COURSE CREDITS & HOURS
14 AMA PRA Category 1 Credits™
14 CE Credits for Psychologists
14 ADA CERP Credits
14 ANCC Contact Hours
14 CE Credits for Psychologists
14 ADA CERP Credits
14 ANCC Contact Hours
COURSE FEES
$1,195.00 for Physicians, Psychiatrists, Dentists
$895.00 for Nurse Practitioners, Physician Assistants, Psychologists, Dental Hygienists
$695.00 for Nurses, Counselors, Dental Staff
TARGET AUDIENCE
Physicians, Psychiatrists, Dentists, Nurse Practitioners, Physician Assistants, Psychologists, Nurses, Counselors, Dental Hygienists, Dental Staff
PROGRAM TOPICS
Dr. Blaylock's Topics
- 10 Reasons Doctors Get Sued
- Your Chart Notes Are Your Lifeboat if Sued
- End-of-Life Treatment Options / Ethical Management
- How to Improve Your Office Coding and Billings to Improve Your Practice Efficiency
- Medicare Fraud / HIPAA Updates
- Sherlock Holmes Provides Risk Management Tips to Prevent Malpractice
- How to Be an Expert Witness for Your Patients
- Informed Consent Issues for Your Medical Practice
Dr. Broome's Topics
-
Update in Communication Skills for Clinicians
- Describe three new communication tools used when interviewing patients.
- Associate nonverbal cues to their meaning.
-
Advanced Communication Skills
- Apply three tools used for communicating topics that may be sensitive.
- Recognize communication barriers and employ techniques to improve connection.
-
Intimate Partner Violence and Human Trafficking
- Identify signs of Intimate Partner Violence and Human Sex Trafficking.
- Apply communication tools to enhance victim disclosure.
-
Workshop on Breaking Bad News
- Demonstrate a six-step communication tool used to deliver bad news.
-
Motivational Interviewing and the Science of Behavior Change
- Demonstrate communication techniques used in Motivational Interviewing.
- Apply new research techniques in Behavioral Science.
-
The Neuroscience of Anger and the Angry Patient Encounter
- Describe 3 concepts in the neuroscience of anger.
- Demonstrate the use of a communication tool to mitigate anger in others.
-
Navigating Difficult Conversations
- Manage conversations when they become uncomfortable or difficult for oneself or others.
- Identify tools that may enhance resilience when conversations are stressful.
IMPORTANT INFORMATION
PLEASE NOTE:
To attend the conference, participants must book their cruise accommodations through University at Sea®.
This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests.
Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates.
Thanks for your cooperation. We look forward to welcoming you aboard!
BIAS FREE CME - No Commercial Support was provided for this CME activity.
Faculty
Paul D. Blaylock, MD, JD, FCLM
2019: Honored in Memphis as " U.Tenn. Medical School's Outstanding Alumnus."
Dr. Blaylock is a past ACLM Board Member, lecturer and winner of the Jefferson Cup and President's Award. Past Board Certified in Emergency Medicine and Legal Medicine, Dr. Blaylock has worked in Emergency Medicine Level I/II Trauma Center for 31 years in Portland, Oregon. He has also worked as a Defense Trial Attorney for 25 years.
Nominated Outstanding Alumnus of the University of Tennessee Medical School (2007, 2008), Dr. Blaylock has also served on the Alumni Board of Governors for the University of Tennessee Medical School. Dr. Blaylock has worked on emergency medicine Disaster Teams in Mexico City, Guatemala, Ground Zero in New York City, and Hurricane Katrina disaster sites.
Dr. Blaylock has served as Adjunct Professor of Law at the Northwestern School of Law at Lewis & Clark as well as Clinical Instructor of Emergency Medicine at OHSU in Portland, Oregon. Dr. Blaylock worked with Providence Medical Group as Medical Director, Tanasbourne Immediate Care (2005 - 2009).
Monica Broome, MD, FACP, FAACH, FAMWA
Director Communication Skills Program
Vice Chair, Global Listening Centre
Deputy National Representative of the International Association for Communication in Healthcare for the US for 2018-2020
Master Trainer Institute of Healthcare Communications
Assistant Professor of Medicine
University of Miami Miller School of Medicine
Dr. Monica Broome is the Director of the new Communication Skills Program for University of Miami Miller School of Medicine. Her interest is in the neuroscience of communication specifically physician patient communication. The scope of this program includes the undergraduate, graduate, and faculty development levels.
Dr. Broome completed a three year fellowship under the Director of Education Development in the Department of Medical Education, University of Miami Miller School of Medicine. During her fellowship she completed programs in the Macy Institute for Health Communication Curriculum Development and is certified as a master trainer of the Institute for Healthcare Communication.
Her scholarly work includes presentations and workshops nationally for the Association of American Medical Colleges, Society of General Internal Medicine, and Southern Group on Educational Affairs, and internationally for the European Association for Communication in Health Care, the International Conference on Communication in Healthcare, and the International Association of Law and Mental Health with the focus on communication skills training concerning conflict and bullying.
