COURSE CREDITS & HOURS
14 ANCC Contact Hours
COURSE FEES
TARGET AUDIENCE
IMPORTANT INFORMATION
Accreditation
Cruise Itinerary
| DATE | PORT OF CALL | ARRIVE | DEPART |
|---|---|---|---|
| Sat Jul 24 | Southampton (London), England |
- | 4:00 pm |
| Sun Jul 25 | *At Sea - Cruising |
- | - |
| Mon Jul 26 | Flam, Norway |
1:30 pm | 8:30 pm |
| Tue Jul 27 | Alesund, Norway |
10:30 am | 6:00 pm |
| Wed Jul 28 | Bergen, Norway |
8:00 am | 6:00 pm |
| Thu Jul 29 | *At Sea - Cruising |
- | - |
| Fri Jul 30 | Bruges (Zeebrugge), Belgium |
8:00 am | 5:00 pm |
| Sat Jul 31 | Southampton (London), England |
6:30 am | - |
Ports of Call
Southampton (London), England
The London Prelude: A Curated Approach - Think of your time in London not as a layover, but as a distinct, curated chapter of your vacation. Whether you are a history enthusiast, a theater lover, or a gourmand, London rewards those who plan ahead. Below is a suggested itinerary designed to maximize a short stay without exhaustion.
Day 1: The Royal Route and The River - Start your exploration in Westminster. Emerging from the Underground at Westminster Station places you directly beneath the clock tower housing Big Ben and the grandeur of the Houses of Parliament. From here, Westminster Abbey is a short walk across the square. This is not merely a church; it is the coronation site of monarchs since 1066 and the burial place of kings, queens, poets, and scientists. It is a profound concentration of British history.
Cross Westminster Bridge to the South Bank for a different perspective. This pedestrian-friendly stretch offers iconic views of the skyline. Walk east past the London Eye and the brutalist architecture of the National Theatre. For lunch, Borough Market near London Bridge is essential. As one of London's oldest food markets, it offers high-quality artisanal cheeses, British charcuterie, and exceptional street food. It is chaotic, aromatic, and utterly delightful.
In the afternoon, visit the Tower of London. Despite its popularity, it remains the city’s most compelling historic site. It has served as a palace, a fortress, and a prison. Seeing the Crown Jewels is standard, but the true value lies in the tours given by the Yeoman Warders (Beefeaters), whose storytelling brings the grim history of the Tower to life.
Day 2: Museums and The West End - London’s museums are world-class and, remarkably, mostly free of charge. The British Museum is vast; rather than trying to see it all, focus on the Enlightenment Gallery and the Egyptian Sculpture room. Alternatively, the Victoria and Albert Museum (V&A) in South Kensington offers an unparalleled collection of art and design in a stunning architectural setting, often with slightly more breathing room than the British Museum.
For the evening, the West End is non-negotiable. Whether you prefer a long-running musical in a historic theater or a cutting-edge play at the Donmar Warehouse or the National Theatre, the quality of production here rivals or exceeds Broadway. We recommend a pre-theater dinner in Covent Garden or Soho, where the dining scene has evolved far beyond pub fare to include Michelin-starred establishments and vibrant international cuisine.
Day 3: Villages and Vistas - London is a collection of villages that grew together. Spend your final day exploring a specific neighborhood to feel the local pulse. Marylebone offers a sophisticated high street with independent boutiques and the exquisite Wallace Collection. Shoreditch provides a gritty, artistic contrast with street art and third-wave coffee shops. If you enjoy shopping, bypass the overwhelming crowds of Oxford Street in favor of Liberty London on Great Marlborough Street. Its mock-Tudor façade houses a beautifully curated department store that feels intimate and exclusive.
Southampton: More Than Just a Port - If logistics require you to stay in Southampton itself, the city has its own merits, though they are more modest than London's. The SeaCity Museum is excellent, focusing largely on Southampton’s crew aboard the Titanic (the ship sailed from here). The Tudor House and Garden offers a glimpse into over 800 years of history, and a walk along the medieval town walls provides a pleasant way to stretch your legs before boarding.
