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Cruise Conference Planning For Your Association
Support Doctors Without Borders

15th MEHS: Ethical Patient Care & Measuring Patient Satisfaction

7-Night Spain & Portugal Cruise
Round-trip Southampton (London), England
July 05 – 12, 2026
Royal Caribbean's Liberty of the Seas
Royal Caribbean's Liberty of the Seas

COURSE CREDITS & HOURS

16 AMA PRA Category 1 Credits™
16 ANCC Contact Hours

COURSE FEES

Attendees Registration Fee
(Cruise Pricing is Additional and Listed Separately)
Physicians, Psychologists, Psychiatrists, Dentists, Pharmacists, Healthcare Executives, and Faculty
Seeking up to 16 CE Credits / CE Contact Hours 		$995.00
Physician Assistants, Nurse Practitioners, CRNAs, Chiropractors, Physical/Rehab/Occupational/etc. Therapists, and other Non-Physician healthcare providers
Seeking up to 16 CE Credits / CE Contact Hours 		$795.00
Nurses, Nursing Home / Home Healthcare Practitioner, Residents*, Current students*, former students* of Dr. Chandra, BHAA Members
*proof/verification required
Seeking up to 16 CE Credits / CE Contact Hours 		$595.00
Non-CE Earning: Faculty / Corporate Members to participate in the Academic Conference and can attend CE Sessions, but will not recieve CE Credit $295.00
Non-CE Earning: Students / Guests to participate in the Academic Conference and can also attend CE sessions, but will not recieve CE Credit $195.00

TARGET AUDIENCE

Physicians, Nurse Practitioners, Physician Assistants, Nurses

PROGRAM TOPICS

Pre-Conference Activity

All pre-registered CE attendees will receive at least six (6) hours of pre-conference study materials, including cases and assignments, at least two weeks prior to the cruise departure date. These materials will be discussed during Day 1 and/or Day 2 of the CE sessions.

Pre-Conference Self-Study Topics (Slides)

  • Patient Satisfaction Assessment Tools
    • Techniques and Strategies for Developing Effective Patient Satisfaction Assessment Tools to Improve Patient Care and Experience
    • Basics of a Patient Satisfaction Survey
    • The 5W&H of Understanding the Patient and Associated Environmental Issues
    • Role of Patient (and Caregiver) Satisfaction Surveys
    • Situations Requiring Quick Survey Research—Internal vs. External Surveyors
  • Survey Research Design & Analysis
    • Organizing, Overseeing, Reporting, and Understanding Surveys
    • Types of Data Collection Techniques
    • Inclusion and Exclusion Criteria
    • Writing Good Survey Questions—A Critical Review
    • Understanding the Report & Determining Strategies for Patient Care Improvement
    • Ethical Issues Pertaining to Patient/Caregiver Satisfaction Surveys

Time Allocated: 6 hours (Self-paced)

Day 1 (Face-to-Face) – Monday, July 6, 2026

Plan for the Day

  • Face-to-Face Session: 9:00 AM – 12:00 PM (3 hours)
  • Assignment Completion Time: 4 hours (Self-paced)

Session Outline

  • Course Overview & Expectations
    • Introduction to the Course and Activities
    • Discussion on Pre-Conference Materials (Slides, Cases, Assignments)
  • Ethical Dimensions in Healthcare
    • Why Healthcare Leaders Should Be Aware of the Workplace Environment
    • Impact of the Workplace Environment on Patient Care
  • Employee Conflict Management & Its Relationship with Patient Care
    • Impact of Inter-Personal Conflict on Patient Care
    • Correlation Between Conflict Situations and Organizational Complexity
    • Factors That Trigger Conflict:
      • Physician vs. Physician
      • Physician vs. Nurse
      • Nurse vs. Nurse
      • Department vs. Department
    • Professional Disparagement and Its Impact on Care Delivery
    • Case Study & Role-Playing Exercise
  • Professional vs. Unprofessional Behavior
    • Expectations of Professionalism From:
      • Healthcare Personnel Perspective
      • Patient Perspective
      • Family/Guardian/Caregiver Perspective
    • Discrimination Issues:
      • Workplace Discrimination
      • Patient Discrimination
    • Case Study & Discussion
  • Managing Communication
    • Ethical Dimensions of Appropriate Communication by Medical Office Staff
    • Types of Communication:
      • Verbal
      • Non-verbal (and its impact on patient/caregiver relationships)
    • Cautions & Precautions in Medical Communication
    • Case Study, Role-Playing Exercise, & Discussion

Assignments

  • Assignments will be given at the end of the lecture.
  • Participants must complete them and be prepared to present on Saturday, July 11, 2026.
  • A key presenter will be available for guidance.

International Conference Presentation Session (Non-CE)

Time: TBD (As needed)

Open to all registrants but does not earn CE credit.