She serves on the American College of Physicians Legislative Action Program for Health Care Reform and participated as a Florida delegate for Leadership Day in Washington DC. She servers on the Editorial Board of Medical Encounter, and Chaired the Committee on Communication and Technology for the 2006 American Academy on Communication in Healthcare Annual Research and Teaching Forum. Dr. Broome co-chaired the International Conference on Communication in Healthcare held in the USA in Miami, October 2009.
Dr. Broome, formerly Dr. Harris, is an alumnus of the University Of Miami School Of Medicine. Her specialty is Internal Medicine for which she has received recognition and accolades from colleagues and patients, including a service award from the State of Virginia Department of Disabled American Veterans. She was the Founder and former Medical Director of the Women’s Veterans Comprehensive Health Program, in Hampton Virginia. Dr. Broome was selected as one of the representatives from the state of Florida to participate in a National Summit on Women’s Veterans Health Issues at the White House which resulted in a position paper for Congress.
To continue her interest in promoting women’s health, Dr. Broome served on the Institutes for Women’s Health Education/Academic Training Subcommittee and currently serves on the Women in Academic Medicine at the University Of Miami Miller School Of Medicine. She is a Diplomat of the American Board of Internal Medicine, a Fellow in the American College of Physicians, and a Fellow of the American Academy of Communication in Healthcare.
Dr. Broome was recently appointed to serve for two years on the Introduction to Clinical Diagnosis Test Committee of the National Board of Medical Examiners, and concurrently for the United States Medical Licensing Examination. USMLE is the sole licensing examination for allopathic physicians in the United States.
Internationally, she was recently awarded Elsevier Journal Reviewer Recognition Outstanding Reviewer Status for their Journal Patient Education and Counseling. Dr. Broome has been appointed to serve as Deputy National Representative of the European Association on Communication in Healthcare. There are only two representatives for each member country. This nomination and appointment has special significance on a personal level as representatives are nominated by the votes of colleagues.
Dr. Broome is the Course Director of the new Bridge Course for the University Of Miami Miller School Of Medicine. This new program facilitates the integration of incoming medical students from International Medical University Malaysia.
Current projects include serving as Educational Director of Candid Conversations, training and e-learning program of the sexual health concerns of women patients; and developing wisdom in medicine by enhancing personal awareness in the aftermath of adverse outcomes. Dr. Broome teaches communication skills updates as faculty of the University at Sea.
New for 2020, Dr. Broome is named the National Co-Chair East Coast for the American Medical Women’s Association Physicians Against the Trafficking of Humans program.
Accreditation
Cruise Itinerary
| DATE | PORT OF CALL | ARRIVE | DEPART |
|---|---|---|---|
| Sunday, March 22 | Miami, Florida |
- | 4:00 pm |
| Monday, March 23 | Nassau, Bahamas |
8:00 am | 6:00 pm |
| Tuesday, March 24 | CocoCay, Bahamas |
7:00 am | 5:00 pm |
| Wednesday, March 25 | *At Sea - Cruising Lectures 8:00 AM - 12:00 PM, 1:00 PM - 4:00 PM |
- | - |
| Thursday, March 26 | San Juan, Puerto Rico |
10:30 am | 5:00 pm |
| Friday, March 27 | Puerto Plata, Dominican Republic |
9:30 am | 4:00 pm |
| Saturday, March 28 | *At Sea - Cruising Lectures 8:00 AM - 12:00 PM, 1:00 PM - 4:00 PM |
- | - |
| Sunday, March 29 | Miami, Florida |
6:00 am | - |
*Tentative course schedule, actual class times may differ.
Ports of Call
Miami, Florida
Miami is frequently misunderstood as merely a neon-lit transit hub for Caribbean voyages. However, to bypass this city is to miss one of the most culturally distinct and energetic metropolises in North America. Miami functions less like a standard American city and more like a capital of the Americas—a sophisticated, humid, and vibrant crossroads where the Global South meets the U.S. mainland. For the discerning traveler, we strongly advise arriving at least two days prior to embarkation. This buffer not only mitigates travel delays but allows you to acclimate to the tropical rhythm and explore a destination that offers far more than just cruise terminals and nightclubs.
The Neighborhoods: A Study in Contrasts - Miami is a collection of distinct enclaves, each with a unique personality. Understanding the geography is key to a successful visit, as traffic can be significant.
If you visit only one paid attraction, make it the Vizcaya Museum & Gardens. Built by industrialist James Deering in 1916, this Italian Renaissance-style villa on Biscayne Bay is a stunning preservation of the Gilded Age. The interiors are opulent, but the formal gardens—fighting back the encroaching mangroves—are the true highlight. It provides a serene counter-narrative to the modern glass skyline.
For nature lovers, Fairchild Tropical Botanic Garden in Coral Gables offers a world-class collection of rare tropical plants. It is a sprawling, peaceful expanse that feels miles away from the urban core.
The Culinary Landscape - Miami’s food scene has matured significantly, recently earning its first Michelin Guide.
This two-day plan focuses on quality over quantity, minimizing cross-town traffic.
