COURSE CREDITS & HOURS
16 ADA CERP Credits
16 ANCC Contact Hours
COURSE FEES
TARGET AUDIENCE
PROGRAM TOPICS
- Communication Update
- Advanced Communication Skills
- Navigating Difficult Conversations
- Neuroscience of Anger and the Angry Patient Encounter
- Domestic Violence
- Human Trafficking
- Leadership and System tools
IMPORTANT INFORMATION
Faculty
Monica Broome, MD, FACP, FAACH, FAMWA
Vice Chair, Global Listening Centre
Master Trainer, Institute for Healthcare Communication
Miami, FL
Dr. Monica Broome is an internationally recognized speaker, educator, and physician specializing in healthcare communication, conflict resolution, patient-centered care, and leadership. Currently affiliated with Florida International University, her primary focus is the neuroscience of communication, specifically physician-patient interactions. A globally recognized voice on medicine, law, and business, she is a Master Trainer with the Institute for Healthcare Communication and serves as the Vice Chair of the Global Listening Centre.
Previously, Dr. Broome served as an Assistant Professor of Medicine and the Director of the Communication Skills Program at the University of Miami Miller School of Medicine. An alumna of the University of Miami School of Medicine, Dr. Broome (formerly Dr. Harris) specializes in Internal Medicine and is a Diplomate of the American Board of Internal Medicine. During her tenure at the University of Miami, she completed a three-year fellowship in the Department of Medical Education, engaged in the Macy Institute for Health Communication Curriculum Development, and served as the Course Director of the university's Bridge Course.
Dr. Broome’s distinguished career includes serving as the Deputy National Representative for the United States for the International Association for Communication in Healthcare. Her scholarly work includes national and international workshops on communication skills concerning conflict and bullying for organizations such as the Association of American Medical Colleges and the International Association of Law and Mental Health. She has also contributed significantly to medical literature and was awarded Outstanding Reviewer Status for Elsevier’s journal, Patient Education and Counseling.
A dedicated advocate for women's health and veterans, Dr. Broome founded and served as the Medical Director of the Women’s Veterans Comprehensive Health Program in Hampton, Virginia, earning a service award from the Virginia Department of Disabled American Veterans. She represented Florida at a White House National Summit on Women’s Veterans Health Issues, which resulted in a position paper for Congress, and she continues to advance national healthcare policy and women's health initiatives. Dr. Broome is a Fellow of the American College of Physicians and the American Academy of Communication in Healthcare. She has served on the Introduction to Clinical Diagnosis Test Committee for the National Board of Medical Examiners and the United States Medical Licensing Examination (USMLE), and she frequently teaches communication skills updates as faculty for University at Sea.
Accreditation
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In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. |
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Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 16 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. |
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Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA). US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.
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Credit Designation for Nurses:
Continuiung Education, Inc. designates this continuing nursing education activity for 16 contact hours.
Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 Credits TM as needed. Pharmacology credits are identified on individual activities. |
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Royal College of Physicians and Surgeons of Canada:
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College of Family Physicians of Canada (CFPC)
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Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 16 (part II) MOC points in medical knowledge in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.
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Continuing Education, Inc. is an ADA CERP Recognized Provider. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at www.ada.org/cerp. |
Cruise Itinerary
| DATE | PORT OF CALL | ARRIVE | DEPART |
|---|---|---|---|
| Saturday, May 14 | Amsterdam, Netherlands |
- | 5:00 pm |
| Sunday, May 15 | Dover (London), England |
6:00 am | 7:00 pm |
| Monday, May 16 | Portland, England |
8:00 am | 6:00 pm |
| Tuesday, May 17 | *At Sea - Cruising |
- | - |
| Wednesday, May 18 | Cobh (Cork), Ireland |
7:00 am | 6:00 pm |
| Thursday, May 19 | Liverpool, England |
8:00 am | - |
| Friday, May 20 | Liverpool, England |
- | 6:40 pm |
| Saturday, May 21 | Belfast, Northern Ireland |
7:30 am | 7:00 pm |
| Sunday, May 22 | Glasgow (Greenock), Scotland |
8:00 am | 7:00 pm |
| Monday, May 23 | *At Sea - Cruising |
- | - |
| Tuesday, May 24 | Lerwick (Shetland), Scotland |
8:00 am | 6:00 pm |
| Wednesday, May 25 | *At Sea - Cruising |
- | - |
| Thursday, May 26 | Amsterdam, Netherlands |
6:00 am | - |
Ports of Call
Amsterdam, Netherlands


Upon arriving at Amsterdam Airport Schiphol (AMS), you’ll find the transition into the city seamless. A short and efficient train ride delivers you directly to Centraal Station, the city’s vibrant heart. From here, the city’s treasures are at your feet. Arriving early provides a crucial buffer against potential travel delays and allows you to acclimate to the new time zone, ensuring you board your ship feeling refreshed and ready to engage with your conference sessions.
