COURSE CREDITS & HOURS
16 ANCC Contact Hours
COURSE FEES
TARGET AUDIENCE
PROGRAM TOPICS
- How to Communicate with Difficult Patients
- Providing a Patient-Centered Care Experience
- Counseling Issues for Delivering Good and Bad News
- Utilizing Emphatic Communication with Patients
- Managing Patient Expectations
- Models of Practice and Counseling Interventions
- Recognizing Symptoms of Burnout
- Integrating Mindfulness into One's Daily Life
- Recognizing and Combating Perfectionism
- Hands on Experiential Exercises in Cognitive-Behavioral Approaches
IMPORTANT INFORMATION
Faculty
Alice D. Domar, PhD
Elizabeth Grill, PsyD
Accreditation
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In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. |
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Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 16 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. |
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Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA). US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.
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Credit Designation for Nurses:
Continuiung Education, Inc. designates this continuing nursing education activity for 16 contact hours.
Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 Credits TM as needed. Pharmacology credits are identified on individual activities. |
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Royal College of Physicians and Surgeons of Canada:
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College of Family Physicians of Canada (CFPC)
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Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 16 (part II) MOC points in medical knowledge in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.
Cruise Itinerary
| DATE | PORT OF CALL | ARRIVE | DEPART |
|---|---|---|---|
| Sunday, April 10 | Orlando (Port Canaveral), Florida |
- | 4:30 pm |
| Monday, April 11 | *At Sea - Cruising Meeting 8:30am-11:30am; 1:00pm-4:00pm |
- | - |
| Tuesday, April 12 | *At Sea - Cruising Meeting 8:30am-12:30pm |
- | - |
| Wednesday, April 13 | Philipsburg, St. Maarten |
8:00 am | 6:00 pm |
| Thursday, April 14 | Charlotte Amalie, St. Thomas, U.S.V.I. |
7:00 am | 3:30 pm |
| Friday, April 15 | *At Sea - Cruising Meeting 8:30am-11:30am; 1:00pm-4:00pm |
- | - |
| Saturday, April 16 | Coco Cay, Bahamas Perfect Day |
9:30 am | 5:00 pm |
| Sunday, April 17 | Orlando (Port Canaveral), Florida |
6:00 am | - |
Ports of Call
Orlando (Port Canaveral), Florida
Getting Your Bearings: From Airport to Oasis - Most travelers arrive via Orlando International Airport (MCO), a modern and efficient hub located about 45 miles west of the port—a comfortable 45- to 60-minute drive. A seamless network of shuttles, private car services, and ride-sharing options makes the transfer to your pre-cruise hotel straightforward. By flying in early, you sidestep the stress of same-day travel, ensuring that a flight delay or traffic snarl doesn't jeopardize the start of your well-deserved escape.
A Curated Pre-Cruise Itinerary - Your pre-cruise stay can be tailored to your preferred pace, whether you seek world-class thrills, intellectual stimulation, or serene relaxation.
Day 1: Arrival & Sophisticated Leisure - After settling into your accommodations—perhaps a resort near Orlando's attractions or a quieter hotel along the Space Coast—your evening is free to set the tone. For an effortlessly refined experience, consider an evening at Disney Springs. This sprawling waterfront complex of dining, shopping, and entertainment requires no park ticket and offers a decidedly adult ambiance. Indulge in world-class cuisine from James Beard Award-winning chefs at restaurants like Jaleo by José Andrés or Morimoto Asia. Afterward, take in a mesmerizing performance of Cirque du Soleil or simply enjoy the live music that fills the air. It’s the perfect, low-key way to immerse yourself in a world of leisure.
Alternatively, if you’ve chosen to stay closer to the coast, embrace the local flavor of the Space Coast. Find a waterfront restaurant in the Cocoa Beach area, order fresh local seafood, and watch the sun dip below the horizon. It’s a tranquil, authentic introduction to Florida’s coastal charm.
Day 2: Choose Your Adventure - With a full day at your disposal, you can explore the region's premier attractions.
