COURSE CREDITS & HOURS
14 ANCC Contact Hours
4 Hours of Pharmacology for Nurse Practitioners
COURSE FEES
TARGET AUDIENCE
PROGRAM TOPICS
- Smoking Cessation
- Recognize the role of smoking in disease etiology
- Utilize techniques to enhance the patient's ability to stop smoking
- Routine Adult Care
- Determine which screening tests are indicated for particular patients, according to USPSTF guidelines
- Order appropriate immunizations for adult patients
- Recognition and Treatment of Depression
- Understand the incidence and prevalence of anxiety and depression
- Evaluate patients with signs and symptoms of anxiety and depression in order to make an accurate diagnosis
- Prescribe appropriate medications to treat these disorders
- Obesity
- State the epidemiology of obesity in America and the health risks associated with obesity
Assess patients who are obese and determine if they need treatment - Recommend and utilize the ACC/AHA/TOS Guidelines for the Management of Overweight and Obese Adults, including diet, exercise, medications, and bariatric surgery
- Employ the Endocrinology Society Guidelines on Pharmacological Management of Obesity
- Thyroid disease
- Formulate a plan for the evaluation of a patient with presumed thyroid disease
- Interpret common lab and imaging tests in the evaluation of a patient with thyroid disease
- Select appropriate treatment modalities, both medical and surgical, for patients with thyroid disease, according to the American Thyroid Association Guidelines
- The identification and Treatment of Traumatized Patients
- Describe the characteristics associated with traumatic events
- Interpret the "red flags" or symptomatic manifestations of trauma in patients
- Demonstrate how to obtain a trauma history from a patient during the H and P
- Identify and propose interventions designed to treat symptoms of trauma and increase comfort during physical exam
- Eating Disorders
- Identify the behavioral and psychosocial triggers that promote eating disordered behaviors
- Distinguish between the symptoms of anorexia, bulimia, bingeing, orthorexia, and diabulimia
- Recognize the clinical "red flags" that indicate eating disordered behavior
- Apply appropriate interventions designed to treat eating disordered behaviors
- Celiac Disease
- Identify risk factors, symptoms, signs, tests, treatment for celiac disease
- C. difficile Colitis
- Define risk factors, symptoms, signs, tests, treatment for C. difficile colitis
- Eosinophilic Esophagitis
- Describe risk factors, symptoms, signs, tests, treatment for eosinophilic esophagitis
- Update in Chronic Hepatitis C
- Identify risk factors, symptoms, signs, tests, treatment for chronic hepatitis C
- Non-alcoholic fatty liver disease
- Define risk factors, symptoms, signs, tests, treatment for non-alcoholic fatty liver disease
- Cirrhosis and Complications
- Lack of awareness of the potential severity of outcomes, and benefits of treatment
- Update in Chronic Hepatitis B
- Identify risk factors, symptoms, signs, tests, treatment for chronic hepatitis B
IMPORTANT INFORMATION
Faculty
Lisa Ferentz, MSW, LCSW-C, DAPA
The Ferentz Institute
(Institute for Advanced Psychotherapy Training and Education, Inc.)
Baltimore, MD
Lisa Ferentz is a recognized expert in the strengths-based, de-pathologized treatment of trauma and has been in private practice for over 41 years. She presents workshops and keynote addresses to medical and mental health providers nationally and internationally and is a clinical consultant to practitioners and mental health agencies in the United States, Canada, the UK, Italy, Ireland, Spain, Israel, Australia, and South Korea.
She has been an Adjunct Faculty member at several universities and is the Founder of "The Ferentz Institute," now in its nineteenth year of providing continuing education to mental health professionals and graduating thousands of clinicians from her two Certificate Programs in Advanced Trauma Treatment. In 2009, she was voted the "Social Worker of Year" by the Maryland Society for Clinical Social Work.
Lisa is the author of "Treating Self-Destructive Behaviors in Traumatized Clients: A Clinician's Guide," now in its second edition, "Letting Go of Self-Destructive Behaviors: A Workbook of Hope and Healing," and "Finding Your Ruby Slippers: Transformative Life Lessons From the Therapist's Couch." She also hosted a weekly radio talk show, writes blogs and articles for websites on trauma, attachment, self-destructive behaviors, and self-care, teaches on many webinars, and is a contributor to Psychologytoday.com. You can follow Lisa's work on her website, theferentzinstitute.com, YouTube, LinkedIn, and Twitter.
Kevin Scott Ferentz, MD
Greater Baltimore Medical Center (GBMC)
Lead Physician, GBMC Health Partners Primary Care offices at Owings Mills
Clinical Associate Professor
University of Maryland School of Medicine
Baltimore, MD