Your Pre-Cruise Amsterdam Itinerary - Day 1: Arrival & Canal-Side Immersion

After checking into your hotel, resist the urge for a nap. Instead, embrace the city’s energy with a gentle introduction. The best way to orient yourself and appreciate Amsterdam’s unique topography is from the water. A canal cruise is an essential first activity; gliding beneath historic bridges and alongside the iconic 17th-century gabled houses of the Grachtengordel (Canal Ring), a UNESCO World-hertitage site, is both relaxing and utterly captivating. It’s the perfect, low-effort way to absorb the city’s atmosphere after a long flight.

Disembark and allow yourself to get lost in the Jordaan district. Once a working-class neighborhood, it is now a charming labyrinth of narrow streets, tranquil canals, independent art galleries, and unique boutiques. Duck into a traditional *bruin café* (brown café) for a local beer or coffee. These cozy, wood-paneled pubs are the living rooms of the city and offer a taste of authentic Amsterdam *gezelligheid*—a Dutch quality of convivial coziness.
For dinner, consider an Indonesian *rijsttafel* (“rice table”). This elaborate meal, a culinary legacy of the Dutch colonial era, features dozens of small, flavorful dishes and is a memorable cultural and dining experience. It’s a wonderful way to connect with a significant part of Dutch history.

Day 2: A Masterclass in Art & History - Dedicate your morning to the Museumplein (Museum Quarter), home to a trio of world-class institutions. To make the most of your time, book tickets online well in advance.
- The Rijksmuseum: This is the national museum of the Netherlands, and its grand halls tell the story of 800 years of Dutch art and history. Stand in awe before Rembrandt’s monumental “The Night Watch” and lose yourself in the serene, light-filled domestic scenes of Vermeer. It’s an experience that is both intellectually stimulating and deeply moving.
- The Van Gogh Museum: Home to the world’s largest collection of Vincent van Gogh’s work, this museum offers an intimate and powerful journey through the artist’s life and evolution. Witness his vibrant genius and emotional turmoil through masterpieces like “Sunflowers” and “The Potato Eaters.”
- Anne Frank House: A visit here is a poignant and essential experience. Step behind the bookcase into the secret annex where Anne and her family hid for two years. This is a powerful moment of reflection on history that resonates long after you leave. Tickets sell out months in advance, so booking this is the first thing you should do when planning your pre-cruise stay.
As your pre-cruise stay concludes, you’ll find the transfer to the cruise terminal is simple and efficient. You will arrive at the port not with the fatigue of a long-haul flight, but with the enrichment of a cultural deep-dive, ready to begin the next phase of your adventure with a clear mind and an inspired spirit.
Dover (London), England
A short journey inland brings you to the charming city of Canterbury, a UNESCO World Heritage site. Walk the medieval streets that inspired Chaucer’s tales and stand in the nave of the breathtaking Canterbury Cathedral, the site of Archbishop Thomas Becket’s infamous 12th-century murder. The city offers a perfect blend of history, culture, and boutique shopping in a manageable, walkable setting.
Of course, the magnetic pull of London is undeniable. While it requires a longer journey, a focused day trip can be immensely rewarding. You might choose to immerse yourself in the heart of royal and political London, visiting Westminster Abbey and viewing the Houses of Parliament and Big Ben. Alternatively, delve into world-class art at the National Gallery, explore the Tower of London’s storied past, or enjoy the vibrant atmosphere and street performers at Covent Garden. Whichever path you choose, Dover serves as your gateway to the rich historical and cultural tapestry of southern England.
