COURSE CREDITS & HOURS
16 CE Credits for Psychologists
16 ANCC Contact Hours
16 ASWB ACE Credits
1.5 Pharmacology Hours for NPs
COURSE FEES
TARGET AUDIENCE
PROGRAM TOPICS
- Smoking Cessation
- Recognize the role of smoking in disease etiology
- Utilize techniques to enhance the patient's ability to stop smoking
- Anemia
- Develop a diagnostic strategy to ascertain the etiology of anemia
Utilize the guidelines for diagnosing anemia in children and adults in terms of available testing - Develop a clinical approach to treating various anemias to include iron deficiency and "anemia of chronic disease", due to infections, inflammatory diseases, chronic kidney disease (CKD), malignancies, cytokines, interferons, tumor necrosis factor (TNF), et cetera Describe the role of consultants in the evaluation and management of anemia
- Routine Adult Care
- Determine which screening tests are indicated for particular patients, according to USPSTF guidelines
- Order appropriate immunizations for adult patients
- Recognition and Treatment of Depression
- Understand the incidence and prevalence of anxiety and depression
- Evaluate patients with signs and symptoms of anxiety and depression in order to make an accurate diagnosis
- Prescribe appropriate medications to treat these disorders
- Obesity
- State the epidemiology of obesity in America and the health risks associated with obesity
Assess patients who are obese and determine if they need treatment - Recommend and utilize the ACC/AHA/TOS Guidelines for the Management of Overweight and Obese Adults, including diet, exercise, medications, and bariatric surgery
- Employ the Endocrinology Society Guidelines on Pharmacological Management of Obesity
- Thyroid disease
- Formulate a plan for the evaluation of a patient with presumed thyroid disease
- Interpret common lab and imaging tests in the evaluation of a patient with thyroid disease Select appropriate treatment modalities, both medical and surgical, for patients with thyroid disease, according to the American Thyroid Association Guidelines
- The identification and Treatment of Traumatized Patients
- Describe the characteristics associated with traumatic events
- Interpret the "red flags" or symptomatic manifestations of trauma in patients
- Demonstrate how to obtain a trauma history from a patient during the H and P
- Identify and propose interventions designed to treat symptoms of trauma and increase comfort during physical exam
- Eating Disorders
- Identify the behavioral and psychosocial triggers that promote eating disordered behaviors
- Distinguish between the symptoms of anorexia, bulimia, bingeing, orthorexia, and diabulimia
- Recognize the clinical "red flags" that indicate eating disordered behavior
- Apply appropriate interventions designed to treat eating disordered behaviors
- Hypertension
- Apply new HTN guidelines
- Describe rationale for those guidelines
- Managing Mildly Abnormal Liver Functions
- Apply established guidelines in the evaluation of abnormal LFTs
- Describe the rationale behind the guidelines
- Common Skin Rashes and Skin lesions
- Identify and recognize common rashes and lesions in the primary care setting
- Introduction to CAM/Integrative Medicine including Herbals and Supplements
- Cite the frequency of use of various modalities among patients and health care professionals
- Give examples of the more common CAM therapies
- Examine the evidence base for and/or against common CAM therapies
- Evaluating Dyspepsia
- Apply established guidelines in the evaluation of Dyspepsia
- Describe the rationale behind the guidelines
- Low Back Pain
- Apply ACP/APS guidelines to the evaluation and treatment of low back pain
- Apply the concept of "red flags" to the evaluation of LBP
- Dyslipidemia
- Apply new dyslipidemia guidelines, 2. Describe Rational behind those guidelines
- Atrial Fibrillation
- Describe incidence of AFib one of the most common cardiac arrhythmias
- Apply evidenced based approach to defining risk vs benefit for anticoagulation in AFib
IMPORTANT INFORMATION
Faculty
David B. Feller, MD
Director of Behavioral Medicine, University of Florida, College of Medicine Family Medicine Residency Program, Gainesville, Florida
Dr. Feller received all of his medical training (medical school and residency) in Gainesville at the University of Florida, College of Medicine. He did clinical practice for 5 years and then joined the faculty of the Family Medicine Residency Program. He is currently the Vice Chair for Clinical Operations and director of behavioral medicine.
