COURSE CREDITS & HOURS
14 ANCC Contact Hours
COURSE FEES
TARGET AUDIENCE
PROGRAM TOPICS
Dr. Molins' Topics
- Orthopedic Pitfalls: Upper Extremities
- Orthopedic Pitfalls: Lower Extremities
- Orthopedic Pitfalls in Pediatrics
- Managing Pain without Opioids
- Magnify Your X-Ray Vision
- The Crying Infant
Additional Speaker TBA
IMPORTANT INFORMATION
Faculty
Caroline M. Molins, MD, MSMEd, FACEP, FAAEM
Physician, USA University Hospital and Children & Women’s Hospital
Mobile, AL
Caroline M. Molins, MD, MSMEd, FACEP, FAAEM, is an Assistant Professor at the University of South Alabama (USA) and a full-time emergency medicine physician at USA University Hospital and Children & Women’s Hospital. Previously, she served as the Assistant Program Director and Curriculum Director at the AdventHealth Emergency Medicine Residency, and held academic appointments at Loma Linda University, the University of Central Florida, and Florida State University.
Dr. Molins received her Master of Science in Medical Education (MSMEd) from the Lake Erie College of Osteopathic Medicine. She completed her Emergency Medicine Residency at the University of Puerto Rico School of Medicine after earning her Doctorate in Medicine from the Universidad Central del Caribe School of Medicine and a Bachelor of Science in Biology from Florida International University.
An active contributor to academic emergency medicine, Dr. Molins has presented at regional, national, and international conferences, including the CORD Academic Assembly and the Mediterranean Emergency Medicine Congress. She frequently serves as a judge in national emergency medicine competitions and has authored numerous peer-reviewed articles in journals such as AEM Education and Training, Cureus, and the Western Journal of Emergency Medicine. Dr. Molins is a member of several professional organizations, including CORD, AAEM, and ACEP, and has participated in advanced professional development programs such as ALiEM, EDDA, EMBRS, and MERC Scholars.
She holds active medical licenses in Alabama and Florida. Throughout her career, Dr. Molins has received multiple teaching accolades, including the Golden Apple Award from the UCF College of Medicine and Preceptor of the Year from the AdventHealth Emergency Medicine Residency. Her volunteer and community work includes serving as a founding member of the Women’s Philanthropic Giving Circle of Central Florida, participating in the AdventHealth for Children’s Pet Therapy Program, and providing care to the underserved Hispanic community at Clinica MiSalud. Outside of her clinical and academic duties, she plays competitive tennis.
2nd Speaker TBA
Accreditation
Cruise Itinerary
| DATE | PORT OF CALL | ARRIVE | DEPART |
|---|---|---|---|
| Sunday, August 16 | Fort Lauderdale, Florida |
- | 4:00 pm |
| Monday, August 17 | CocoCay, Bahamas |
7:00 am | 5:00 pm |
| Tuesday, August 18 | *At Sea - Cruising |
- | - |
| Wednesday, August 19 | Falmouth, Jamaica |
8:00 am | 4:00 pm |
| Thursday, August 20 | Labadee, Haiti |
9:30 am | 5:00 pm |
| Friday, August 21 | *At Sea - Cruising |
- | - |
| Saturday, August 22 | Fort Lauderdale, Florida |
6:00 am | - |
Ports of Call
Fort Lauderdale, Florida

For the educated traveler, this city offers a compelling argument for extending your vacation by 24 to 48 hours. The infrastructure here is built around the water, not just as a backdrop, but as a thoroughfare. The most authentic way to understand the city’s layout and soul is not by car, but from the deck of the Water Taxi. While we generally advise against tourist-heavy transport, this is the exception. It serves as a floating, hop-on-hop-off architecture tour that glides along the Intracoastal Waterway. From this vantage point, the city unfolds: stunning mid-century modern waterfront mansions, sleek mega-yachts, and lush mangrove-lined shores. It connects the key districts—from the historic riverfront to the beach—allowing you to explore without the stress of traffic or parking.