Portland, England
At Sea - Cruising
Cobh (Cork), Ireland

Liverpool, England

The city's cultural gravity is undeniable, and while the legacy of The Beatles is a primary draw, it's just one layer of a complex and compelling destination. A short stroll leads to the Royal Albert Dock, a stunning example of Victorian industrial architecture masterfully repurposed into a cultural hub. Here you can explore The Beatles Story museum, but don't miss the outstanding national museums also housed in these brick warehouses. The Maritime Museum chronicles the city's seafaring past, while the powerful International Slavery Museum offers a sobering and essential perspective on the history that built much of that wealth. For modern art enthusiasts, the Tate Liverpool is also conveniently located here.
Beyond the docks, the city's spirit unfolds. Music fans can make the pilgrimage to Mathew Street and the legendary Cavern Club. For a grander sense of scale, consider a taxi or a longer walk to the city's two astonishingly different cathedrals: the soaring, traditional Anglican Cathedral and the strikingly modern, circular Metropolitan Cathedral. Liverpool is not a city of quaint English charm; it is a proud, resilient, and deeply creative place with a story to tell on every corner.
Belfast, Northern Ireland


For a deeper understanding of the city's more recent history, a Black Cab tour is essential. These tours, often led by drivers with personal connections to the era, provide a balanced and poignant narrative of 'The Troubles' as you view the political murals of the Shankill and Falls Roads and the towering Peace Wall that still divides them. Alternatively, the city center is a vibrant hub of Victorian architecture, centered around the magnificent City Hall and the lively St. George's Market.
The alternative is a full-day excursion north to the Antrim Coast. This journey showcases the UNESCO-listed Giant's Causeway, an extraordinary landscape of 40,000 interlocking basalt columns, and the scenic coastal drive is an attraction in itself. Be advised, this is an all-or-nothing trip; committing to the coast means forgoing a proper exploration of Belfast. The decision rests on your priorities: profound urban history or breathtaking natural wonder.
Glasgow (Greenock), Scotland

Glasgow is a city of striking contrasts, where grand Victorian architecture stands alongside modern design, and a proud industrial past has given way to a vibrant, creative present. Once you arrive, the city is very walkable. A great starting point is George Square, the city's civic heart, surrounded by impressive municipal buildings. From there, you can explore the high-end shops of the 'Style Mile' or the more independent boutiques and restaurants of the Merchant City.

For art and culture, the Kelvingrove Art Gallery and Museum is a world-class institution with an astonishingly diverse collection, from Salvador Dalí's 'Christ of Saint John of the Cross' to a WWII Spitfire. Admission is free, making it an excellent use of time. Architecture enthusiasts should seek out the works of Charles Rennie Mackintosh, the city's most famous design visionary. While the Glasgow School of Art remains closed after a fire, you can still appreciate his style at the Willow Tea Rooms.
For a dose of history, the medieval Glasgow Cathedral is a magnificent example of Gothic architecture, and the adjacent Necropolis offers panoramic city views from its atmospheric, hilltop perch. If a city excursion feels too rushed, an alternative is a trip to the bonnie banks of Loch Lomond, offering a classic taste of Scottish scenery just a short drive from the port.
Lerwick (Shetland), Scotland
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels, or tours before and/or after your cruise conference.
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through University at Sea®. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates.
Request a Quote online or by voice at 800-525-9696 (US/Can) or direct/int'l tel +1-727-526-1571.
Prices below are for the full cruise including meals and evening entertainment
Suites
Suite/Deluxe
Penthouse Suite PS.
Penthouse Suites include a Primary bedroom, bathroom, and dressing room, living/dining area, guest bedroom and bathroom, terrace and private hot tub, plus an attentive butler on hand to ensure you never have to lift a finger during your vacation. For the interior design, we enlisted Kelly Hoppen, CBE, to bring her unparalleled vision to the table. Together, we created personal environments that rival the best boutique hotels in the world—many of which she’s designed for. Our Penthouse Suites also offer the latest technology, allowing you to precisely adjust nearly every comfort feature. With a simple touch screen, the in-room automation allows you to control everything from lighting to shades to temperature. You can even choose a setting that will tuck you in and gently wake you in the morning. It’s world-class service at the touch of a button.