Logistics and Practicalities - Getting Around London: The Underground (Tube) is the most efficient way to navigate. You do not need to purchase tickets or an Oyster card; simply tap your contactless credit card or phone at the barrier. The system automatically caps your daily fare.
Airport Connections:
- From Heathrow: The Elizabeth Line is a game-changer, offering modern, air-conditioned trains into central London (Paddington, Bond Street, Tottenham Court Road) in under 30 minutes. The Heathrow Express is faster to Paddington but more expensive.
- From Gatwick: The Gatwick Express or Southern trains connect you to Victoria Station or London Bridge in about 30-40 minutes.
- Train: Direct trains run frequently from London Waterloo to Southampton Central. The journey takes approximately 80–90 minutes. From Southampton Central, it is a short 5-10 minute taxi ride to the cruise terminals.
- Private Transfer: For a stress-free experience, especially with cruise luggage, a private car service is the superior choice. It eliminates the hassle of hauling bags through train stations and guarantees door-to-terminal service. This is an investment in peace of mind that we highly recommend for embarkation day.
At Sea - Cruising
Flam, Norway
The primary draw is the Flåm Railway (Flåmsbana), an extraordinary feat of engineering. This 12-mile train journey climbs nearly 3,000 feet from the fjord to the mountain station at Myrdal. The vintage-style carriages pass through 20 tunnels, offering breathtaking views of ravines and cascading waterfalls, including a brief photo stop at the powerful Kjosfossen. It is justifiably considered one of the most beautiful train journeys in the world; we recommend booking this well in advance.
For a different perspective, experience the fjord from water level. High-speed RIB boat tours offer an exhilarating ride into the Nærøyfjord, a UNESCO World Heritage site, getting you close to waterfalls and searching for local wildlife like seals and porpoises. For a more serene encounter, consider a guided kayaking trip, paddling silently beneath the towering cliffs.
A drive up the winding road to the Stegastein viewpoint provides the definitive panoramic photograph. This modern wooden and steel platform extends out over the mountainside, offering an unobstructed and slightly vertiginous view of the Aurlandsfjord 650 meters below.
Alesund, Norway
The definitive Alesund experience is the ascent to the Aksla viewpoint. A climb of 418 steps from the town park leads to Fjellstua, where you are rewarded with one of Norway’s most photographed panoramas—a breathtaking view of the town spread across its islands, with the Sunnmøre Alps and the open sea beyond. It is well worth the effort. For those preferring a less strenuous route, a taxi or the small city train can also provide access to the summit.
While the town’s architecture is the main draw, the Atlantic Sea Park, a short bus or taxi ride away, is one of Northern Europe's finest aquariums and offers an excellent look at North Atlantic marine life. As the gateway to the magnificent Geirangerfjord, Alesund provides a perfect, culturally rich introduction to the dramatic landscapes of western Norway.
Bergen, Norway

The primary draw is Bryggen, a UNESCO World Heritage site. Walking its narrow, creaking wooden alleyways feels like stepping back into the 14th century, when Hanseatic League merchants dominated North Atlantic trade. The scent of tarred wood hangs in the air. Today, these historic buildings house artisan workshops, small galleries, and unique boutiques, offering a far more authentic experience than typical souvenir shops.
For a true sense of place, the Fløibanen funicular is essential. A short ride from the city center whisks you up Mount Fløyen. The panoramic view from the top—over the city's rooftops, the bustling port, and out towards the islands and fjords—is the definitive Bergen photograph and provides perspective on the region's dramatic geography.
Beyond the waterfront, the lively Fish Market (Fisketorget) offers a taste of local life, with vendors selling fresh seafood and local produce. For a dose of culture, the KODE art museums house an impressive collection of Norwegian art, including significant works by Edvard Munch. A short journey out of town leads to Troldhaugen, the beautifully preserved lakeside home of composer Edvard Grieg.
Be advised: Bergen is one of Europe's rainiest cities. A waterproof jacket is not just a suggestion; it's a near necessity. The frequent showers, however, often give way to brilliant sunshine, washing the city clean and making the colors of Bryggen even more vibrant.