The Cultural and Social Hubs - At the center of the city’s social life is Las Olas Boulevard. This beautifully landscaped thoroughfare stretches from the central business district to the ocean, lined with independent boutiques, art galleries, and a diverse array of restaurants. It is eminently walkable and polished without being pretentious. Here, you can browse contemporary art or fine jewelry before settling into a bustling Italian trattoria or a quiet table at a modern American bistro. For those interested in history, the nearby Stranahan House—the oldest surviving structure in Broward County—offers a glimpse into the frontier trading post days of the early 1900s.
Beyond the shopping and dining, Fort Lauderdale offers accessible cultural experiences that provide a deeper sense of place. The Bonnet House Museum & Gardens is a standout. This historic 35-acre estate, once the winter retreat of artists Frederic and Evelyn Bartlett, feels like a secret garden frozen in time, surrounded by modern development. You can tour the whimsical home, filled with the couple’s art, and wander through lush grounds that include a desert garden and native barrier island habitat. It is a tranquil escape that reveals the charm of Old Florida.
For art enthusiasts, the NSU Art Museum Fort Lauderdale features a notable collection of American and European modern art, with particular strength in Latin American works and the largest collection of pieces by American impressionist William Glackens. It is a manageable museum, perfect for a few hours of quiet contemplation.
The Coast - Then, of course, there is the beach. Fort Lauderdale Beach is a magnificent stretch of pale sand and turquoise water, framed by a signature white wave wall. Unlike the crowded, party-centric beaches found elsewhere in South Florida, the atmosphere here is more relaxed and grown-up. The beachfront promenade is ideal for a morning walk or bike ride, and the beach itself is wide enough to ensure personal space. It attracts professionals and families seeking sun and serenity rather than spectacle.
An Unhurried Pre-Cruise Itinerary - Arriving a couple of days early transforms the start of your vacation from a stressful travel day into a seamless extension of your holiday. This pace allows for discovery without exhaustion.
Day 1: Arrival & Waterway Immersion
- Afternoon: Fort Lauderdale-Hollywood International Airport (FLL) is conveniently located just minutes from the city center and port. After checking into your hotel, head immediately for a waterfront lunch. We recommend finding a spot along the Intracoastal where you can watch the boat traffic—restaurants like Coconuts or 15th Street Fisheries offer fresh seafood and a quintessential nautical vibe.
- Late Afternoon: Purchase an all-day pass for the Water Taxi. Don’t worry about a specific destination just yet; simply ride the main loop. It is the perfect orientation, allowing you to appreciate the city’s unique geography and stunning architecture from the water as the sun begins to lower.
- Evening: Disembark at the Las Olas Boulevard stop. Enjoy a leisurely stroll, browse the shops, and select a restaurant for dinner. The boulevard is beautifully lit at night, creating a festive yet sophisticated atmosphere.
- Morning: Take a short ride to the Bonnet House Museum & Gardens. We recommend arriving close to opening time to beat the heat and the crowds. Allow at least two hours to explore the house and the sprawling grounds. It is a peaceful and utterly unique Florida experience.
- Lunch: Head toward the beach and find a casual café along A1A for a light lunch with an ocean breeze.
- Afternoon: Dedicate the afternoon to the beach. Whether you choose to walk the promenade, rent a lounge chair, or take a dip in the Atlantic, this is your time to unwind completely. If you prefer to stay out of the sun, the NSU Art Museum is an excellent, climate-controlled alternative.
- Evening: For your final dinner, consider a "Dock and Dine" experience. Many of the city's best restaurants are accessible by boat or overlook the canals. Enjoying fresh stone crab or local snapper while watching the yachts glide by is the definitive Fort Lauderdale dining experience.
Enjoy a relaxed breakfast. With Port Everglades located just a few miles from most downtown and beach hotels, there is absolutely no need to rush. A short, stress-free transfer to the port will have you boarding your ship feeling refreshed, acclimated, and already steeped in the vacation mindset.
CocoCay, Bahamas

For adrenaline seekers, the upcharge Thrill Waterpark houses North America's tallest waterslide, Daredevil's Peak, alongside massive wave pools. If you want a lively, complimentary resort-pool atmosphere, head to Oasis Lagoon, the Caribbean's largest freshwater pool, complete with a swim-up bar and DJ.

If you prefer a traditional beach day without additional fees, Chill Island and South Beach provide ample loungers, umbrellas, and calm, clear waters. Complimentary dining is available throughout the island at venues like Skipper's Grill and the Chill Grill.