So much more than a suite, The Retreat® isn’t a place. It isn’t an amenity. It isn’t a service. It’s all of this and more. The Retreat includes stunning accommodations, a private restaurant, and exclusive lounge and sundeck* that rival any high-end resort. Your dedicated team of attendants, concierges, and your Personal Retreat Host will do everything to ensure you never have to lift a finger on vacation.
Escape to this spacious suite with living and dining areas and a private terrace with a hot tub. 800-525-9696
for Pricing
800-525-9696
for Pricing
Suite/Deluxe
Edge Villa EV.
The Edge Villa offers a spacious 739 square feet of split-level splendor, plus one bedroom and two bathrooms—perfect for up to four guests. The unique design of the Edge Villas seamlessly blends indoor and outdoor living. With two stories of windows that look out over the terrace (featuring a three-feet-deep plunge pool and inviting lounge furniture) to the incredible ocean views beyond, it’s an open and airy environment that truly invites the outside in, and vice versa. Edge Villas not only offer private outdoor terraces, but they also have direct access to The Retreat, an exclusive sanctuary for guests of The Retreat. Step right out to The Retreat Sundeck and The Retreat Pool and bar, or retreat to your own private oceanfront villa.
So much more than a suite, The Retreat® isn’t a place. It isn’t an amenity. It isn’t a service. It’s all of this and more. The Retreat includes stunning accommodations, a private restaurant, and exclusive lounge and sundeck* that rival any high-end resort. Your dedicated team of attendants, concierges, and your Personal Retreat Host will do everything to ensure you never have to lift a finger on vacation. 800-525-9696
for Pricing
Suite/Deluxe
Sky Suite S1.
The perfectly designed Sky Suite offers a blend of expansive views and intimate luxury. These large suites feature a king-sized bed from our signature Cashmere™ Mattress and a spacious, private veranda. The split bathroom features a large spa tub with shower. Sky Suites offer the latest technology that allows you to precisely adjust nearly every comfort feature in your stateroom. The in-room automation allows you to control everything from lighting, to shades, to temperature, and service with a simple touch screen. You can even choose a setting that will tuck you in and gently wake you in the morning. It’s world-class service at the touch of a button.
So much more than a suite, The Retreat® isn’t a place. It isn’t an amenity. It isn’t a service. It’s all of this and more. The Retreat includes stunning accommodations, a private restaurant, and exclusive lounge and sundeck* that rival any high-end resort. Your dedicated team of attendants, concierges, and your Personal Retreat Host will do everything to ensure you never have to lift a finger on vacation.
These suites feature a king-sized bed that faces the floor-to-ceiling window and sliding glass door that leads to a private veranda. 800-525-9696
for Pricing
Suite/Deluxe
Sky Suite S3.
When you stay in a Sky Suite, you'll enjoy the luxury of private butler service. This includes assistance with unpacking and packing. In-suite lunch and dinner service. Afternoon tea. Evening hors d'oeuvres and complimentary in-suite espresso and cappuccino from Café al Bacio. Staterooms: 319 sq. ft. Veranda: 79 sq. ft.
800-525-9696
for Pricing
Suite/Deluxe
Sky Suite S2.
When you stay in a Sky Suite, you'll enjoy the luxury of private butler service. This includes assistance with unpacking and packing. In-suite lunch and dinner service. Afternoon tea. Evening hors d'oeuvres and complimentary in-suite espresso and cappuccino from Café al Bacio. Staterooms: 319 sq. ft. Veranda: 79 sq. ft.
800-525-9696
for Pricing
800-525-9696
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Balcony
Concierge Class (C2)All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, interactive TV, radio and phone. Floor-to-ceiling sliding glass doors. Sitting area with sofa. Veranda with lounge seating. Interactive Television system, individual safe, dual voltage 110/220 AC, mini-fridge* and Hair dryer. Stateroom: 202 sq ft. and Veranda 42 sq. ft. (Decks 9, 10, 11 & 12)
800-525-9696
for Pricing
Edge Stateroom with Infinite Veranda (E4)Celebrity eXhaleTM bedding featuring Cashmere Mattress. Two lower double beds convertible to King (except as noted). Some staterooms may have a trundle bed. Plentiful storage space in your bathroom and wardrobe. Interactive television system, individual safe, dual voltage 110/220 AC and hair dryer.