Bruges (Zeebrugge), Belgium
Once in Bruges, a UNESCO World Heritage site, the city itself is the main attraction. The best way to orient yourself is with a canal boat tour, which offers a unique perspective of the stunning Gothic architecture and romantic stone bridges. Afterward, make your way to the Markt, the main square, dominated by the soaring Belfry tower. For those with good knees, the 366-step climb rewards you with panoramic views of the city’s rooftops.
Beyond the main squares, the true joy of Bruges is found in wandering its cobblestone lanes. Discover hidden courtyards, browse lace shops, and follow the scent of warm waffles. Of course, no visit is complete without indulging in world-class Belgian chocolate; we recommend seeking out a small, independent chocolatier for the most authentic pralines. For a relaxing break, find a cozy pub and sample a local Trappist beer. Bruges isn't about ticking off a long list of museums; it's about immersing yourself in an atmosphere that feels genuinely suspended in time. It’s a truly enchanting day trip.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels, or tours before and/or after your cruise conference.
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through University at Sea®. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates.
Request a Quote online or by voice at 800-525-9696 (US/Can) or direct/int'l tel +1-727-526-1571.
Prices below are for the full cruise including meals and evening entertainment
Suites
Wellness is so fundamental to our philosophy, we offer AquaClass® staterooms for a fully immersive, next-level wellness experience. Elements are thoughtfully infused throughout your stateroom, from verandas that allow you to walk right out to the water’s edge to a Cashmere™ mattress and pillow menus. Savor clean cuisine, including new healthy options, at your exclusive restaurant, Blu. Plus, you’ll enjoy access to the SEA Thermal Suite, a spa concierge, a complimentary fitness pass, preferential rates on AquaClass spa packages, daily in-room bottled water service, healthy room-service menu options, and a yoga mat for use on board. We’ve thought of everything so that you can focus on nourishing your mind, body, and spirit. (Decks 9 & 10)
Suite/Deluxe
Penthouse Suite PS.
Penthouse Suites include a Primary bedroom, bathroom, and dressing room, living/dining area, guest bedroom and bathroom, terrace and private hot tub, plus an attentive butler on hand to ensure you never have to lift a finger during your vacation. For the interior design, we enlisted Kelly Hoppen, CBE, to bring her unparalleled vision to the table. Together, we created personal environments that rival the best boutique hotels in the world—many of which she’s designed for. Our Penthouse Suites also offer the latest technology, allowing you to precisely adjust nearly every comfort feature. With a simple touch screen, the in-room automation allows you to control everything from lighting to shades to temperature. You can even choose a setting that will tuck you in and gently wake you in the morning. It’s world-class service at the touch of a button.
So much more than a suite, The Retreat® isn’t a place. It isn’t an amenity. It isn’t a service. It’s all of this and more. The Retreat includes stunning accommodations, a private restaurant, and exclusive lounge and sundeck* that rival any high-end resort. Your dedicated team of attendants, concierges, and your Personal Retreat Host will do everything to ensure you never have to lift a finger on vacation.
Escape to this spacious suite with living and dining areas and a private terrace with a hot tub. 800-525-9696
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800-525-9696
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Suite/Deluxe
Sky Suite S1.
The perfectly designed Sky Suite offers a blend of expansive views and intimate luxury. These large suites feature a king-sized bed from our signature Cashmere™ Mattress and a spacious, private veranda. The split bathroom features a large spa tub with shower. Sky Suites offer the latest technology that allows you to precisely adjust nearly every comfort feature in your stateroom. The in-room automation allows you to control everything from lighting, to shades, to temperature, and service with a simple touch screen. You can even choose a setting that will tuck you in and gently wake you in the morning. It’s world-class service at the touch of a button.
So much more than a suite, The Retreat® isn’t a place. It isn’t an amenity. It isn’t a service. It’s all of this and more. The Retreat includes stunning accommodations, a private restaurant, and exclusive lounge and sundeck* that rival any high-end resort. Your dedicated team of attendants, concierges, and your Personal Retreat Host will do everything to ensure you never have to lift a finger on vacation.