The Neighborhoods: A Study in Contrasts - Miami is a collection of distinct enclaves, each with a unique personality. Understanding the geography is key to a successful visit, as traffic can be significant.
- South Beach (The Art Deco District): This is the Miami of popular imagination. While Ocean Drive can be crowded and tourist-centric, its architectural significance is genuine. The Art Deco Historic District contains the world's largest concentration of 1930s resort architecture. Our honest advice: Visit in the early morning (before 10:00 AM). The light is perfect for photography, the streets are quiet, and you can appreciate the pastel geometry without the overwhelming crowds. For the beach itself, head to the "South of Fifth" area for a more refined, quieter experience, or north to Mid-Beach for wider sands.
- Little Havana: Just west of downtown, this neighborhood is the emotional heart of the Cuban diaspora. While tour buses frequent Calle Ocho, the area retains an authentic soul. The experience here is sensory: the slap of dominoes at Máximo Gómez Park, the scent of tobacco, and the omnipresent music. Do not look for fine dining here; look for authenticity. Order a *cortadito* (sweetened espresso with steamed milk) from a *ventanita* (walk-up window) and watch the neighborhood wake up. It is a simple, inexpensive ritual that connects you to the local culture better than any guided tour.
- Wynwood & The Design District: These adjacent neighborhoods represent Miami's rapid evolution. Wynwood, formerly a warehouse district, is now an open-air museum of street art. The Wynwood Walls are the curated center, but the surrounding streets offer blocks of stunning, large-scale murals. Just north lies the Design District, a sharp contrast of ultra-luxury retail and modern architecture. Even if you aren't shopping for high-end fashion, the area is worth a walk for its public art installations and some of the city's best chef-driven restaurants.
- Coconut Grove & Coral Gables: For those seeking a break from the high energy, these southern neighborhoods offer lush canopies of banyan trees and historic charm. Coral Gables, built in the 1920s, feels like a Mediterranean dream with its plazas and fountains. The Venetian Pool, carved from a coral rock quarry, is a unique historic swimming hole worth seeing.
If you visit only one paid attraction, make it the Vizcaya Museum & Gardens. Built by industrialist James Deering in 1916, this Italian Renaissance-style villa on Biscayne Bay is a stunning preservation of the Gilded Age. The interiors are opulent, but the formal gardens—fighting back the encroaching mangroves—are the true highlight. It provides a serene counter-narrative to the modern glass skyline.
For nature lovers, Fairchild Tropical Botanic Garden in Coral Gables offers a world-class collection of rare tropical plants. It is a sprawling, peaceful expanse that feels miles away from the urban core.
The Culinary Landscape - Miami’s food scene has matured significantly, recently earning its first Michelin Guide.
- Stone Crabs: If you are visiting between mid-October and mid-May, Florida Stone Crab is the regional delicacy. Joe’s Stone Crab in South Beach is the institution. It does not take reservations for the main dining room, and wait times can be excessive. Tip: Go for lunch to avoid the longest queues, or visit Joe’s Take Away next door for the same food in a casual setting (and take it to the beach).
- Cuban & Latin: Beyond the famous Versailles (which is great for the atmosphere), try Sanguich de Miami on Calle Ocho for an elevated take on the classic Cuban sandwich. The city also boasts exceptional Peruvian cuisine; look for fresh ceviche and *lomo saltado* in the Brickell or Wynwood areas.
This two-day plan focuses on quality over quantity, minimizing cross-town traffic.
- Day 1: The Mainland Mix (Culture & Art)
- Morning: Start in Little Havana. Grab a coffee and a *pastelito* (guava pastry) at a walk-up window. Walk Calle Ocho to see the Domino Park and cigar rollers.
- Late Morning/Lunch: Take a ride-share to Wynwood. Walk the mural-lined streets. Have a casual lunch at a taco spot or Asian food hall in the area.
- Afternoon: Head north to the Design District. Browse the architecture and public art. If you enjoy museums, the Institute of Contemporary Art (ICA) is here and free to enter.
- Evening: Dinner in Brickell or Downtown. Enjoy the skyline views by the Miami River.
- Day 2: Coastal History & Elegance
- Morning: Vizcaya Museum & Gardens. Arrive right at opening (9:30 AM) to beat the heat and crowds. Spend 2-3 hours exploring the house and grounds.
- Lunch: Head to Coconut Grove for a relaxed lunch under the tree canopy. It’s a short drive from Vizcaya.
- Afternoon: Transit to South Beach. Walk the Art Deco district. If you want beach time, rent a chair and umbrella South of Fifth.
- Evening: Enjoy a seafood dinner in the South of Fifth neighborhood, which offers excellent dining without the chaotic noise of central Ocean Drive.
- Transportation: Miami is a sprawling car city. Public transit (Metrorail/Metromover) is useful only within the downtown/Brickell core. For everywhere else, Uber or Lyft are essential. If you are staying in South Beach, you can walk locally, but you will need a car to reach the mainland.
- Traffic: Traffic can be severe, particularly crossing the causeways between Miami Beach and the mainland during rush hour. Always pad your travel time by 20-30 minutes.