In 2012 Dr. Ferentz retired as an Associate Professor in the Department of Family Medicine at the University of Maryland School of Medicine after 25 years on the faculty. During those years he served as the Director of Student and Employee Health, the Director of Clinical Operations for the department, and as Residency Director for 12 years. He went on to serve as the Chief Medical Officer for Baltimore Medical System, Inc. – the largest group of Federally Qualified Health Centers in Maryland, responsible for approximately 60 clinicians serving in six medical centers and eight school based health centers, caring for 45,000 patients and providing 155,000 visits per year. He then worked as the Medical Director of the Randallstown office of Chase Brexton Health Care. He is currently the Chairman of the Department of Family Medicine at the Greater Baltimore Medical Center (GBMC) and the Lead Physician for the GBMC Health Partners Primary Care offices at Owings Mills. Dr. Ferentz is a Clinical Associate Professor in the Department of Family Medicine at the University of Maryland and continues to educate medical students on a regular basis.
Dr. Ferentz has authored more than three dozen articles and book chapters concerning issues in Family Medicine. His academic work centered on Smoking Cessation, and the recognition and treatment of Depression in primary care. He received more than two dozen teaching awards, including two national awards: the Exemplary Teaching Award from the American Academy of Family Physicians and the Outstanding Program Director Award from the Association of Family Practice Residency Directors. He was named one of the Best Family Physicians by Baltimore Magazine in 1997, 2000, 2002, 2007, 2010, 2017, 2018, and 2020. The Ladies Home Journal named him one of the best Family Physicians in America in 2002. He was named to Best Doctors in America in 1998, 2002, 2006, 2009, 2011 and 2013. He appears in Who's Who in America in 2004, 2005, 2006, and 2011. Dr. Ferentz provides continuing medical education lectures for several national CME providers.
Dr. Ferentz is a past-President of the Maryland Academy of Family Physicians and served on several committees and commissions for the American Academy of Family Physicians. He has done hundreds of media spots on TV and for eight years he was the regular host of Sunday Rounds, the largest medical call-in show on public radio, heard nationwide, and around the world on the Armed Forces Radio Network and the Internet.
George Y. Wu, MD, PhD, FAGA, FAASLD
Chief, Hepatology Section
Herman Lopata Chair in Hepatitis Research
University of Connecticut School of Medicine
Farmington, CT
Dr. George Y. Wu is Emeritus Professor of Medicine, Chief of the Hepatology Section, and holds the Herman Lopata Chair in Hepatitis Research at the University of Connecticut Health Center.
He has been a pioneer of targeted delivery of biological substances, including genes and mitochondria, specifically to hepatocytes. He has received an American Gastroenterological Association/Industry Research Scholar Award, an American Liver Foundation Research Prize, and an AGA-Gastroenterology Research Group Young Scientist Award.
Dr. Wu was elected a Fellow of both the American Gastroenterological Association (AGA) and the American Association for the Study of Liver Diseases (AASLD). He was also elected to the American Society for Clinical Investigation, the Association of American Physicians, and the National Academy of Inventors, and has undertaken three Fulbright Scholar/Specialist programs. He has published more than 235 articles, edited 15 books, and is the founding Comprehensive Editor-in-Chief of the Journal of Clinical and Translational Hepatology.
Accreditation
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In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. |
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Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 14 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA). |
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Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 14 contact hours. Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 CreditsTM as needed. Pharmacology credits are identified on individual activities. |
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Royal College of Physicians and Surgeons of Canada: |
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Credit Designation for Pharmacists: This knowledge-based activity is approved for 14 hours of pharmacy continuing education credit. |
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Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 14 (part II) MOC points in medical knowledge in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit. |
Cruise Itinerary
| DATE | PORT OF CALL | ARRIVE | DEPART |
|---|---|---|---|
| Thursday, September 12 | Rome (Civitavecchia), Italy |
- | 8:00 pm |
| Friday, September 13 | Naples, Italy |
7:00 am | 8:00 pm |
| Saturday, September 14 | *At Sea - Cruising Meeting 8:00AM - 12:00PM, 1:00PM - 4:00PM |
- | - |
| Sunday, September 15 | Barcelona, Spain |
5:00 am | 6:00 pm |
| Monday, September 16 | Palma De Mallorca, Spain |
8:00 am | 6:00 pm |
| Tuesday, September 17 | *At Sea - Cruising Meeting 8:00AM - 12:00PM, 1:00PM - 4:00PM |
- | - |
| Wednesday, September 18 | Florence/Pisa (La Spezia), Italy |
7:00 am | 8:30 pm |
| Thursday, September 19 | Rome (Civitavecchia), Italy |
7:00 am | - |
Ports of Call
Rome (Civitavecchia), Italy