These suites feature a king-sized bed that faces the floor-to-ceiling window and sliding glass door that leads to a private veranda. 800-525-9696
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Suite/Deluxe
Edge Villa EV.
The Edge Villa offers a spacious 739 square feet of split-level splendor, plus one bedroom and two bathrooms—perfect for up to four guests. The unique design of the Edge Villas seamlessly blends indoor and outdoor living. With two stories of windows that look out over the terrace (featuring a three-feet-deep plunge pool and inviting lounge furniture) to the incredible ocean views beyond, it’s an open and airy environment that truly invites the outside in, and vice versa. Edge Villas not only offer private outdoor terraces, but they also have direct access to The Retreat, an exclusive sanctuary for guests of The Retreat. Step right out to The Retreat Sundeck and The Retreat Pool and bar, or retreat to your own private oceanfront villa.
So much more than a suite, The Retreat® isn’t a place. It isn’t an amenity. It isn’t a service. It’s all of this and more. The Retreat includes stunning accommodations, a private restaurant, and exclusive lounge and sundeck* that rival any high-end resort. Your dedicated team of attendants, concierges, and your Personal Retreat Host will do everything to ensure you never have to lift a finger on vacation. 800-525-9696
for Pricing
Suite/Deluxe
Sky Suite S3.
When you stay in a Sky Suite, you'll enjoy the luxury of private butler service. This includes assistance with unpacking and packing. In-suite lunch and dinner service. Afternoon tea. Evening hors d'oeuvres and complimentary in-suite espresso and cappuccino from Café al Bacio. Staterooms: 319 sq. ft. Veranda: 79 sq. ft.
800-525-9696
for Pricing
Suite/Deluxe
Sky Suite S2.
When you stay in a Sky Suite, you'll enjoy the luxury of private butler service. This includes assistance with unpacking and packing. In-suite lunch and dinner service. Afternoon tea. Evening hors d'oeuvres and complimentary in-suite espresso and cappuccino from Café al Bacio. Staterooms: 319 sq. ft. Veranda: 79 sq. ft.
800-525-9696
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Balcony
Concierge Class (C1)Our meticulously thought out Prime Concierge Class staterooms with infinite veranda, where the little details make a world of difference, are now even better. Featuring services, amenities, and exclusive events, step inside and discover a room that’s so much more than a room—it’s an experience. Prime Concierge Class staterooms are well-appointed, personal retreats located in the most-desirable locations on the ship. As a Concierge Class guest, your team of dedicated professionals will take care of all your vacation needs. The in-room automation allows you to control everything from lighting, to shades, to temperature, and service with a simple touch screen. You can even choose a setting that will tuck you in and gently wake you in the morning. It’s world-class service at the touch of a button. (Decks 11 & 12)
Third/Fourth $1,624.37
Concierge Class (C2)All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, interactive TV, radio and phone. Floor-to-ceiling sliding glass doors. Sitting area with sofa. Veranda with lounge seating. Interactive Television system, individual safe, dual voltage 110/220 AC, mini-fridge* and Hair dryer. Stateroom: 202 sq ft. and Veranda 42 sq. ft. (Decks 9, 10, 11 & 12)
Edge Stateroom with Infinite Veranda (E1)These incredible staterooms take our standard veranda stateroom and, with the touch of a button, blur—even erase—the boundaries between inside and outside living space. Your entire living space becomes the veranda, letting you walk right out to the water’s edge. This brilliant innovation gives you luxurious open air access to the sea, whenever you wish. Edge Staterooms offer the latest technology that allows you to precisely adjust nearly every comfort feature in your stateroom. The in-room automation allows you to control everything from lighting, to shades, to temperature, and service with a simple touch screen. You can even choose a setting that will tuck you in and gently wake you in the morning. It’s world-class service at the touch of a button. Not only do these staterooms feature the latest in design and technology, but they’re even more spacious. In fact, they’re 23% larger than our award-winning Celebrity Solstice® Class veranda staterooms. The added space allowed us to include a luxurious king-sized bed from our new Cashmere Bedding CollectionTM. Bigger rooms called for larger bathrooms, too. So, we expanded them almost 20% and included even larger modern showers. Prime Edge Stateroom with infinite Veranda are located in the most-desirable locations on the ship. (Decks 7, 8 & 9)
Third/Fourth $1,599.37
Balcony
Concierge Class C3.
