, ready to explore.
Day 1: The Sensory Heart of the City - Once settled, make your way to the one place that defines Seattle: Pike Place Market. This is not a tourist trap; it's a living, breathing institution and a feast for the senses. Witness the famous fish-throwing mongers at Pike Place Fish Market, inhale the aroma of countless flower stalls, and sample artisanal cheeses from Beecher's. Grab a coffee at the original Starbucks (expect a line, but it's a pilgrimage for fans) or, better yet, discover one of the many other exceptional local coffee roasters nearby. For lunch, the market offers endless choices, from fresh piroshkies to world-class clam chowder. Spend the afternoon wandering its multi-level maze of craft stalls, comic book shops, and unique purveyors.
For the evening, the adjacent Belltown neighborhood or the area around the market offers some of the city's best dining, with a focus on the Pacific Northwest's incredible bounty. This is the place to indulge in fresh oysters and perfectly prepared salmon.
Day 2: Iconic Views and Neighborhood Charm - Dedicate your morning to the Seattle Center, the legacy of the 1962 World's Fair. We advise booking tickets in advance for the Space Needle to secure your preferred time and enjoy the staggering 360-degree views. Right at its base is the unmissable Chihuly Garden and Glass. Even if you don't consider yourself a museum-goer, the vibrant, otherworldly glass sculptures are breathtakingly beautiful and universally appealing. For music, film, and pop culture enthusiasts, the Frank Gehry-designed Museum of Pop Culture (MoPOP) is an absolute must.

In the afternoon, choose a neighborhood that speaks to you. Explore Pioneer Square, Seattle's oldest district, with its stunning Victorian architecture, art galleries, and the fascinating Bill Speidel's Underground Tour, which reveals the city's buried history. Alternatively, head to the quirky, bohemian neighborhood of Fremont to see the famous Fremont Troll lurking under the bridge and browse its independent shops.
Day 3: Aviation History or a Maritime Escape - If you have a later flight, spend your final morning at the Museum of Flight. Located just south of downtown near the airport, it's one of the world's premier air and space museums. Its vast collection, featuring everything from the first Boeing aircraft to a Concorde and a Space Shuttle Trainer, is genuinely awe-inspiring and logistically convenient for your departure.
For a more scenic farewell, take a 35-minute ferry ride from the downtown waterfront to Bainbridge Island. The journey itself is a highlight, offering the single best view of the Seattle skyline against the backdrop of Mount Rainier (on a clear day). Spend a couple of hours strolling through the island's charming main street before ferrying back.
Getting to the Airport - When it's finally time to depart, the Link Light Rail is the most efficient and affordable way to get from downtown to Seattle-Tacoma International Airport (Sea-Tac). The ride takes about 40 minutes, bypassing all traffic.
By giving yourself these extra days, you transform your trip from a great cruise into a comprehensive Pacific Northwest experience, blending the untamed wilderness of Alaska with the innovative, caffeinated, and creative spirit of the Emerald City.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels, or tours before and/or after your cruise conference.
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through University at Sea®. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates.
Request a Quote online or by voice at 800-525-9696 (US/Can) or direct/int'l tel +1-727-526-1571.
Prices below are for the full cruise including meals and evening entertainment
Suites
800-525-9696
for Pricing
Suite/Deluxe
Royal Loft Suite RL.
One bedroom, two bathrooms. Two-decks-high stateroom with panoramic views. On main level, open living/dining room with dry bar and sofa that converts to double bed. Separate media room with sofa that converts to queen bed, second bedroom with closet and two twin beds that convert to Royal King and full bathroom with shower. Large private balcony with dining area. Master bedroom on second level has a King size bed with Duxiana Mattress and a private bathroom with soaking tub, shower, two sinks and bidet. Private balcony with dual whirlpool tub. Separate dressing area. Stateroom: 1,640 sq. ft. 3 Balcony: 553 sq. ft. 800-525-9696
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Suite/Deluxe
Owner's Loft Suite OL.
One bedroom, two bathrooms. Two-decks-high stateroom with panoramic views. Main level has open living/dining room with double sofa bed, bathroom and private wrap around balcony with dining area. On second level, master bedroom has a King size bed with Duxiana Mattress, bathroom with shower and two sinks, and private balcony. Stateroom: 975 sq. ft. Balcony 501 sq. ft. 800-525-9696
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Suite/Deluxe
Grand Loft Suite with Balcony GL.