- Weather: It is tropical. Sudden, intense rain showers are common, especially in summer and fall. They usually pass quickly. Pack breathable fabrics and a compact umbrella.
- The Brightline: If you are combining your cruise with a stay in Orlando, West Palm Beach, or Fort Lauderdale, the Brightline high-speed train is a game-changer. It connects these cities directly to downtown Miami in comfort, avoiding the stress of I-95.
Nassau, Bahamas
Nassau is a bustling, high-energy hub that requires a strategic approach to appreciate fully. The immediate port area is often congested and commercialized; your best experience lies in navigating beyond the souvenir stalls to find the island’s genuine character.
For a meaningful dose of history, a short walk leads to the Queen's Staircase, a remarkable 66-step passage carved from solid limestone by enslaved people in the 18th century. It ascends to Fort Fincastle, offering commanding views of the island and a quiet respite from the downtown noise. For a more refined local taste, the John Watling's Distillery on the historic Buena Vista Estate provides tours and tastings in a setting that feels worlds away from the cruise terminal.
If a classic beach day is your priority, we advise looking beyond the nearest options, which can be crowded and underwhelming. A taxi to the expansive sands of Cable Beach or, for a more curated experience, a day pass to one of the major resorts on Paradise Island will provide the tranquil, turquoise-water escape you envision. These passes often grant access to pristine private beaches and high-quality amenities, turning a potentially hectic port day into a truly relaxing one.
For the most authentic local flavor, take a taxi to Arawak Cay, known as 'The Fish Fry.' This is where Bahamians go for fresh conch salad, fried snapper, and a vibrant, casual atmosphere. It offers a true taste of the islands that the port-side buffets simply cannot match.
For a meaningful dose of history, a short walk leads to the Queen's Staircase, a remarkable 66-step passage carved from solid limestone by enslaved people in the 18th century. It ascends to Fort Fincastle, offering commanding views of the island and a quiet respite from the downtown noise. For a more refined local taste, the John Watling's Distillery on the historic Buena Vista Estate provides tours and tastings in a setting that feels worlds away from the cruise terminal.
If a classic beach day is your priority, we advise looking beyond the nearest options, which can be crowded and underwhelming. A taxi to the expansive sands of Cable Beach or, for a more curated experience, a day pass to one of the major resorts on Paradise Island will provide the tranquil, turquoise-water escape you envision. These passes often grant access to pristine private beaches and high-quality amenities, turning a potentially hectic port day into a truly relaxing one.
For the most authentic local flavor, take a taxi to Arawak Cay, known as 'The Fish Fry.' This is where Bahamians go for fresh conch salad, fried snapper, and a vibrant, casual atmosphere. It offers a true taste of the islands that the port-side buffets simply cannot match.
CocoCay, Bahamas
Perfect Day at CocoCay is Royal Caribbean's private Bahamian island, engineered entirely for high-quality leisure. The destination is smartly zoned by energy level, allowing you to dial in exactly the type of beach day you want.
For adrenaline seekers, the upcharge Thrill Waterpark houses North America's tallest waterslide, Daredevil's Peak, alongside massive wave pools. If you want a lively, complimentary resort-pool atmosphere, head to Oasis Lagoon, the Caribbean's largest freshwater pool, complete with a swim-up bar and DJ.
If you prefer a traditional beach day without additional fees, Chill Island and South Beach provide ample loungers, umbrellas, and calm, clear waters. Complimentary dining is available throughout the island at venues like Skipper's Grill and the Chill Grill.
For a more sophisticated experience away from the crowds, two premium upcharge areas stand out. The Coco Beach Club offers an oceanfront infinity pool, elevated dining, and the Bahamas' first overwater cabanas. Alternatively, Hideaway Beach is an adults-only (18+) zone featuring a private cove, heated pool, and dedicated dining venues like Slice of Paradise.
The island features a deep-water pier, meaning no tender boats are required—you can walk right off the ship. Shipboard Wi-Fi and beverage packages seamlessly extend to the island, making logistics effortless.
For adrenaline seekers, the upcharge Thrill Waterpark houses North America's tallest waterslide, Daredevil's Peak, alongside massive wave pools. If you want a lively, complimentary resort-pool atmosphere, head to Oasis Lagoon, the Caribbean's largest freshwater pool, complete with a swim-up bar and DJ.
If you prefer a traditional beach day without additional fees, Chill Island and South Beach provide ample loungers, umbrellas, and calm, clear waters. Complimentary dining is available throughout the island at venues like Skipper's Grill and the Chill Grill.
For a more sophisticated experience away from the crowds, two premium upcharge areas stand out. The Coco Beach Club offers an oceanfront infinity pool, elevated dining, and the Bahamas' first overwater cabanas. Alternatively, Hideaway Beach is an adults-only (18+) zone featuring a private cove, heated pool, and dedicated dining venues like Slice of Paradise.
The island features a deep-water pier, meaning no tender boats are required—you can walk right off the ship. Shipboard Wi-Fi and beverage packages seamlessly extend to the island, making logistics effortless.