- For the Intellectually Curious: Kennedy Space Center
- For the Culturally Inclined: The Charm of Winter Park
- For Unforgettable Entertainment: A Curated Park Day
Embarkation Day - On the morning of your cruise, you will wake up refreshed and unhurried. Enjoy a leisurely breakfast, perhaps a final walk on the beach if you're staying on the coast. The short transfer to the Port Canaveral terminal will be a relaxed, simple affair. You’ll arrive at your ship ready and eager, your mind already expanded from your pre-cruise explorations and fully prepared for the educational and recreational journey that lies ahead.
At Sea - Cruising
Philipsburg, St. Maarten

Philipsburg itself is the commercial engine. Front Street is lined with duty-free jewelry and electronics stores; while convenient for shoppers, it can feel somewhat manufactured. For a more relaxed immediate option, the boardwalk along Great Bay offers decent beach bars and a view of the ships, though the water clarity here lags behind the rest of the island.

To experience the island's true charm, cross the border to the French side (St. Martin). The atmosphere shifts perceptibly in the capital of Marigot, with its open-air markets and colonial architecture. For the sophisticated traveler, the village of Grand Case is the highlight. Known as the culinary capital of the Caribbean, it features exceptional French-Creole cuisine in open-air "lolos" (local barbecue stands) and high-end bistros alike.
Regarding beaches, you have distinct choices:
- Maho Beach offers the famous, adrenaline-fueled spectacle of jumbo jets landing just overhead at Princess Juliana International Airport—it is noisy, crowded, and absolutely unique.
- For a classic European beach day, head to Orient Bay on the French side for white sand and upscale beach clubs.
Charlotte Amalie, St. Thomas, U.S.V.I.


Most visitors are here for the water. Magens Bay is the headline attraction—a heart-shaped, protected cove that is visually stunning but often packed with fellow cruisers. For a more relaxed experience with superior snorkeling, we recommend Sapphire Beach or the pristine, protected sands of Smith Bay Park (Lindquist Beach). If your ship docks at Havensight, the Skyride to Paradise Point offers the classic Caribbean vista and a convenient spot for a local Bushwacker cocktail.
Crucial Logistics: St. Thomas has two distinct cruise piers: Havensight (closer to town/Skyride) and Crown Bay (further west). Be sure to check your docking location, as it dictates your walking options. Traffic in Charlotte Amalie can be gridlocked in the afternoons; always pad your return time. Getting around is best done via "safari" taxis—converted open-air trucks. They are efficient and affordable, but confirm the fare before boarding. For those who have visited St. Thomas before, the ferry to neighboring St. John offers a quieter, more natural escape, though it requires careful time management.
Coco Cay, Bahamas

For adrenaline seekers, the upcharge Thrill Waterpark houses North America's tallest waterslide, Daredevil's Peak, alongside massive wave pools. If you want a lively, complimentary resort-pool atmosphere, head to Oasis Lagoon, the Caribbean's largest freshwater pool, complete with a swim-up bar and DJ.

If you prefer a traditional beach day without additional fees, Chill Island and South Beach provide ample loungers, umbrellas, and calm, clear waters. Complimentary dining is available throughout the island at venues like Skipper's Grill and the Chill Grill.
For a more sophisticated experience away from the crowds, two premium upcharge areas stand out. The Coco Beach Club offers an oceanfront infinity pool, elevated dining, and the Bahamas' first overwater cabanas. Alternatively, Hideaway Beach is an adults-only (18+) zone featuring a private cove, heated pool, and dedicated dining venues like Slice of Paradise.
The island features a deep-water pier, meaning no tender boats are required—you can walk right off the ship. Shipboard Wi-Fi and beverage packages seamlessly extend to the island, making logistics effortless.
Browse pre-bookable shore excursions for this cruise →
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels, or tours before and/or after your cruise conference.
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through University at Sea®. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates.
Request a Quote online or by voice at 800-525-9696 (US/Can) or direct/int'l tel +1-727-526-1571.
Prices below are for the full cruise including meals and evening entertainment
Suites
Suite/Deluxe
Presidential Family Suite PS.