He has received several awards for his teaching including Clinical Science Teacher of the year by medical students, Exemplary Teaching Award from the College of Medicine, Teacher of the year by Family Medicine Residents, and Exemplary Teaching Award by the FAFP. His academic interests include integrative medicine and behavioral medicine.
Kevin Scott Ferentz, MD
Greater Baltimore Medical Center (GBMC)
Lead Physician, GBMC Health Partners Primary Care offices at Owings Mills
Clinical Associate Professor
University of Maryland School of Medicine
Baltimore, MD
In 2012 Dr. Ferentz retired as an Associate Professor in the Department of Family Medicine at the University of Maryland School of Medicine after 25 years on the faculty. During those years he served as the Director of Student and Employee Health, the Director of Clinical Operations for the department, and as Residency Director for 12 years. He went on to serve as the Chief Medical Officer for Baltimore Medical System, Inc. – the largest group of Federally Qualified Health Centers in Maryland, responsible for approximately 60 clinicians serving in six medical centers and eight school based health centers, caring for 45,000 patients and providing 155,000 visits per year. He then worked as the Medical Director of the Randallstown office of Chase Brexton Health Care. He is currently the Chairman of the Department of Family Medicine at the Greater Baltimore Medical Center (GBMC) and the Lead Physician for the GBMC Health Partners Primary Care offices at Owings Mills. Dr. Ferentz is a Clinical Associate Professor in the Department of Family Medicine at the University of Maryland and continues to educate medical students on a regular basis.
Dr. Ferentz has authored more than three dozen articles and book chapters concerning issues in Family Medicine. His academic work centered on Smoking Cessation, and the recognition and treatment of Depression in primary care. He received more than two dozen teaching awards, including two national awards: the Exemplary Teaching Award from the American Academy of Family Physicians and the Outstanding Program Director Award from the Association of Family Practice Residency Directors. He was named one of the Best Family Physicians by Baltimore Magazine in 1997, 2000, 2002, 2007, 2010, 2017, 2018, and 2020. The Ladies Home Journal named him one of the best Family Physicians in America in 2002. He was named to Best Doctors in America in 1998, 2002, 2006, 2009, 2011 and 2013. He appears in Who's Who in America in 2004, 2005, 2006, and 2011. Dr. Ferentz provides continuing medical education lectures for several national CME providers.
Dr. Ferentz is a past-President of the Maryland Academy of Family Physicians and served on several committees and commissions for the American Academy of Family Physicians. He has done hundreds of media spots on TV and for eight years he was the regular host of Sunday Rounds, the largest medical call-in show on public radio, heard nationwide, and around the world on the Armed Forces Radio Network and the Internet.
Lisa Ferentz, MSW, LCSW-C, DAPA
The Ferentz Institute
(Institute for Advanced Psychotherapy Training and Education, Inc.)
Baltimore, MD
Lisa Ferentz is a recognized expert in the strengths-based, de-pathologized treatment of trauma and has been in private practice for over 41 years. She presents workshops and keynote addresses to medical and mental health providers nationally and internationally and is a clinical consultant to practitioners and mental health agencies in the United States, Canada, the UK, Italy, Ireland, Spain, Israel, Australia, and South Korea.
She has been an Adjunct Faculty member at several universities and is the Founder of "The Ferentz Institute," now in its nineteenth year of providing continuing education to mental health professionals and graduating thousands of clinicians from her two Certificate Programs in Advanced Trauma Treatment. In 2009, she was voted the "Social Worker of Year" by the Maryland Society for Clinical Social Work.