Stateroom: 202 sq. ft. and Veranda: 42 sq. ft
800-525-9696
for Pricing
Balcony
Concierge Class C1.
Our meticulously thought out Prime Concierge Class staterooms with infinite veranda, where the little details make a world of difference, are now even better. Featuring services, amenities, and exclusive events, step inside and discover a room that’s so much more than a room—it’s an experience. Prime Concierge Class staterooms are well-appointed, personal retreats located in the most-desirable locations on the ship. As a Concierge Class guest, your team of dedicated professionals will take care of all your vacation needs. The in-room automation allows you to control everything from lighting, to shades, to temperature, and service with a simple touch screen. You can even choose a setting that will tuck you in and gently wake you in the morning. It’s world-class service at the touch of a button. 800-525-9696
for Pricing
Balcony
Concierge Class C3.
Our meticulously thought out Ultra Concierge Class staterooms with infinite veranda, where the little details make a world of difference, are now even better. Featuring services, amenities, and exclusive events, step inside and discover a room that’s so much more than a room—it’s an experience. As a Concierge Class guest, your team of dedicated professionals will take care of all your vacation needs. The in-room automation allows you to control everything from lighting, to shades, to temperature, and service with a simple touch screen. You can even choose a setting that will tuck you in and gently wake you in the morning. It’s world-class service at the touch of a button. 800-525-9696
for Pricing
Balcony
Edge Stateroom with Infinite Veranda E1.
These incredible staterooms take our standard veranda stateroom and, with the touch of a button, blur—even erase—the boundaries between inside and outside living space. Your entire living space becomes the veranda, letting you walk right out to the water’s edge. This brilliant innovation gives you luxurious open air access to the sea, whenever you wish. Edge Staterooms offer the latest technology that allows you to precisely adjust nearly every comfort feature in your stateroom. The in-room automation allows you to control everything from lighting, to shades, to temperature, and service with a simple touch screen. You can even choose a setting that will tuck you in and gently wake you in the morning. It’s world-class service at the touch of a button. Not only do these staterooms feature the latest in design and technology, but they’re even more spacious. In fact, they’re 23% larger than our award-winning Celebrity Solstice® Class veranda staterooms. The added space allowed us to include a luxurious king-sized bed from our new Cashmere Bedding CollectionTM. Bigger rooms called for larger bathrooms, too. So, we expanded them almost 20% and included even larger modern showers.
Prime Edge Stateroom with infinite Veranda are located in the most-desirable locations on the ship. 800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
Balcony
Deluxe Oceanview Stateroom with Veranda 1A.
OceanView Stateroom with Veranda - seating area. Celebrity eXhaleTM bedding featuring Cashmere Mattress. Queen size bed convertible to two lower beds (except as noted). Some staterooms may have a trundle bed. Interactive television system. Stateroom: 202 sq. ft. Veranda: 40 sq. ft.
800-525-9696
for Pricing
Outside
Oceanview Stateroom (7)New Cashmere CollectionSMluxury king-sized mattress Two lower double beds convertible to King (except as noted). Some staterooms may have a trundle bed. Dual voltage 110/220 AC. Plentiful storage space in your bathroom and wardrobe. Smart TV, individual safe.
Stateroom: 242 sq ft.
800-525-9696
for Pricing
Outside
Deluxe Oceanview Stateroom 6.
New Cashmere CollectionSMluxury king-sized mattress Two lower double beds convertible to King (except as noted). Some staterooms may have a trundle bed. Dual voltage 110/220 AC. Plentiful storage space in your bathroom and wardrobe. Smart TV, individual safeStateroom: 242 sq. ft.
800-525-9696
for Pricing
Outside
Oceanview Stateroom O2.
Staterooms with a large window and a sitting area where you can kick back and relax after a day that has been as busy or relaxing as you want it. Enjoy in-room automation that allows you to control everything from lighting, to temperature, and service with a simple touch screen. You can even choose a setting that will tuck you in and gently wake you in the morning. It’s world-class service at the touch of a button. 800-525-9696
for Pricing
Outside
Oceanview Stateroom 8.