The Logistics: Bridging the Gap - The journey from the pier to the Piazza takes planning. The distance is significant—about 75 to 90 minutes depending on traffic. For a seamless, stress-free transition, particularly with luggage, a pre-booked private transfer is the superior choice. It removes the friction of navigating terminals and train platforms after a long flight. However, for the independent traveler, the train system is reliable. The "Civitavecchia Express" is a dedicated line for cruisers connecting the port station to Roma San Pietro and Roma Ostiense, offering a more comfortable alternative to the often-crowded regional commuter trains.
A Curated 3-Day Pre- or Post-Cruise Itinerary - Rome is dense with history; trying to see it all is a recipe for exhaustion. Instead, focus on immersive themes for each day to maintain a manageable pace.

Day 1: The Ancient Core - Start where Western civilization found its footing. The Colosseum, Roman Forum, and Palatine Hill form a massive archaeological park. The critical reality here is crowd management. Tickets now sell out weeks in advance; booking a specific entry time online is mandatory. A knowledgeable guide is highly recommended here—not for the sake of hand-holding, but because the Forum is a complex ruin that requires narrative context to come alive. Without a guide, it is a pile of stones; with one, it is the Senate House where Cicero spoke.
After the tour, avoid the tourist-trap menus displaying photos of food near the Colosseum. Walk ten minutes to the Monti district. This was once the slums of ancient Rome but is now a bohemian enclave of ivy-draped lanes and artisan shops. Find a table at a spot like *Trattoria da Valentino* or *La Taverna dei Fori Imperiali* to enjoy authentic *cacio e pepe* or *saltimbocca*.

Day 2: The Vatican and The Right Bank - Dedicate your second day to the Vatican, an independent city-state housing immense artistic wealth. The Vatican Museums require strategy. The crowds can be overwhelming, so an early morning ticket or a Friday evening tour (when available) is best. Focus your energy on the Raphael Rooms, the Gallery of Maps, and the Sistine Chapel. Remember that St. Peter's Basilica enforces a strict dress code: shoulders and knees must be covered for both men and women.
Following the spiritual intensity of the Vatican, explore the surrounding Prati neighborhood. It offers a more polished, residential atmosphere than the historic center. This is an excellent area for shopping along Via Cola di Rienzo and enjoying a Roman *aperitivo*—a pre-dinner ritual of drinks and light snacks—at a local bar. End the evening with a walk toward Castel Sant'Angelo to see the statues of angels on the bridge illuminated against the night sky.