The largest suite on Harmony, spanning the full width of the aft section on deck 6. Four bedrooms, multiple bathrooms, grand living and dining areas, and an enormous wraparound aft balcony with whirlpool. Now marketed as Villa Suite (VS) after RCI's 2023 recategorization.
Four separate bedrooms
Multiple bathrooms including whirlpool tub
Grand piano
Separate dining room
Wraparound aft balcony (810 sq ft) with whirlpool
Royal Genie service (Star Class) 800-525-9696
for Pricing
Suite/Deluxe
Sky Loft Suite SL.
Duplex loft suite spanning two levels with an expansive dine-on balcony. Living area on the lower level, master bedroom on the upper level connected by interior stairway. Extra shower in downstairs bathroom. Sky Class tier with concierge service, Suite Lounge, Coastal Kitchen, and Suite Sun Deck access.
Two-level duplex layout
Dine-on balcony (410 sq ft)
Living room with sofa bed on lower level
Master bedroom on upper level
Interior stairway connecting levels
Extra shower in downstairs bathroom
Walk-in closets
Sky Class concierge service
Suite Lounge access
Coastal Kitchen dining
Suite Sun Deck access
Priority check-in and boarding 800-525-9696
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Suite/Deluxe
Junior Suite JS.
Spacious balcony suite with separate living area and sofa. Floor-to-ceiling sliding glass doors lead to private balcony. Features spa-inspired split bathroom with soaking tub and separate shower. On current Harmony deck plans, JS is split into subcodes J3 (quad occupancy) and J4 (double occupancy), plus JY (Sky Junior Suite on deck 6).
Private balcony (80 sq ft)
Separate sitting area with sofa
Spa-inspired split bathroom with soaking tub
Large separate shower with frosted glass
Floor-to-ceiling sliding glass doors
Flat-screen LCD TV
Mini bar and safe 800-525-9696
for Pricing
Suite/Deluxe
Two-Bedroom Royal Family Suite FS.
Two-bedroom family suite located aft with large wraparound balcony. Master bedroom with king, second bedroom with twin beds, living/dining area, full bathroom with tub and separate shower, walk-in closets. Now marketed as GT (Grand Suite - 2 Bedroom) after RCI's 2023 recategorization.
Two separate bedrooms
Large wrap-around aft balcony (240 sq ft)
Full bathroom with bathtub and separate shower
Walk-in closets
Living room with sofa bed
Dining area
Sky Class concierge service
Suite Lounge access
Coastal Kitchen dining
Suite Sun Deck access 800-525-9696
for Pricing
Suite/Deluxe
Spacious AquaTheater Suite with Large Balcony - 2 Bedrooms A1.
King size bed with Duxiana Mattress. Two twin beds that convert to a Royal King bed. Two Pullman beds. Up to 8 guests. Master Bedroom. Living room, Dining area, Private balcony with seating area, dry bar and private dining. Two bathrooms (master bathroom with tub). One double sofa bed Stateroom 823 sq. ft. Balcony 772 sq. ft. 800-525-9696
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Suite/Deluxe
AquaTheater Suite with Large Balcony - 2 Bedrooms A2.
Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Living area with one double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs. Sleeps up to 8 guests. Stateroom: 739 sq. ft. Balcony: 695 sq. ft. 800-525-9696
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Suite/Deluxe
Spacious AquaTheater Suite with Large Balcony -1 Bedroom A3.
Bedroom area with two twin beds that convert to Royal King. One bathroom with tub, large closets, sitting area with table and one double sofa bed. Private balcony with seating area and private dining. Sleeps up to 4 guests. Stateroom: 562 sq. ft. Balcony: 589 sq. ft. 800-525-9696
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800-525-9696
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800-525-9696
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Suite/Deluxe
Grand Suite - 2 Bedrooms GT.
Two bedrooms with two twin beds that convert to Royal King and vanity with chair. Two Pullman beds in second room. Living area with one double sofa bed, marble entry, entertainment center, two bathrooms - master bath with tub. Private balcony with table and chairs. Sleeps up to 8 guests. Stateroom: 580 sq. ft. and Balcony: 238 sq. ft. 800-525-9696
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800-525-9696
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800-525-9696
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Suite/Deluxe
Crown Loft Suite L1.