New Cashmere CollectionSMluxury king-sized mattress Two lower double beds convertible to King (except as noted). Some staterooms may have a trundle bed. Dual voltage 110/220 AC. Plentiful storage space in your bathroom and wardrobe. Smart TV, individual safe.Stateroom: 242 sq ft.
800-525-9696
for Pricing
800-525-9696
for Pricing
Inside
Deluxe Inside Stateroom (10)Celebrity’s eXhale™ bedding featuring the Cashmere Mattress. Two lower double beds convertible to King (except as noted). Some staterooms may have a trundle bed. Dual voltage 110/220 AC. Plentiful storage space in your bathroom and wardrobe. Smart TV, individual safe
Stateroom: 202 sq ft.
800-525-9696
for Pricing
Inside
Deluxe Inside Stateroom 9.
Celebrity’s eXhale™ bedding featuring the Cashmere Mattress. Two lower double beds convertible to King (except as noted). Some staterooms may have a trundle bed. Dual voltage 110/220 AC. Plentiful storage space in your bathroom and wardrobe. Smart TV, individual safeStateroom: 202 sq ft.
800-525-9696
for Pricing
Inside
Deluxe Inside Stateroom 11.
Celebrity’s eXhale™ bedding featuring the Cashmere Mattress. Two lower double beds convertible to King (except as noted). Some staterooms may have a trundle bed. Dual voltage 110/220 AC. Plentiful storage space in your bathroom and wardrobe. Smart TV, individual safe .Stateroom: 202 sq ft.
800-525-9696
for Pricing
Inside
Inside Stateroom 12.
Celebrity’s eXhale™ bedding featuring the Cashmere Mattress. Two lower double beds convertible to King (except as noted). Some staterooms may have a trundle bed. Dual voltage 110/220 AC. Plentiful storage space in your bathroom and wardrobe. Smart TV, individual safe . Stateroom: 181 sq ft.
800-525-9696
for Pricing
Inside
Inside Stateroom I2.
The private and perfectly proportioned Inside stateroom is the ideal place to relax after your day of discovery. Need a little extra space? Combine two Inside Staterooms. Connecting at sea has never been easier. Enjoy in-room automation that allows you to control everything from lighting, to temperature, and service with a simple touch screen. You can even choose a setting that will tuck you in and gently wake you in the morning. It’s world-class service at the touch of a button. 800-525-9696
for Pricing
800-525-9696
for Pricing
Before & After Your Cruise
Hotels
Hotel Casa Amsterdam
Away from the Ordinary
Eerste Ringdijkstraat 4, 1097 BC Amsterdam, Netherlands — Amsterdam
Hotel Estherea
Family Run for Over 80 Years
Singel 303-309, 1012 WJ Amsterdam, Netherlands — Amsterdam
The Dylan
Amsterdam’s Best Kept Secret
Keizersgracht 384, 1016 GB Amsterdam, Netherlands — Amsterdam
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
- Simply provide a few short details about your trip
- Review the available protection plans
- Enjoy the peace of mind you deserve
Why Protect your Trip?
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
- Cancelling your trip after unexpectedly becoming too sick to travel
- Taking care of a sick or injured traveling companion
- Having to end your trip early due to a family emergency
- Dealing with a flight delay or cancellation
- Needing to buy personal items if your luggage is lost or stolen
- Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
- A doctor says you or a traveling companion is too sick to fly
- Your parent or child requires hospitalization
- You need to attend the birth of a family member’s child
- You have a traffic accident (not breakdown) on the way to the airport
- A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
- You have a covered illness or injury and a doctor says you must return home
- A family member has a qualifying injury and needs your care
- A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
- You slip and break your ankle while sightseeing
- You get food poisoning while sampling the local cuisine
- You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
- Medical triage with referrals to local prescreened medical providers
- Ongoing medical monitoring
- Payment guarantee
- Emergency medical transportation
Additional services for travel-related emergencies can help with:
- Missed connecting flights
- Lost/stolen travel documents
- Pre-trip information
- Prescription replacements
Our Promise to You
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
File a ClaimIf you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.
Update Your Plan
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Manage My PlanAbout Allianz Global Assistance
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.