Day 3: Baroque Splendor and The Living City - Devote your final day to the "Centro Storico," the baroque heart of the city. Begin early at the Trevi Fountain; arriving before 8:00 AM allows you to appreciate the roar of the water without the roar of the crowds. From there, walk to the Pantheon. Note that as of recent changes, entry to the Pantheon now requires a ticket, and weekend visits often require reservations made days in advance. The engineering of the unreinforced concrete dome remains one of the world's great architectural marvels.
Continue to Piazza Navona to see Bernini’s Fountain of the Four Rivers. This area is perfect for aimless wandering. Explore the streets around Via del Governo Vecchio for vintage finds and leather goods. For your farewell dinner, cross the Tiber to Trastevere. While it has become popular, its labyrinth of cobblestone streets retains a magical atmosphere. Dining at a bustling osteria here, surrounded by the golden glow of streetlamps and the hum of conversation, provides the quintessential Roman memory.

Dining and Etiquette Notes - Rome rewards those who eat locally. Look for *Carciofi alla giudia* (Jewish-style fried artichokes) when in season, and *Carbonara* prepared the traditional way (no cream). Dinner is late, rarely starting before 8:00 PM. Tipping is not aggressive in Italy; a small amount left on the table is appreciated but not mandatory in the American sense.
By giving Rome the time it deserves, you ensure your cruise is bookended by a cultural experience that stands on its own merits, rather than just a transfer to the ship.
Naples, Italy


For history enthusiasts, the primary draw is the shadow of Mount Vesuvius. Pompeii remains the headline attraction, offering a sprawling, visceral look at Roman life frozen in time. However, we often direct clients toward the smaller, better-preserved site of Herculaneum. Because it was buried in mud rather than ash, Herculaneum retains multi-story buildings and wooden elements that perished in Pompeii, all within a footprint that is much easier to navigate in a few hours.

If you prefer coastal glamour, the Bay of Naples is your gateway. A high-speed hydrofoil can transport you to the Isle of Capri, famous for the Blue Grotto and high-end boutiques, though be mindful of summer crowds. Alternatively, the cliffside town of Sorrento offers a refined, relaxed atmosphere perfect for a leisurely lunch of fresh seafood and limoncello. While the Amalfi Coast is spectacular, we advise caution when attempting it on a cruise stop; the winding roads are breathtaking but slow, leaving little room for error in your return schedule.
Should you choose to stay in Naples itself, prepare for an experience that is gritty, loud, and profoundly authentic. The historic center, Spaccanapoli, is a UNESCO World Heritage site teeming with baroque churches and hidden courtyards. The National Archaeological Museum is essential viewing, as it houses the actual mosaics and artifacts removed from the excavation sites. Finally, this is the birthplace of pizza. Skipping a meal at a historic pizzeria here would be a missed cultural imperative.
At Sea - Cruising
Barcelona, Spain


Alternatively, lose yourself in the Barri Gòtic (Gothic Quarter), a medieval labyrinth of narrow cobblestone streets opening onto sunlit plazas. Here, the serene Cathedral of Barcelona offers a tranquil counterpoint to Gaudí's exuberance. This historic heart of the city is also a hub for unique boutiques and artisan shops. For a sensory immersion into local life, navigate the famed Las Ramblas to the Mercat de la Boqueria, a kaleidoscope of fresh produce, cured meats, and bustling food stalls.
Art aficionados can delve into the formative years of a master at the Museu Picasso, housed in a series of medieval palaces. No visit is complete without indulging in the city's culinary scene. Duck into a neighborhood bar for authentic tapas and a glass of cava, savoring the flavors that define Catalan culture. While one day is merely an introduction, it’s enough to be thoroughly enchanted by Barcelona's artistic soul and zest for life.
Palma De Mallorca, Spain


The skyline is dominated by the Catedral-Basílica de Santa María, known locally as La Seu. This sandstone leviathan is essential viewing, not just for its exterior dominance but for the interior dialogue between history and modernity; Antoni Gaudí’s unfinished wrought-iron canopy hangs above the altar, while Miquel Barceló’s ceramic chapel adds a controversial contemporary layer. Just below, the Parc de la Mar offers the perfect vantage point for photography.