At Sea - Cruising
San Juan, Puerto Rico
San Juan offers one of the most sophisticated and accessible experiences in the Caribbean. Unlike ports requiring long transfers to see anything of value, Old San Juan greets you immediately upon disembarkation. This 500-year-old walled city is a UNESCO World Heritage site best explored independently on foot, allowing you to bypass crowded bus tours and move at your own pace.
Your priority should be the two massive citadels guarding the coast. Start at Castillo San Cristóbal, the largest Spanish fortification in the New World, before walking the scenic coastal trail to the iconic Castillo San Felipe del Morro. The sheer scale of these defenses is humbling, and the expansive green lawn leading to El Morro—often dotted with kites—provides a dramatic contrast to the deep blue Atlantic.
Between the forts lies a grid of blue cobblestone streets (adoquines) lined with vibrant colonial architecture. The joy here is aimless wandering, though the heat can be intense; stay hydrated and wear sturdy walking shoes to navigate the hills. For a cultural pause, visit the Cathedral of San Juan Bautista, the resting place of Ponce de León.
Culinary exploration is essential. Skip the generic tourist traps near the pier and head deeper into the city. Seek out mofongo (garlicky mashed plantains) at a local staple like El Jibarito or Café Puerto Rico. While the nearby beaches of Condado are beautiful, they require a taxi and contend with traffic. Unless you have visited before, we advise dedicating your day entirely to the history and atmosphere within the city walls, finishing perhaps with a Piña Colada at Barrachina, right in the heart of the old town.
Your priority should be the two massive citadels guarding the coast. Start at Castillo San Cristóbal, the largest Spanish fortification in the New World, before walking the scenic coastal trail to the iconic Castillo San Felipe del Morro. The sheer scale of these defenses is humbling, and the expansive green lawn leading to El Morro—often dotted with kites—provides a dramatic contrast to the deep blue Atlantic.
Between the forts lies a grid of blue cobblestone streets (adoquines) lined with vibrant colonial architecture. The joy here is aimless wandering, though the heat can be intense; stay hydrated and wear sturdy walking shoes to navigate the hills. For a cultural pause, visit the Cathedral of San Juan Bautista, the resting place of Ponce de León.
Culinary exploration is essential. Skip the generic tourist traps near the pier and head deeper into the city. Seek out mofongo (garlicky mashed plantains) at a local staple like El Jibarito or Café Puerto Rico. While the nearby beaches of Condado are beautiful, they require a taxi and contend with traffic. Unless you have visited before, we advise dedicating your day entirely to the history and atmosphere within the city walls, finishing perhaps with a Piña Colada at Barrachina, right in the heart of the old town.
Puerto Plata, Dominican Republic
Puerto Plata offers a refreshing contrast to the manicured perfection of private cruise islands. Located on the Dominican Republic’s lush "Amber Coast," this destination is best approached with a spirit of adventure. While the immediate port areas are modern, the true value lies in the region's natural topography and colonial history.
The undisputed highlight for active travelers is the 27 Waterfalls of Damajagua. This is not a passive sightseeing tour; it is a physical excursion involving hiking, sliding down natural chutes, and jumping into limestone pools. It is exhilarating, but we advise clients to assess their physical comfort level honestly before booking—it requires agility and stamina.
For a panoramic perspective with less exertion, the Teleférico (cable car) ascends Mount Isabel de Torres. At the summit, you will find botanical gardens and the iconic Christ the Redeemer statue. Cloud cover can obscure the view by afternoon, so we recommend prioritizing this early in the day.
Closer to sea level, the historic town center features charming Victorian "gingerbread" architecture surrounding the Plaza Independencia. A visit to the Amber Museum provides context to the region's namesake export, while the 16th-century Fortaleza San Felipe offers a tangible connection to the island's colonial defense. Puerto Plata is not a polished metropolis, but for those willing to explore, it delivers a genuine and engaging Caribbean experience.
The undisputed highlight for active travelers is the 27 Waterfalls of Damajagua. This is not a passive sightseeing tour; it is a physical excursion involving hiking, sliding down natural chutes, and jumping into limestone pools. It is exhilarating, but we advise clients to assess their physical comfort level honestly before booking—it requires agility and stamina.
For a panoramic perspective with less exertion, the Teleférico (cable car) ascends Mount Isabel de Torres. At the summit, you will find botanical gardens and the iconic Christ the Redeemer statue. Cloud cover can obscure the view by afternoon, so we recommend prioritizing this early in the day.
Closer to sea level, the historic town center features charming Victorian "gingerbread" architecture surrounding the Plaza Independencia. A visit to the Amber Museum provides context to the region's namesake export, while the 16th-century Fortaleza San Felipe offers a tangible connection to the island's colonial defense. Puerto Plata is not a polished metropolis, but for those willing to explore, it delivers a genuine and engaging Caribbean experience.
Questions? Call us at 800-525-9696.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels, or tours before and/or after your cruise conference.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels, or tours before and/or after your cruise conference.
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through University at Sea®. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates.
Request a Quote online or by voice at 800-525-9696 (US/Can) or direct/int'l tel +1-727-526-1571.