Day 3 (Face-to-Face) – Saturday, July 11, 2026

Plan for the Day

  • Face-to-Face CE Session: 9:00 AM – 12:00 PM (3 hours)

Session Outline

  • Presentation & Discussion on Assignments
    • Open discussions with participants
  • Ethical Principles & Moral Philosophies
  • Ethical Issues in Patient Confidentiality & Consent
    • Potential Compromising Situations:
      • In Healthcare Institutions/Settings
      • By Health and Non-Health Personnel
      • In Other Social Settings
    • Examples & Interactive Cases
  • Understanding Consent in Healthcare
    • Differentiation Between Types of Consent
    • Assessing Consent Issues for Different Clients:
      • Minors
      • Adults
      • Elderly
    • Case Studies & Role-Playing Exercise
  • Gatekeepers for Ethical Integrity
    • Conflict of Interest
    • Whistleblower Protection
    • Impaired Healthcare Provider
    • Case Study & Discussion

Closing Remarks for CE Sessions

  • Final Thoughts & Open Discussion

IMPORTANT INFORMATION

PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through University at Sea®. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
BIAS FREE CME - No Commercial Support was provided for this CME activity.

Faculty

Ashish Chandra, MBA, PhD

Ashish Chandra, MBA, PhD
Professor Ashish Chandra is a Professor of Healthcare Administration, College of Business at the University of Houston-Clear Lake (UHCL), Houston, Texas, USA where he also served as the Department Chair for over four years at UHCL. All together Dr. Chandra has over 20 years of university level teaching experience in the U.S. He is a well-recognized healthcare administration academician internationally and serves on the academic advisory board of several educational institutions in Turkey and India. He has also provided over a dozen Management Development Program, Faculty Development Programs, and professional consulting services to several healthcare and business organizations in the United States, India, Turkey, and aboard cruise ships. He actively served on the board of directors of several professional and community organizations in the United States. Over the past four years he has served as the Course Director and Speaker of five Continuing Education Programs for health professionals.

Dr. Chandra is a prolific researcher and has 75 publications in refereed journals, two edited books, ten book chapters, and over 250 publications in conference proceedings. He is an Executive Editor of the journal Hospital Topics (the oldest journal in healthcare administration field - almost 95 years in existence). He has served as the President of FOUR major international academic organizations - the Business and Health Administration Association; the Association of Collegiate Marketing Educators; the MBAA International; and the Federation of Business Disciplines. He has also served as the Program Chair of over a dozen major international conferences, held in U.S., India, Turkey, and U.K. as well as aboard cruise ships in the Caribbean, Alaska, Baltics, and Mediterranean.

Professor Chandra has received numerous awards and recognition related to teaching, research, and service throughout his career, including the 2017 Excellence in Teaching Award by the National Society for Leadership Success; 2015 Outstanding Professor Award given by the University of Houston - Clear Lake Alumni Association; 2012 American College of Healthcare Executives Service Award; 2011 Outstanding Educator Award from the Association of Collegiate Marketing Educators; to name a few. He also has the distinct honor of being the Commencement Speaker at the December 2018 graduation ceremony of the University of Houston – Clear Lake. The URL link to Dr. Chandra’s commencement speech is below. Please cue to minute 32 of the video link in case you just want to see Dr. Chandra’s speech.

URL to speech https://www.youtube.com/watch?v=HpwOooexSYA&t=2984s

Accreditation

Joint Accreditation (ACCME, ACPE, ANCC) Logo

In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Accreditation Council for Continuing Medical Education Logo
Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 16 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 Credits™ as needed. Pharmacology credits are identified on individual activities.
American Nurses Credentialing Center Logo
Credit Designation for Nurses: Continuing Education, Inc. designates this continuing nursing education activity for 16 contact hours. Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.
American Osteopathic Association Logo

Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).

Royal College of Physicians and Surgeons of Canada Logo

Royal College of Physicians and Surgeons of Canada: Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME's "CME in Support of MOC" program in Section 3 of the Royal College's MOC Program.

Cruise Itinerary

DATE PORT OF CALL ARRIVE DEPART
Sunday, July 5 Southampton (London), England
 - 5:00 pm
Monday, July 6 *At Sea - Cruising
 - -
Tuesday, July 7 Vigo, Spain
 10:00 am 7:00 pm
Wednesday, July 8 Lisbon, Portugal
 9:00 am -
Thursday, July 9 Lisbon, Portugal
 - 2:00 pm
Friday, July 10 La Coruna, Spain
 1:00 pm 7:00 pm
Saturday, July 11 *At Sea - Cruising
 - -
Sunday, July 12 Southampton (London), England
 5:30 am -
*Tentative course schedule, actual class times may differ.