Two deck high stateroom with panoramic views. Two Bathrooms with shower on main and second level. Master bedroom with Royal King. Private balcony with chairs, dining area with dry bar, table/desk. Living room one double sofa bed. Up to 4 guests. Stateroom: 545 sq. ft., balcony 114 sq. ft. 800-525-9696
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800-525-9696
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Suite/Deluxe
Owner's Suite OS.
Two twin beds that convert to a Royal King. Private bathroom with tub, shower and two sinks, marble entry, large closets, living area with table and one double sofa bed. Private balcony with table and chairs. Sleeps up to 4 guests. Stateroom: 556 sq. ft., and Balcony 243 sq. ft. 800-525-9696
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Suite/Deluxe
Royal Loft Suite RL.
Two-decks-high stateroom with panoramic views. On second level, master bedroom has a King size bed with Duxiana Mattress; bathroom with tub, shower, two sinks and bidet and a closet. On main level, second bedroom with closet and two twin beds that convert to Royal King; dining area with dry bar, living room with one sofa that converts to double bed; bathroom with shower. Private balcony with whirlpool and dining area. Stateroom: 1,524 sq. ft. Balcony (main level): 843 sq. ft. 800-525-9696
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Suite/Deluxe
Star Loft Suite TL.
Two-decks-high stateroom with panoramic views. Master bedroom and bathroom on second level. Bedroom has a King size bed with Duxiana Mattress. Stairway to second level. Bathrooms with shower for two. Private balcony with dining area. Dining area with dry bar. Living room one double sofa bed. Closets on each level. Sleeps up to 4 guests. Stateroom: 722 sq. ft. Balcony: 410 sq. ft. 800-525-9696
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Suite/Deluxe
Villa Suite - 4 Bedrooms VS.
Two Master bedrooms with King size bed with Duxiana Mattress. Two Master bathrooms with tub. Two bedrooms with two twin beds that convert to Royal King. Four Pullman beds. Large private balcony with a whirlpool, dining area, and bar. Dining room with dry bar. Living room one double sofa bed. Stateroom can sleep up to 14 guests, must have at least 8 to book. Stateroom: 1,142 sq. ft. Balcony: 476 sq. ft. 800-525-9696
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Balcony
Oceanview with Balcony (4D)All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to a Royal King bed One single sofa bed in staterooms with up to 3 guests Stateroom: 182 sq. ft. and Balcony: 50 sq. ft. (Decks 6, 7, 8, 9, 10, 11, 12 & 14)
800-525-9696
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Balcony
Family Balcony FB.
Ultra-spacious family balcony stateroom designed for families of up to 6. Two twin beds convertible to queen, two Pullman fold-down beds, and a double sofa bed. Floor-to-ceiling sliding glass doors lead to a private balcony. Now marketed as 1A (Ultra-Spacious Family Balcony) after RCI's 2023 recategorization.
Two Pullman beds (fold-down upper berths)
Double sofa bed
Floor-to-ceiling sliding glass doors to balcony
Expanded living area
Private bathroom with shower
Flat-screen television
Mini bar and individual safe 800-525-9696
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Balcony
Boardwalk Balcony B2.
Balcony stateroom with private verandah overlooking the Boardwalk entertainment neighborhood. Floor-to-ceiling sliding glass doors. Views of the carousel, dining venues, and entertainment below. Now split into 1I (quad) and 2I (double) after RCI's 2023 recategorization.
Private balcony overlooking Boardwalk neighborhood
Floor-to-ceiling sliding glass doors
Two twin beds convertible to queen
Sitting area with sofa
Private bathroom with shower
Flat-screen television
Mini bar and safe 800-525-9696
for Pricing
Balcony
Central Park Balcony C1.
Balcony stateroom with private verandah overlooking the Central Park garden neighborhood. Floor-to-ceiling sliding glass doors open to views of lush greenery, trees, and dining venues below. Now split into 1J (quad) and 2J (double) after RCI's 2023 recategorization.