COMPETITIVE PRICING PROMISE: We Will Match Cruise Line's Promotional Rates.*
Prices below are for the full cruise including meals and evening entertainment
Suites
Suite/Deluxe
Ultimate Family Suite US.
Two-story suite designed as an ultra-luxury family accommodation. Features an in-suite slide from the kids' bedroom on the upper level down to the living room, a floor-to-ceiling LEGO wall, air-hockey table, hanging egg swing chairs, a separate 3D cinema room with gaming consoles. The wraparound aft-facing balcony includes a full-size whirlpool and kids' climbing wall enclosed in netting.
In-suite slide connecting upper and lower levels
85-inch TV with three video game consoles
Air hockey table
Floor-to-ceiling LEGO wall
Popcorn machine
Two hanging egg swing chairs
Full-size whirlpool on balcony
Kids' climbing wall (netted) on balcony
3D cinema room
Royal Genie service (Star Class)
Royal Genie personal service
Complimentary specialty dining
Complimentary beverages including premium
Priority check-in and boarding
Exclusive Suite Lounge access
Suite Sun Deck access
Coastal Kitchen dining
In-suite bar setup
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Suite/Deluxe
Spacious AquaTheater Suite with Large Balcony - 2 Bedrooms A1.
Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs. Up to 8 guests. Stateroom: 823 sq. ft. Balcony: 772 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Suite/Deluxe
AquaTheater Suite with Large Balcony - 2 Bedrooms A2.
Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs. Up to 8 guests. Stateroom: 673 sq. ft. Balcony: 610 sq.
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800-525-9696
for Pricing
800-525-9696
for Pricing
Suite/Deluxe
Spacious AquaTheater Suite with Large Balcony -1 Bedroom A3.
Bedroom area with two twin beds that convert to Royal King. One bathroom with tub, large closets, sitting area with table and sofa bed. Private balcony with seating area and private dining. Sleeps 4 guests. Stateroom: 562 sq. ft. Balcony: 589 sq. ft.
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800-525-9696
for Pricing
800-525-9696
for Pricing
Suite/Deluxe
AquaTheater Suite with Large Balcony -1 Bedroom A4.
Bedroom area with two twin beds that convert to Royal King. One bathroom with tub, large closets, sitting area with table and sofa bed. Private balcony with seating area and private dining. Stateroom: 562 sq. ft. Balcony: 589 sq. ft.
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800-525-9696
for Pricing
800-525-9696
for Pricing
Suite/Deluxe
Grand Suite - 1 Bedroom GS.
Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub and two sinks. Living room with sofa that converts to double bed. Private balcony with seating area and private dining. Up to 4 guests. Stateroom: 371 sq. ft. Balcony: 105 sq. ft.
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800-525-9696
for Pricing
800-525-9696
for Pricing
Suite/Deluxe
Grand Suite - 2 Bedrooms GT.
Two bedrooms with two twin beds that convert to Royal King and vanity with chair. Two Pullman beds in second room. Living area with double convertible sofa, marble entry, entertainment center, two bathrooms - master bath with tub. Private balcony with table and chairs. Up to 8 guests. Stateroom: 580 sq. ft. Balcony: 238 sq. ft.
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800-525-9696
for Pricing
800-525-9696
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Suite/Deluxe
Junior Suite with Balcony J3.
Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub. Sitting area with sofa. Private balcony. Up to 4 guests. Stateroom: 287 sq. ft. Balcony: 80 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Suite/Deluxe
Junior Suite with Balcony J4.
Bedroom area with two twin beds that convert to Royal King. Full bathroom with tub. Sitting area with sofa. Private balcony. Up to 4 guests. Stateroom: 287 sq. ft. Balcony: 80 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Suite/Deluxe
Crown Loft Suite L1.
Two-decks-high stateroom with panoramic views. Master bedroom with Royal King size bed and bath on second level. Bath with shower on main level. Private balcony with chairs, dining area with dry bar, table/desk. Living room sofa converts to double bed. Sleeps up to 4 guests. Stateroom: 545 sq. ft. Balcony : 114 sq. ft.
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800-525-9696
for Pricing
800-525-9696
for Pricing
Suite/Deluxe
Crown Loft Suite L2.
Bedroom area with two twin beds that convert to Royal King. One bathroom with tub, large closets, sitting area with table and sofa bed. Private balcony with seating area and private dining. Stateroom: 562 sq. ft. Balcony: 589 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Suite/Deluxe
Owner's Suite OS.
Two twin beds that convert to Royal King. Private bathroom with tub and two sinks, marble entry, large closets, living area with table and sofa. Private balcony with table and chairs. Up to 4 guests. Stateroom: 556 sq. ft. Balcony: 243 sq. ft.
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800-525-9696
for Pricing
800-525-9696
for Pricing
Suite/Deluxe
Royal Loft Suite RL.