Ports of Call

Southampton (London), England

Mayflower Cruise Terminal Berths 105 and 106, Western Docks, Southampton
While your cruise itinerary reads “Southampton (London),” it is vital to understand the geography: Southampton is a functional, industrial port city on the south coast, while London—one of the world’s great metropolises—lies approximately 80 miles to the northeast. Treating this port merely as a logistical checkpoint for embarkation or disembarkation is a missed opportunity of the highest order. We strongly advise framing your voyage with a dedicated two or three-day stay in London. The city offers a density of history, culture, and culinary excellence that simply cannot be absorbed in a rushed transfer.

The London Prelude: A Curated Approach - Think of your time in London not as a layover, but as a distinct, curated chapter of your vacation. Whether you are a history enthusiast, a theater lover, or a gourmand, London rewards those who plan ahead. Below is a suggested itinerary designed to maximize a short stay without exhaustion.

Day 1: The Royal Route and The River - Start your exploration in Westminster. Emerging from the Underground at Westminster Station places you directly beneath the clock tower housing Big Ben and the grandeur of the Houses of Parliament. From here, Westminster Abbey is a short walk across the square. This is not merely a church; it is the coronation site of monarchs since 1066 and the burial place of kings, queens, poets, and scientists. It is a profound concentration of British history.
Southampton, United Kingdom


Cross Westminster Bridge to the South Bank for a different perspective. This pedestrian-friendly stretch offers iconic views of the skyline. Walk east past the London Eye and the brutalist architecture of the National Theatre. For lunch, Borough Market near London Bridge is essential. As one of London's oldest food markets, it offers high-quality artisanal cheeses, British charcuterie, and exceptional street food. It is chaotic, aromatic, and utterly delightful.

In the afternoon, visit the Tower of London. Despite its popularity, it remains the city’s most compelling historic site. It has served as a palace, a fortress, and a prison. Seeing the Crown Jewels is standard, but the true value lies in the tours given by the Yeoman Warders (Beefeaters), whose storytelling brings the grim history of the Tower to life.

Day 2: Museums and The West End - London’s museums are world-class and, remarkably, mostly free of charge. The British Museum is vast; rather than trying to see it all, focus on the Enlightenment Gallery and the Egyptian Sculpture room. Alternatively, the Victoria and Albert Museum (V&A) in South Kensington offers an unparalleled collection of art and design in a stunning architectural setting, often with slightly more breathing room than the British Museum.

For the evening, the West End is non-negotiable. Whether you prefer a long-running musical in a historic theater or a cutting-edge play at the Donmar Warehouse or the National Theatre, the quality of production here rivals or exceeds Broadway. We recommend a pre-theater dinner in Covent Garden or Soho, where the dining scene has evolved far beyond pub fare to include Michelin-starred establishments and vibrant international cuisine.
Southampton, United Kingdom


Day 3: Villages and Vistas - London is a collection of villages that grew together. Spend your final day exploring a specific neighborhood to feel the local pulse. Marylebone offers a sophisticated high street with independent boutiques and the exquisite Wallace Collection. Shoreditch provides a gritty, artistic contrast with street art and third-wave coffee shops. If you enjoy shopping, bypass the overwhelming crowds of Oxford Street in favor of Liberty London on Great Marlborough Street. Its mock-Tudor façade houses a beautifully curated department store that feels intimate and exclusive.

Southampton: More Than Just a Port - If logistics require you to stay in Southampton itself, the city has its own merits, though they are more modest than London's. The SeaCity Museum is excellent, focusing largely on Southampton’s crew aboard the Titanic (the ship sailed from here). The Tudor House and Garden offers a glimpse into over 800 years of history, and a walk along the medieval town walls provides a pleasant way to stretch your legs before boarding.

Logistics and Practicalities - Getting Around London: The Underground (Tube) is the most efficient way to navigate. You do not need to purchase tickets or an Oyster card; simply tap your contactless credit card or phone at the barrier. The system automatically caps your daily fare.

Airport Connections:
  • From Heathrow: The Elizabeth Line is a game-changer, offering modern, air-conditioned trains into central London (Paddington, Bond Street, Tottenham Court Road) in under 30 minutes. The Heathrow Express is faster to Paddington but more expensive.
  • From Gatwick: The Gatwick Express or Southern trains connect you to Victoria Station or London Bridge in about 30-40 minutes.
London to Southampton:
  • Train: Direct trains run frequently from London Waterloo to Southampton Central. The journey takes approximately 80–90 minutes. From Southampton Central, it is a short 5-10 minute taxi ride to the cruise terminals.
  • Private Transfer: For a stress-free experience, especially with cruise luggage, a private car service is the superior choice. It eliminates the hassle of hauling bags through train stations and guarantees door-to-terminal service. This is an investment in peace of mind that we highly recommend for embarkation day.