Beyond the cathedral lies the Casco Antiguo (Old Town), a labyrinth of narrow streets best explored without a map. Look for the traditional Mallorcan courtyards (patios) visible through iron gates of aristocratic homes. A stop at the Banys Àrabs (Arab Baths) provides a quiet glimpse into the city’s Moorish past. For a pause, the tree-lined Passeig del Born is the city’s living room, ideal for coffee and people-watching.
For panoramic context, a taxi to Castell de Bellver is recommended. As one of Europe’s few circular castles, it offers 360-degree views of the bay and pine forests. Regarding logistics: The cruise pier is an industrial stretch about three miles from the historic center. We strongly advise utilizing a taxi or the port shuttle rather than attempting the walk, maximizing your time for tapas and exploration.
Florence/Pisa (La Spezia), Italy


The premier excursion is, without question, the Cinque Terre. This string of five ancient seaside villages, clinging to cliffs along the Italian Riviera, is a UNESCO World Heritage site for good reason. The most effective way to visit is by a short train ride from La Spezia Centrale station, which connects all five villages. You can hop on and off, perhaps hiking a portion of the scenic coastal trail (check for trail closures beforehand) or simply enjoying the unique character of each town, from the vibrant harbor of Vernazza to the iconic vistas of Manarola. A ferry from La Spezia’s port also offers a beautiful perspective from the sea, though it is slower and weather-dependent.