For a more sophisticated experience away from the crowds, two premium upcharge areas stand out. The Coco Beach Club offers an oceanfront infinity pool, elevated dining, and the Bahamas' first overwater cabanas. Alternatively, Hideaway Beach is an adults-only (18+) zone featuring a private cove, heated pool, and dedicated dining venues like Slice of Paradise.
The island features a deep-water pier, meaning no tender boats are required—you can walk right off the ship. Shipboard Wi-Fi and beverage packages seamlessly extend to the island, making logistics effortless.
At Sea - Cruising
Falmouth, Jamaica

Frankly, Falmouth's greatest strength is its strategic location as a launchpad for Jamaica's iconic North Coast adventures. This is your best port for the classic bamboo raft trip down the gentle Martha Brae River—a truly serene experience just minutes away. It also provides excellent access to the lush Good Hope Estate for zip-lining and river tubing, or for the bucket-list climb up the world-famous Dunn's River Falls. Our advice is to view Falmouth not as the primary destination, but as your well-organized gateway to the quintessential Jamaican experiences you've been dreaming of.
Labadee, Haiti

We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels, or tours before and/or after your cruise conference.
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through University at Sea®. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates.
Request a Quote online or by voice at 800-525-9696 (US/Can) or direct/int'l tel +1-727-526-1571.
Prices below are for the full cruise including meals and evening entertainment
Suites
Suite/Deluxe
Owner's Loft Suite OL.
Duplex loft suite spanning two levels. Upper level features master bedroom with king bed, bathroom with whirlpool tub and separate shower. Lower level has living and dining areas with double sofa bed, half bathroom, and private balcony access. Interior stairway connects levels. Sky Class perks include concierge service, Suite Lounge, Coastal Kitchen, and Suite Sun Deck access. Now marketed as OP (Owner's Panoramic Suite) after RCI's 2023 recategorization.
Two-level duplex layout
Master bedroom on upper level with king bed
Whirlpool tub and separate shower (upper bathroom)
Living and dining area on lower level
Private balcony (110 sq ft)
Interior stairway connecting levels
Walk-in closet
Half bathroom on lower level
Sky Class concierge service
Suite Lounge access
Coastal Kitchen dining
Suite Sun Deck access
Priority check-in and boarding 800-525-9696
for Pricing
Suite/Deluxe
Grand Loft Suite GL.
Duplex loft suite spanning two levels. Upper level features master bedroom with king bed and bathroom. Lower level has spacious living area with double sofa bed and private balcony. Interior stairway connects levels. Slightly smaller balcony than OL/SL but generous interior space. Sky Class perks. Now marketed as GP (Grand Panoramic Suite) after RCI's 2023 recategorization.
Two-level duplex layout
Master bedroom on upper level
Full bathroom with shower on upper level
Spacious living area on lower level
Private balcony (92 sq ft)
Interior stairway connecting levels
Walk-in closet
Sky Class concierge service
Suite Lounge access
Coastal Kitchen dining
Suite Sun Deck access
Priority check-in and boarding 800-525-9696
for Pricing
Suite/Deluxe
Sky Loft Suite SL.
Duplex loft suite spanning two levels with an expansive dine-on balcony. Living area on the lower level, master bedroom on the upper level connected by interior stairway. Extra shower in downstairs bathroom. The largest balcony of the loft suite trio. Sky Class tier with concierge service, Suite Lounge, Coastal Kitchen, and Suite Sun Deck access.
Two-level duplex layout
Dine-on balcony (410 sq ft)
Living room with sofa bed on lower level
Master bedroom on upper level
Interior stairway connecting levels
Extra shower in downstairs bathroom
Walk-in closets
Sky Class concierge service
Suite Lounge access
Coastal Kitchen dining
Suite Sun Deck access
Priority check-in and boarding 800-525-9696
for Pricing
Suite/Deluxe
Junior Suite JS.
Spacious balcony suite with separate living area and sofa. Floor-to-ceiling sliding glass doors lead to private balcony. Features spa-inspired split bathroom with soaking tub and separate shower. Now split into J3 (quad occupancy) and J4 (double occupancy), plus JY (Sky Junior Suite) subcodes.