At Sea - Cruising

Vigo, Spain

Vigo, Spain
Vigo presents travelers with a distinct and compelling choice. It is the primary gateway to Santiago de Compostela, one of the world's most significant pilgrimage destinations. For those undertaking the 75- to 90-minute journey inland, the reward is the magnificent UNESCO-listed cathedral, the final stop on the Camino de Santiago. The city's historic center is imbued with a palpable sense of spiritual history, and witnessing the emotion of pilgrims completing their journey is a profound experience.
Vigo, Spain


However, to dismiss Vigo itself would be a mistake. Staying in port reveals an authentic, energetic Galician city with a strong maritime identity and a superb culinary scene. The cruise terminal's convenient location allows for an easy walk into the Casco Vello (Old Town), a revitalized district of stone-paved streets and lively plazas. The city's gastronomic heart is the Rúa da Pescadería, or “Oyster Street,” where you can watch vendors shuck incredibly fresh oysters, served simply with a wedge of lemon. Pairing them with a glass of crisp, local Albariño wine is an essential Galician moment. For panoramic views of the city, the sprawling estuary, and the distant Cíes Islands, a walk up to the hilltop park, Monte O Castro, is highly recommended. Vigo offers a genuine taste of modern Spanish life in a region celebrated for its seafood and scenery.

Lisbon, Portugal

Panoramic sunset view over Lisbon's red-tiled rooftops and the Tagus River. Vibrant purple jacaranda trees in full bloom frame the historic cityscape, a seasonal highlight for cruise passengers visiting in late spring.
Lisbon is one of Europe’s most visually stunning capitals, greeting visitors with a dramatic entry along the Tagus River. Passing beneath the massive 25 de Abril Bridge offers a perspective unavailable to land-based travelers, setting the stage for a memorable arrival. Once ashore, the city demands physical engagement; the "City of Seven Hills" is paved with calçada portuguesa—beautiful but slippery limestone cobbles that make sturdy, non-slip footwear a necessity, not a suggestion.
Lisbon, Portugal


For a single day in port, strategic planning is vital as the city's attractions are spread out. The historic district of Belém is a top priority for many, housing the architectural jewels of the Age of Discovery. The Jerónimos Monastery and Belém Tower are UNESCO World Heritage sites that require time to appreciate properly. While there, the Antiga Confeitaria de Belém is the pilgrimage site for pastéis de nata (custard tarts), a culinary benchmark against which all others are measured.
Lisbon, Portugal


Alternatively, the Alfama district offers a journey into the city’s Moorish past. This labyrinth of narrow alleys survived the 1755 earthquake and remains the city's soulful core. It is best explored by getting intentionally lost, eventually finding your way up to the Castelo de São Jorge or one of the famous miradouros (viewpoints) like Portas do Sol, which offer sweeping panoramas of red-tiled roofs meeting the river.

Downtown, the Baixa district showcases 18th-century rationalist planning, while the elegant Chiado neighborhood offers sophisticated shopping and historic cafés. For lunch, avoid the tourist traps on the main pedestrian drag; instead, seek out the Time Out Market for a curated selection of the city's best chefs, or find a modest tasca for grilled sardines and crisp Vinho Verde. Lisbon is dense with history and culture; rather than rushing to check every box, we recommend selecting one distinct area—Belém, Alfama, or Chiado—to experience fully without exhaustion.
Lisbon, Portugal Lisbon, Portugal Lisbon, Portugal Lisbon, Portugal Lisbon, Portugal Lisbon, Portugal Lisbon, Portugal Lisbon, Portugal Lisbon, Portugal Lisbon, Portugal Lisbon, Portugal Lisbon, Portugal A classic yellow tram descending a steep, narrow street in Lisbon's historic district, with the sparkling Tagus River in the background. An iconic shore excursion experience for cruisers exploring the city’s hilly charm. A scenic Lisbon street at dusk, featuring glowing shopfronts, vintage tram tracks, and a canopy of purple jacaranda blossoms. Captures the romantic evening atmosphere just a short walk from the Lisbon cruise terminal. Historic Alfama Trolley in Lisbon, Portugal View down Calçada do Carmo to Praça do Rossio in Lisbon, Portugal

La Coruna, Spain

La Coruna, Spain
La Coruña serves as a superb introduction to Galicia, Spain’s distinct and verdant northwestern region. The city presents a compelling choice for your day: immerse yourself in its own considerable Atlantic charms or journey inland to the world-renowned pilgrimage city of Santiago de Compostela.

If you remain in La Coruña, the undisputed highlight is the Tower of Hercules. This UNESCO World Heritage site is the world's oldest functioning Roman lighthouse, and climbing its steps rewards you with commanding views of the rugged coastline. From there, a stroll along the expansive Paseo Marítimo seaside promenade leads to the city’s historic heart. The Old Town (Ciudad Vieja) is a delightful maze of stone lanes, quiet squares, and Romanesque churches. It eventually opens onto the grand Plaza de María Pita, the city’s main square, dominated by its stately city hall. Don’t miss the iconic 'galerías'—glass-enclosed balconies that line the harbor front, earning La Coruña the nickname “The Crystal City.” Galician cuisine is a highlight; seek out a local restaurant for exceptional seafood, particularly *pulpo a feira* (market-style octopus), paired with a crisp Albariño wine.