One bedroom, two bathrooms. Two-decks-high stateroom with panoramic views. Main level has open living/dining room with double sofa bed, bathroom and private balcony with dining area. On second level, master bedroom has a King size bed with Duxiana Mattress and bathroom. Stateroom: 696 sq. ft. Balcony: 216 sq. ft. 800-525-9696
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Suite/Deluxe
Sky Loft Suite with Balcony SL.
One bedroom, two bathrooms. Two-decks-high stateroom with panoramic views. On main level, open living/dining room with sofa that converts to double bed. Full bathroom with shower. Private balcony with dining area. On second level, master bedroom has a King size bed with Duxiana Mattress and a bathroom with shower and two sinks. Stateroom: 673 sq. ft. Balcony: 183 sq. ft. 800-525-9696
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Suite/Deluxe
Owner's Suite 1 Bedroom with Balcony OS.
Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub and two sinks. Separate half bath. Marble entry, large closets, living area with dining table and sofa that converts to double bed. Private balcony with seating area and private outdoor dining. Stateroom: 541 sq. ft. Balcony: 259 sq. ft. 800-525-9696
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Suite/Deluxe
Grand Suite - 2 Bedrooms GT.
Two bedrooms, two bathrooms. Master bedroom with two twin beds that convert to Royal King, private bathroom with tub and separate dressing area. Second bedroom with two twin beds that convert to Royal King and two Pullman beds. Full second bathroom with shower. Living area with sofa that converts to a double bed, marble entry and entertainment center. Wrap around private balcony with seating area and private outdoor dining. Stateroom: 543 sq. ft. Balcony: 259 sq. ft. 800-525-9696
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Suite/Deluxe
Grand Suite - 1 Bedroom GS.
Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub, two sinks and second entrance that opens to living room. Living room with sofa that converts to double bed, entertainment center, and writing desk. Private balcony with seating area and private dining. Stateroom: 351 sq. ft. Balcony: 109 sq. ft. 800-525-9696
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Suite/Deluxe
Grand Suite with Large Balcony - 1 Bedroom GB.
Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub, two sinks and second entrance that opens to living room. Living room with sofa that converts to double bed, entertainment center, and writing desk. Wrap around private balcony with seating area and private dining. Stateroom: 351 sq. ft. Balcony: 259 sq. ft. 800-525-9696
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Outside
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Before & After Your Cruise
Embarkation City: Vancouver
Hotels
Hampton Inn & Suites by Hilton Vancouver-Downtown
All The Essentials
111 Robson St, Vancouver, BC V6B 2A8, Canada — Vancouver
Delta Hotels by Marriott Vancouver Downtown Suites
Upscale, All-Suite Accommodation
550 W Hastings St, Vancouver, BC V6B 1L6, Canada — Vancouver
Debarkation City: Seattle
Hotels
The Paramount Hotel Seattle
724 Pine Street<br>Seattle, WA 98101 US — Seattle
CHECK-IN / CHECK-OUT: Check-in time is any time after 4:00 PM. Guests arriving before 4:00 PM will be accommodated, as room become available. Checkout time is 12:00 PM. We request that guests attending functions on the day of departure check out before 12:00 PM.
Hotel Five - A Staypineapple Hotel
Get Down With Downtown
2200 5th Ave, Seattle, WA 98121 — Seattle
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
- Simply provide a few short details about your trip
- Review the available protection plans
- Enjoy the peace of mind you deserve
Why Protect your Trip?
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
- Cancelling your trip after unexpectedly becoming too sick to travel
- Taking care of a sick or injured traveling companion
- Having to end your trip early due to a family emergency
- Dealing with a flight delay or cancellation
- Needing to buy personal items if your luggage is lost or stolen
- Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
- A doctor says you or a traveling companion is too sick to fly
- Your parent or child requires hospitalization
- You need to attend the birth of a family member’s child
- You have a traffic accident (not breakdown) on the way to the airport
- A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
- You have a covered illness or injury and a doctor says you must return home
- A family member has a qualifying injury and needs your care
- A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
- You slip and break your ankle while sightseeing
- You get food poisoning while sampling the local cuisine
- You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
- Medical triage with referrals to local prescreened medical providers
- Ongoing medical monitoring
- Payment guarantee
- Emergency medical transportation
Additional services for travel-related emergencies can help with:
- Missed connecting flights
- Lost/stolen travel documents
- Pre-trip information
- Prescription replacements
Our Promise to You
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
File a ClaimIf you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.
Update Your Plan
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Manage My PlanAbout Allianz Global Assistance
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.