Lisa is the author of "Treating Self-Destructive Behaviors in Traumatized Clients: A Clinician's Guide," now in its second edition, "Letting Go of Self-Destructive Behaviors: A Workbook of Hope and Healing," and "Finding Your Ruby Slippers: Transformative Life Lessons From the Therapist's Couch." She also hosted a weekly radio talk show, writes blogs and articles for websites on trauma, attachment, self-destructive behaviors, and self-care, teaches on many webinars, and is a contributor to Psychologytoday.com. You can follow Lisa's work on her website, theferentzinstitute.com, YouTube, LinkedIn, and Twitter.
Accreditation
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In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. |
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Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 16 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. |
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Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA). US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.
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Credit Designation for Nurses:
Continuiung Education, Inc. designates this continuing nursing education activity for 16 contact hours.
Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 Credits TM as needed. Pharmacology credits are identified on individual activities. |
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Royal College of Physicians and Surgeons of Canada:
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College of Family Physicians of Canada (CFPC)
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Credit Designation for Psychologists: Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibly for the content of the programs.
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 16 (part II) MOC points in medical knowledge in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.
Cruise Itinerary
| DATE | PORT OF CALL | ARRIVE | DEPART |
|---|---|---|---|
| Tuesday, July 11 | Amsterdam, Netherlands |
- | 5:00 pm |
| Wednesday, July 12 | *At Sea - Cruising Meeting 9:00AM - 12:00PM, 1:00PM - 4:00PM |
- | - |
| Thursday, July 13 | Geiranger, Norway |
10:00 am | 7:00 pm |
| Friday, July 14 | Molde, Norway |
7:00 am | 4:00 pm |
| Saturday, July 15 | *At Sea - Cruising Meeting 8:00AM - 12:00PM |
- | - |
| Sunday, July 16 | Honningsvag, Norway |
8:00 am | 6:00 pm |
| Monday, July 17 | Tromso, Norway |
7:00 am | 5:00 pm |
| Tuesday, July 18 | Arctic Circle (Cruising) |
- | - |
| Wednesday, July 19 | Flam, Norway |
8:00 am | 6:00 pm |
| Thursday, July 20 | Stavanger, Norway |
8:00 am | 7:00 pm |
| Friday, July 21 | Kristiansand, Norway |
7:00 am | 6:00 pm |
| Saturday, July 22 | *At Sea - Cruising Meeting 9:00AM - 12:00PM, 1:00PM - 4:00PM |
- | - |
| Sunday, July 23 | Amsterdam, Netherlands |
6:00 am | - |
Ports of Call
Amsterdam, Netherlands
For the discerning traveler, the value here lies in the atmosphere as much as the attractions. It is the concept of *gezelligheid*—a Dutch quality that encompasses coziness, conviviality, and relaxation. You find it in the warm glow of a brown café, the hum of conversation on a canal boat, and the unhurried pace of a park picnic. To rush from the airport to the cruise terminal is to miss the very essence of the Netherlands. We strongly advise allocating a minimum of two, ideally three, nights here before or after your sailing to properly acclimate and explore.
Logistics and Orientation - The Passenger Terminal Amsterdam (PTA) is remarkably convenient, located just east of Centraal Station. You are not stranded in an industrial wasteland; you are a 15-minute walk or a quick tram ride from the historic center. This accessibility allows you to drop your bags at your hotel and immediately immerse yourself in the city. While the city is famous for its bicycles, we offer a candid caution: do not rent a bike unless you are an experienced urban cyclist. Amsterdam’s bike lanes are highways with their own aggressive rhythm and unwritten rules. For the uninitiated, they are stressful and potentially dangerous. The city is best experienced on foot or via the exceptional tram network.
A Curated Itinerary for the Cultured Traveler - Day 1: The Water and The War
Start your immersion where the city was born: on the water. However, avoid the large, glass-enclosed tourist barges that insulate you from the city. Seek out a smaller, open-air electric sloop (often labeled as 'salon boats'). These smaller vessels can navigate the narrower canals and lower bridges that the large cruisers cannot reach. It is a quieter, more intimate perspective that allows you to hear the city and interact with your skipper.