Alternatively, a full-day excursion to Santiago de Compostela is a truly worthwhile endeavor. As the final destination of the Camino de Santiago pilgrimage, the city has a palpable spiritual and historical weight. The magnificent Cathedral, which houses the tomb of St. James, is the breathtaking centerpiece of a city built from granite and faith. La Coruña offers a genuine taste of a different Spain—one defined by its Celtic roots, Atlantic soul, and profound history.

Browse pre-bookable shore excursions for this cruise →

Questions? Call us at 800-525-9696.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels, or tours before and/or after your cruise conference.

PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through University at Sea®. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates.

Request a Quote online or by voice at 800-525-9696 (US/Can) or direct/int'l tel +1-727-526-1571.

COMPETITIVE PRICING PROMISE: We Will Match Cruise Line's Promotional Rates.*

Prices below are for the full cruise including meals and evening entertainment

Suites

Suite/Deluxe Suite/Deluxe Presidential Family Suite PS. The largest suite on Liberty of the Seas, spanning the aft of deck 6. Four bedrooms, multiple bathrooms, grand living and dining areas, and an enormous wraparound aft balcony with whirlpool. Liberty is Freedom-class and does NOT have Royal Suite Class tiers — suite guests receive Suites Program perks instead. Now marketed as VS (Villa Suite - 4 Bedrooms) after RCI's 2023 recategorization. Four separate bedrooms Multiple bathrooms including whirlpool tub Grand living area Dining room Wraparound aft balcony (805 sq ft) with whirlpool Suites Program perks
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Suite/Deluxe Suite/Deluxe Grand Suite - 1 Bedroom GS. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to a Royal King bed One double sofa bed. Up to 5 guests. Room with bed, vanity and sitting area with sofa. One bathroom with tub. Stateroom: 381 sq. ft. Balcony: 89 sq. ft.
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Suite/Deluxe Suite/Deluxe Grand Suite - 2 Bedroom's GT. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two bedrooms with two twin beds that convert to Royal King (one room with third and fourth Pullman beds), a private balcony, two bathrooms and living area with double sofa bed. Ocean view. Stateroom: 610 sq. ft. Balcony: 208 sq. ft.
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Suite/Deluxe Suite/Deluxe Junior Suite J3. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, private balcony, sitting area (some with sofa bed) and bathroom. Stateroom: 317 sq. ft. Balcony: 65 sq. ft.
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Suite/Deluxe Suite/Deluxe Junior Suite J4. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, private balcony, sitting area (some with sofa bed) and bathroom. Stateroom: 317 sq. ft. Balcony: 65 sq. ft.
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Suite/Deluxe Sunset Junior Suite JT. Enjoy dramatic aft-facing views. Private balcony at the back of the ship. One Royal King bed (can convert into two twin-size beds) One double sofa bed. Room with bed, vanity and sitting area with sofa. One bathroom with tub. Up to 4 guests. Stateroom: 299 sq. ft. Balcony: 65 sq. ft.
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Suite/Deluxe Suite/Deluxe Owner's Suite - 1 Bedroom OS. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Queen-size bed. One double sofa bed. Up to 5 guests. Ocean view. Room with bed, vanity. Living area with double sofa bed. One bathroom with tub. Stateroom: 622 sq. ft. Balcony: 160 sq. ft.
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Suite/Deluxe Suite/Deluxe Royal Suite with Balcony RS. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. One King bed. One double sofa bed. Private balcony with outdoor dining, seating area and whirpool. One bathroom with tub, two vanities and bidet. Up to 4 guests. Stateroom: 1633 sq. ft. Balcony 257 sq ft.
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Suite/Deluxe Suite/Deluxe Ocean View Panoramic Suite (No VP. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King. Curtained section with bunk beds. Living area with double sofa bed, vanity and sitting area. One and a half baths with shower. Floor to ceiling wrap around panoramic windows. Stateroom: 406 sq. ft.
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Suite/Deluxe Suite/Deluxe Villa Suite - 4 Bedroom's VS. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two master bedrooms with baths. Two additional bedrooms, each with two Pullman beds and two twin beds that convert to Royal King. Two additional bathrooms with showers and a spacious living area with a sofa bed and dining table. Private balcony with dining area, lounge chairs and whirpool. 1,302 sq. ft. Balcony 845 sq. ft.
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Suite/Deluxe Deluxe/Suite Guarantee WS. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, private balcony, sitting area (some with sofa bed) and bathroom. Stateroom: 317 sq. ft. Balcony: 65 sq. ft.
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Balcony