Our meticulously thought out Ultra Concierge Class staterooms with infinite veranda, where the little details make a world of difference, are now even better. Featuring services, amenities, and exclusive events, step inside and discover a room that’s so much more than a room—it’s an experience. As a Concierge Class guest, your team of dedicated professionals will take care of all your vacation needs. The in-room automation allows you to control everything from lighting, to shades, to temperature, and service with a simple touch screen. You can even choose a setting that will tuck you in and gently wake you in the morning. It’s world-class service at the touch of a button. 800-525-9696
for Pricing
800-525-9696
for Pricing
800-525-9696
for Pricing
Balcony
Edge Stateroom with Infinite Veranda E4.
Celebrity eXhaleTM bedding featuring Cashmere Mattress. Two lower double beds convertible to King (except as noted). Some staterooms may have a trundle bed. Plentiful storage space in your bathroom and wardrobe. Interactive television system, individual safe, dual voltage 110/220 AC and hair dryer.Stateroom: 202 sq. ft. and Veranda: 42 sq. ft
800-525-9696
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Balcony
Deluxe Oceanview Stateroom with Veranda 1A.
OceanView Stateroom with Veranda - seating area. Celebrity eXhaleTM bedding featuring Cashmere Mattress. Queen size bed convertible to two lower beds (except as noted). Some staterooms may have a trundle bed. Interactive television system. Stateroom: 202 sq. ft. Veranda: 40 sq. ft.
800-525-9696
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Outside
Prime Ocean View Staterooms with a large window and a sitting area are located in the most-desirable locations on the ship. Enjoy in-room automation that allows you to control everything from lighting, to temperature, and service with a simple touch screen. You can even choose a setting that will tuck you in and gently wake you in the morning. It’s world-class service at the touch of a button. . (Also available as: Quad) (Deck 3)
Prime Ocean View Staterooms with a large window and a sitting area are located in the most-desirable locations on the ship. Enjoy in-room automation that allows you to control everything from lighting, to temperature, and service with a simple touch screen. You can even choose a setting that will tuck you in and gently wake you in the morning. It’s world-class service at the touch of a button. (Deck 3)
Third/Fourth $1,425.37
Outside
Deluxe Oceanview Stateroom 6.
New Cashmere CollectionSMluxury king-sized mattress Two lower double beds convertible to King (except as noted). Some staterooms may have a trundle bed. Dual voltage 110/220 AC. Plentiful storage space in your bathroom and wardrobe. Smart TV, individual safeStateroom: 242 sq. ft.
800-525-9696
for Pricing
Outside
Oceanview Stateroom 7.
New Cashmere CollectionSMluxury king-sized mattress Two lower double beds convertible to King (except as noted). Some staterooms may have a trundle bed. Dual voltage 110/220 AC. Plentiful storage space in your bathroom and wardrobe. Smart TV, individual safe.Stateroom: 242 sq ft.
800-525-9696
for Pricing
Outside
Oceanview Stateroom O2.
Staterooms with a large window and a sitting area where you can kick back and relax after a day that has been as busy or relaxing as you want it. Enjoy in-room automation that allows you to control everything from lighting, to temperature, and service with a simple touch screen. You can even choose a setting that will tuck you in and gently wake you in the morning. It’s world-class service at the touch of a button. 800-525-9696
for Pricing
Outside
Oceanview Stateroom 8.
New Cashmere CollectionSMluxury king-sized mattress Two lower double beds convertible to King (except as noted). Some staterooms may have a trundle bed. Dual voltage 110/220 AC. Plentiful storage space in your bathroom and wardrobe. Smart TV, individual safe.Stateroom: 242 sq ft.