Private balcony (80 sq ft)
Separate sitting area with sofa
Spa-inspired split bathroom with soaking tub
Large separate shower with frosted glass
Floor-to-ceiling sliding glass doors
Flat-screen LCD TV
Mini bar and safe 800-525-9696
for Pricing
Suite/Deluxe
Two-Bedroom Royal Family Suite FS.
Two-bedroom family suite located aft with large wraparound balcony. Master bedroom with king, second bedroom with twin beds, living/dining area, full bathroom with tub and separate shower, walk-in closets. Now marketed as GT (Grand Suite - 2 Bedroom) after RCI's 2023 recategorization.
Two separate bedrooms
Large wrap-around aft balcony (240 sq ft)
Full bathroom with bathtub and separate shower
Walk-in closets
Living room with sofa bed
Dining area
Sky Class concierge service
Suite Lounge access
Coastal Kitchen dining
Suite Sun Deck access 800-525-9696
for Pricing
Suite/Deluxe
Spacious AquaTheater Suite with Large Balcony - 2 Bedrooms A1.
Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs. Stateroom: 823 sq. ft. Balcony: 772 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
AquaTheater Suite with Large Balcony - 2 Bedrooms A2.
Master bedroom has a King size bed with Duxiana Mattress. Second bedroom has two twin beds that convert to Royal King and two Pullman beds. Vanity with chair in each bedroom, living area with double sofa bed, dining room, marble entry, entertainment center. Two bathrooms, master with tub. Expansive balcony with table and chairs. Stateroom: 673 sq. ft. Balcony: 610 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
Spacious AquaTheater Suite with Large Balcony - 1 Bedroom A3.
Bedroom area with two twin beds that convert to Royal King. One bathroom with tub, large closets, sitting area with table and sofa bed. Private balcony with seating area and private dining. Stateroom: 433 sq. ft. Balcony: 362 sq. ft. 800-525-9696
for Pricing
800-525-9696
for Pricing
Suite/Deluxe
Grand Panoramic Suite - 1 Bedroom GP.
Grand entrance exposes lofty views two-decks-high. Single-floor suite with doorbell has dining room with dry bar and entertainment center, living room with sofa bed, and guest bath with shower. Master bedroom has a King size bed with Duxiana Mattress and sitting area, master bathroom with tub, shower, two sinks and bidet. Private balcony with jacuzzi. Stateroom: 914 sq. ft. Balcony: 161 sq. ft. 800-525-9696
for Pricing
800-525-9696
for Pricing
Suite/Deluxe
Grand Suite - 2 Bedrooms GT.
Two bedrooms with two twin beds that convert to Royal King, two Pullman beds. Vanity with chair in each bedroom, living area with double convertible sofa, marble entry, entertainment center, two bathrooms - master bath with tub. Private balcony with table and chairs. Stateroom: 580 sq. ft. Balcony: 237 sq. ft. 800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
Suite/Deluxe
Crown Loft Suite L1.
Two-decks-high stateroom with panoramic views. Master bedroom with Royal King size bed and bath on second level. Bath with shower on main level. Private balcony with chairs, dining area with dry bar, table/desk. Living room sofa converts to double bed. Stateroom: 545 sq. ft. Balcony : 114 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
Crown Loft Suite L2.
Two-decks-high stateroom with panoramic views. Master bedroom with Royal King size bed and bath on second level. Bath with shower on main level. Private balcony with chairs, dining area with dry bar, table/desk. Living room sofa converts to double bed. Stateroom: 545 sq. ft. Balcony : 114 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
Owner's Panoramic Suite - 1 Bedroom OP.
Grand entrance exposes lofty views two-decks-high. Single-floor suite with doorbell has dining room with dry bar and entertainment center, living room with sofa bed, and guest bath with shower. Master bedroom has a King size bed with Duxiana Mattress and sitting area, master bathroom with tub, shower, two sinks and bidet. Private balcony with jacuzzi. Stateroom: 1076 sq. ft. Balcony: 161 sq. ft. 800-525-9696
for Pricing
800-525-9696
for Pricing
Suite/Deluxe
Royal Loft Suite RL.