In the afternoon, confront the city’s most somber history at the Anne Frank House. This is not a standard museum visit; it is a pilgrimage. Critical Planning Note: Tickets are released online exactly six weeks in advance, often to the minute, and sell out almost instantly. You cannot buy tickets at the door. If you miss this window, you will miss the experience. Walking through the Secret Annex is a profound, silent experience that provides necessary context to the freedom visible in the streets outside.
Conclude your day in the Jordaan district. Once a working-class slum, it is now a picturesque grid of narrow streets, courtyards (hofjes), and independent shops. Dinner here should be casual. Look for a traditional 'eetcafé' and try a local draft beer with *bitterballen* (savory fried ragout balls) before a main course.
Day 2: The Museumplein and The Kitchen - Dedicate your morning to the Museumplein. The Rijksmuseum is the anchor, housing 800 years of Dutch history. While Rembrandt’s *The Night Watch* is the centerpiece, the Gallery of Honor offers a masterclass in the use of light and shadow that defined the Dutch Masters. Just a few hundred meters away lies the Van Gogh Museum. It is brilliantly curated to follow the artist's psychological and artistic progression. Like the Anne Frank House, timed-entry tickets must be booked weeks in advance. There is no flexibility here.
For a change of pace in the evening, head to the De Pijp neighborhood. This area feels less like a postcard and more like where actual Amsterdammers live. It is the perfect place to experience a *Rijsttafel* (Rice Table). A legacy of Dutch colonial rule in Indonesia, this meal consists of dozens of small, spiced dishes shared among the table. It is a culinary marathon that is deeply embedded in Dutch food culture and offers a flavor profile you might not expect in Northern Europe.
Day 3: Shopping and Hidden Gems - If you have a third day, avoid the high street chains and explore 'De Negen Straatjes' (The Nine Streets). This micro-neighborhood connects the main canals and is filled with vintage stores, specialized boutiques, and art galleries. It is sophisticated retail without the mass-market feel.
Alternatively, visit the Museum of Our Lord in the Attic (Ons' Lieve Heer op Solder). Hidden inside a 17th-century canal house is a complete, clandestine Catholic church built during the Reformation when Catholicism was forbidden. It is a stunning architectural surprise and far less crowded than the major museums.
Culinary Essentials - Beyond the sit-down meals, Amsterdam offers specific tastes you should not miss:
- Stroopwafel: Buy them fresh and warm from a street vendor, not cold in a plastic wrapper. The gooey caramel and cinnamon scent is unmistakable.
- Herring: For the brave, a 'broodje haring' (raw herring sandwich with pickles and onions) is the ultimate Dutch street food. It is briny, buttery, and incredibly fresh.
- Jenever: Visit a tasting room (proeflokaal) to try the juniper-flavored precursor to gin. It is traditionally served in a tulip-shaped glass filled to the brim, requiring you to bow down to the bar for the first sip.
At Sea - Cruising
Geiranger, Norway
Molde, Norway
For those seeking a world-class experience, Molde is the launching point for the Atlantic Ocean Road. This astonishing feat of engineering is a drive you will never forget, as the road leaps between islands via a series of spectacular bridges that curve and dip over the open sea. It’s one of the most beautiful drives on the planet and the premier excursion here. If you prefer to stay in town, the Romsdal Museum is an excellent open-air folk museum offering a walkable tour through the region’s architectural history. Molde is not a bustling city, but a peaceful base for experiencing raw, magnificent Norwegian nature.
Honningsvag, Norway
Tromso, Norway
Arctic Circle (Cruising)
Flam, Norway
The primary draw is the Flåm Railway (Flåmsbana), an extraordinary feat of engineering. This 12-mile train journey climbs nearly 3,000 feet from the fjord to the mountain station at Myrdal. The vintage-style carriages pass through 20 tunnels, offering breathtaking views of ravines and cascading waterfalls, including a brief photo stop at the powerful Kjosfossen. It is justifiably considered one of the most beautiful train journeys in the world; we recommend booking this well in advance.