Two-decks-high stateroom with panoramic views. On second level, master bedroom has a King size bed with Duxiana Mattress; bathroom with tub, shower, two sinks and bidet and a closet. On main level, second bedroom with closet and two twin beds that convert to Royal King; dining area with dry bar, living room with sofa that converts to double bed; bathroom with shower. Private balcony with whirlpool and dining area. Sleeps up to 6 guests. Stateroom: 1,744 sq. ft. Balcony (main level): 843 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Suite/Deluxe
Star Loft Suite TL.
Two-decks-high stateroom with panoramic views. Master bedroom and bathroom on second level. Bedroom has a King size bed with Duxiana Mattress. Stairway to second level. Bathrooms with shower for two. Private balcony with dining area. Dining area with dry bar. Living room sofa converts to double bed. Closets on each level. Sleeps up to 4 guests. Stateroom: 722 sq. ft. Balcony: 410 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Suite/Deluxe
Villa Suite - 4 Bedrooms VS.
Two Master bedrooms with King size bed with Duxiana Mattress. Two Master bathrooms with tub. Two bedrooms with two twin beds that convert to Royal King and two Pullman beds (one with bathroom). Guest bathroom with shower. Balcony with a whirlpool, dining area, and bar. Dining room with dry bar. Living room sofa converts to a double bed. Stateroom can sleep up to 14 guests, must have at least 8 to book. Stateroom: 1,142 sq. ft. Balcony: 476 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Suite/Deluxe
Ultimate Family Suite RL-UFS.
The new Ultimate Family Suite is two stories of awesome thrills on every level. Like your very own in-suite slide where there's never a line, an air hockey table, table tennis on your balcony and access to just about any video game you could want. Plus a separate master suite where parents can escape to serene amenities. Stateroom 1,134 sq. ft. Balcony: 212 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Balcony
Oceanview with Balcony (2D)All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, closed-circuit TV, radio and phone. Two twin beds that convert to a Royal King bed. Stateroom: 182 sq. ft. Balcony: 50 sq. ft. (Decks 6, 7, 8, 9, 10, 11, 12 & 14)
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Oceanview with Balcony (4D)All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, closed-circuit TV, radio and phone. Two twin beds that convert to a Royal King bed. Stateroom: 182 sq. ft. Balcony: 50 sq. ft. (Decks 6, 7, 8, 9, 10, 11, 12 & 14)
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Balcony
Ultra Spacious Oceanview with Large Balcony 1A.
Two twin beds that convert to Royal King. Sofa converts to double, two Pullman beds, private bathroom and sitting area. Up to 6 guests. Stateroom: 271 sq. ft. Balcony: 82 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Balcony
Oceanview with Large Balcony 1C.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, closed-circuit TV, radio and phone.
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Up to 4 guests. Stateroom: 182 sq. ft. Balcony: 80 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Balcony
Oceanview with Large Balcony 1D.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, closed-circuit TV, radio and phone. Two twin beds that convert to a Royal King bed. Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Balcony
Boardwalk View with Balcony 1I.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, closed-circuit TV, radio and phone.
Two twin beds that convert to Royal King, boardwalk view balcony, sitting area, and a private bathroom. Up to 4 guests. Stateroom: 182 sq. ft. Balcony: 52 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Balcony
Central Park View with Balcony 1J.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, closed-circuit TV, radio and phone. Two twin beds that convert to Royal King. Boardwalk or Central Park view balcony, sitting area, and a private bathroom. Balcony: 52 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Balcony
Oceanview with Large Balcony 2C.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, closed-circuit TV, radio and phone.
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Up to 4 guests. Stateroom: 182 sq. ft. Balcony: 80 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Balcony
Boardwalk View with Balcony 2I.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, closed-circuit TV, radio and phone.
Two twin beds that convert to Royal King, boardwalk view balcony, sitting area, and a private bathroom. Up to 4 guests. Stateroom: 182 sq. ft. Balcony: 52 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Balcony
Central Park View with Balcony 2J.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, closed-circuit TV, radio and phone. Two twin beds that convert to Royal King. Boardwalk or Central Park view balcony, sitting area, and a private bathroom. Balcony: 52 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Balcony
Oceanview with Balcony 3D.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, closed-circuit TV, radio and phone. Two twin beds that convert to a Royal King bed. Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Balcony
Boardwalk View with Balcony 4I.
Two twin beds that convert to Royal King, boardwalk view balcony, sitting area, and a private bathroom. Stateroom: 182 sq. ft. Balcony: 52 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Balcony
Oceanview with Balcony 5D.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, closed-circuit TV, radio and phone. Two twin beds that convert to a Royal King bed. Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Balcony
Oceanview with Balcony 6D.
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Balcony
Oceanview with Balcony 7D.
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony. Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Balcony
Oceanview with Balcony 8D.
Two twin beds that convert to Royal King, sitting area with sofa, full bathroom and private balcony.Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Balcony
Spa Oceanview with Balcony S4.