Ocean View Balcony, 2D Ocean View Balcony (2D)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, sitting area, private balcony and bathroom. Up to 4 guests. Stateroom: 184 sq. ft. Balcony: 66 sq. ft.  (Decks 6, 7 & 8)
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Balcony Balcony Spacious Ocean View Balcony 1B. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, sitting area, private balcony and bathroom. Up to 4 guests. Stateroom: 199 sq. ft. Balcony: 65 sq. ft.
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Balcony Balcony Ocean View Balcony 1D. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, sitting area, private balcony and bathroom. Up to 4 guests. Stateroom: 184 sq. ft. Balcony: 66 sq. ft.
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Balcony Balcony Spacious Ocean View Balcony 2B. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, sitting area, private balcony and bathroom. Up to 4 guests. Stateroom: 199 sq. ft. Balcony: 65 sq. ft.
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Balcony Balcony Spacious Oceanview with Balcony 3B. Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.

Stateroom: 199 sq. ft. Balcony: 65 sq. ft.
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Balcony Balcony Spacious Ocean View Balcony 4B. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, sitting area, private balcony and bathroom. Up to 4 guests. Stateroom: 199 sq. ft. Balcony: 65 sq. ft.
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Balcony Balcony Ocean View Balcony 4D. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, sitting area, private balcony and bathroom. Up to 4 guests. Stateroom: 184 sq. ft. Balcony: 66 sq. ft
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Balcony Balcony Ocean View Balcony 5D. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, sitting area, private balcony and bathroom. Up to 4 guests. Stateroom: 184 sq. ft. Balcony: 66 sq. ft.
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Balcony Balcony Spacious Oceanview with Balcony 6B. Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.

Stateroom: 199sq. ft. Balcony: 65 sq. ft.
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Balcony Balcony Oceanview Balcony with Balcony 6D. Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.

Stateroom: 189 sq. ft. Balcony: 46 sq. ft.
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Balcony Connecting Oceanview Balcony CB. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, sitting area with sofa and private balcony. Up to 2 guests. Stateroom: 188 sq. ft. Balcony: 42 sq. ft.
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Balcony Sunset Balcony SB. Dramatic aft-facing views. Private balcony at the back of the ship. One Royal King bed (can convert into two twin-size beds) One single sofa bed or one fold-down Pullman bed in staterooms with up to 3 guests. Room with bed, vanity and sitting area with sofa. One bathroom with shower. Up to 3 guests. Stateroom: 188 sq. ft. Balcony: 66 sq. ft.
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Balcony Spacious Sunset Balcony SG. Larger room with dramatic aft-facing views and extra stateroom square footage. Private balcony at the back of the ship. One Royal King bed (can convert into two twin-size beds) One double sofa bed in staterooms with up to 4 guests. Room with bed, vanity and sitting area with sofa. One bathroom with shower. Up to 4 guests. Stateroom: 207 sq. ft. Balcony: 65 sq. ft. *Stateroom images and features are samples only. Actual furniture, fixtures, colors and configurations may vary.
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800-525-9696
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Balcony Ocean View Balcony Quad Gty XQ. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King, sitting area, private balcony and bathroom. Up to 4 guests. Stateroom: 184 sq. ft. Balcony: 66 sq. ft.
Call
800-525-9696
for Pricing

Outside

Ocean View, 4N Ocean View (4N)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King and bathroom. Up to 4 guests. Stateroom: 180 sq. ft.  (Decks 2, 3, 6, 7 & 9)
Call
800-525-9696
for Pricing
Outside Ultra Spacious Ocean View 1K. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King. Sofa converts to double, two Pullman beds, bathroom and sitting area. Stateroom: 336 sq. ft.
Call
800-525-9696
for Pricing
Outside Spacious Panoramic Ocean View 1L. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two lower twin beds convert to Royal King. Double sofa bed for quad staterooms. Vanity with sitting area, bathroom with shower. Floor to Ceiling wrap around panoramic window. Stateroom: 175 sq. ft.
Call
800-525-9696
for Pricing
Outside Ocean View 1N. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King and bathroom. Up to 4 guests. Stateroom: 180 sq. ft.
Call
800-525-9696
for Pricing
Outside Outside Ocean View 2N. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King and bathroom. Up to 4 guests. Stateroom: 180 sq. ft.
Call
800-525-9696
for Pricing
Outside Spacious Ocean View 3M. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King and bathroom. Stateroom: 211 sq. ft.
Call
800-525-9696
for Pricing
Outside Spacious Ocean View 4M. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King and bathroom. Stateroom: 211 sq. ft.
Call
800-525-9696
for Pricing
Outside Outside Ocean View 3N. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King and bathroom. Up to 4 guests. Stateroom: 180 sq. ft.
Call
800-525-9696
for Pricing
Outside Oceanview Guarantee YO. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King and bathroom. Up to 4 guests. Stateroom: 180 sq. ft.
Call
800-525-9696
for Pricing
Outside Ocean View Qud Gty YQ. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King and bathroom. Up to 4 guests. Stateroom: 180 sq. ft.
Call
800-525-9696
for Pricing