For a different perspective, experience the fjord from water level. High-speed RIB boat tours offer an exhilarating ride into the Nærøyfjord, a UNESCO World Heritage site, getting you close to waterfalls and searching for local wildlife like seals and porpoises. For a more serene encounter, consider a guided kayaking trip, paddling silently beneath the towering cliffs.
A drive up the winding road to the Stegastein viewpoint provides the definitive panoramic photograph. This modern wooden and steel platform extends out over the mountainside, offering an unobstructed and slightly vertiginous view of the Aurlandsfjord 650 meters below.
Stavanger, Norway
The city itself holds noteworthy attractions, including the Stavanger Cathedral, Norway’s best-preserved medieval cathedral, and the surprisingly engaging Norwegian Petroleum Museum, which chronicles the industry that shaped modern Norway.
However, the main draw for many is the legendary Preikestolen (Pulpit Rock), a massive cliff with a flat top towering nearly 2,000 feet over the Lysefjord. It is essential to set realistic expectations for this excursion. Reaching the summit is not a casual walk; it is a strenuous, demanding 5-mile round-trip hike that takes 4-5 hours over steep, uneven terrain. This is a full-day commitment suitable only for physically fit individuals with proper hiking shoes. The reward is one of the most breathtaking views in the world. For those who prefer a less strenuous day or have limited mobility, a fjord cruise offers a fantastic alternative, providing spectacular views of Pulpit Rock from the water below. Stavanger excels by offering both a delightful urban experience and a launchpad for an unforgettable natural adventure.
Kristiansand, Norway
The primary highlight for a cultural stroll is Posebyen, the old town. Here, you will find Northern Europe’s largest continuous collection of low-rise, white wooden houses. It is an architectural time capsule perfect for photography and appreciation of traditional Scandinavian design. Just a short walk away lies Fiskebrygga (the Fish Quay), where canals and bridges connect a vibrant area of outdoor dining and fresh seafood markets—this is the ideal spot for a lunch of fresh shrimp and local beer while watching boats navigate the harbor.
For those seeking nature without a strenuous hike, the island of Odderøya is accessible directly from the city center via a bridge. Formerly a closed naval base, it now offers scenic walking trails, art galleries, and cafe stops with sweeping views of the archipelago. While families often flock to the massive Dyreparken zoo outside town, the city’s walkable charm, the striking modern architecture of the Kilden Performing Arts Centre, and the pristine Blue Flag city beach, Bystranda, offer a sophisticated and pleasant day ashore.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels, or tours before and/or after your cruise conference.
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through University at Sea®. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates.
Request a Quote online or by voice at 800-525-9696 (US/Can) or direct/int'l tel +1-727-526-1571.
Prices below are for the full cruise including meals and evening entertainment
Suites
Junior Suite with Balcony (J3)Two twin beds that convert to Royal King, private balcony, sitting area with sofa bed and private bathroom with tub. Stateroom: 299 sq. ft. Balcony: 66 sq. ft.
800-525-9696
for Pricing
Suite/Deluxe
Owner's Suite - 2 Bedroom OT.
All staterooms and suites come complete with private bathroom, vanity area, hair-dryer, closed-circuit TV, radio and phone.These large suites offer two bedrooms, two bathrooms and a living area with a sofa bed.
Two sets of two twin beds that convert to a Royal King bed
One double sofa bed
Two Pullman beds
- Stateroom: 584 sq. ft.
- Balcony: 191 sq. ft.
800-525-9696
for Pricing
Suite/Deluxe
Owner's Suite - 1 Bedroom OS.
Queen-size bed, bathroom with whirlpool tub, double sink and bidet. Separate living area with a double sofa bed. Stateroom: 512 sq. ft. Balcony: 66 sq. ft
800-525-9696
for Pricing
Suite/Deluxe
Suite Guarantee WS.
800-525-9696
for Pricing
Balcony
Oceanview with Balcony (4D)Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.
Stateroom: 179 sq. ft. Balcony: 41 sq. ft.