For those with an ambition for Renaissance art and architecture, both Pisa and Florence are viable, albeit long, day trips. A visit to Pisa is focused on its magnificent Piazza dei Miracoli (“Square of Miracles”), where the Leaning Tower, the Duomo, and the Baptistery form a stunning architectural ensemble. Florence, further afield, demands a full and fast-paced day. It offers an immersion into the heart of the Renaissance, with the chance to see Michelangelo’s David, Brunelleschi's Duomo, and the Ponte Vecchio. Given the travel time, a structured tour is often the most pragmatic way to experience these Tuscan cities from the port.
Should you prefer a more relaxed day, or if you’ve previously visited the main attractions, La Spezia itself offers an authentic slice of modern Italian life. Stroll the palm-lined waterfront promenade, explore the pedestrianized shopping streets of Via del Prione, and experience the bustling daily food market in Piazza Cavour. It’s an excellent opportunity to enjoy regional specialties like focaccia and fresh pesto without the crowds of the more famous nearby destinations.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels, or tours before and/or after your cruise conference.
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through University at Sea®. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates.
Request a Quote online or by voice at 800-525-9696 (US/Can) or direct/int'l tel +1-727-526-1571.
Prices below are for the full cruise including meals and evening entertainment
Suites
Suite/Deluxe
Spacious AquaTheater Suite with Large Balcony - 2 Bedrooms A1.
Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs. Stateroom: 823 sq. ft. Balcony: 772 sq. ft. 800-525-9696
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Suite/Deluxe
AquaTheater Suite with Large Balcony - 2 Bedrooms A2.
Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs. Stateroom: 673 sq. ft. Balcony: 610 sq. ft. 800-525-9696
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Suite/Deluxe
Grand Panoramic Suite - 1 Bedroom GP.
Grand entrance exposes lofty views two-decks-high. Single-floor suite with doorbell has dining room with dry bar and entertainment center, living room with sofa bed, and guest bath with shower. Master bedroom has a King size bed with Duxiana Mattress and sitting area, master bathroom with tub, shower, two sinks and bidet. Private balcony with jacuzzi. tateroom: 914 sq. ft. Balcony: 161 sq. ft. 800-525-9696
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Suite/Deluxe
Grand Suite - 2 Bedrooms GT.
Two bedrooms with two twin beds that convert to Royal King, two Pullman beds. Vanity with chair in each bedroom, living area with double convertible sofa, marble entry, entertainment center, two bathrooms - master bath with tub. Private balcony with table and chairs. NOTE: Grand Suites on deck 12 have have a jacuzzi in the private balcony. Stateroom: 580 sq. ft. Balcony: 237 sq. ft. 800-525-9696
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Suite/Deluxe
Crown Loft Suite L1.
Two-decks-high stateroom with panoramic views. Master bedroom with Royal King size bed and bath on second level. Bath with shower on main level. Private balcony with chairs, dining area with dry bar, table/desk. Living room sofa converts to double bed. Stateroom: 545 sq. ft. Balcony: 114 sq. ft. 800-525-9696
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Suite/Deluxe
Crown Loft Suite L2.
Two-decks-high stateroom with panoramic views. Master bedroom with Royal King size bed and bath on second level. Bath with shower on main level. Private balcony with chairs, dining area with dry bar, table/desk. Living room sofa converts to double bed. Stateroom: 545 sq. ft. Balcony: 114 sq. ft. 800-525-9696
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Suite/Deluxe
Owner's Panoramic Suite - 1 Bedroom OP.
Grand entrance exposes lofty views two-decks-high. Single-floor suite with doorbell has dining room with dry bar and entertainment center, living room with sofa bed, and guest bath with shower. Master bedroom has a King size bed with Duxiana Mattress and sitting area, master bathroom with tub, shower, two sinks and bidet. Private balcony with jacuzzi. Stateroom: 1076 sq. ft. Balcony: 161 sq. ft. 800-525-9696
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Suite/Deluxe
Royal Loft Suite RL.
Two-decks-high stateroom with panoramic views. On second level, master bedroom has a King size bed with Duxiana Mattress; bathroom with tub, shower, two sinks and bidet and a closet. On main level, second bedroom with closet and two twin beds that convert to Royal King; dining area with dry bar, living room with sofa that converts to double bed; bathroom with shower. Private balcony with whirlpool and dining area. Stateroom: 1,524 sq. ft. Balcony (main level): 843 sq. ft. 800-525-9696
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Suite/Deluxe
Star Loft Suite TL.
Two-decks-high stateroom with panoramic views. Master bedroom and bathroom on second level. Bedroom has a King size bed with Duxiana Mattress. Stairway to second level. Bathrooms with shower for two. Private balcony with dining area. Dining area with dry bar. Living room sofa converts to double bed. Closets on each level. Stateroom: 722 sq. ft. Balcony: 410 sq. ft. 800-525-9696
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Balcony
Balcony
Family Balcony FB.
Ultra-spacious family balcony stateroom designed for families of up to 6. Two twin beds convertible to queen, two Pullman fold-down beds, and a double sofa bed. Floor-to-ceiling sliding glass doors lead to a private balcony. Identical layout to the FB category on sister ships Harmony and Allure. Now marketed as 1A (Ultra-Spacious Family Balcony) after RCI's 2023 recategorization.
Two Pullman beds (fold-down upper berths)
Double sofa bed
Floor-to-ceiling sliding glass doors to balcony
Expanded living area
Private bathroom with shower
Flat-screen television
Mini bar and individual safe 800-525-9696
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Outside
Outside
Ultra Spacious Oceanview 1K.
The Ultra Spacious Oceanview is a high-deck large Ocean View room which is great for families. Curtained nook with bunk bed, sitting area with sofa bed, walk-in closet, and bathroom. 271 sq. ft.
Most Category 1K Staterooms have two porthole windows, but some are front-facing and have an angled window instead (not pictured).
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Inside
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Before & After Your Cruise
Hotels
Hotel San Giorgio
Coastal Comfort Near the Cruise Port
Viale Giuseppe Garibaldi, 34, 00053 Civitavecchia RM, Italy — Rome
B&B Hotel Roma Trastevere
A 3-Star Hotel Close to the City Center
Viale di Trastevere, 249d, 00153 Roma RM, Italy — Rome
UNAHOTELS Decò Roma
Italian Taste and Warm Hospitality
Via Giovanni Amendola, 57, 00185 Roma RM, Italy — Rome
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
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- Dealing with a flight delay or cancellation
- Needing to buy personal items if your luggage is lost or stolen
- Missing your cruise departure after a covered flight delay
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What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
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TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
- You have a covered illness or injury and a doctor says you must return home
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TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
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EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
- Medical triage with referrals to local prescreened medical providers
- Ongoing medical monitoring
- Payment guarantee
- Emergency medical transportation
Additional services for travel-related emergencies can help with:
- Missed connecting flights
- Lost/stolen travel documents
- Pre-trip information
- Prescription replacements
Our Promise to You
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
File a ClaimIf you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.
Update Your Plan
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Manage My PlanAbout Allianz Global Assistance
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.