Experience a spectacular view for a memorable vacation.Spa Class Exclusive:
- Upgraded showerhead
- Luxurious bathrobe
- Daily refreshments
- Priority Embarkation/Debarkation
Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Outside
Oceanview Stateroom (2N)All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, closed-circuit TV, radio and phone. Two twin beds that convert to Royal King, private bathroom and sitting area. Up to 4 guests. Stateroom: 179 sq. ft. (Deck 3)
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Outside
Ultra Spacious Oceanview 1K.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, closed-circuit TV, radio and phone. Two twin beds that convert to Royal King. Sofa converts to double, two Pullman beds, private bathroom and sitting area. Up to 6 guests. Stateroom: 271 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Outside
Oceanview Stateroom 1N.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, closed-circuit TV, radio and phone. Two twin beds that convert to Royal King, private bathroom and sitting area. Up to 4 guests. Stateroom: 179 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Outside
Oceanview Stateroom 4N.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, closed-circuit TV, radio and phone. Two twin beds that convert to Royal King, private bathroom and sitting area. Up to 4 guests. Stateroom: 179 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Outside
Oceanview Stateroom 6N.
Two twin beds that convert to Royal King, private bathroom and sitting area. Stateroom: 179 sq. ft. Please note that some staterooms in this class have obstructed views. Note: This stateroom category when located on the bow, has an obstructed view.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Inside
Interior Stateroom (4V)All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, closed-circuit TV, radio and phone. Two twin beds that convert to Royal King, private bathroom and sitting area. Up to 4 guests. Stateroom: 149 sq. ft. (Decks 3, 6, 7, 8, 9, 10, 11, 12 & 14)
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Inside
Spacious Interior 1R.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, closed-circuit TV, radio and phone. Two twin beds that convert to Royal King. Sofa converts to double, two Pullman beds, private bathroom and sitting area. Stateroom: 260 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Inside
Central Park View Interior 1S.
Two twin beds that convert to Royal King, boardwalk view, sitting area, and a private bathroom. Stateroom: 191 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Inside
Promenade View Interior 1T.
Two twin beds that convert to Royal King, private bathroom and sitting area. Stateroom: 194 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Inside
Interior Stateroom 1V.
Two twin beds that convert to Royal King, private bathroom and sitting area with sofa bed. Stateroom: 149 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Inside
Interior Stateroom 2V.
Two twin beds that convert to Royal King, private bathroom and sitting area. Stateroom: 149 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Inside
Interior Stateroom 3V.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, closed-circuit TV, radio and phone. Two twin beds that convert to Royal King, private bathroom and sitting area. Up to 4 guests. Stateroom: 149 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Inside
Interior with Virtual Balcony 4U.
A high-definition screen that spans nearly floor to ceiling, providing real-time views of the ocean and destinations. Two twin beds that convert to Royal King, private bathroom and sitting area with sofa. Up to 4 guests. Stateroom: 160 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Inside
Interior Stateroom 6V.
Two twin beds that convert to Royal King, private bathroom and sitting area. Stateroom: 149 sq. ft.
Call
800-525-9696
for Pricing
800-525-9696
for Pricing
Before & After Your Cruise
Hotels
Hampton Inn & Suites by Hilton - Miami Airport South Blue Lagoon
A Stone's Throw from Miami's Airport
777 NW 57th Ave, Miami, FL 33126 — Miami
This hotel is only 10 minutes from Miami Airport via a free shuttle that also serves Waterford Business Park at Blue Lagoon. Local bites are within walking distance and the hotel is within only 12 miles of the city center, Port of Miami, and Miami Beach. Wake up to a free hot breakfast and enjoy free WiFi, a fitness center, an outdoor pool, and a whirlpool!
InterContinental Miami, an IHG Hotel
Miami's Bayfront Icon
100 Chopin Plaza, Miami, FL 33131 — Miami
Miami starts here. Built around Henry Moore’s famous sculpture “The Spindle,” InterContinental Miami hotel lies along the downtown waterfront with the city’s business centers and famous beaches both within easy reach. To complement a premier hotel experience, you’ll find a one-of-a-kind schedule of events and bayside happenings including culinary pop-ups, salsa dancing, art shows, yoga, and so much more.
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
- Simply provide a few short details about your trip
- Review the available protection plans
- Enjoy the peace of mind you deserve
Why Protect your Trip?
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
- Cancelling your trip after unexpectedly becoming too sick to travel
- Taking care of a sick or injured traveling companion
- Having to end your trip early due to a family emergency
- Dealing with a flight delay or cancellation
- Needing to buy personal items if your luggage is lost or stolen
- Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
- A doctor says you or a traveling companion is too sick to fly
- Your parent or child requires hospitalization
- You need to attend the birth of a family member’s child
- You have a traffic accident (not breakdown) on the way to the airport
- A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
- You have a covered illness or injury and a doctor says you must return home
- A family member has a qualifying injury and needs your care
- A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
- You slip and break your ankle while sightseeing
- You get food poisoning while sampling the local cuisine
- You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
- Medical triage with referrals to local prescreened medical providers
- Ongoing medical monitoring
- Payment guarantee
- Emergency medical transportation
Additional services for travel-related emergencies can help with:
- Missed connecting flights
- Lost/stolen travel documents
- Pre-trip information
- Prescription replacements
Our Promise to You
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
File a ClaimIf you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.
Update Your Plan
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Manage My PlanAbout Allianz Global Assistance
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.