Inside

Interior, 4V Interior (4V)
All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King and bathroom. Up to 4 guests. Stateroom: 162 sq. ft.  (Decks 2, 3, 6, 7, 8, 9, 10 & 12)
Call
800-525-9696
for Pricing
Inside Spacious Interior 1R. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King and bathroom. Up to 6 guests. Stateroom: 337 sq. ft.
Call
800-525-9696
for Pricing
Inside Interior 1V. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King and bathroom. Up to 4 guests. Stateroom: 162 sq. ft.
Call
800-525-9696
for Pricing
Inside Promenade View Interior 2T. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. A view of the Royal Promenade with bowed windows, two twin beds that convert to Royal King and bathroom. Up to 2 guests. Stateroom: 167 sq. ft.
Call
800-525-9696
for Pricing
Inside Inside Interior 2V. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King and bathroom. Up to 4 guests. Stateroom: 162 sq. ft.
Call
800-525-9696
for Pricing
Inside Inside Interior 3V. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King and bathroom. Up to 4 guests. Stateroom: 162 sq. ft.
Call
800-525-9696
for Pricing
Inside Inside Interior Stateroom 6V. Two twin beds that convert to Royal King and private bathroom.

Stateroom: 150 sq. ft.
Call
800-525-9696
for Pricing
Inside Interior Guarantee ZI. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King and bathroom. Up to 4 guests. Stateroom: 162 sq. ft.
Call
800-525-9696
for Pricing
Inside Interior Qud Gty ZQ. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King and bathroom. Up to 4 guests. Stateroom: 162 sq. ft.
Call
800-525-9696
for Pricing

Spacious Promenade View interi 1Q. All staterooms and suites come complete with bathroom, vanity area, hair-dryer, TV and phone. Two twin beds that convert to Royal King. Sofa converts to double, two Pullman beds, bathroom and sitting area. Up to 6 guests. Stateroom: 340 sq. ft.
Call
800-525-9696
for Pricing

Before & After Your Cruise

Hotels

The bar/cafe at the Holiday Inn Southampton, an IHG Hotel. A variety of beverages are available to suit any taste.
The bar/cafe at the Holiday Inn Southampton, an IHG Hotel. A variety of beverages are available to suit any taste. An outdoor seating area at the Holiday Inn Southampton, an IHG Hotel. Well-kept plant life livens up the patio. A restaurant inside the Holiday Inn Southampton, an IHG Hotel. The patterned rug gives the room a playful feel. A guest bathroom inside the Holiday Inn Southampton, an IHG Hotel. The shower walls are lined with vibrant blue tile. A guest room inside the Holiday Inn Southampton, an IHG Hotel. A large window allows guests to survey the city. A common area with seating inside the Holiday Inn Southampton, an IHG Hotel. A large window lets in quite a lot of natural light. The outside of the Holiday Inn Southampton, an IHG Hotel. The green Holiday Inn logo is displayed prominently at the top of a large awning.

Holiday Inn Southampton, an IHG Hotel

Practical Comfort

Herbert Walker Ave, Southampton SO15 1AG, United Kingdom — Southampton

Holiday Inn Southampton is the closest hotel to the city's cruise ship terminals. The city center’s attractions are a 10-minute drive away, while Southampton Central station (served by direct trains to London) is just 5 minutes away. Additionally, Southampton Airport is a 20-minute drive from the hotel; making this hotel ideal for pre-cruise or post-cruise accommodations.
A restaurant inside the Harbour Hotel Southampton. Four big orange booths face the large windows that are just out of frame to the right of the photo.
A restaurant inside the Harbour Hotel Southampton. Four big orange booths face the large windows that are just out of frame to the right of the photo. The gym inside the Harbour Hotel Southampton. A guest is shown running on a treadmill. A restaurant inside the Harbour Hotel Southampton. Guests here are able to enjoy a great view of the harbour while they enjoy a meal. The Harbour Hotel Southampton's indoor pool. Warm, recessed lighting keeps the space lit during the darker hours. A guest room at the Harbour Hotel in Southampton. A nice view of the water is visible through the window. The lobby of the Harbour Hotel in Southampton. There's a spiral staircase in the middle of the room. The exterior of the Harbour Hotel Southampton. The Southampton Harbour is clearly visible, as you might expect.