800-525-9696
for Pricing
Inside
With ample living space, bigger bathrooms, and more drawer space, Deluxe Inside Staterooms will become your home away from home while on board. Relax at sea after a day that’s as busy or laid back as you wish. Enjoy in-room automation that allows you to control everything from lighting, to temperature, and service with a simple touch screen. You can even choose a setting that will tuck you in and gently wake you in the morning. It’s world-class service at the touch of a button. (Decks 7, 8, 9, 10, 11 & 12)
Inside
Deluxe Inside Stateroom 9.
Celebrity’s eXhale™ bedding featuring the Cashmere Mattress. Two lower double beds convertible to King (except as noted). Some staterooms may have a trundle bed. Dual voltage 110/220 AC. Plentiful storage space in your bathroom and wardrobe. Smart TV, individual safeStateroom: 202 sq ft.
800-525-9696
for Pricing
Inside
Deluxe Inside Stateroom 10.
Celebrity’s eXhale™ bedding featuring the Cashmere Mattress. Two lower double beds convertible to King (except as noted). Some staterooms may have a trundle bed. Dual voltage 110/220 AC. Plentiful storage space in your bathroom and wardrobe. Smart TV, individual safeStateroom: 202 sq ft.
800-525-9696
for Pricing
Inside
Deluxe Inside Stateroom 11.
Celebrity’s eXhale™ bedding featuring the Cashmere Mattress. Two lower double beds convertible to King (except as noted). Some staterooms may have a trundle bed. Dual voltage 110/220 AC. Plentiful storage space in your bathroom and wardrobe. Smart TV, individual safe .Stateroom: 202 sq ft.
800-525-9696
for Pricing
Inside
Inside Stateroom 12.
Celebrity’s eXhale™ bedding featuring the Cashmere Mattress. Two lower double beds convertible to King (except as noted). Some staterooms may have a trundle bed. Dual voltage 110/220 AC. Plentiful storage space in your bathroom and wardrobe. Smart TV, individual safe . Stateroom: 181 sq ft.
800-525-9696
for Pricing
Inside
Inside Stateroom I2.
The private and perfectly proportioned Inside stateroom is the ideal place to relax after your day of discovery. Need a little extra space? Combine two Inside Staterooms. Connecting at sea has never been easier. Enjoy in-room automation that allows you to control everything from lighting, to temperature, and service with a simple touch screen. You can even choose a setting that will tuck you in and gently wake you in the morning. It’s world-class service at the touch of a button. 800-525-9696
for Pricing
Before & After Your Cruise
Hotels
Holiday Inn Southampton, an IHG Hotel
Practical Comfort
Herbert Walker Ave, Southampton SO15 1AG, United Kingdom — Southampton
Harbour Hotel Southampton
Luxury Near the Cruise Port
5 Maritime Walk, Southampton SO14 3QT, United Kingdom — Southampton
DoubleTree by Hilton London - Tower of London
Location, Location, Location
7 Pepys St, London EC3N 4AF, United Kingdom — Southampton
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
- Simply provide a few short details about your trip
- Review the available protection plans
- Enjoy the peace of mind you deserve
Why Protect your Trip?
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
- Cancelling your trip after unexpectedly becoming too sick to travel
- Taking care of a sick or injured traveling companion
- Having to end your trip early due to a family emergency
- Dealing with a flight delay or cancellation
- Needing to buy personal items if your luggage is lost or stolen
- Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
- A doctor says you or a traveling companion is too sick to fly
- Your parent or child requires hospitalization
- You need to attend the birth of a family member’s child
- You have a traffic accident (not breakdown) on the way to the airport
- A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
- You have a covered illness or injury and a doctor says you must return home
- A family member has a qualifying injury and needs your care
- A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
- You slip and break your ankle while sightseeing
- You get food poisoning while sampling the local cuisine
- You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
- Medical triage with referrals to local prescreened medical providers
- Ongoing medical monitoring
- Payment guarantee
- Emergency medical transportation
Additional services for travel-related emergencies can help with:
- Missed connecting flights
- Lost/stolen travel documents
- Pre-trip information
- Prescription replacements
Our Promise to You
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
File a ClaimIf you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.
Update Your Plan
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Manage My PlanAbout Allianz Global Assistance
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.