Two-decks-high stateroom with panoramic views. On second level, master bedroom has a King size bed with Duxiana Mattress; bathroom with tub, shower, two sinks and bidet and a closet. On main level, second bedroom with closet and two twin beds that convert to Royal King; dining area with dry bar, living room with sofa that converts to double bed; bathroom with shower. Private balcony with whirlpool and dining area. Stateroom: 1,524 sq. ft. Balcony (main level): 843 sq. ft. 800-525-9696
for Pricing
Suite/Deluxe
Star Loft Suite TL.
Two-decks-high stateroom with panoramic views. Master bedroom and bathroom on second level. Bedroom has a King size bed with Duxiana Mattress. Stairway to second level. Bathrooms with shower for two. Private balcony with dining area. Dining area with dry bar. Living room sofa converts to double bed. Closets on each level. Stateroom: 722 sq. ft. Balcony: 410 sq. ft. 800-525-9696
for Pricing
Balcony
800-525-9696
for Pricing
Balcony
Family Balcony FB.
Ultra-spacious family balcony stateroom designed for families of up to 6. Two twin beds convertible to queen, two Pullman fold-down beds, and a double sofa bed. Floor-to-ceiling sliding glass doors lead to a private balcony. Now marketed as 1A (Ultra-Spacious Family Balcony) after RCI's 2023 recategorization.
Two Pullman beds (fold-down upper berths)
Double sofa bed
Floor-to-ceiling sliding glass doors to balcony
Expanded living area
Private bathroom with shower
Flat-screen television
Mini bar and individual safe 800-525-9696
for Pricing
Balcony
Boardwalk Balcony B2.
Balcony stateroom with private verandah overlooking the Boardwalk entertainment neighborhood. Floor-to-ceiling sliding glass doors. Views of the carousel, dining venues, and entertainment below. Now split into 1I (quad) and 2I (double) after RCI's 2023 recategorization.
Private balcony overlooking Boardwalk neighborhood
Floor-to-ceiling sliding glass doors
Two twin beds convertible to queen
Sitting area with sofa
Private bathroom with shower
Flat-screen television
Mini bar and safe 800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
Outside
800-525-9696
for Pricing
Outside
Ultra Spacious Oceanview 1K.
The Ultra Spacious Oceanview is a high-deck large Ocean View room which is great for families. Curtained nook with bunk bed, sitting area with sofa bed, walk-in closet, and bathroom. 271 sq. ft.
Most Category 1K Staterooms have two porthole windows, but some are front-facing and have an angled window instead (not pictured).
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
Inside
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
Before & After Your Cruise
Hotels
The Victoria Park Hotel
Where Comfort and Relaxation are Everything
855 NE 20th Ave, Fort Lauderdale, FL 33304 — Fort Lauderdale
Lago Mar Beach Resort & Club
Family Owned and Operated for Sixty Excellent Years
1700 S Ocean Ln, Fort Lauderdale, FL 33316 — Fort Lauderdale
Four Seasons Hotel and Residences Fort Lauderdale
Sophisticated Style and Energy in a Celebrated Vacation Destination
525 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL 33304 — Fort Lauderdale
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
- Simply provide a few short details about your trip
- Review the available protection plans
- Enjoy the peace of mind you deserve
Why Protect your Trip?
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
- Cancelling your trip after unexpectedly becoming too sick to travel
- Taking care of a sick or injured traveling companion
- Having to end your trip early due to a family emergency
- Dealing with a flight delay or cancellation
- Needing to buy personal items if your luggage is lost or stolen
- Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
- A doctor says you or a traveling companion is too sick to fly
- Your parent or child requires hospitalization
- You need to attend the birth of a family member’s child
- You have a traffic accident (not breakdown) on the way to the airport
- A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
- You have a covered illness or injury and a doctor says you must return home
- A family member has a qualifying injury and needs your care
- A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
- You slip and break your ankle while sightseeing
- You get food poisoning while sampling the local cuisine
- You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
- Medical triage with referrals to local prescreened medical providers
- Ongoing medical monitoring
- Payment guarantee
- Emergency medical transportation
Additional services for travel-related emergencies can help with:
- Missed connecting flights
- Lost/stolen travel documents
- Pre-trip information
- Prescription replacements
Our Promise to You
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
File a ClaimIf you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.
Update Your Plan
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Manage My PlanAbout Allianz Global Assistance
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.