800-525-9696
for Pricing
Balcony
Oceanview with Balcony 5D.
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 179 sq. ft. Balcony: 41 sq. ft. 800-525-9696
for Pricing
Balcony
Oceanview with Balcony 1D.
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.Stateroom: 179 sq. ft. Balcony: 41 sq. ft.
800-525-9696
for Pricing
Balcony
Oceanview with Balcony 2D.
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom.Stateroom: 179 sq. ft. Balcony: 41 sq. ft.
800-525-9696
for Pricing
Balcony
Oceanview with Balcony 6D.
Two twin beds that convert to Royal King, sitting area, private balcony and private bathroom. Stateroom: 179 sq. ft. Balcony: 41 sq. ft. 800-525-9696
for Pricing
Balcony
Ocean View Balcony Guarantee XB.
800-525-9696
for Pricing
Outside
Oceanview Stateroom (4N)Two twin beds that convert to Royal King and private bathroom.
Stateroom: 170 sq. ft.
800-525-9696
for Pricing
Outside
Oceanview Stateroom 2N.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 170 sq. ft. 800-525-9696
for Pricing
Outside
Oceanview Stateroom 3N.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 170 sq. ft. 800-525-9696
for Pricing
Outside
Oceanview Stateroom 1N.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 170 sq. ft. 800-525-9696
for Pricing
Outside
Oceanview Stateroom 8N.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 170 sq. ft. 800-525-9696
for Pricing
Outside
Ocean View Guarantee YO.
800-525-9696
for Pricing
Inside
Interior Stateroom (4V)Two twin beds that convert to Royal King and private bathroom. Stateroom: 170 sq. ft.
800-525-9696
for Pricing
Inside
Interior Stateroom 2V.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 170 sq. ft. 800-525-9696
for Pricing
Inside
Interior Stateroom 1V.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 170 sq. ft. 800-525-9696
for Pricing
Inside
Interior Stateroom 3V.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 170 sq. ft. 800-525-9696
for Pricing
Inside
Interior Stateroom 6V.
Two twin beds that convert to Royal King and private bathroom. Stateroom: 170 sq. ft. 800-525-9696
for Pricing
Inside
Interior Guarantee ZI.
800-525-9696
for Pricing
Before & After Your Cruise
Hotels
Hotel Casa Amsterdam
Away from the Ordinary
Eerste Ringdijkstraat 4, 1097 BC Amsterdam, Netherlands — Amsterdam
Hotel Estherea
Family Run for Over 80 Years
Singel 303-309, 1012 WJ Amsterdam, Netherlands — Amsterdam
The Dylan
Amsterdam’s Best Kept Secret
Keizersgracht 384, 1016 GB Amsterdam, Netherlands — Amsterdam
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
- Simply provide a few short details about your trip
- Review the available protection plans
- Enjoy the peace of mind you deserve
Why Protect your Trip?
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
- Cancelling your trip after unexpectedly becoming too sick to travel
- Taking care of a sick or injured traveling companion
- Having to end your trip early due to a family emergency
- Dealing with a flight delay or cancellation
- Needing to buy personal items if your luggage is lost or stolen
- Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
- A doctor says you or a traveling companion is too sick to fly
- Your parent or child requires hospitalization
- You need to attend the birth of a family member’s child
- You have a traffic accident (not breakdown) on the way to the airport
- A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
- You have a covered illness or injury and a doctor says you must return home
- A family member has a qualifying injury and needs your care
- A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
- You slip and break your ankle while sightseeing
- You get food poisoning while sampling the local cuisine
- You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
- Medical triage with referrals to local prescreened medical providers
- Ongoing medical monitoring
- Payment guarantee
- Emergency medical transportation
Additional services for travel-related emergencies can help with:
- Missed connecting flights
- Lost/stolen travel documents
- Pre-trip information
- Prescription replacements
Our Promise to You
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
File a ClaimIf you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.
Update Your Plan
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Manage My PlanAbout Allianz Global Assistance
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.