Harbour Hotel Southampton

Luxury Near the Cruise Port

5 Maritime Walk, Southampton SO14 3QT, United Kingdom — Southampton

Located in the ever-so-sophisticated Ocean Village Marina, this iconic seven-floor super-yacht-inspired hotel feels right at home as it rises above the other luxury boats of Southampton with its tiered terrace-style decks. Catch a glimpse of cruise ships and yachts setting sail from your balcony or deck and take in the grandest of views of the Solent. Experience unparalleled luxury from the moment you step inside, with a rooftop bar, restaurant & terrace on the sixth floor and an award-winning restaurant with perfect views on the water’s edge.
Plants climbing up the outside of the DoubleTree by Hilton London - Tower of London hotel.
Plants climbing up the outside of the DoubleTree by Hilton London - Tower of London hotel. A restaurant inside the DoubleTree by Hilton London (Tower of London) hotel. It's not particularly well decorated, but it doesn't look terrible either. A common area inside the DoubleTree by Hilton London (Tower of London) hotel. Looks like a nice place to respond to some emails. A guest bathroom at the DoubleTree by Hilton London "Tower of London" location. It's quite spacious. A guest room at the DoubleTree by Hilton London "Tower of London" location. The room is minimally decorated, with only a single piece of art hanging above the bed. A bar area inside the DoubleTree by Hilton London "Tower of London" location. The bar itself is wrapped in art reminiscent of "The Great Wave off Kanagawa". A common area inside the DoubleTree by Hilton London "Tower of London" location. There's an image of a girl on the wall that looks to be a young Queen Elizabeth II. The outside of the DoubleTree by Hilton London - Tower of London location. The hotel's modern design stands in stark contrast to the historic-looking building a cross the street.

DoubleTree by Hilton London - Tower of London

Location, Location, Location

7 Pepys St, London EC3N 4AF, United Kingdom — Southampton

With views of London’s skyline, DoubleTree by Hilton London features a rooftop bar and offers air-conditioned and soundproof rooms. The Tower of London and Tower Bridge are just a 5-minute walk away. Featuring floor-to-ceiling windows and luxury décor and just 492 feet from Tower Hill Underground Station, this hotel is a 5-minute walk from the iconic Gherkin and The City. Service is also a priority here, with guests being treated to complimentary warm chocolate chip cookies upon arrival.

Protect Your Trip with Allianz Travel Insurance

Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.

For an instant quote:

  1. Simply provide a few short details about your trip
  2. Review the available protection plans
  3. Enjoy the peace of mind you deserve
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Why Protect your Trip?

Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.

Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:

  • Cancelling your trip after unexpectedly becoming too sick to travel
  • Taking care of a sick or injured traveling companion
  • Having to end your trip early due to a family emergency
  • Dealing with a flight delay or cancellation
  • Needing to buy personal items if your luggage is lost or stolen
  • Missing your cruise departure after a covered flight delay

You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.

What Can Travel Insurance Help Protect?

Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.

TRIP CANCELLATION

Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:

  • A doctor says you or a traveling companion is too sick to fly
  • Your parent or child requires hospitalization
  • You need to attend the birth of a family member’s child
  • You have a traffic accident (not breakdown) on the way to the airport
  • A storm shuts down your airport for 24 hours or more

TRIP INTERRUPTION

Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:

  • You have a covered illness or injury and a doctor says you must return home
  • A family member has a qualifying injury and needs your care
  • A covered emergency, like a fire or flood, makes your home uninhabitable

TRAVEL DELAY

If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.

EMERGENCY MEDICAL AND DENTAL CARE

Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:

  • You slip and break your ankle while sightseeing
  • You get food poisoning while sampling the local cuisine
  • You lose a filling and need immediate dental treatment*

*A sublimit and maximum apply for this benefit. Check your plan documents for details.

EMERGENCY MEDICAL TRANSPORTATION

Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.

BAGGAGE LOSS, DAMAGE, or THEFT

Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.

BAGGAGE DELAY

Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).

CHANGE FEE

Reimburses fees if you need to change your flight itinerary due to a covered reason.

24-HOUR ASSISTANCE

Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:

  • Medical triage with referrals to local prescreened medical providers
  • Ongoing medical monitoring
  • Payment guarantee
  • Emergency medical transportation

Additional services for travel-related emergencies can help with:

  • Missed connecting flights
  • Lost/stolen travel documents
  • Pre-trip information
  • Prescription replacements
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Our Promise to You

When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.

Need Help Along the Way?

Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.

Contact Allianz Global Assistance

Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)

File or Track a Claim

It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.

File a Claim

If you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.

Update Your Plan

If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.

Manage My Plan

About Allianz Global Assistance

Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.

Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.

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Shore Excursions

Browse pre-bookable shore excursions for this sailing through our partner, Shore Excursions Group. Their listings cover most of our ports of call with options for guided tours, transfers, private experiences, and self-guided activities — typically priced lower than the cruise line's equivalent excursions.

Note: shore excursions through this partner are operated independently of those offered by the cruise line, and the link below opens on shoreexcursionsgroup.com.

Browse Shore Excursions (opens in new tab on shoreexcursionsgroup.com)

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