Private balcony overlooking Central Park neighborhood
Floor-to-ceiling sliding glass doors
Two twin beds convertible to queen
Sitting area with sofa
Private bathroom with shower
Flat-screen television
Mini bar and safe 800-525-9696
for Pricing
Balcony
Ultra Spacious Oceanview with Large Balcony 1A.
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King. One double sofa bed, One Pullman bed, private bathroom and sitting area. Sleeps up to 6 guests. Stateroom: 271 sq. ft. and Balcony: 82 sq. ft. 800-525-9696
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Balcony
Oceanview with Large Balcony 1C.
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, sitting area with one double sofa bed, full bathroom and private balcony. Sleeps up to 4 guests. Stateroom: 182 sq. ft. Balcony: 80 sq. ft. 800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
Balcony
Oceanview with Large Balcony 2C.
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, sitting area with one double sofa bed, full bathroom and private balcony. Sleeps up to 4 guests. Stateroom: 182 sq. ft. Balcony: 80 sq. ft. 800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
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800-525-9696
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800-525-9696
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Outside
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
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Inside
Interior with Virtual Balcony (4U)All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to a Royal King bed One double sofa bed in staterooms with up to 4 guests. Real-time views of the ocean and destinations via a high-definition screen that spans nearly floor to ceiling. Stateroom: 160 sq. ft. (Decks 6, 7, 8, 9, 10 & 11)
800-525-9696
for Pricing
Interior Stateroom (4V)All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, closed-circuit TV, radio and phone. Two twin beds that convert to Royal King, private bathroom and sitting area with twin sofa bed. Stateroom: 260 sq. ft. (Decks 3, 4, 6, 7, 8, 9, 10, 11, 12 & 14)
800-525-9696
for Pricing
800-525-9696
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800-525-9696
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800-525-9696
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800-525-9696
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800-525-9696
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800-525-9696
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800-525-9696
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800-525-9696
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Before & After Your Cruise
Hotels
La Quinta Inn by Wyndham Cocoa Beach-Port Canaveral
A Sweet Stay in Cocoa Beach
1275 N Atlantic Ave, Cocoa Beach, FL 32931 — Port Canaveral
Home2 Suites by Hilton Cape Canaveral Cruise Port
A Gateway to Cruises and Beaches
9004 Astronaut Blvd, Cape Canaveral, FL 32920 — Port Canaveral
Hilton Cocoa Beach Oceanfront
Enjoy an Oceanfront Stay Near Port Canaveral
1550 N Atlantic Ave, Cocoa Beach, FL 32931 — Port Canaveral
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
- Simply provide a few short details about your trip
- Review the available protection plans
- Enjoy the peace of mind you deserve
Why Protect your Trip?
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
- Cancelling your trip after unexpectedly becoming too sick to travel
- Taking care of a sick or injured traveling companion
- Having to end your trip early due to a family emergency
- Dealing with a flight delay or cancellation
- Needing to buy personal items if your luggage is lost or stolen
- Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
- A doctor says you or a traveling companion is too sick to fly
- Your parent or child requires hospitalization
- You need to attend the birth of a family member’s child
- You have a traffic accident (not breakdown) on the way to the airport
- A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
- You have a covered illness or injury and a doctor says you must return home
- A family member has a qualifying injury and needs your care
- A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
- You slip and break your ankle while sightseeing
- You get food poisoning while sampling the local cuisine
- You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
- Medical triage with referrals to local prescreened medical providers
- Ongoing medical monitoring
- Payment guarantee
- Emergency medical transportation
Additional services for travel-related emergencies can help with:
- Missed connecting flights
- Lost/stolen travel documents
- Pre-trip information
- Prescription replacements
Our Promise to You
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
File a ClaimIf you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.
Update Your Plan
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Manage My PlanAbout Allianz Global Assistance
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.
Shore Excursions
Browse pre-bookable shore excursions for this sailing through our partner, Shore Excursions Group. Their listings cover most of our ports of call with options for guided tours, transfers, private experiences, and self-guided activities — typically priced lower than the cruise line's equivalent excursions.
Note: shore excursions through this partner are operated independently of those offered by the cruise line, and the link below opens on shoreexcursionsgroup.com.
Browse Shore Excursions (opens in new tab on shoreexcursionsgroup.com)
